2ndLine support engineer - £35,000 - Oxford I am working with a client who is on the lookout for a 2ndline support hardware engineer in the heart of oxford. You will you will be the eyes and the ears … auditing & fact-finding visits. If you are local to the Oxford area apply and we can get a call set up with the team. 2ndLine support engineer - £35,000 - Oxford more »
Job Title: Help Desk 2ndLineEngineer Location: Wigan Salary: £25,000 DOE Job Description: We are looking for an experienced Help Desk 2ndLineEngineer to join a well-established software company based near Wigan. The successful candidate will … To apply for this position, please submit your CV for immediate consideration and to receive further details about the role. Keywords: Help Desk Engineer, Technical Support Engineer, IT Support Engineer, IT Technician, Software Support Engineer. In Technology Group Ltd is acting as an Employment more »
Employment Type: Permanent
Salary: £23000 - £25000/annum Great benefits included
Role: 2ndLine Support Engineer Location: Nottingham Salary: £28,000 - £35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable … for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading more »
Employment Type: Permanent
Salary: £35000/annum Pension, Hybrid, Bank Hols, Free Parking
Role : 2ndLine Support Engineer 🗺️ Location : Dudley 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2ndLine Support, Windows 10 & 11, Compliance & User practises, InTune My client are expanding and are looking for a 2ndLine Support Engineer … be responsible for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2ndLine Support Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills Ability to more »
Want to work for a company with great people and great progression opportunities? Look no further: The role of a 2ndLine IT Support Engineer will be to provide in-depth IT Support, managing incoming support requests via telephone & email, ensuring high standards are always … provided. The ideal 2ndLine IT Engineer will ideally have experience supporting Hosted Telephony Solutions as well as general IT support. Who do this role suit? Those within a commutable distance of Southampton, Fareham, Havant. Those who are 1st line looking to move … in to a 2ndLine Telco support role Those who are working in a 2ndLine Telco role, who are seeking an opportunity to further upskill. Those who are passionate, driven and keen to learn. The ideal candidate, will have experience across the following more »
Title: 2ndLine Onsite/Field Engineer Location: Head Office- Norwich (onsite & field work to surrounding areas) Salary: £(phone number removed) per annum (DOE) I have partnered with a telecommunications company who outsource their IT to SMEs in and around the Norfolk area. They are … looking for an experienced 2ndLineEngineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ticketing system support- ServiceNow/Jira/Confluence 2ndLine Support (onsite & remote) Active Directory/Azure more »
Title: 2ndLine Onsite/Field Engineer Location: Head Office- Norwich (onsite & field work to surrounding areas) Salary: £30,000-35,000 per annum (DOE) I have partnered with a telecommunications company who outsource their IT to SMEs in and around the Norfolk area. They … are looking for an experienced 2ndLineEngineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ticketing system support- ServiceNow/Jira/Confluence 2ndLine Support (onsite & remote) Active Directory/ more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
2ndLineEngineer - Azure, M365, AVD - Hybrid/Bristol - £27,000 - £32,000 My client is a superb solutions and Services provider. They're in fast-growth mode after successful start-up and a massive part of that is their amazing Managed Services team which … Continuously monitor and maintain environments to ensure high availability and optimal performance. Please do reach out to me or email me on (see below) 2ndLineEngineer - Azure, M365, AVD - Hybrid/Bristol more »
Glasgow Area, Scotland, United Kingdom Hybrid / WFH Options
In Technology Group Limited
2ndLine Service Desk Engineer Glasgow/Hybrid £25,000 - £30,000 We're partnering with a Scottish-owned Managed Service Provider providing top-level services to clients in the Glasgow region. With a commitment to innovation, our client is seeking a skilled 2ndLine Service Desk Engineer to join their team. As a 2ndLine Service Desk Engineer, you'll play a crucial role in providing technical support and break-fix solutions. This role offers a hybrid working model, combining service desk responsibilities more »
Job Description📑Role: 2ndLine Support Engineer🗺️Location: Dudley💰Salary: £30,000 - £36,000✅Skills: 1st and 2ndLine Support, Windows 10 & 11, Compliance & User practises, InTuneMy client are expanding and are looking for a 2ndLine Support Engineer … ll be responsible for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line.Requirements:Proven experience as a 2ndLine Support Engineer or similar roleStrong understanding of operating systems (Windows)Excellent analytical and problem-solving skillsAbility to communicate effectively more »
2ndLine Service Desk Engineer Edinburgh/Onsite £25,000 - £35,000 Our client is actively seeking a skilled 2ndLine Service Desk Engineer to join their dynamic team. They're a Managed Service Provider, delivering top-notch services to … clients in the heart of Edinburgh, known for their unwavering commitment to technical innovation. As a 2ndLine Service Desk Engineer, you'll play a pivotal role in providing remtoe technical support and the occasaional onsite break-fix solutions Day-to-Day: Swiftly respond to more »
2ndLine Support Engineer Up to £35k Farnham The Client: middle is partnered with an IT business in Farnham to find their new 2ndLineEngineer! After the client has won a few next clients, this is a brand-new … business to support their continuous improvement plans and client offerings. The Role: You will be joining a close-knit team of Engineers to offer 2nd/3rd line duties, implementing and leading projects. This role will suit someone ambitious who would like to move into a Manager more »
Operations Engineer2ndLine IT Technician - Mac-focused Are you an experienced engineer with some serious skills when it comes to managing Mac environments? Is a fast-paced, dynamic role with a real opportunity for learning the sort of challenge you're seeking … when it comes to service delivery and customer experience? Then look no further...! The role A growing Mac specialist MSP are looking for a 2ndLine Support Technician to join their on-site team in London . This role is dedicated to one key client in the … push their engineers to get the most out of their potential. The ideal individual Required Demonstrable experience supporting MacOS/iOS environments to a 2ndline level Comfortable with identity management tools such as Azure AD/Entra ID, JumpCloud or Okta Workforce Basic networking knowledge - DNS more »
Maidenhead, England, United Kingdom Hybrid / WFH Options
Searchability (UK)
SecondLine Support Engineer (Tier … Salary is dependent on experience (£28,000 - £34,000) Office based work - across 3 site locations (North/East London) Strong experience across 2ndLine Service Desk Support Full right to work in UK - Must hold a UK Driving License If you are a 2ndLine … be joining a UK leading MSP, looking to add value to their ever growing and fast paced Service Desk team, as a Tier 2 (2ndLine) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your work more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
2ndlineEngineer | Up to £35k (DOE) + Bonus | Stoke-on-Trent | MSP | VMWare | O365 | Active Directory | Windows Server Now this is a role to shout about. Have you ever fancied working on high level security projects in a role which will enable you to … a high performing team in a fast pace environment. You will be working along side engineers with experience ranging from 1st to 3rd line so you will have plenty of opportunities to both learn new skills and pass on your own experience to more junior members of the … to Work Long-Term Sickness Insurance Employee Assistance Programme Discretionary Bonus Interviews commence immediately for this role so please don't hesitate to apply! 2ndlineEngineer | Up to £35k (DOE) + Bonus | Stoke-on-Trent | MSP | VMWare | O365 | Active Directory | Windows Server Oscar Associates more »
2ndLine Service Desk Engineer Surrey £40,000 per annum Exciting opportunity for an innovative and ambitious 2ndLine Service Desk Engineer to join an award-winning financial services organisation. This role will play a pivotal part in providing end … the problem or issue, as well as providing regular updates. *Act as Subject Matter Experts (SMEs) in fields of expertise, escalating to 3rd line, supervisor, or team leader and service desk manager as necessary. *Prioritise incidents, service requests, and problems, adjusting based on the uniqueness of each one. … file backups/restores, and configuring systems and applications. Key Skills & Experience: *Minimum 3 years of previous experience in a similar role as a 2ndLine Support in an SLA, CSAT, ITIL driven environment. *Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools more »
Job Title: 2ndLine IT Support Engineer Client Overview: I am recruiting a 2ndLine IT Support Engineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional technical services to their … about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2ndLine IT Support Engineer, you will play a vital role in ensuring our client's external customers receive prompt and … and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st line support to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation of support more »
2ndLine Support Engineer £35,000 (DOE) + benefits North Wales (hybrid) Hyperloop Recruitment are looking for a 2ndLine Support Engineer to join a high-growth scale-up client based in the heart of North Wales. Our client are … looking for someone with at least 2 years' commercial experience in IT Support, to work across 2nd and 3rd line application & infrastructure support, helping assist in solving ... APCT1_UKTJ more »
2ndLine Support Engineer/Customer Service 2ndLine Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some secondline support and escalation of helpdesk tickets … to specific SLAs Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/ more »
Role: 2ndLineEngineer Location: Sutton Courtney Salary: 27k-32k Benefits: Competitive salary Overtime & on call payment Business mileage paid HMRC rates 24 day's annual leave + 8 days public/bank holidays and long-service holiday entitlement Contributory pension scheme Company laptop Manufacturers … training Professional development Summary: The 2ndLine IT Support Engineer will work alongside the Service Desk Team providing excellent technical support and troubleshooting to resolve our IT customer's issues efficiently. The post holder will be responsible for helping upskill other Support Desk Engineers and … serve as an escalation point from 1st Line Support to ensure issues are fixed with minimal downtime. Responsibilities: Provide technical support across devices, software, networks etc. to troubleshoot IT issues raised by customers and escalated by 1st line engineers Use problem solving skills and technical knowledge more »
South East London, England, United Kingdom Hybrid / WFH Options
Fitzrovia IT Limited
Job Description2nd Line Support Engineer - hybrid working (3 days in office or onsite)LondonUp to £35,000 DOEFitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance.In 2023 we … an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2ndline role, or an experienced 1st lineengineer looking for that next step in their career. This role … managed services delivered through additional Fitzrovia services and effective Problem Management.Job Specifications:Experience:background preferableyears proven experience in an IT support role (1st/2ndline)of working to an ITIL framework in a service desk capacityWindows Server 2016 – 2022365 Support for Email, SharePoint, OneDrive and TeamsDirectory more »
2ndLine IT Support Engineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT Support Engineer (2ndLine) for an established global IT Services organisation. Please note, the successful candidate will be required to complete security … Services to the end client through supply of contracted services, including but limited to the below; ● Incident and request ownership and management ● SecondLine support for software and hardware fault resolution ● Installation, moves and addition services in relation to IT equipment on customer sites ● Contribute to activities of more »
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Robert Walters
Job Title: 2ndLineEngineer Location: Spinningfields, Manchester (Hybrid) Salary: Up to £34,000 Our client a leading company working in the Healthcare sector are going through a continued period of growth and are looking to recruit a 2ndLineEngineermore »
text-decoration: none;} .csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;} 2ndLine Support Technician Up to £35,000 Kent Are you a 2ndlineengineer with at least … years of recent IT support experience? Our client is a well-established MSP, and they are looking for a 2ndLine Support Technician to join their fast-growing team. The candidate will be required to work on the Helpdesk as well as working … on specific projects and tasks defined with you by the Management Team General Skills & Experience: Administering and supporting the customer's infrastructure Delivering secondline support Demonstrating the ability to troubleshoot and resolve complex issues Planning and recommending enhancements to ensure that IT capacity meets current and future more »
2ndLine Support Engineer - Cheshire - £28K My Client, an MSP based in Cheshire are looking for a 2ndLine Support Engineer to join their technical team. Main duties To offer consumers first-line help desk support. Helping and more »