1st Line Service Desk Analyst Jobs in Wolverhampton

First Line Service Desk Analyst
West Midlands > Wolverhampton

The median First Line Service Desk Analyst salary in Wolverhampton is £21,500 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
12 Jun 2024		 Same period 2023 Same period 2022
Rank 33 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Service Desk Analyst 2 0 0
As % of all permanent jobs advertised in Wolverhampton 1.20% - -
As % of the Job Titles category 1.20% - -
Number of salaries quoted 2 0 0
10th Percentile - - -
25th Percentile £20,250 - -
Median annual salary (50th Percentile) £21,500 - -
75th Percentile £22,750 - -
90th Percentile - - -
West Midlands median annual salary £24,000 £23,250 £20,000
% change year-on-year +3.23% +16.25% -13.04%

All Permanent IT Job Vacancies
Wolverhampton

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wolverhampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wolverhampton with a recognized job title 166 199 96
% of permanent jobs with a recognized job title 99.40% 85.78% 91.43%
Number of salaries quoted 120 88 52
10th Percentile £24,000 £29,600 £26,250
25th Percentile £35,000 £36,250 £30,313
Median annual salary (50th Percentile) £51,250 £52,000 £42,500
Median % change year-on-year -1.44% +22.35% -5.56%
75th Percentile £62,500 £67,125 £48,750
90th Percentile £73,875 £73,750 £57,500
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

1st Line Service Desk Analyst Skill Set
Top 10 Co-occurring Skills and Capabilities in Wolverhampton

For the 6 months to 12 June 2024, 1st Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wolverhampton region featuring 1st Line Service Desk Analyst in the job title.

1 2 (100.00%) Microsoft Office
1 2 (100.00%) Windows
1 2 (100.00%) SharePoint
1 2 (100.00%) DNS
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Self-Motivation
1 2 (100.00%) Customer Experience
1 2 (100.00%) Customer Service

1st Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Wolverhampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) SharePoint
Applications
1 2 (100.00%) Microsoft Office
Cloud Services
1 2 (100.00%) Microsoft 365
Communications & Networking
1 2 (100.00%) DNS
Miscellaneous
1 2 (100.00%) Self-Motivation
Operating Systems
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) Customer Experience
1 2 (100.00%) Customer Service
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft