1st Line Support Analyst Jobs in Kent

First Line Support Analyst
South East > Kent

The median First Line Support Analyst salary in Kent is £24,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 93 91 -
Rank change year-on-year -2 - -
Permanent jobs requiring a 1st Line Support Analyst 17 1 0
As % of all permanent jobs advertised in Kent 1.04% 0.10% -
As % of the Job Titles category 1.09% 0.12% -
Number of salaries quoted 17 1 0
10th Percentile - - -
25th Percentile £23,000 £26,750 -
Median annual salary (50th Percentile) £24,000 £28,500 -
Median % change year-on-year -15.79% - -
75th Percentile £25,000 £30,250 -
90th Percentile £29,250 - -
South East median annual salary £25,500 £25,750 £26,500
% change year-on-year -0.97% -2.83% +10.42%

All Permanent IT Job Vacancies
Kent

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Kent with a recognized job title 1,559 838 1,443
% of permanent jobs with a recognized job title 94.95% 84.31% 96.07%
Number of salaries quoted 1,144 494 730
10th Percentile £26,250 £27,500 £27,500
25th Percentile £31,500 £33,875 £34,250
Median annual salary (50th Percentile) £42,500 £46,500 £45,000
Median % change year-on-year -8.60% +3.33% +5.88%
75th Percentile £60,000 £60,600 £60,000
90th Percentile £68,750 £68,750 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

1st Line Support Analyst
Job Vacancy Trend in Kent

Job postings that featured 1st Line Support Analyst in the job title as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for 1st Line Support Analyst in Kent

1st Line Support Analyst
Salary Trend in Kent

3-month moving average salary quoted in jobs citing 1st Line Support Analyst in Kent.

Salary trend for 1st Line Support Analyst in Kent

1st Line Support Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the Kent region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Maidstone - 4 £24,000 -
Tonbridge - 2 £26,250 -
1st Line Support Analyst
South East

1st Line Support Analyst Skill Set
Top 18 Co-occurring Skills and Capabilities in Kent

For the 6 months to 12 June 2024, 1st Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region featuring 1st Line Support Analyst in the job title.

1 16 (94.12%) Microsoft Office
1 16 (94.12%) Windows
1 16 (94.12%) DHCP
1 16 (94.12%) DNS
1 16 (94.12%) Microsoft
1 16 (94.12%) Active Directory
1 16 (94.12%) Microsoft 365
2 12 (70.59%) WatchGuard
2 12 (70.59%) Security Cleared
2 12 (70.59%) Firewall
2 12 (70.59%) SLA
2 12 (70.59%) SharePoint
2 12 (70.59%) Windows 10
2 12 (70.59%) Problem-Solving
2 12 (70.59%) Customer Service
3 9 (52.94%) Gamification
4 4 (23.53%) ITIL
4 4 (23.53%) Business Continuity

1st Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (70.59%) SharePoint
Applications
1 16 (94.12%) Microsoft Office
Cloud Services
1 16 (94.12%) Microsoft 365
Communications & Networking
1 16 (94.12%) DHCP
1 16 (94.12%) DNS
2 12 (70.59%) Firewall
Operating Systems
1 16 (94.12%) Windows
2 12 (70.59%) Windows 10
Processes & Methodologies
1 12 (70.59%) Customer Service
1 12 (70.59%) Problem-Solving
2 9 (52.94%) Gamification
3 4 (23.53%) Business Continuity
3 4 (23.53%) ITIL
Qualifications
1 12 (70.59%) Security Cleared
Quality Assurance & Compliance
1 12 (70.59%) SLA
System Software
1 16 (94.12%) Active Directory
Vendors
1 16 (94.12%) Microsoft
2 12 (70.59%) WatchGuard