Customer Service Jobs in Buckinghamshire

Customer Service
South East > Buckinghamshire

The following table provides summary statistics for permanent job vacancies advertised in Buckinghamshire with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 28 34 38
Rank change year-on-year +6 +4 -9
Permanent jobs citing Customer Service 132 85 143
As % of all permanent jobs advertised in Buckinghamshire 6.78% 6.52% 7.01%
As % of the Processes & Methodologies category 7.84% 7.08% 7.49%
Number of salaries quoted 81 64 59
10th Percentile £22,750 £24,500 £22,650
25th Percentile £24,500 £27,188 £23,875
Median annual salary (50th Percentile) £32,500 £31,000 £28,500
Median % change year-on-year +4.84% +8.77% -12.31%
75th Percentile £40,000 £39,063 £41,500
90th Percentile £57,500 £48,750 £48,750
South East median annual salary £30,000 £34,000 £33,000
% change year-on-year -11.76% +3.03% -5.71%

All Process and Methodology Skills
Buckinghamshire

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Buckinghamshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,683 1,201 1,910
As % of all permanent jobs advertised in Buckinghamshire 86.44% 92.10% 93.67%
Number of salaries quoted 1,002 691 1,019
10th Percentile £28,525 £29,000 £29,750
25th Percentile £37,500 £36,250 £40,000
Median annual salary (50th Percentile) £45,000 £50,000 £52,500
Median % change year-on-year -10.00% -4.76% +5.00%
75th Percentile £58,750 £67,500 £65,000
90th Percentile £75,000 £78,750 £78,750
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Customer Service
Job Vacancy Trend in Buckinghamshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for Customer Service in Buckinghamshire

Customer Service
Salary Trend in Buckinghamshire

3-month moving average salary quoted in jobs citing Customer Service in Buckinghamshire.

Salary trend for Customer Service in Buckinghamshire

Customer Service
Salary Histogram in Buckinghamshire

Salary distribution for jobs citing Customer Service in Buckinghamshire over the 6 months to 20 May 2024.

Salary histogram for Customer Service in Buckinghamshire

Customer Service
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Buckinghamshire region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Milton Keynes +13 85 £32,500 +4.84% 51
High Wycombe 0 11 £23,500 -32.86% 12
Aylesbury - 11 £31,000 - 4
Marlow -8 5 £40,000 -5.88% 2
Bletchley -11 3 - -
Chesham - 1 £22,000 -
Customer Service
South East

Customer Service
Co-occurring Skills and Capabilities in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (14.39%) SharePoint
2 16 (12.12%) Microsoft Exchange
3 2 (1.52%) Exchange Server 2013
Applications
1 12 (9.09%) Microsoft Office
2 7 (5.30%) Microsoft Excel
3 3 (2.27%) Microsoft PowerPoint
4 1 (0.76%) Adobe Illustrator
Business Applications
1 8 (6.06%) Dynamics CRM
2 4 (3.03%) Sage 200
Cloud Services
1 30 (22.73%) Microsoft 365
2 25 (18.94%) Azure
3 12 (9.09%) Entra ID
3 12 (9.09%) Power Platform
4 10 (7.58%) OneDrive
5 8 (6.06%) Azure DevOps
5 8 (6.06%) Dynamics 365
5 8 (6.06%) Power Automate
6 3 (2.27%) Intacct
6 3 (2.27%) Taleo
7 2 (1.52%) AWS
7 2 (1.52%) GCP
7 2 (1.52%) Stripe
8 1 (0.76%) Cloud Computing
8 1 (0.76%) PowerApps
Communications & Networking
1 16 (12.12%) DNS
2 12 (9.09%) TCP/IP
3 8 (6.06%) Firewall
4 7 (5.30%) VLAN
4 7 (5.30%) Wireless
5 5 (3.79%) Cisco IOS
5 5 (3.79%) WAN
5 5 (3.79%) Wireless Security
6 4 (3.03%) VPN
7 3 (2.27%) DHCP
7 3 (2.27%) SD-WAN
8 2 (1.52%) Internet
8 2 (1.52%) Network Security
8 2 (1.52%) VoIP
9 1 (0.76%) BGP
Database & Business Intelligence
1 8 (6.06%) Power BI
2 7 (5.30%) Amazon RDS
3 4 (3.03%) SQL Server
4 3 (2.27%) Relational Database
5 1 (0.76%) DB2
5 1 (0.76%) NoSQL
General
1 51 (38.64%) Social Skills
2 15 (11.36%) Legal
2 15 (11.36%) Marketing
3 13 (9.85%) Retail
4 10 (7.58%) Finance
5 9 (6.82%) Analytical Skills
5 9 (6.82%) Inclusion and Diversity
5 9 (6.82%) Manufacturing
6 6 (4.55%) Documentation Skills
7 4 (3.03%) Games
7 4 (3.03%) Law
7 4 (3.03%) Organisational Skills
8 3 (2.27%) Presentation Skills
8 3 (2.27%) Telecoms
9 2 (1.52%) Digital Economy
9 2 (1.52%) Pharmaceutical
10 1 (0.76%) Advertising
10 1 (0.76%) Influencing Skills
10 1 (0.76%) Military
10 1 (0.76%) Wearables
Job Titles
1 40 (30.30%) Analyst
2 21 (15.91%) Support Analyst
3 18 (13.64%) IT Support
3 18 (13.64%) Service Analyst
4 16 (12.12%) IT Analyst
4 16 (12.12%) Support Engineer
5 13 (9.85%) Service Desk Analyst
6 9 (6.82%) 2nd Line Support
6 9 (6.82%) Applications Support
6 9 (6.82%) Applications Support Analyst
6 9 (6.82%) Developer
6 9 (6.82%) Help Desk Support
6 9 (6.82%) IT Engineer
7 8 (6.06%) CCTV Operator
7 8 (6.06%) Dynamics 365 Developer
8 7 (5.30%) 2nd Line Engineer
8 7 (5.30%) 2nd Line Support Engineer
8 7 (5.30%) IT Support Engineer
9 5 (3.79%) Administrator
9 5 (3.79%) Help Desk Support Analyst
Libraries, Frameworks & Software Standards
1 8 (6.06%) .NET
1 8 (6.06%) HTML5 Canvas
2 4 (3.03%) YAML
3 1 (0.76%) CSS
3 1 (0.76%) HTML
Miscellaneous
1 9 (6.82%) Smartphone
2 8 (6.06%) CCTV
2 8 (6.06%) Foreign Exchange (FX)
2 8 (6.06%) Management Information System
2 8 (6.06%) Product Ownership
3 5 (3.79%) Driving Licence
4 2 (1.52%) Private Cloud
4 2 (1.52%) Self-Motivation
5 1 (0.76%) Data Centre
5 1 (0.76%) Distributed Denial-of-Service
5 1 (0.76%) FMCG
5 1 (0.76%) Onboarding
5 1 (0.76%) Social Media
Operating Systems
1 33 (25.00%) Windows
2 22 (16.67%) Windows 10
3 18 (13.64%) Windows Server
4 14 (10.61%) Android
5 9 (6.82%) Apple iOS
6 7 (5.30%) Mac OS X
7 2 (1.52%) Linux
7 2 (1.52%) Windows 8
8 1 (0.76%) Data ONTAP
8 1 (0.76%) Windows Server 2016
8 1 (0.76%) Windows Server 2019
Processes & Methodologies
1 51 (38.64%) Problem-Solving
2 37 (28.03%) ITIL
3 18 (13.64%) Service Delivery
4 14 (10.61%) Agile
5 13 (9.85%) Customer Experience
6 10 (7.58%) ITSM
6 10 (7.58%) Process Improvement
7 9 (6.82%) CRM
7 9 (6.82%) DevOps
7 9 (6.82%) Logistics
8 8 (6.06%) Business Intelligence
8 8 (6.06%) Decision-Making
8 8 (6.06%) Scrum
8 8 (6.06%) Unit Testing
9 7 (5.30%) Benchmarking
9 7 (5.30%) Creative Thinking
9 7 (5.30%) Data Collection
9 7 (5.30%) Project Management
10 6 (4.55%) Data Management
10 6 (4.55%) Stakeholder Management
Programming Languages
1 16 (12.12%) JavaScript
1 16 (12.12%) SQL
2 8 (6.06%) C#
3 2 (1.52%) PowerShell
4 1 (0.76%) C++
4 1 (0.76%) Java
4 1 (0.76%) Python
Qualifications
1 29 (21.97%) DV Cleared
1 29 (21.97%) NVQ Level 3
1 29 (21.97%) Security Cleared
2 8 (6.06%) Cisco Certification
3 7 (5.30%) Degree
4 4 (3.03%) CCNA
5 2 (1.52%) A+ Certification
5 2 (1.52%) CCENT
5 2 (1.52%) CompTIA Security+
5 2 (1.52%) Computer Science Degree
5 2 (1.52%) DBS Check
5 2 (1.52%) ITIL Foundation Certificate
5 2 (1.52%) MCP
5 2 (1.52%) Network+ Certification
5 2 (1.52%) Server+ Certification
6 1 (0.76%) Microsoft Certification
Quality Assurance & Compliance
1 14 (10.61%) SLA
2 12 (9.09%) GDPR
3 2 (1.52%) Accessibility
4 1 (0.76%) ISO 9001
System Software
1 21 (15.91%) Active Directory
2 11 (8.33%) Hyper-V
3 2 (1.52%) GPFS
3 2 (1.52%) Virtual Desktop
3 2 (1.52%) VMware Infrastructure
Systems Management
1 6 (4.55%) Microsoft Intune
2 1 (0.76%) Autotask
Vendors
1 76 (57.58%) Microsoft
2 13 (9.85%) Cisco
3 12 (9.09%) Citrix
4 5 (3.79%) Draytek
5 4 (3.03%) Sage
6 3 (2.27%) Salesforce
6 3 (2.27%) VMware
7 2 (1.52%) Acronis
7 2 (1.52%) Adobe
7 2 (1.52%) Adyen
7 2 (1.52%) CrowdStrike
7 2 (1.52%) Palo Alto
7 2 (1.52%) WatchGuard
7 2 (1.52%) WorldPay
8 1 (0.76%) Blue Prism
8 1 (0.76%) Facebook
8 1 (0.76%) HP
8 1 (0.76%) IBM
8 1 (0.76%) Mitel
8 1 (0.76%) SAP