Customer Service Jobs in Bedford

Customer Service
Bedfordshire > Bedford

The table below provides summary statistics for permanent job vacancies advertised in Bedford requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 16 14 5
Rank change year-on-year -2 -9 +6
Permanent jobs citing Customer Service 12 36 48
As % of all permanent jobs advertised in Bedford 7.45% 14.29% 32.65%
As % of the Processes & Methodologies category 11.43% 14.52% 33.57%
Number of salaries quoted 12 8 29
10th Percentile £25,000 £24,600 £21,000
25th Percentile £25,750 £29,063 £23,500
Median annual salary (50th Percentile) £26,798 £30,000 £28,500
Median % change year-on-year -10.67% +5.26% +7.55%
75th Percentile £30,000 £35,313 -
90th Percentile £38,820 £41,125 -
Bedfordshire median annual salary £27,692 £30,000 £28,500
% change year-on-year -7.69% +5.26% -5.00%

All Process and Methodology Skills
Bedford

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Bedford.

Permanent vacancies with a requirement for process or methodology skills 105 248 143
As % of all permanent jobs advertised in Bedford 65.22% 98.41% 97.28%
Number of salaries quoted 85 97 120
10th Percentile £24,650 £36,250 £23,725
25th Percentile £29,000 £46,250 £28,500
Median annual salary (50th Percentile) £36,500 £60,000 £45,000
Median % change year-on-year -39.17% +33.33% +20.00%
75th Percentile £50,000 £67,500 £62,500
90th Percentile £61,250 £69,250 -
Bedfordshire median annual salary £50,000 £58,500 £51,250
% change year-on-year -14.53% +14.15% +2.50%

Customer Service
Job Vacancy Trend in Bedford

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bedford.

Job vacancy trend for Customer Service in Bedford

Customer Service
Salary Trend in Bedford

3-month moving average salary quoted in jobs citing Customer Service in Bedford.

Salary trend for Customer Service in Bedford

Customer Service
Salary Histogram in Bedford

Salary distribution for jobs citing Customer Service in Bedford over the 6 months to 12 June 2024.

Salary histogram for Customer Service in Bedford

Customer Service
Co-occurring Skills and Capabilities in Bedford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (25.00%) SharePoint
Applications
1 6 (50.00%) Microsoft Excel
1 6 (50.00%) Microsoft PowerPoint
2 3 (25.00%) Spreadsheet
Communications & Networking
1 1 (8.33%) Firewall
Database & Business Intelligence
1 1 (8.33%) SQL Server
General
1 11 (91.67%) Social Skills
2 3 (25.00%) Finance
2 3 (25.00%) Military
2 3 (25.00%) Organisational Skills
3 2 (16.67%) Billing
4 1 (8.33%) Inclusion and Diversity
4 1 (8.33%) Influencing Skills
4 1 (8.33%) Local Government
4 1 (8.33%) Retail
Job Titles
1 3 (25.00%) Coordinator
1 3 (25.00%) Project Officer
1 3 (25.00%) Training Coordinator
2 2 (16.67%) Administrator
2 2 (16.67%) DBA
2 2 (16.67%) Senior
2 2 (16.67%) Senior DBA
3 1 (8.33%) Analyst
3 1 (8.33%) IT Manager
3 1 (8.33%) IT Services Manager
3 1 (8.33%) Service Analyst
3 1 (8.33%) Service Desk Analyst
3 1 (8.33%) Service Desk Manager
3 1 (8.33%) Service Desk Support
3 1 (8.33%) Service Desk Support Analyst
3 1 (8.33%) Service Manager
3 1 (8.33%) Software Engineer
3 1 (8.33%) Support Analyst
Libraries, Frameworks & Software Standards
1 1 (8.33%) .NET
1 1 (8.33%) CSS
1 1 (8.33%) HTML
Miscellaneous
1 4 (33.33%) Driving Licence
2 3 (25.00%) Management Information System
3 1 (8.33%) Legacy Systems
Operating Systems
1 3 (25.00%) Windows
Processes & Methodologies
1 6 (50.00%) Data Analysis
2 3 (25.00%) ERP
3 2 (16.67%) ITSM
4 1 (8.33%) Agile
4 1 (8.33%) BCP
4 1 (8.33%) Full Stack Development
4 1 (8.33%) Incident Management
4 1 (8.33%) ITIL
4 1 (8.33%) MVC
4 1 (8.33%) Proactive Maintenance
4 1 (8.33%) Problem-Solving
4 1 (8.33%) Service Management
4 1 (8.33%) Software Architecture
4 1 (8.33%) Software Engineering
4 1 (8.33%) Web Development
Programming Languages
1 1 (8.33%) C#
1 1 (8.33%) SQL
Qualifications
1 1 (8.33%) Degree
Quality Assurance & Compliance
1 1 (8.33%) ISO/IEC 27001
1 1 (8.33%) SLA
1 1 (8.33%) SOC 2
Vendors
1 3 (25.00%) Sage
2 2 (16.67%) Microsoft
3 1 (8.33%) Cisco
3 1 (8.33%) Citrix
3 1 (8.33%) Dell
3 1 (8.33%) VMware