IT Support Analyst Jobs in the Midlands

IT Support Analyst
England > Midlands

The median IT Support Analyst salary in the Midlands is £27,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 256 264 301
Rank change year-on-year +8 +37 -46
Permanent jobs requiring an IT Support Analyst 87 42 67
As % of all permanent jobs advertised in the Midlands 0.62% 0.49% 0.58%
As % of the Job Titles category 0.66% 0.55% 0.61%
Number of salaries quoted 55 36 67
10th Percentile £22,250 £22,750 £20,500
25th Percentile £25,500 £25,688 £21,250
Median annual salary (50th Percentile) £27,000 £26,875 £25,000
Median % change year-on-year +0.46% +7.50% -
75th Percentile £34,625 £34,500 £28,750
90th Percentile £37,500 £38,625 £36,100
England median annual salary £31,500 £31,000 £29,000
% change year-on-year +1.61% +6.90% -

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 13,212 7,602 10,970
% of permanent jobs with a recognized job title 94.08% 89.51% 94.90%
Number of salaries quoted 9,398 4,488 7,088
10th Percentile £26,250 £28,750 £27,750
25th Percentile £34,834 £37,500 £37,371
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +9.89%
75th Percentile £60,741 £67,200 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

IT Support Analyst
Job Vacancy Trend in the Midlands

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for IT Support Analyst in the Midlands

IT Support Analyst
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing IT Support Analyst in the Midlands.

Salary trend for IT Support Analyst in the Midlands

IT Support Analyst
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Analyst in the Midlands over the 6 months to 12 June 2024.

Salary histogram for IT Support Analyst in the Midlands

IT Support Analyst
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the Midlands region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +13 47 £32,500 +11.61% 2
East Midlands -7 40 £26,250 -0.94% 2
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 12 June 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Analyst in the job title.

1 36 (41.38%) Windows
2 35 (40.23%) Active Directory
3 30 (34.48%) Microsoft 365
4 28 (32.18%) Microsoft
5 22 (25.29%) Social Skills
5 22 (25.29%) Customer Service
6 16 (18.39%) Microsoft Exchange
6 16 (18.39%) Windows Server
7 15 (17.24%) Windows 10
7 15 (17.24%) Problem-Solving
8 14 (16.09%) Microsoft Office
9 13 (14.94%) Azure
10 12 (13.79%) Service Delivery
11 11 (12.64%) Asset Management
11 11 (12.64%) ITIL
11 11 (12.64%) VoIP
11 11 (12.64%) Internet
11 11 (12.64%) Continuous Improvement
11 11 (12.64%) Degree
12 10 (11.49%) Project Planning
12 10 (11.49%) Fat Client
12 10 (11.49%) SCCM
12 10 (11.49%) Thin Client
12 10 (11.49%) Agile
12 10 (11.49%) VMware
12 10 (11.49%) Change Management
12 10 (11.49%) Windows Server 2019
13 8 (9.20%) Firewall
13 8 (9.20%) Logistics
13 8 (9.20%) SLA

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (18.39%) Microsoft Exchange
2 5 (5.75%) SharePoint
Applications
1 14 (16.09%) Microsoft Office
Business Applications
1 2 (2.30%) Misys Midas
Cloud Services
1 30 (34.48%) Microsoft 365
2 13 (14.94%) Azure
3 7 (8.05%) Entra ID
4 6 (6.90%) Dynamics 365
5 1 (1.15%) Power Automate
5 1 (1.15%) Power Platform
5 1 (1.15%) PowerApps
Communications & Networking
1 11 (12.64%) Internet
1 11 (12.64%) VoIP
2 8 (9.20%) Firewall
2 8 (9.20%) VPN
3 7 (8.05%) Wi-Fi
4 6 (6.90%) Broadband
4 6 (6.90%) Network Security
5 5 (5.75%) LAN
5 5 (5.75%) WAN
6 3 (3.45%) DHCP
6 3 (3.45%) DNS
7 1 (1.15%) VLAN
7 1 (1.15%) Wireless
Database & Business Intelligence
1 4 (4.60%) MySQL
1 4 (4.60%) SQL Server
General
1 22 (25.29%) Social Skills
2 8 (9.20%) German Language
3 4 (4.60%) Analytical Skills
3 4 (4.60%) Automotive
3 4 (4.60%) Law
4 3 (3.45%) Legal
4 3 (3.45%) Manufacturing
4 3 (3.45%) Multimedia
4 3 (3.45%) Organisational Skills
4 3 (3.45%) Retail
5 2 (2.30%) Pharmaceutical
6 1 (1.15%) Advertising
6 1 (1.15%) Finance
Libraries, Frameworks & Software Standards
1 6 (6.90%) OLE
2 4 (4.60%) HTML
Miscellaneous
1 10 (11.49%) Fat Client
1 10 (11.49%) Thin Client
2 7 (8.05%) Driving Licence
3 3 (3.45%) CCTV
3 3 (3.45%) EPoS
3 3 (3.45%) iPad
3 3 (3.45%) Management Information System
3 3 (3.45%) Media Streaming
3 3 (3.45%) Self-Motivation
4 1 (1.15%) Operational Technology
Operating Systems
1 36 (41.38%) Windows
2 16 (18.39%) Windows Server
3 15 (17.24%) Windows 10
4 10 (11.49%) Windows Server 2019
5 7 (8.05%) Linux
6 4 (4.60%) Windows Server 2016
Processes & Methodologies
1 22 (25.29%) Customer Service
2 15 (17.24%) Problem-Solving
3 12 (13.79%) Service Delivery
4 11 (12.64%) Asset Management
4 11 (12.64%) Continuous Improvement
4 11 (12.64%) ITIL
5 10 (11.49%) Agile
5 10 (11.49%) Change Management
5 10 (11.49%) Project Planning
6 8 (9.20%) Logistics
7 6 (6.90%) Cybersecurity
8 4 (4.60%) Customer-Centricity
8 4 (4.60%) Process Improvement
8 4 (4.60%) Ticket Management
8 4 (4.60%) Web Development
9 3 (3.45%) Computer Science
9 3 (3.45%) IT Asset Management
9 3 (3.45%) IT Strategy
9 3 (3.45%) Office Automation
9 3 (3.45%) Time Management
Programming Languages
1 4 (4.60%) PHP
2 2 (2.30%) C#
Qualifications
1 11 (12.64%) Degree
2 5 (5.75%) Microsoft Certification
3 4 (4.60%) MCSE
4 3 (3.45%) CCNA
4 3 (3.45%) Cisco Certification
4 3 (3.45%) MCP
5 2 (2.30%) Security Cleared
6 1 (1.15%) A+ Certification
6 1 (1.15%) MCITP
Quality Assurance & Compliance
1 8 (9.20%) SLA
2 1 (1.15%) GDPR
System Software
1 35 (40.23%) Active Directory
2 6 (6.90%) VMware Infrastructure
3 4 (4.60%) Hyper-V
4 2 (2.30%) VMware ESXi
Systems Management
1 10 (11.49%) SCCM
2 3 (3.45%) FortiGate
3 2 (2.30%) Microsoft Intune
3 2 (2.30%) Progress Chef
3 2 (2.30%) WSUS
Vendors
1 28 (32.18%) Microsoft
2 10 (11.49%) VMware
3 4 (4.60%) Apple
4 3 (3.45%) Cisco
4 3 (3.45%) Meraki
4 3 (3.45%) Sage
5 1 (1.15%) Citrix
5 1 (1.15%) ServiceNow