101 to 125 of 233 Customer Service Jobs in Yorkshire

clients in countries as diverse as the UK, South Africa, and the Middle East. We pride ourselves on providing high-quality products and excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Core Responsibilities: As 1st … line Support Engineer you will act as the first line of service to customers, logging tickets via phone calls, emails and from a chat system. You will be resolving 1st line incidents answering and resolving customer queries to a high standard. Serve as liaison between client and internal … knowledge of data imports and conversions Assist with internal server maintenance and upkeep About You: Requirements: At least 2 years previous experience as a Customer Support or Technical Support Representative in a complex environment 1st Line Support and remote troubleshooting experience ideal Excellent written and spoken English. Great communication more »

Job Title: IT Support Engineer Location: Leeds, UK Salary: £27,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. We … in Leeds, a vibrant city known for its rich cultural heritage and thriving business community. Job Description - We are looking for a dynamic and customer-focused IT Support Engineer to join our team in Leeds. As an IT Support Engineer, you will play a crucial role in providing top … support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a high level of customer satisfaction through excellent communication and problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as more »

Job Title: IT Support Technician Location: Hull, UK Salary: £28,000 About Us - My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. We … in Hull, a vibrant city known for its rich cultural heritage and thriving business community. Job Description - We are looking for a dynamic and customer-focused IT Support Technician to join our team in Hull. As an IT Support Engineer, you will play a crucial role in providing top … support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a high level of customer satisfaction through excellent communication and problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as more »

Job Title: IT Support Technician Location: Hull, UK Salary: £28,000 About Us - My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. We … in Hull, a vibrant city known for its rich cultural heritage and thriving business community. Job Description - We are looking for a dynamic and customer-focused IT Support Technician to join our team in Hull. As an IT Support Engineer, you will play a crucial role in providing top … support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a high level of customer satisfaction through excellent communication and problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as more »

to all users within the organisation. Ability to work under pressure and prioritise tasks effectively. A positive attitude with an appetite to learn. Strong customer service skills. Excellent organisational skills. Ability to work in a front-line customer facing environment. Ability to cope with competing demands and more »

understanding of business analysis, process improvement, and the application lifecycle Well-developed interpersonal and communication skills are required to interpret supplier/partner and customer requirements Planning and organisational skills to ensure that services are deployed and monitored effectively A flexible approach and the ability to work well under … pressure is required to manage unpredictable workloads Be results and customer-focused Self-motivation and effective time management skills including a willingness to learn new skills and methods for delivering services Ability to think creatively and to problem solve Excellent customer service skills Happy to travel between … sites when required Demonstrable experience with a range of business applications Desirable: Knowledge of ITIL service management best practice Good technical understanding of IT & Digital fields Experience working for a house builder Building and engaging user communities GCS is acting as an Employment Business in relation to this vacancy. more »

includes Level 2 Apprenticeship and access to Level 2 NCFE. Main duties of the job Duties to include: Ambulance Vehicle Preparation Operatives process ambulance service vehicles in a prescribed and controlled way that ensures each ambulance is fully equipped and prepared to attend and treat a patient. The role … required as full training will be given. An initial 4-week Training package forms part of your Learning and Development. About us Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner … mean pay increasing significantly depending on shift patterns. Holiday entitlement is between 27 days and 33 days (pro-rata) depending on length of NHS service plus bank holidays on a pro-rata basis. Please ensure you read and understand the attached job description before completing your application. Completion of more »

and Dynamic Work Environment Key Responsibilities - * Provide technical support to internal users, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working closely with the IT Manager across Service Desk and Project Support Skills Required - * Previous experience within an … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a more »

and Dynamic Work Environment Key Responsibilities Provide technical support to internal users, troubleshooting IT issues across various hardware and software systems Resolving incidents and service requests in a timely manner Working closely with the IT Manager across Service Desk and Project Support Skills Required Previous experience within an … Directory and Office 365 Familiarisation with Networking principles (TCP/IP, DNS, DHCP) Proficiency in diagnosing and troubleshooting hardware and software issues Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a more »

1ST LINE IT SUPPORT - SERVICE DESK LOCATION - YORK SALARY - £23,000 + ANNUAL BONUS (8-12%) Your new role A new opening on this successful IT Service Desk is available after one of the existing Team was Promoted Internally into another Team. This has now created a fantastic … 1st Line IT Support member working on their IT Helpdesk. What you'll need to succeed On a day-to-day basis an IT Service Desk Analyst (1st Line) you will be responsible for logging and prioritising incidents accurately, providing first contact resolution for a variety of IT incidents … The Hiring Manager is wanting to receive applications from candidates who fit the below criteria: 1st Line IT support experience on a busy IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software more »

Collaborate with various teams, including sales, operations, and customers, to identify training needs and build strong relationships. Demonstrate problem-solving abilities and meet Training Service Level Agreements, while maintaining meticulous record-keeping and compliance. Issue training certificates upon completion, gather and act upon customer feedback. What you need … to be a Program Coordinator: Customer service and administration skills and previous experience. Strong written and verbal communication skills. Any scheduling and coordination experience is beneficial to the role. A confident IT user, including the MS Office package. Willing to learn and develop your knowledge in a new more »

and Laptop/PC builds and support * Remote and some telephone support * MS and Application support - Active Directory, Group Policy, O365 knowledge, bespoke apps. * Customer service and communication * Microsoft Windows 10/11 support * Hardware and basic phone/network/printer troubleshooting * End User Migrations * Application Support more »

purpose of the job Troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients throughout. Key Tasks and Responsibilities Responsible for troubleshooting any technical issues that have been escalated through the helpdesk. Act as more »

be used as part of the evaluation process: Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates … excellent German listening, German written, German verbal communication skills and very good analytical problem solving skills. A very good understanding of IT Service Desk processes & procedures including critical metrics. Evidence of working in a high stress environment with minimal direction and prioritising technology accordingly A very good understanding of … and associated critical systems in order to understand the impact of outages upon their service. A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Solid understanding of Microsoft Surface hardware, Office more »

Office based 5 days a week Office 365 (in German) Immediate start necessary This role is full time telephony based, you must have excellent customer service skills, an understanding of IT service desk processes and great communication skills. Great for a graduate looking to gain industry experience more »

ideally have the following key skills and experience - Training can be provided in some areas listed. 1st Line IT support experience on an IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software … and peripheral troubleshooting and support. Active Directory administration. Excellent Customer Service Microsoft Office 2016 troubleshooting and support. What you'll get in return The initial Contract will be for a 3 Month Period & the Day Rate is up to £140.00 - UMB Co (Inside IR35). What you need more »

be responsible for managing key accounts, providing technical support to customers, and driving sales growth. You will collaborate closely with the sales team and customer service representatives to ensure exceptional service and support throughout the sales process. This role requires excellent communication and presentation skills, as well … Yorkshire and Northwest Ideal Location: Around Leeds, Sheffield, Huddersfield. Key Accountabilities Be proactive, focused and driven to meet sales targets. Understand, interpret and manage customer requirements with the confidence to negotiate and close sales. Communicate and build repour effectively with our client’s customers. Provide pre-sales and after … sales technical assistance, sharing your knowledge of cutting tools, conducting technical presentations and demonstrating how a cutting tool will meet customer needs. Document cost saving activity and daily use/updating of the CRM system Work with our talented product team to create custom-made products for our customers. more »

now looking for a move into a more commercial role where you can still use your technical knowledge. The role itself will involve managing customer accounts within the North East region (primarily Yorkshire), assuming responsibility for further developing existing relationships with a number of targeted, strategic and named major … customer accounts working to maximise revenue in their core channels which are rental, sales, service and support. The client is looking for someone with the technical knowledge and will train the account management skills. Responsibilities in the role will include; Managing existing strategic and named key accounts. Developing … relationships to continue expansion within existing accounts, identifying new target clients and/or submarkets to break into. Maintaining first rate customer service levels Promoting/championing the company’s technical expertise and promotion of product and service USPs. Collaborating with internal stakeholders to maximize market share more »

ensure efficient resource allocation, timely project execution and compliance with regulatory standards, as well as adherence to our SLAs. Your passion for delivering excellent customer service will ensure each interaction results in a positive customer experience, no matter how small or complex the initial contact. In this more »

a Data Product owner to join the data department at Yorkshire Water and help us use data to deliver a better and more efficient service for our customers. Could this be you? 5.5 million people in Yorkshire rely on the services we provide. Every day 2 million homes across … that aid in strategic decision-making; theres plenty of opportunities to utilise and develop your data skillsets whilst making a real impact on improving service to our customers and the environment. Click here to discover more about technology at Yorkshire Water... As our Data Product Owner, youll be accountable … seek responsibility and ownership. Creativity and lateral thinking. Highly motivated and self-reliant with a personal drive for continuous development and demonstrates a strong customer service ethos. Proven analytical and problem-solving abilities. Ability to understand enterprise solutions. High standards of integrity & ethics. Desirable Lean Six Sigma Scaled more »

peripherals. * Familiarity with Windows and/or Mac operating systems. * Basic understanding of networking concepts (TCP/IP, DNS, DHCP). * Excellent communication and customer service skills. * Ability to work independently and collaboratively in a team environment. Key Responsibilities - * Provide first-line technical support to end-users, troubleshooting … networks, printers, and other IT equipment. * Assist with the setup and configuration of software applications and operating systems. * Respond to help desk tickets and service requests in a timely manner, ensuring excellent customer service. * Perform routine maintenance tasks, such as system updates, backups, and antivirus scans. * Document support more »

we can change lives, provide quality support and offer fulfilling careers. Its an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training … experience of IT business process management to support significant business change and development across a range of different business models e.g. manufacturing, health, clinical, customer service, logistics Experience of working with Microsoft Office applications, especially Visio, PowerPoint, Outlook, Excel and Word. Employer details Employer name NHS Blood and more »

areas. Over the course of the three and half years, experience different job roles and be mentored by our senior managers to deliver excellent customer service to our clients, support functions such as finance, health and safety, legal, HR, procurement, sustainability, and project management. Carry out all your … Months Positions Available 1 Closing Date Friday, 21st June 2024 Start Date Monday, 5th August 2024 Desired Skills Communication skills Attention to detail Customer care skills Problem solving skills Analytical skills Team working Full Driving License Own your own vehicle Able to travel between sites Qualifications in Chemistry more »

troubleshooting skills to quickly diagnose and resolve a wide range of IT issues. You will have proficiency in system administration tasks and have excellent customer service skills This role will be primarily based on-site with some flexibility after your probation. Package: £26,000 - £28,500 basic DOE more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw, BD6 2SZ/Hybrid Working, average 1 office day per week … a?Telemetry Engineer?to join the operational technology team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … specifications. To provide a support function to technical leads in validation of?solutions and services?designed to meet the business requirements in terms of customer experience, performance, security, scalability, reliability, disaster recovery and within financial constraints. Demonstrate awareness of?strategic plans (up to a?5 year?view) Perform an more »