Customer Service Jobs in Ilkley

Customer Service
West Yorkshire > Ilkley

The table below provides summary statistics for permanent job vacancies advertised in Ilkley requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 2 1 1
Rank change year-on-year -1 0 -
Permanent jobs citing Customer Service 4 2 5
As % of all permanent jobs advertised in Ilkley 57.14% 100.00% 100.00%
As % of the Processes & Methodologies category 57.14% 100.00% 100.00%
Number of salaries quoted 1 2 5
10th Percentile - - -
25th Percentile £26,500 £26,250 £36,250
Median annual salary (50th Percentile) £27,000 £27,500 £40,000
Median % change year-on-year -1.82% -31.25% -
75th Percentile £27,500 £28,750 £51,250
90th Percentile - - -
West Yorkshire median annual salary £30,000 £32,500 £39,000
% change year-on-year -7.69% -16.67% +47.17%

All Process and Methodology Skills
Ilkley

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Ilkley.

Permanent vacancies with a requirement for process or methodology skills 7 2 5
As % of all permanent jobs advertised in Ilkley 100.00% 100.00% 100.00%
Number of salaries quoted 2 2 5
10th Percentile £27,725 - -
25th Percentile £29,563 £26,250 £36,250
Median annual salary (50th Percentile) £34,750 £27,500 £40,000
Median % change year-on-year +26.36% -31.25% +6.67%
75th Percentile £41,563 £28,750 £51,250
90th Percentile £44,375 - -
West Yorkshire median annual salary £52,500 £55,000 £52,500
% change year-on-year -4.55% +4.76% +5.00%

Customer Service
Job Vacancy Trend in Ilkley

Job postings citing Customer Service as a proportion of all IT jobs advertised in Ilkley.

Job vacancy trend for Customer Service in Ilkley

Customer Service
Salary Trend in Ilkley

3-month moving average salary quoted in jobs citing Customer Service in Ilkley.

Salary trend for Customer Service in Ilkley

Customer Service
Co-occurring Skills and Capabilities in Ilkley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (50.00%) Microsoft Exchange
Cloud Services
1 3 (75.00%) AWS
1 3 (75.00%) Azure
1 3 (75.00%) Entra ID
1 3 (75.00%) Microsoft 365
Communications & Networking
1 3 (75.00%) Firewall
General
1 4 (100.00%) Social Skills
2 1 (25.00%) Presentation Skills
2 1 (25.00%) Retail
Job Titles
1 3 (75.00%) IT Support
1 3 (75.00%) IT Support Technician
1 3 (75.00%) IT Technician
1 3 (75.00%) Support Technician
2 2 (50.00%) 3rd Line Support
2 2 (50.00%) 3rd Line Support Technician
3 1 (25.00%) 2nd Line Support
3 1 (25.00%) 2nd Line Support Technician
Miscellaneous
1 1 (25.00%) Onboarding
Operating Systems
1 3 (75.00%) Windows
1 3 (75.00%) Windows Server
Processes & Methodologies
1 1 (25.00%) Data Analysis
1 1 (25.00%) Mathematics
1 1 (25.00%) Mechatronics
1 1 (25.00%) Mentoring
1 1 (25.00%) Problem-Solving
Programming Languages
1 3 (75.00%) PowerShell
Qualifications
1 3 (75.00%) MCP
1 3 (75.00%) MCSE
1 3 (75.00%) Microsoft Certification
2 1 (25.00%) Degree
2 1 (25.00%) HNC
System Software
1 3 (75.00%) Active Directory
1 3 (75.00%) VMware Infrastructure
2 2 (50.00%) Hyper-V
Systems Management
1 3 (75.00%) Autotask
1 3 (75.00%) Microsoft Intune
Vendors
1 3 (75.00%) ConnectWise
1 3 (75.00%) Datto
1 3 (75.00%) Kaseya
1 3 (75.00%) Microsoft
1 3 (75.00%) VMware