Chat Support Jobs with Work from Home Options

Chat Support
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for Chat Support skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Chat Support over the 6 months to 3 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 Jun 2024
Same period 2023 Same period 2022
Rank 602 631 883
Rank change year-on-year +29 +252 -
Permanent jobs citing Chat Support 5 16 8
As % of all permanent jobs with a WFH option 0.014% 0.042% 0.011%
As % of the Processes & Methodologies category 0.016% 0.043% 0.011%
Number of salaries quoted 5 16 4
10th Percentile - - £22,350
25th Percentile £21,250 £23,500 £28,875
Median annual salary (50th Percentile) £22,500 £24,000 £35,000
Median % change year-on-year -6.25% -31.43% -
75th Percentile £23,750 £24,500 £38,625
90th Percentile £43,250 £38,000 £40,650
UK median annual salary £25,750 £24,000 £37,000
% change year-on-year +7.29% -35.14% -30.19%

All Process and Methodology Skills
Work from Home

Chat Support is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 31,295 36,978 72,765
As % of all permanent jobs with a WFH option 90.07% 96.01% 97.14%
Number of salaries quoted 23,528 26,243 42,080
10th Percentile £33,750 £37,500 £36,250
25th Percentile £42,500 £47,500 £46,250
Median annual salary (50th Percentile) £57,500 £62,500 £60,000
Median % change year-on-year -8.00% +4.17% +9.09%
75th Percentile £75,000 £82,500 £80,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £60,899 £60,000
% change year-on-year -9.69% +1.50% +9.09%

Chat Support
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Chat Support as a proportion of all IT jobs advertised.

Chat Support trend for jobs with a WFH option

Chat Support
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Chat Support.

Chat Support salary trend for jobs with a WFH option

Chat Support
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Chat Support over the 6 months to 3 June 2024.

Chat Support salary histogram for jobs with a WFH option

Chat Support
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (20.00%) Chatbot
General
1 5 (100.00%) Social Skills
2 4 (80.00%) Public Sector
3 1 (20.00%) Analytical Skills
3 1 (20.00%) Finance
3 1 (20.00%) Marketing
3 1 (20.00%) Organisational Skills
Job Titles
1 4 (80.00%) Analyst
1 4 (80.00%) Service Analyst
1 4 (80.00%) Service Desk Analyst
2 1 (20.00%) Operations Manager
Miscellaneous
1 1 (20.00%) Analytical Mindset
1 1 (20.00%) e-Learning
1 1 (20.00%) Onboarding
1 1 (20.00%) Virtual Team
Processes & Methodologies
1 4 (80.00%) Customer Service
2 1 (20.00%) B2B
2 1 (20.00%) B2C
2 1 (20.00%) Continuous Improvement
2 1 (20.00%) Conversational UI
2 1 (20.00%) Decision-Making
2 1 (20.00%) E-Commerce
2 1 (20.00%) Marketing Automation
2 1 (20.00%) Performance Metrics
2 1 (20.00%) Process Improvement
2 1 (20.00%) Project Management
2 1 (20.00%) Scrum
2 1 (20.00%) Service Delivery
2 1 (20.00%) Strategic Thinking
2 1 (20.00%) Workflow
Vendors
1 4 (80.00%) Microsoft