Customer-Centricity Jobs in the Thames Valley

Customer-Centric
South East > Thames Valley

The table below provides summary statistics for permanent job vacancies advertised in the Thames Valley requiring Customer-Centricity skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer-Centricity over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 187 130 156
Rank change year-on-year -57 +26 +53
Permanent jobs citing Customer-Centricity 64 124 142
As % of all permanent jobs advertised in the Thames Valley 0.86% 2.23% 1.88%
As % of the Processes & Methodologies category 1.05% 2.35% 2.01%
Number of salaries quoted 33 61 43
10th Percentile £27,450 £28,000 £26,500
25th Percentile £36,000 - £42,500
Median annual salary (50th Percentile) £37,500 £40,000 £47,500
Median % change year-on-year -6.25% -15.79% -17.39%
75th Percentile £57,500 £70,600 £75,000
90th Percentile £59,500 £75,000 £82,500
South East median annual salary £42,500 £60,000 £60,000
% change year-on-year -29.17% - +26.32%

All Process and Methodology Skills
Thames Valley

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the Thames Valley.

Permanent vacancies with a requirement for process or methodology skills 6,117 5,275 7,065
As % of all permanent jobs advertised in the Thames Valley 82.61% 94.70% 93.42%
Number of salaries quoted 4,005 2,984 3,915
10th Percentile £29,000 £30,500 £31,250
25th Percentile £37,500 £40,000 £41,939
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - -
75th Percentile £65,000 £72,500 £72,500
90th Percentile £80,000 £87,500 £82,500
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Customer-Centricity
Job Vacancy Trend in the Thames Valley

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Customer-Centricity in the Thames Valley

Customer-Centricity
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Customer-Centricity in the Thames Valley.

Salary trend for Customer-Centricity in the Thames Valley

Customer-Centricity
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Customer-Centricity in the Thames Valley over the 6 months to 12 June 2024.

Salary histogram for Customer-Centricity in the Thames Valley

Customer-Centricity
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Thames Valley region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire -29 32 £31,500 -21.25% 10
Oxfordshire -14 17 £37,500 -46.43% 3
Buckinghamshire -27 15 £55,000 -22.10% 9
Customer-Centricity
South East

Customer-Centricity
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (6.25%) Adobe Captivate
1 4 (6.25%) Microsoft PowerPoint
2 3 (4.69%) Microsoft Office
3 2 (3.13%) Microsoft Excel
Business Applications
1 4 (6.25%) Dynamics CRM
Cloud Services
1 20 (31.25%) Power Platform
2 8 (12.50%) Azure
3 5 (7.81%) Microsoft 365
4 4 (6.25%) Azure DevOps
4 4 (6.25%) Dynamics 365
4 4 (6.25%) Power Automate
5 2 (3.13%) SaaS
Communications & Networking
1 5 (7.81%) DHCP
1 5 (7.81%) DNS
2 4 (6.25%) VPN
3 2 (3.13%) Radio Access Network
4 1 (1.56%) LAN
4 1 (1.56%) Remote Desktop
4 1 (1.56%) SSH
4 1 (1.56%) TCP/IP
4 1 (1.56%) Telnet
4 1 (1.56%) WAN
Database & Business Intelligence
1 20 (31.25%) Power BI
2 1 (1.56%) Data Mining
2 1 (1.56%) MySQL
2 1 (1.56%) SQL Server
2 1 (1.56%) SQL Server Reporting Services
Development Applications
1 1 (1.56%) Visual Studio
General
1 31 (48.44%) Analytical Skills
2 28 (43.75%) Social Skills
3 24 (37.50%) Marketing
4 20 (31.25%) Telecoms
5 14 (21.88%) Brand Awareness
6 12 (18.75%) Finance
7 11 (17.19%) Inclusion and Diversity
8 9 (14.06%) Organisational Skills
9 8 (12.50%) Retail
10 7 (10.94%) Publishing
11 6 (9.38%) Manufacturing
12 5 (7.81%) Automotive
12 5 (7.81%) Law
13 4 (6.25%) Legal
14 3 (4.69%) Influencing Skills
15 1 (1.56%) Electronics
15 1 (1.56%) Presentation Skills
Job Titles
1 14 (21.88%) Customer Experience Manager
1 14 (21.88%) Lead
2 10 (15.63%) Project Manager
3 9 (14.06%) Lead Project Manager
3 9 (14.06%) Project Leader
3 9 (14.06%) Team Leader
4 8 (12.50%) Developer
5 5 (7.81%) Analyst
5 5 (7.81%) Delivery Manager
5 5 (7.81%) Digital Delivery Manager
6 4 (6.25%) Designer
6 4 (6.25%) Dynamics 365 Developer
6 4 (6.25%) Instructional Designer
6 4 (6.25%) Support Engineer
7 3 (4.69%) Front-End Developer (Client-Side Developer)
8 2 (3.13%) JavaScript Developer
8 2 (3.13%) Senior Developer
8 2 (3.13%) Senior Front-End Developer
8 2 (3.13%) Senior UI Developer
8 2 (3.13%) UI Developer
Libraries, Frameworks & Software Standards
1 5 (7.81%) .NET
2 4 (6.25%) HTML5 Canvas
2 4 (6.25%) YAML
3 3 (4.69%) AngularJS
3 3 (4.69%) CSS
3 3 (4.69%) HTML
3 3 (4.69%) HTML5
3 3 (4.69%) React
4 2 (3.13%) CSS3
4 2 (3.13%) Sass
4 2 (3.13%) Vue
5 1 (1.56%) .NET Core
5 1 (1.56%) .NET Framework
5 1 (1.56%) JSON
5 1 (1.56%) RxJS
5 1 (1.56%) Web Services
5 1 (1.56%) XML
Miscellaneous
1 22 (34.38%) Product Ownership
2 5 (7.81%) Driving Licence
3 4 (6.25%) e-Learning
3 4 (6.25%) Foreign Exchange (FX)
4 2 (3.13%) Renewable Energy
5 1 (1.56%) Data Centre
5 1 (1.56%) Management Information System
5 1 (1.56%) Mobile App
5 1 (1.56%) Molecular Biology
5 1 (1.56%) PMI
Operating Systems
1 2 (3.13%) Windows
1 2 (3.13%) Windows Server
2 1 (1.56%) Linux
Processes & Methodologies
1 29 (45.31%) Project Management
2 28 (43.75%) Continuous Improvement
3 27 (42.19%) Customer Experience
4 24 (37.50%) Agile
5 19 (29.69%) CRM
6 18 (28.13%) B2B
7 16 (25.00%) Backlog Prioritisation
7 16 (25.00%) Customer Journey Map
7 16 (25.00%) Data Interpretation
7 16 (25.00%) Journey Map
7 16 (25.00%) Marketing Strategy
8 15 (23.44%) Objectives and Key Results
9 14 (21.88%) A/B Testing
9 14 (21.88%) Cost Reduction
9 14 (21.88%) Digital Marketing
9 14 (21.88%) Email Marketing
9 14 (21.88%) Order to Cash
9 14 (21.88%) Performance Metrics
9 14 (21.88%) Prototyping
9 14 (21.88%) Wireframes
Programming Languages
1 14 (21.88%) C
2 7 (10.94%) JavaScript
3 4 (6.25%) C#
4 2 (3.13%) SQL
5 1 (1.56%) R
5 1 (1.56%) TypeScript
Qualifications
1 21 (32.81%) Degree
2 4 (6.25%) Azure Certification
2 4 (6.25%) ITIL Foundation Certificate
2 4 (6.25%) Microsoft Certification
3 1 (1.56%) APMP
3 1 (1.56%) PgMP
3 1 (1.56%) PMI Certification
Quality Assurance & Compliance
1 5 (7.81%) SLA
2 4 (6.25%) QA
3 2 (3.13%) Accessibility
3 2 (3.13%) ISO 14001
3 2 (3.13%) ISO 22301
3 2 (3.13%) ISO 9001
3 2 (3.13%) ISO/IEC 27001
3 2 (3.13%) NEBOSH
System Software
1 2 (3.13%) Active Directory
Vendors
1 16 (25.00%) Microsoft
2 4 (6.25%) Adobe
3 2 (3.13%) BT
4 1 (1.56%) Dell
4 1 (1.56%) HP
4 1 (1.56%) SAP
4 1 (1.56%) VMware