Digital Customer Experience Jobs in the UK excluding London

Digital Customer Experience (Digital CX)
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Digital Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Digital Customer Experience over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 650 720 829
Rank change year-on-year +70 +109 -160
Permanent jobs citing Digital Customer Experience 120 13 34
As % of all permanent jobs advertised in the UK excluding London 0.16% 0.023% 0.046%
As % of the Processes & Methodologies category 0.19% 0.024% 0.049%
Number of salaries quoted 27 13 26
10th Percentile £20,000 £44,000 £39,375
25th Percentile £21,000 £56,219 £41,375
Median annual salary (50th Percentile) £56,000 £70,000 £48,750
Median % change year-on-year -20.00% +43.59% -15.22%
75th Percentile £87,500 £75,000 £64,250
90th Percentile £88,500 £97,000 £68,750
UK median annual salary £60,500 £70,000 £55,000
% change year-on-year -13.57% +27.27% -26.67%

All Process and Methodology Skills
UK excluding London

Digital Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 62,321 53,973 69,823
As % of all permanent jobs advertised in the UK excluding London 81.77% 95.48% 94.28%
Number of salaries quoted 42,680 28,676 41,266
10th Percentile £27,300 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +9.38%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,000
UK median annual salary £55,000 £60,899 £60,000
% change year-on-year -9.69% +1.50% +9.09%

Digital Customer Experience
Job Vacancy Trend in the UK excluding London

Job postings citing Digital Customer Experience as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Digital Customer Experience in the UK excluding London

Digital Customer Experience
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Digital Customer Experience in the UK excluding London.

Salary trend for Digital Customer Experience in the UK excluding London

Digital Customer Experience
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Digital Customer Experience in the UK excluding London over the 6 months to 2 June 2024.

Salary histogram for Digital Customer Experience in the UK excluding London

Digital Customer Experience
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Digital Customer Experience within the UK excluding London region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +61 29 £70,000 -26.32% 1
Scotland - 23 £20,000 -
North West +7 20 £70,000 -26.32% 1
Northern Ireland - 18 £85,000 -
South East +5 17 £32,250 -35.50% 5
South West -18 14 £82,500 +38.59% 1
Wales +12 9 - -
East Midlands -7 9 - - 1
Midlands -7 9 - - 1
Yorkshire - 9 - -
East of England - 1 £31,500 -
Digital Customer Experience
UK

Digital Customer Experience
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.67%) CMS
2 1 (0.83%) Confluence
Applications
1 40 (33.33%) Sketch
2 6 (5.00%) Microsoft Office
3 4 (3.33%) Microsoft Excel
3 4 (3.33%) Microsoft PowerPoint
4 1 (0.83%) Adobe After Effects
4 1 (0.83%) Adobe Illustrator
4 1 (0.83%) Adobe Premiere
4 1 (0.83%) Adobe XD
4 1 (0.83%) Chatbot
4 1 (0.83%) Photoshop
Cloud Services
1 41 (34.17%) Figma
1 41 (34.17%) Miro
2 40 (33.33%) Heroku
3 3 (2.50%) Google Analytics
4 2 (1.67%) Asana
4 2 (1.67%) Basecamp
4 2 (1.67%) GCP
4 2 (1.67%) Smartsheet
5 1 (0.83%) Adobe Analytics
5 1 (0.83%) Pendo
5 1 (0.83%) Power Platform
5 1 (0.83%) SurveyMonkey
Database & Business Intelligence
1 2 (1.67%) BigQuery
1 2 (1.67%) Looker
2 1 (0.83%) Power BI
Development Applications
1 3 (2.50%) JIRA
2 1 (0.83%) Visual Website Optimizer
General
1 8 (6.67%) Analytical Skills
1 8 (6.67%) Social Skills
2 6 (5.00%) Retail
3 5 (4.17%) Marketing
4 2 (1.67%) Automotive
4 2 (1.67%) Finance
4 2 (1.67%) Inclusion and Diversity
5 1 (0.83%) Influencing Skills
5 1 (0.83%) Law
5 1 (0.83%) Multimedia
5 1 (0.83%) Organisational Skills
5 1 (0.83%) Wearables
Job Titles
1 72 (60.00%) Senior
2 61 (50.83%) Designer
3 40 (33.33%) Senior Designer
3 40 (33.33%) Senior UI Designer
3 40 (33.33%) Senior UI/UX Designer
3 40 (33.33%) Senior UX Designer
3 40 (33.33%) UI Designer
3 40 (33.33%) UI/UX Designer
3 40 (33.33%) UX Designer
4 30 (25.00%) Senior User Researcher
4 30 (25.00%) User Researcher
5 20 (16.67%) Service Designer
6 10 (8.33%) Software Engineer
7 4 (3.33%) Training Advisor
8 3 (2.50%) Lead
9 2 (1.67%) Digital Executive
9 2 (1.67%) Digital Product Manager
9 2 (1.67%) Product Manager
10 1 (0.83%) Delivery Manager
10 1 (0.83%) Graphic Designer
Libraries, Frameworks & Software Standards
1 42 (35.00%) HTML
2 6 (5.00%) REST
2 6 (5.00%) SOAP
2 6 (5.00%) Web Services
3 3 (2.50%) .NET
4 2 (1.67%) CSS
Miscellaneous
1 30 (25.00%) Product Ownership
2 9 (7.50%) Greenfield Project
3 5 (4.17%) Social Media
4 4 (3.33%) Mobile App
5 1 (0.83%) Graphic Design
Operating Systems
1 2 (1.67%) Android
1 2 (1.67%) Apple iOS
Processes & Methodologies
1 120 (100.00%) Customer Experience
2 91 (75.83%) Actionable Insight
2 91 (75.83%) Workshop Facilitation
3 90 (75.00%) User-Centered Design (UCD)
4 60 (50.00%) Prototyping
5 52 (43.33%) Problem-Solving
6 51 (42.50%) User Research
7 47 (39.17%) User Experience
8 45 (37.50%) Stakeholder Management
8 45 (37.50%) UX Design
9 44 (36.67%) Agile
10 40 (33.33%) Coaching
10 40 (33.33%) Design Patterns
10 40 (33.33%) High-Fidelity Prototypes
10 40 (33.33%) Low-Fidelity Prototypes
10 40 (33.33%) Sprint Review
11 32 (26.67%) Backlog Prioritisation
12 30 (25.00%) Qualitative Research
12 30 (25.00%) Quantitative Research
12 30 (25.00%) Requirements Analysis
Programming Languages
1 6 (5.00%) Java
2 2 (1.67%) JavaScript
Qualifications
1 90 (75.00%) SC Cleared
1 90 (75.00%) Security Cleared
2 1 (0.83%) Degree
Quality Assurance & Compliance
1 94 (78.33%) Accessibility
2 40 (33.33%) WCAG
3 2 (1.67%) QA
Vendors
1 9 (7.50%) Guidewire
2 4 (3.33%) Microsoft
3 3 (2.50%) Optimizely
4 2 (1.67%) Google
4 2 (1.67%) Medallia
5 1 (0.83%) Adobe
5 1 (0.83%) Hotjar