Help Desk Adviser Jobs with Work from Home Options

Help Desk Adviser
UK > Work from Home

The median Help Desk Adviser salary for remote or hybrid work is £26,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 596 - -
Rank change year-on-year - - -
Permanent jobs requiring a Help Desk Adviser 6 0 0
As % of all permanent jobs with a WFH option 0.017% - -
As % of the Job Titles category 0.018% - -
Number of salaries quoted 6 0 0
10th Percentile £21,664 - -
25th Percentile £24,183 - -
Median annual salary (50th Percentile) £26,000 - -
75th Percentile - - -
90th Percentile - - -
UK median annual salary £23,577 - -

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 34,224 35,954 73,616
% of permanent jobs with a recognized job title 96.28% 95.93% 97.29%
Number of salaries quoted 25,903 26,270 42,683
10th Percentile £33,250 £36,875 £36,250
25th Percentile £42,500 £47,447 £45,500
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Help Desk Adviser
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Help Desk Adviser in the job title as a proportion of all IT jobs advertised.

Help Desk Adviser trend for jobs with a WFH option

Help Desk Adviser Skill Set
Top 5 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 12 June 2024, Help Desk Adviser job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Help Desk Adviser in the job title.

1 5 (83.33%) Social Skills
2 2 (33.33%) Customer Service
3 1 (16.67%) Onboarding
3 1 (16.67%) Service Management
3 1 (16.67%) ITSM

Help Desk Adviser Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 5 (83.33%) Social Skills
Miscellaneous
1 1 (16.67%) Onboarding
Processes & Methodologies
1 2 (33.33%) Customer Service
2 1 (16.67%) ITSM
2 1 (16.67%) Service Management