2nd Line Support Jobs in Edinburgh

Second Line Support
Scotland > Edinburgh

The median Second Line Support salary in Edinburgh is £30,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 98 124 152
Rank change year-on-year +26 +28 -33
Permanent jobs requiring a 2nd Line Support 8 8 9
As % of all permanent jobs advertised in Edinburgh 0.50% 0.44% 0.34%
As % of the Job Titles category 0.52% 0.47% 0.35%
Number of salaries quoted 7 8 7
10th Percentile - £24,775 £22,600
25th Percentile £27,500 £26,313 £24,875
Median annual salary (50th Percentile) £30,000 £28,250 £32,000
Median % change year-on-year +6.19% -11.72% +9.40%
75th Percentile £38,375 £32,000 £35,875
90th Percentile £42,500 - £38,000
Scotland median annual salary £29,000 £26,000 £26,500
% change year-on-year +11.54% -1.89% -11.67%

All Permanent IT Job Vacancies
Edinburgh

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Edinburgh. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Edinburgh with a recognized job title 1,527 1,708 2,580
% of permanent jobs with a recognized job title 96.22% 94.63% 97.84%
Number of salaries quoted 1,075 1,018 1,593
10th Percentile £32,600 £35,000 £33,488
25th Percentile £45,000 £43,750 £43,750
Median annual salary (50th Percentile) £60,000 £60,000 £55,000
Median % change year-on-year - +9.09% +10.00%
75th Percentile £71,250 £77,715 £70,000
90th Percentile £90,000 £87,419 £85,000
Scotland median annual salary £52,000 £55,000 £55,000
% change year-on-year -5.45% - +15.79%

2nd Line Support
Job Vacancy Trend in Edinburgh

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Edinburgh.

Job vacancy trend for 2nd Line Support in Edinburgh

2nd Line Support
Salary Trend in Edinburgh

3-month moving average salary quoted in jobs citing 2nd Line Support in Edinburgh.

Salary trend for 2nd Line Support in Edinburgh

2nd Line Support
Salary Histogram in Edinburgh

Salary distribution for jobs citing 2nd Line Support in Edinburgh over the 6 months to 12 June 2024.

Salary histogram for 2nd Line Support in Edinburgh

2nd Line Support Skill Set
Top 18 Co-occurring Skills and Capabilities in Edinburgh

For the 6 months to 12 June 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Edinburgh region featuring 2nd Line Support in the job title.

1 7 (87.50%) Microsoft 365
2 6 (75.00%) Problem-Solving
3 5 (62.50%) Windows
4 4 (50.00%) Microsoft
5 3 (37.50%) Azure
5 3 (37.50%) Inclusion and Diversity
5 3 (37.50%) Unix
6 2 (25.00%) Service Delivery
6 2 (25.00%) Stakeholder Management
6 2 (25.00%) Customer Service
6 2 (25.00%) Social Skills
7 1 (12.50%) Virtual Environments
7 1 (12.50%) Firewall
7 1 (12.50%) Wi-Fi
7 1 (12.50%) Active Directory
7 1 (12.50%) Microsoft Exchange
7 1 (12.50%) LAN
7 1 (12.50%) WAN

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) Microsoft Exchange
Cloud Services
1 7 (87.50%) Microsoft 365
2 3 (37.50%) Azure
Communications & Networking
1 1 (12.50%) Firewall
1 1 (12.50%) LAN
1 1 (12.50%) WAN
1 1 (12.50%) Wi-Fi
General
1 3 (37.50%) Inclusion and Diversity
2 2 (25.00%) Social Skills
Operating Systems
1 5 (62.50%) Windows
2 3 (37.50%) Unix
Processes & Methodologies
1 6 (75.00%) Problem-Solving
2 2 (25.00%) Customer Service
2 2 (25.00%) Service Delivery
2 2 (25.00%) Stakeholder Management
3 1 (12.50%) Virtual Environments
System Software
1 1 (12.50%) Active Directory
Vendors
1 4 (50.00%) Microsoft