ITSM Jobs in Lancashire

IT Service Management (ITSM)
North West > Lancashire

The table below provides summary statistics for permanent job vacancies advertised in Lancashire requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 56 32 124
Rank change year-on-year -24 +92 -70
Permanent jobs citing ITSM 43 54 3
As % of all permanent jobs advertised in Lancashire 2.71% 7.63% 0.21%
As % of the Processes & Methodologies category 3.51% 8.13% 0.22%
Number of salaries quoted 41 19 3
10th Percentile £26,250 £23,000 £38,000
25th Percentile £32,000 £24,250 £46,250
Median annual salary (50th Percentile) £41,774 £25,953 £60,000
Median % change year-on-year +60.96% -56.75% +76.47%
75th Percentile £48,750 £30,978 -
90th Percentile £62,500 - -
North West median annual salary £45,000 £50,000 £35,000
% change year-on-year -10.00% +42.86% -6.67%

All Process and Methodology Skills
Lancashire

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Lancashire.

Permanent vacancies with a requirement for process or methodology skills 1,226 664 1,356
As % of all permanent jobs advertised in Lancashire 77.30% 93.79% 97.13%
Number of salaries quoted 939 380 360
10th Percentile £28,000 £28,250 £24,250
25th Percentile £36,000 £37,250 £30,000
Median annual salary (50th Percentile) £50,000 £47,886 £44,000
Median % change year-on-year +4.42% +8.83% +10.00%
75th Percentile £62,500 £60,800 £57,500
90th Percentile £75,772 £72,500 £70,000
North West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +7.79%

ITSM
Job Vacancy Trend in Lancashire

Job postings citing ITSM as a proportion of all IT jobs advertised in Lancashire.

Job vacancy trend for ITSM in Lancashire

ITSM
Salary Trend in Lancashire

3-month moving average salary quoted in jobs citing ITSM in Lancashire.

Salary trend for ITSM in Lancashire

ITSM
Salary Histogram in Lancashire

Salary distribution for jobs citing ITSM in Lancashire over the 6 months to 12 June 2024.

Salary histogram for ITSM in Lancashire

ITSM
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Lancashire region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Preston -10 17 £27,500 +5.96%
Blackpool - 4 £41,774 - 1
Carnforth - 4 £45,000 - 1
Chorley - 3 £32,500 - 2
ITSM
North West

ITSM
Co-occurring Skills and Capabilities in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (11.63%) Microsoft Exchange
Applications
1 3 (6.98%) Microsoft Office
Business Applications
1 9 (20.93%) Dynamics CRM
Cloud Services
1 12 (27.91%) Azure
1 12 (27.91%) Microsoft 365
2 3 (6.98%) Entra ID
2 3 (6.98%) Power Platform
2 3 (6.98%) PowerApps
Communications & Networking
1 9 (20.93%) Remote Desktop
2 3 (6.98%) DNS
2 3 (6.98%) LAN
2 3 (6.98%) Network Security
2 3 (6.98%) WAN
2 3 (6.98%) Wireless
3 2 (4.65%) TCP/IP
3 2 (4.65%) VoIP
4 1 (2.33%) BGP
4 1 (2.33%) Cisco ASA
4 1 (2.33%) Cisco Firepower
4 1 (2.33%) Cisco ISE
4 1 (2.33%) EIGRP
4 1 (2.33%) Firewall
4 1 (2.33%) HSRP
4 1 (2.33%) IPsec
4 1 (2.33%) NetScaler
4 1 (2.33%) OSPF
Development Applications
1 3 (6.98%) JIRA
General
1 17 (39.53%) Finance
2 15 (34.88%) Social Skills
3 6 (13.95%) Public Sector
4 5 (11.63%) Analytical Skills
5 4 (9.30%) Aerospace
6 3 (6.98%) Influencing Skills
6 3 (6.98%) Organisational Skills
6 3 (6.98%) Presentation Skills
7 2 (4.65%) Telecoms
Job Titles
1 13 (30.23%) Service Manager
2 12 (27.91%) Senior
3 11 (25.58%) IT Manager
4 6 (13.95%) Analyst
4 6 (13.95%) Delivery Manager
4 6 (13.95%) IT Services Manager
4 6 (13.95%) Service Analyst
4 6 (13.95%) Service Delivery Manager
4 6 (13.95%) Service Desk Analyst
5 5 (11.63%) IT Analyst
5 5 (11.63%) Senior IT Manager
5 5 (11.63%) Senior Manager
5 5 (11.63%) Senior Service Manager
6 4 (9.30%) Applications Engineer
6 4 (9.30%) Applications Support
6 4 (9.30%) Applications Support Engineer
6 4 (9.30%) Senior Applications Engineer
6 4 (9.30%) Senior Applications Support
6 4 (9.30%) Senior Support Engineer
6 4 (9.30%) Support Engineer
Miscellaneous
1 9 (20.93%) iPad
1 9 (20.93%) Smartphone
2 3 (6.98%) Management Information System
2 3 (6.98%) Product Ownership
3 2 (4.65%) CMDB
Operating Systems
1 16 (37.21%) Windows
2 9 (20.93%) Windows Phone
3 3 (6.98%) Android
Processes & Methodologies
1 23 (53.49%) ITIL
1 23 (53.49%) Service Management
2 15 (34.88%) Service Delivery
3 14 (32.56%) Customer Service
4 13 (30.23%) Coaching
5 12 (27.91%) Mentoring
6 11 (25.58%) Problem-Solving
7 9 (20.93%) Agile
7 9 (20.93%) CRM
8 6 (13.95%) Collaborative Working
9 5 (11.63%) Collaborative Culture
9 5 (11.63%) Process Improvement
10 4 (9.30%) Cybersecurity
11 3 (6.98%) Community of Practice
11 3 (6.98%) Line Management
11 3 (6.98%) Mobile Device Management
11 3 (6.98%) Roadmaps
11 3 (6.98%) SIEM
11 3 (6.98%) Stakeholder Engagement
11 3 (6.98%) Zero Trust
Qualifications
1 14 (32.56%) Degree
2 8 (18.60%) Security Cleared
3 5 (11.63%) SC Cleared
4 3 (6.98%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (11.63%) SLA
2 3 (6.98%) NCSC
2 3 (6.98%) NIST
System Software
1 9 (20.93%) Terminal Services
2 6 (13.95%) Active Directory
3 2 (4.65%) IAG
Systems Management
1 9 (20.93%) AirWatch
Vendors
1 20 (46.51%) Microsoft
2 9 (20.93%) ServiceNow
3 3 (6.98%) Splunk
4 1 (2.33%) Cisco
4 1 (2.33%) Citrix
4 1 (2.33%) Palo Alto
4 1 (2.33%) SolarWinds