Weston-Super-Mare, Somerset, South West, United Kingdom
The Mobility Furniture Company
make sure that our customers are delighted with any chair, settee or bed they buy from us. That's why we have a comprehensive Customer Charter and Employee Values. This means that before a customer takes the first step towards buying one of our products, they can understand … what to expect from our high level of service, and our employees understand what is expected of them to facilitate this. We are looking for We have an exciting opportunity to join our sales team in the capacity of a Sales Support Executive. This role will support the Sales … Excellent communication is key as this role will interact within the sales team, as well as with field agents and other departments to progress customer orders and resolve queries. A high level of accuracy and attention to detail is vital, with the role holder being proactive and taking ownership more »
CustomerService Representative Oxford (onsite) IT Support Services £22,000-£24,000 (DOE) A well established IT Support Services company is looking for an experienced CustomerService Representative to join their team on a full-time basis. You will be joining a team of 5 CustomerService Advisors providing advice on computer repairs and sales enquiries. Responsibilities: Handling incoming customer queries Resolving issues to management (Customer Support Team Lead) Maintain client details, processing payments, maintaining CRM Raising tickets/closing tickets Maintain customer information on database Account creation/new user … setups Skills: Microsoft Office- Excel/Word/Outlook Knowledge of CRM tools CustomerService Experience (1-2 years) If this is something you'd be interested in, can you please apply now and I will be in touch to discuss the role further. In Technology Group Ltd more »
Administrator/Facilities Administration Assistant with excellent customerservice, communication and organisational skills and previous experience in a similar customer facing role is required to join a well-established housing association based in Winchester, Hampshire. SALARY: £23,944 - £25,205 per annum + Generous Benefits (see below … hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an Administrator/Facilities Administration Assistant with excellent customerservice, communication and organisational skills and previous experience in a similar customer facing role. As the Administrator/Facilities Administration Assistant you … will join the Facilities division and will be responsible for providing a customer focused service to support the efficient operation and maintenance of the office and other site facilities. Working as the Administrator/Facilities Administration Assistant your role will include team support, customerservice, administrative more »
Customer Success Associate ⭐ | Customer Success | Customer Experience | CustomerService | Education | SaaS | Software Development | Relationships | Sales | Business Development A pending B Corp with a powerful mission are on the lookout for their next Customer Success Associate! If you like the sound of making a genuine … difference in the world of education, keep on reading! They are on the lookout for a Customer Success Associate to... ✔ Foster long-term partnerships with key customers. ✔ Identify and engage with prospective clients. ✔ Mentor and guide team members, ensuring effective information sharing and cross collaboration across various internal teams. … Drive the growth of the business forward through increasing brand visibility and overall customer engagement. Details: 👉Up to £32K per annum 👉 Warwick office 👉 Hybrid working 👉 Company bonus 👉 Medical + dental If you are passionate about delivering exceptional customerservice and you have proven experience in a customermore »
and Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customerservice and technical support to clients. If you have strong experience in CustomerService and have an interest in Technology please … 37.5 Hour work week Key Responsibilities: Lead and manage the technical team, providing guidance, support, and mentorship to ensure the delivery of high-quality service and customer satisfaction Oversee the day-to-day operations of the help desk, ensuring timely and effective resolution of client issues and requests … Develop and implement standard SLAs and best practices to streamline help desk processes and ensure consistent service delivery Conduct regular performance evaluations of help desk staff, provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong CustomerServicemore »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Be Technology
and Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customerservice and technical support to clients. If you have strong experience in CustomerService and have an interest in Technology please … 37.5 Hour work week Key Responsibilities: Lead and manage the technical team, providing guidance, support, and mentorship to ensure the delivery of high-quality service and customer satisfaction Oversee the day-to-day operations of the help desk, ensuring timely and effective resolution of client issues and requests … Develop and implement standard SLAs and best practices to streamline help desk processes and ensure consistent service delivery Conduct regular performance evaluations of help desk staff, provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong CustomerServicemore »
Northamptonshire, England, United Kingdom Hybrid / WFH Options
S-SA Digital
CustomerService Engagement Advisor Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service. We're on the hunt for a … CustomerService Engagement Advisor, armed with exceptional customerservice, organizational, and relationship-building skills. Basic IT knowledge is a must, with familiarity in M365 as a cloud-based licensing software application. Your main gig? Juggling multiple clients' queries, ensuring timely responses within agreed SLA timeframes. You … ll be an integral part of our service delivery team, backed by the Service Delivery Manager. Collaboration is key as you'll work hand-in-hand with other departments to ensure seamless alignment of our service delivery function with our clients. This role thrives on reactivity, calling more »
ORCHARD BUSINESS PARK, MYTHOLMROYD, HALIFAX, WEST YORKSHIRE, England
JOHN VEITCH LIMITED
assisting the purchasing department in the organisation of the supply chain process, for all materials, goods and services required by the company to meet customer requirements. Role Key Responsibilities: To assist in the purchasing of all materials, goods and services to ensure in line with the relevant documentation and … to meet customer order requirements To assist in placing and managing purchase Orders according to the purchase requisition or customer contract To liaise with the marketing department & the supplier to ensure label artwork is supplied on time To assist in determining Customer requirements before shipping of the … to the Supply Chain Team Leader: To organise, plan and prioritise work - developing specific goals and plans to prioritise and meet deadlines To support customer services for product re-calls, product traceability and disaster planning To assist with administrative tasks To support the preparation of presentations, reporting and analysis more »
Epsom, England, United Kingdom Hybrid / WFH Options
Service Care Solutions
Job title - CustomerService Officer Location - Epsom, KT17 Contract - Temporary Hours - Full time 35 hours per week (Monday - Friday) - office based for first few weeks then transition to hybrid working after training period) Start Date: ASAP I am currently recruiting for a CustomerService Officer on … behalf a client based in Epsom. You will need outstanding customerservice skills, along with excellent IT capabilities. You must have a strong commitment to customerservice, as you will be focused on supporting the needs of residents, ensuring that services are delivered on time and … standards. Job Role: To provide a measurable high quality, first point of contact to customers. Working as part of a team providing a comprehensive service for all telephone, live chat, and email enquiries. Contribute to the continuous improvement of the service provided by the Contact Centre and the more »
Stonehouse, Gloucestershire, South West, United Kingdom
NES Fircroft
Role: Service Coordinator Based: Stonehouse, Gloucester, GL10 Duration: Temporary to permanent Rate: £30,000 - £33,000 (hourly rate equivalent) Hours: 7 hours 8/8.30am 4/4.30pm NES Fircroft are recruiting for a Service Coordinator on behalf of our client, a global, industry leading power and technology … company. Service Coordinator Working as part of a friendly team in based in the Stonehouse Service Centre, GL10 you will be responsible for the handling and processing of customerservice requests and orders. Excellent CustomerService skills required and the ability to multi-task. … The Service Coordinator role involves the planning & scheduling of both field service resource and factory technicians, including reporting and invoicing to meet our customer requirements and achieve business targets. Accountabilities Supporting customer from initiation of the service request until completion. Providing customer with quotations more »
Employment Type: Contract
Rate: From £15.60 to £17.15 per hour Hourly Rate + holidays
Belfast, County Antrim, Northern Ireland, United Kingdom
CIS Security Ltd
Do you have 5* customerservice skills with the ability to provide a friendly and secure corporate security service? CIS Security have an exciting opportunity available for a Corporate Security Officer who will be an ambassador to represent CIS Security and the customer whilst being presentable … and demonstrating the highest standards of professionalism. You will demonstrate and deliver high quality security and customerservice to both our customers and service users, providing provide a holistic customer focused security service. Information: Position: Security Officer Location: Belfast (BT1) Pay Rate: £12.36 per hour Hours … at least 1 year an advantage Ex forces or police background would be an advantage. Excellent written and verbal communication skills as well as customerservice at all times Must have an excellent command of English Language & Good IT Skills. Reliable, Responsible and Punctual. A friendly, professional, courteous more »
Nottingham, England, United Kingdom Hybrid / WFH Options
Harper Recruitment
CustomerService Executive Up to £30k Nottingham Monday - Friday 8am-5pm Do you have experience within CustomerService or Sales? We are looking for an experienced CustomerService Executive to join one of our longstanding clients - a leading technology and solutions business. This role … suppliers * Collaborate with the sales team and other departments to maximize sales opportunities * Processing orders and completing associated administration * Prepare and issue quotes * Managing customer inquiries via email and telephone * Identify upselling opportunities and generate leads from the incoming calls. * Sales administration duties * Support field-based account managers, field … and responsibilities * Maintaining regular contact with customers to keep them updated on order information, promotions and new products Essential criteria: * Experience working in a CustomerService or Sales background is essential * Good problem-solving skills * Excellent interpersonal and communication skills * Highly organised administrator * A team player with great more »
IT CustomerService Analyst - York City Centre Do you have a passion for CustomerService, technology and want to start a career in IT? This is an exciting IT Support role that comes with full training and progression for the right candidate! The role includes answering … responsibilities with the potential to secure permanency. The Role: This company is committed to providing a first-class service. They think, talk and act "customer", not tickets - You must be able to provide high quality customerservice as will be supporting internal colleagues based mainly across the … UK via telephone, live chat or self-service channels, by remotely providing support and connecting to devices where appropriate to apply known fixes. The role encompasses many standardised and documented support procedures for applications, operating systems and hardware as well as mobile devices and cloud-based solutions. Equally you more »
environments. Located in Newbury, Berkshire, we are seeking a trainee office administrator to join our friendly office team, helping with office support for our service team and directors. This is an excellent opportunity to gain all round experience in an office environment in a role that is pivotal to … in the office providing any other administrative duties as required. Requirements Experience in the use of MS Office Products Word, Excel and Outlook Good customerservice skills dealing with the public both directly and by phone Confident professional manner Good general education including Maths and English GCSE grade … to work under pressure You may also have experience in the following: Office Assistant, Office Administrator, Admin Assistant, Office Admin, Administrator, Administrative Assistant, Receptionist, customerService, CustomerService Assistant, CustomerService Advisor, Trainee Administrator, Admin Apprentice etc. REF more »
key role ensuring strong relationships are built with external customers, providing technical assistance with quotations and specifications enabling you to deliver high levels of customerservice across the globe. Reporting to the CustomerService Team Leader, in this role you will be working in a small … team working closely with External Sales Teams and Engineering departments. In this role you will be responsible for providing exceptional levels of customerservice, produce sales quotations, pre-qualification documents, technical proposals and other forms of information required by the customer and progress outstanding quotations within pre … agreed timescales and report accordingly. This role would suit a person who has experience within a customerservice environment and is looking to progress their career within technical sales. Experience Required Experience of working to technical specifications Experience of dealing with customer quotations Can provide exceptional customermore »
key role ensuring strong relationships are built with external customers, providing technical assistance with quotations and specifications enabling you to deliver high levels of customerservice across the globe. Reporting to the CustomerService Team Leader, in this role you will be working in a small … team working closely with External Sales Teams and Engineering departments. In this role you will be responsible for providing exceptional levels of customerservice, produce sales quotations, pre-qualification documents, technical proposals and other forms of information required by the customer and progress outstanding quotations within pre … agreed timescales and report accordingly. This role would suit a person who has experience within a customerservice environment and is looking to progress their career within technical sales. Experience Required Experience of working to technical specifications Experience of dealing with customer quotations Can provide exceptional customermore »
As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customerservice skills including understanding customer needs and business needs, critically evaluating customerservice levels and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »
As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customerservice skills including understanding customer needs and business needs, critically evaluating customerservice levels and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »
Import CustomerService Coordinator-Ocean required tow join this busy freight agent locally based near Basildon GENERAL PURPOSE OF THE POSITION Reporting to the CustomerService Manager, the primary goal is providing excellent customerservice to our customers and overseas partners. This includes processing … of work are carried out in a timely manner. Work closely with your colleagues to ensure we maintain the highest possible operational performance and customer service. Develop constructive relationships with key customers and suppliers assisting in resolving any concerns and implementing any corrective action. Maintain effective communication and relationships … instructions from customers to complete custom clearance on imports to allow release of cargo. Provide Transport Companies with all the relevant information to ensure customer delivery requirements are met. Ensure you do not import or release orders without receiving all monies owed on non-credit account clients and all more »
CREDIT RESOURCE SOLUTIONS, G MILL, DEAN CLOUGH MILLS, HALIFAX, England
CREDIT RESOURCE SOLUTIONS LTD
If you are passionate about customerservice and you enjoy helping people who are in financial difficulties, then we would love you to be part of our Recoveries Team! As a successful candidate, you will have an excellent opportunity to join our award-winning company that can offer … and responsibilities include: Working within a high-volume inbound contact centre, showing ownership and accountability, offering solutions to help and benefit customers Maintain high service standards and continually improve the service to customers Work well within a dynamic team environment Negotiate, investigate and resolve issues whilst proactively seeking … solutions Training CustomerService Practitioner Level 2 Apprenticeship Standard End Point Assessment Level 2 Functional Skills in maths and English Delivery method and location of training to be confirmed Career progression includes Team Leader and Team Management. Progression may be available to the right candidate on successful completion more »
individuals united by a mission and culture which continue to grow stronger every day. What you will do: We are looking for an Export CustomerService Support to provide exceptional customerservice experience for our customers & partners within EMEA. The role is based in the East … Midlands area of the UK (Burton upon Trent near Derby). The main responsibility of the role will be to provide customerservice to the EMEA region with a focus on our export partners and customers, covering and supporting over 50 countries within the region. Work with established … partners along with new partners providing sales support and customerservice on our portfolio of Interventional medical devices. Handling and recording of distribution orders and organizing international shipments including issuing the import/export documentation. Deliver exceptional customer service. Manage international shipments and ensures compliance of import more »
to support connectivity across the vehicle and property value chain. Solera's solutions bring together customers, insurers, and suppliers, empowering smarter decision-making through service, software, enriched data, proprietary algorithms, and machine learning that deliver insight and ensure customers' vehicles and property are optimally maintained and expertly repaired. The … to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. As part of the Solera family, cap hpi have a mission to be the most innovative, accurate … vehicle lifecycle, our quality data solutions empower intelligent decision making in the automotive industry. We need people who are passionate about delivering high quality customerservice through a variety of interactions including email, phone, chat, etc. A good communicator able to question and listen effectively you will trouble more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive CustomerService Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customerservice professionals. The job you will be doing: Taking inbound customerservice calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. Th e role will be working Monday to Friday, though in the future you may need to work more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive CustomerService Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customerservice professionals. The job you will be doing: Taking inbound customerservice calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »
HONOR United Kingdom (hihonor.com) Title: Call Centre Manager Job Location: Reading, UK (will move to London in H2 2024, Frequent business trips to various customer locations (including some international travel) About the Role In this exciting role, you will play a pivotal role in shaping the success of our … responsible for developing and delivering engaging training programs that equip new hires and existing representatives with the knowledge, skills, and behaviours to provide exceptional customerservice that reflects our brand values. Ultimately you propel sales of our focus models by actively taking part in the sales process. This … and e-learning modules. Coach and mentor new hires during their onboarding process, ensuring they are comfortable and confident in their ability to handle customer inquiries. Provide ongoing support and development opportunities for existing call center representatives, helping them improve their performance and stay up-to-date on the more »