Service Analyst Jobs in the South West

Service Analyst
England > South West

The median Service Analyst salary in the South West is £27,675 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 189 216 223
Rank change year-on-year +27 +7 +28
Permanent jobs requiring a Service Analyst 110 39 102
As % of all permanent jobs advertised in the South West 1.04% 0.60% 1.17%
As % of the Job Titles category 1.08% 0.68% 1.23%
Number of salaries quoted 69 29 68
10th Percentile £22,750 £21,850 £21,750
25th Percentile £24,375 £25,500 £21,881
Median annual salary (50th Percentile) £27,675 £28,000 £25,750
Median % change year-on-year -1.16% +8.74% +7.29%
75th Percentile £31,500 £31,000 £28,750
90th Percentile £38,750 £34,533 £48,750
England median annual salary £27,500 £28,500 £28,000
% change year-on-year -3.51% +1.79% -6.67%

All Permanent IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 10,157 5,725 8,324
% of permanent jobs with a recognized job title 96.15% 88.79% 95.61%
Number of salaries quoted 7,334 3,659 5,114
10th Percentile £28,000 £30,000 £28,750
25th Percentile £37,000 £38,000 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +11.11%
75th Percentile £64,750 £68,750 £65,500
90th Percentile £77,500 £80,000 £80,000
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

Service Analyst
Job Vacancy Trend in the South West

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Service Analyst in the South West

Service Analyst
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Service Analyst in the South West.

Salary trend for Service Analyst in the South West

Service Analyst
Salary Histogram in the South West

Salary distribution for jobs citing Service Analyst in the South West over the 6 months to 12 June 2024.

Salary histogram for Service Analyst in the South West

Service Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the South West region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Dorset -1 35 £27,500 -8.33% 1
Bristol +5 32 £30,000 - 3
Somerset +10 14 £25,000 -10.71% 2
Gloucestershire -14 11 £28,125 -0.44% 2
Wiltshire -4 10 £25,000 -3.85% 2
Devon -9 8 £30,000 +15.38% 1
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 12 June 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring Service Analyst in the job title.

1 61 (55.45%) Social Skills
2 40 (36.36%) ITIL
2 40 (36.36%) Active Directory
3 39 (35.45%) Finance
3 39 (35.45%) Law
4 38 (34.55%) Windows
4 38 (34.55%) Customer Service
5 36 (32.73%) Inclusion and Diversity
5 36 (32.73%) Time Management
6 32 (29.09%) Investment Banking
6 32 (29.09%) Banking
7 29 (26.36%) Microsoft
8 25 (22.73%) Microsoft 365
8 25 (22.73%) Problem-Solving
9 21 (19.09%) Business Analysis
9 21 (19.09%) Project Management
10 19 (17.27%) Corporate Banking
10 19 (17.27%) French Language
10 19 (17.27%) Confluence
10 19 (17.27%) Mobile App
10 19 (17.27%) Presentation Skills
11 16 (14.55%) LAN
11 16 (14.55%) VPN
12 15 (13.64%) Azure
13 13 (11.82%) Service Delivery
13 13 (11.82%) Front Office
14 12 (10.91%) Service Management
14 12 (10.91%) TCP/IP
14 12 (10.91%) Windows Server
15 11 (10.00%) Citrix

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (17.27%) Confluence
2 6 (5.45%) Microsoft Exchange
3 3 (2.73%) SharePoint
4 1 (0.91%) Skype for Business
Applications
1 8 (7.27%) Microsoft Office
2 6 (5.45%) Microsoft Excel
2 6 (5.45%) Microsoft PowerPoint
Cloud Services
1 25 (22.73%) Microsoft 365
2 15 (13.64%) Azure
3 8 (7.27%) Entra ID
4 3 (2.73%) OneDrive
5 1 (0.91%) Mimecast
5 1 (0.91%) PaaS
5 1 (0.91%) SaaS
Communications & Networking
1 16 (14.55%) LAN
1 16 (14.55%) VPN
2 12 (10.91%) TCP/IP
3 8 (7.27%) Wireless
4 7 (6.36%) DNS
4 7 (6.36%) Internet
4 7 (6.36%) Remote Desktop
5 2 (1.82%) Firewall
5 2 (1.82%) SAN
6 1 (0.91%) DHCP
6 1 (0.91%) Skype
6 1 (0.91%) Structured Cabling
6 1 (0.91%) WAN
Development Applications
1 1 (0.91%) JIRA
General
1 61 (55.45%) Social Skills
2 39 (35.45%) Finance
2 39 (35.45%) Law
3 36 (32.73%) Inclusion and Diversity
4 32 (29.09%) Banking
4 32 (29.09%) Investment Banking
5 19 (17.27%) Corporate Banking
5 19 (17.27%) French Language
5 19 (17.27%) Presentation Skills
6 13 (11.82%) Front Office
7 9 (8.18%) Legal
7 9 (8.18%) Telecoms
8 4 (3.64%) Documentation Skills
8 4 (3.64%) Public Sector
9 3 (2.73%) Advertising
10 2 (1.82%) Analytical Skills
Miscellaneous
1 19 (17.27%) Mobile App
2 7 (6.36%) Credit Derivative
2 7 (6.36%) Credit Risk
2 7 (6.36%) Derivative
2 7 (6.36%) Driving Licence
2 7 (6.36%) Foreign Exchange (FX)
3 6 (5.45%) Fixed Income
4 4 (3.64%) Data Centre
5 2 (1.82%) Data Structures
5 2 (1.82%) Replication
5 2 (1.82%) Self-Motivation
Operating Systems
1 38 (34.55%) Windows
2 12 (10.91%) Windows Server
3 7 (6.36%) Windows 10
4 6 (5.45%) Apple iOS
5 5 (4.55%) Android
6 2 (1.82%) Windows Server 2012
7 1 (0.91%) Linux
7 1 (0.91%) Mac OS
7 1 (0.91%) Windows 7
Processes & Methodologies
1 40 (36.36%) ITIL
2 38 (34.55%) Customer Service
3 36 (32.73%) Time Management
4 25 (22.73%) Problem-Solving
5 21 (19.09%) Business Analysis
5 21 (19.09%) Project Management
6 13 (11.82%) Service Delivery
7 12 (10.91%) Service Management
8 9 (8.18%) Ticket Management
9 8 (7.27%) Change Management
9 8 (7.27%) Document Management
9 8 (7.27%) ITSM
10 7 (6.36%) Continuous Improvement
10 7 (6.36%) Incident Management
10 7 (6.36%) Mobile Device Management
10 7 (6.36%) Process Improvement
11 6 (5.45%) Creative Thinking
11 6 (5.45%) Infrastructure Engineering
11 6 (5.45%) Practice Management
11 6 (5.45%) Problem Management
Programming Languages
1 6 (5.45%) PowerShell
2 2 (1.82%) SQL
Qualifications
1 7 (6.36%) A+ Certification
2 6 (5.45%) Degree
3 4 (3.64%) MCP
4 2 (1.82%) CCA
4 2 (1.82%) Citrix Certification
4 2 (1.82%) DBS Check
4 2 (1.82%) ITIL Certification
4 2 (1.82%) MCITP
4 2 (1.82%) Microsoft Certification
5 1 (0.91%) SC Cleared
5 1 (0.91%) Security Cleared
Quality Assurance & Compliance
1 7 (6.36%) SLA
2 3 (2.73%) ISO 14001
2 3 (2.73%) ISO 9001
3 2 (1.82%) ISO/IEC 27001
4 1 (0.91%) Accessibility
4 1 (0.91%) PMO
System Software
1 40 (36.36%) Active Directory
2 4 (3.64%) XenApp
2 4 (3.64%) XenDesktop
3 2 (1.82%) Hyper-V
3 2 (1.82%) VMware Infrastructure
4 1 (0.91%) Virtual Servers
Systems Management
1 7 (6.36%) Microsoft Intune
2 5 (4.55%) SCCM
3 2 (1.82%) Backup Exec
3 2 (1.82%) Symantec Endpoint Protection
4 1 (0.91%) Icinga
4 1 (0.91%) Jamf Pro
Vendors
1 29 (26.36%) Microsoft
2 11 (10.00%) Citrix
3 9 (8.18%) ServiceNow
4 6 (5.45%) Aderant
4 6 (5.45%) Apple
4 6 (5.45%) iManage
5 3 (2.73%) Dell
5 3 (2.73%) Sun
6 2 (1.82%) Fortinet
6 2 (1.82%) HP
6 2 (1.82%) N-able
6 2 (1.82%) Oracle
6 2 (1.82%) Symantec
6 2 (1.82%) Veeam
6 2 (1.82%) Veritas
6 2 (1.82%) VMware
7 1 (0.91%) Bomgar
7 1 (0.91%) Canon
7 1 (0.91%) Samsung
7 1 (0.91%) SolarWinds