Customer Service Jobs in Halifax

Customer Service
West Yorkshire > Halifax

The table below provides summary statistics for permanent job vacancies advertised in Halifax requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 8 52 26
Rank change year-on-year +44 -26 -9
Permanent jobs citing Customer Service 6 35 5
As % of all permanent jobs advertised in Halifax 14.29% 7.38% 5.26%
As % of the Processes & Methodologies category 15.00% 7.38% 5.62%
Number of salaries quoted 5 12 5
10th Percentile £21,222 £35,885 £28,350
25th Percentile £22,000 £46,350 £34,500
Median annual salary (50th Percentile) £22,700 £54,882 £37,000
Median % change year-on-year -58.64% +48.33% +34.55%
75th Percentile £23,050 £61,835 £39,500
90th Percentile £52,680 - £54,050
West Yorkshire median annual salary £30,000 £32,500 £39,000
% change year-on-year -7.69% -16.67% +47.17%

All Process and Methodology Skills
Halifax

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Halifax.

Permanent vacancies with a requirement for process or methodology skills 40 474 89
As % of all permanent jobs advertised in Halifax 95.24% 100.00% 93.68%
Number of salaries quoted 35 259 64
10th Percentile £22,510 £38,999 £34,500
25th Percentile £39,921 £46,350 £42,188
Median annual salary (50th Percentile) £50,000 £59,526 £59,763
Median % change year-on-year -16.00% -0.40% +25.82%
75th Percentile £75,841 £77,715 £71,744
90th Percentile £100,889 £87,419 £77,715
West Yorkshire median annual salary £52,500 £55,000 £52,500
% change year-on-year -4.55% +4.76% +5.00%

Customer Service
Job Vacancy Trend in Halifax

Job postings citing Customer Service as a proportion of all IT jobs advertised in Halifax.

Job vacancy trend for Customer Service in Halifax

Customer Service
Salary Trend in Halifax

3-month moving average salary quoted in jobs citing Customer Service in Halifax.

Salary trend for Customer Service in Halifax

Customer Service
Salary Histogram in Halifax

Salary distribution for jobs citing Customer Service in Halifax over the 6 months to 12 June 2024.

Salary histogram for Customer Service in Halifax

Customer Service
Co-occurring Skills and Capabilities in Halifax by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) Microsoft Exchange
1 2 (33.33%) SharePoint
Applications
1 1 (16.67%) Microsoft Office
Cloud Services
1 2 (33.33%) Microsoft 365
2 1 (16.67%) Azure
2 1 (16.67%) GCP
2 1 (16.67%) OpenShift
Communications & Networking
1 2 (33.33%) TCP/IP
Development Applications
1 1 (16.67%) IBM UrbanCode
General
1 6 (100.00%) Social Skills
2 2 (33.33%) Presentation Skills
3 1 (16.67%) Banking
3 1 (16.67%) Finance
3 1 (16.67%) Public Sector
3 1 (16.67%) Retail
Job Titles
1 2 (33.33%) 1st Line Support
1 2 (33.33%) First Line Help Desk Support
1 2 (33.33%) Help Desk Support
2 1 (16.67%) Analyst
2 1 (16.67%) Coordinator
2 1 (16.67%) DevOps Engineer
2 1 (16.67%) Senior
2 1 (16.67%) Senior DevOps
2 1 (16.67%) Senior DevOps Engineer
2 1 (16.67%) Senior Support Engineer
2 1 (16.67%) Service Analyst
2 1 (16.67%) Service Desk Analyst
2 1 (16.67%) Support Engineer
Miscellaneous
1 1 (16.67%) Onboarding
1 1 (16.67%) Public Cloud
Operating Systems
1 3 (50.00%) Windows
2 2 (33.33%) Windows Server
3 1 (16.67%) Linux
Processes & Methodologies
1 3 (50.00%) ITIL
2 2 (33.33%) B2B
2 2 (33.33%) Customer Experience
2 2 (33.33%) Email Filtering
2 2 (33.33%) Fintech
2 2 (33.33%) Kalman Filter
2 2 (33.33%) Mentoring
2 2 (33.33%) Problem Management
2 2 (33.33%) Problem-Solving
3 1 (16.67%) Agile
3 1 (16.67%) Data Analysis
3 1 (16.67%) DevOps
3 1 (16.67%) Infrastructure as Code
3 1 (16.67%) Mathematics
3 1 (16.67%) Mechatronics
3 1 (16.67%) Service Management
3 1 (16.67%) Software Delivery
3 1 (16.67%) Technical Leadership
Programming Languages
1 3 (50.00%) SQL
2 1 (16.67%) Groovy
Qualifications
1 2 (33.33%) Degree
2 1 (16.67%) HNC
System Software
1 2 (33.33%) Active Directory
1 2 (33.33%) VMware Infrastructure
1 2 (33.33%) VMware Server
1 2 (33.33%) VMware Workstation
Systems Management
1 1 (16.67%) Ansible
1 1 (16.67%) Progress Chef
1 1 (16.67%) Terraform
Vendors
1 3 (50.00%) Microsoft
2 2 (33.33%) CrowdStrike
2 2 (33.33%) Cylance
2 2 (33.33%) VMware
3 1 (16.67%) Google
3 1 (16.67%) IBM