1 to 25 of 177 Customer Service Jobs in the Thames Valley

Customer Service Advisor (French Speaking) £24,000 - £25,000 + Mon-Fri + Training + Hybrid + Company Benefits Slough Are you able to speak French and English fluently and have a background in Customer Service? Are you looking to work for an expanding company who … training, hybrid working and excellent company benefits? On offer is the chance to join a company with over 30 years of experience in providing customer service specialising in legal and energy companies. They are committed to providing a friendly working environment, amazing training and development and great company … benefits. You will be handling customer service queries over the phone and via email in French and in English for global companies. You will be expected to meet the company's KPI targets and provide high standards of customer service. This role would suit a French speaking more »

Turn IT on are looking for a Sales Support/Purchasing Executive who has a flair for sales support a passion for providing exemplary service to our customers to join our Procurement team. turn IT on is a vibrant and people focused business, and this is an excellent opportunity … supply of quotation, production of sales order and purchasing of products. Working closely with our projects, technical and installations teams to offer first class service to our customers. Based in the Witney head office, you will work within the Procurement team, reporting to the Procurement Manager. Our ideal candidate … education IT sector, be an exceptional communicator, used to liaising with internal and external customers; and understand and practice the key principles of good customer service. You will have excellent attention to detail, ensuring quotes are generated accurately in our CRM system, that these are converted effectively to sales more »

Customer Service Representative Oxford (onsite) IT Support Services £22,000-£24,000 (DOE) A well established IT Support Services company is looking for an experienced Customer Service Representative to join their team on a full-time basis. You will be joining a team of 5 Customer Service Advisors providing advice on computer repairs and sales enquiries. Responsibilities: Handling incoming customer queries Resolving issues to management (Customer Support Team Lead) Maintain client details, processing payments, maintaining CRM Raising tickets/closing tickets Maintain customer information on database Account creation/new user … setups Skills: Microsoft Office- Excel/Word/Outlook Knowledge of CRM tools Customer Service Experience (1-2 years) If this is something you'd be interested in, can you please apply now and I will be in touch to discuss the role further. In Technology Group Ltd more »

environments. Located in Newbury, Berkshire, we are seeking a trainee office administrator to join our friendly office team, helping with office support for our service team and directors. This is an excellent opportunity to gain all round experience in an office environment in a role that is pivotal to … in the office providing any other administrative duties as required. Requirements Experience in the use of MS Office Products Word, Excel and Outlook Good customer service skills dealing with the public both directly and by phone Confident professional manner Good general education including Maths and English GCSE grade … to work under pressure You may also have experience in the following: Office Assistant, Office Administrator, Admin Assistant, Office Admin, Administrator, Administrative Assistant, Receptionist, customer Service, Customer Service Assistant, Customer Service Advisor, Trainee Administrator, Admin Apprentice etc. REF more »

HONOR United Kingdom (hihonor.com) Title: Call Centre Manager Job Location: Reading, UK (will move to London in H2 2024, Frequent business trips to various customer locations (including some international travel) About the Role In this exciting role, you will play a pivotal role in shaping the success of our … responsible for developing and delivering engaging training programs that equip new hires and existing representatives with the knowledge, skills, and behaviours to provide exceptional customer service that reflects our brand values. Ultimately you propel sales of our focus models by actively taking part in the sales process. This … and e-learning modules. Coach and mentor new hires during their onboarding process, ensuring they are comfortable and confident in their ability to handle customer inquiries. Provide ongoing support and development opportunities for existing call center representatives, helping them improve their performance and stay up-to-date on the more »

Customer Service Representative Oxford (onsite) IT Support Services £22,000-£24,000 (DOE) A well established IT Support Services company is looking for an experienced Customer Service Representative to join their team on a full-time basis. You will be joining a team of 5 Customer Service Advisors providing advice on computer repairs and sales enquiries. Responsibilities: Handling incoming customer quer... APCT1_UKTJ more »

Job Title: Field Machinery Engineer Division: phs Wastekit Oxford Purpose of Role Service Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis. They will work towards achieving their own targets as well as customer SLAs. Service level agreements are agreed and … set with our customers and must be achieved. Service Engineers will work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery. Customer Service To liaise with the call controllers and Field Service Supervisors to provide the … best service to the customers. The engineer is expected to help plan their daily work to maximize customer service, achieve the highest standards and productivity using electronic and verbal communications as appropriate. The engineer should always try and take ownership of engineering issues so that the customer more »

supplying parts for light vehicles. You will be handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts Role Working on the service desk/reception Monitoring and solving customer problems/enquiries and processing customer’s problems The parts advisor apprentice will be working … face, using computerised stock management systems and parts identification programme - ECAT A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service Training Apprentices will work towards the Customer Service Specialist Level 3 Apprenticeship standard: Apprentices will be working and will be … of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays to be confirmed. Expected Duration 15 Months more »

An opportunity within leading global connectivity solutions provider to join as a Team Leader for their Customer Service and Demand Planning within their Aerospace & Defence Business unit. The Customer Service and Demand Planning Team Leader will be responsible for: Ensuring that all internal and external customers … are properly serviced and according to the CSM stated service metrics. Completing BABTEC root cause analysis Process monthly departmental SAP reports and staff follow-ups Complete customer surveys and questioners when needed. Efficiently resolve all customer escalations by working with internal teams and divisions. Review weekly the … cancellation requests from CSR and other internal partners. Review incoming orders for accuracy of price, part number, quantity and contractual obligation. Perform all sales service order entry and support functions in accordance with published procedures. Manage monthly global meetings with outside sales. Compile global forecast needs for the division more »

AV Electronics Field Service Engineer Basic Salary £36,000 to £38,000 On Target Earnings £43,000 Company Car £5,000 Bonus Lunch Allowance Overtime Healthcare Pension - Employer 10%/Employee 3% Full Product Training The Role - AV Electronics Field Service Engineer Following expansion, they seek to recruit … a technically motivated and customer focused Field Service Engineer, responsible for: The service and breakdown repair on a wide range of sophisticated medical systems, utilised within theatres, NHS departments and private healthcare environments Visiting customer sites and providing customers with valuable solutions for troubleshooting Liaising with … a whole host of external customer contacts, including clinicians from within the NHS and a range of private independent healthcare organisations and laboratories Your Background - AV Electronics Field Service Engineer To be considered for this exciting role you must be able to demonstrate: Strong background working in a more »

Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to their Managed … Service clients, working on BAU support calls. The ideal candidate will already have experience of working in a Managed Service Provider (although this is not essential), be proactive and have impeccable communication skills, with a proven track record of problem solving, and providing first-class customer service. … Responsibilities: Deliver an exceptional standard of customer service Provide 1st Line Support via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd line Support Consultants when needed Liaise with 3rd party vendors Prioritising workloads and complete service desk tickets in line with SLAs more »

sales and channel incentives, event management, employee rewards and employer branding initiatives. We are looking to recruit a German Speaking Participant Experience Agent/Customer Service specialist to work as the first point of contact for users of the apps and initiatives that the company produces. You will … Administer all Reward & Recognition campaigns, including order processing and monitoring of items ordered, and liaising with suppliers when necessary Surpass both internal and external customer expectations, ensuring that all fulfilment is completed within deadline and to an exceptional standard Provide quick and accurate fulfilment of gift vouchers and certificates … ISO 9001and GDPR To assist with other administrative work as deemed necessary by the Team Leaders Proactively respond to any requests from the Client Service seeking assistance To provide a key link with our participants and ensure we maintain high levels of customer service Maintain and update more »

Development Manager Key Responsibilities: Sales Execution: Sell IT hardware to businesses and end-users. Client Engagement: Contact and utilize existing client accounts to understand customer needs. Prospecting: Identify and cold call potential new customers to develop them into active clients. Customer Interaction: Respond to telephone and email queries … Database Management: Ensure the CRM database is accurate and up-to-date. Target Achievement: Meet personal weekly/monthly sales revenue and margin targets. Customer Expansion: Extend existing customers' purchases of the company's product range. Coordination: Liaise with Purchasing, Goods In, and Goods Out to meet customer expectations. Customer Meetings: Book, attend, and host customer meetings. Business Development Manager Skills and Abilities: Resilience: Able to handle rejection and persist in the face of challenges. Attention to Detail: Accurate in handling data and customer information. Relationship Building: Capable of developing strong customer relationships more »

connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals, and automotive … internal stakeholders to foster long-term partnerships Manage day-to-day operations of the eCommerce business, including order processing and fulfillment Troubleshoot and resolve customer service issues in a timely and satisfactory manner Develop and implement strategies to increase sales, improve operational efficiency, and enhance customer service … engagement and sales Improved data accuracy and reporting capabilities Qualifications Fluent in French and English language (additional languages a plus) Client-centric approach with customer service experience or in a similar role Proficiency in Google Suite and related software applications Strong problem-solving, analytical, and communication skills Ability more »

about the nature of this opening, and what is expected from applicants, by reading the below. Slough, United Kingdom Job ID 0000015206 Category Consumer Service & Contact Center Operations Job Description Could you help rebuild the LEGO® Eiffel Tower? Or put the finishing touches on a brick-built Van Gogh … heads, then why not join our team? If you think you can solve these problems and lots more, then come and join the LEGO customer service team. We’re looking for energised and empathetic people who speak both English and French fluently to join our growing team of … followed by 2 weeks on-the-job support. We exemplify our People Promise by embracing the different life situations of our colleagues. So, as Customer Service Advisor you’ll spend a minimum of 2 days working from the office and the option of 3 days from home per more »

1st Line Support Consultant, Kidlington, £20,000 - £25,000 Our client are a leading IT Managed Service provider in Oxfordshire and are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Consultant to join their expanding team. The successful candidate will join a busy, friendly team … and be responsible for providing a first-class, customer-centric service to clients. The ideal candidate will already have experience of working in a Managed Service environment, be proactive and have impeccable communication skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Provide 1st Line Support via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd line Support Consultants when needed Liaise with 3rd party vendors Prioritising workloads and complete service desk tickets in line more »

Audio Visual Service Coordinator £24,000 - £28,000 pro rata Reading Part-Time; 9.00 - 15.00 (can be flexible) Permanent Our client is looking for an Audio-Visual Service Coordinator to coordinate all their Audio-Visual Service Contracts whilst live and provide a high level of support and … are constantly working to provide clients across the UK with the best audio-visual solutions. They work with exciting well-known brands to broaden customer experiences with the sole purpose of changing the way people work and communicate. The Role The Service Coordinator plays a vital role in … ensuring seamless technical support services and maintaining strong customer relationships. Our client is responsible for managing service callouts, coordinating technical visits, and overseeing the administrative aspects of service contracts. The role involves close collaboration with internal teams, external suppliers, and customers to deliver high-quality service more »

IT Service Desk Lead Location: Oxfordshire Salary: £35k Would you like to become involved in an exciting and fulfilling opportunity to design and develop technical solutions in support of various key government agencies? Joining a team dedicated to delivering cutting-edge, secure solutions for clients in defence, emergency services … and put your skills to the test, we would be very interested in discussing further with you. Our client is an industry leading managed service provider who are actively searching for an IT Service Desk Lead to join their team in the Oxfordshire area. The successful candidate will … be acting as Shift Lead and your primary role will be providing guidance, support and coaching to a dedicated team of Service Desk Analysts, operating a 24 x 7 shift rota. Benefits: Annual professional and training development plan. Hybrid/flexible working. Accrue additional holidays after 2- and more »

Service Engineer (White Goods/Domestic) £28,000 - £38,000 + Optional Overtime (2xPay) + Quarterly Bonus + Days based + Work/Life Balance + Van (personal use) + Phone + Tablet + Training + Qualifications Milton Keynes Are you a White Goods/Domestic Appliance engineer looking … and great company culture, as well as optional Over-time to increase earnings and a company Van for personal use? An exciting opportunity to service a local patch representing one of the UK's most recognised appliance providers. You will be managing your own projects, providing repair and maintenance … skillset Autonomous role covering a local patch The person: White goods/domestic applicance background Organised and able to work and manage themselves Good customer service skills White Goods Engineer, Domestic Appliance Repair, Washing Machines, Tumble Dryers, Dishwashers, Refrigerators, Cookers, Field Service Engineer, Technical Support, Appliance Maintenance more »

Field Service Engineer - Coffee Machines Covering - Reading, Slough, High Wycombe, Watford £32,000 - £38,000 Basic Salary + Bonus + Pension + Benefits + Vehicle +Private Medical A fantastic opportunity has arisen to join a leading company and large manufacture withing the coffee industry as a field service … join one of the biggest brands in the industry. Additional weekend cover required with 1 weekend in 4 rota. Standby payment. Role & Responsibilities: * Visiting customer sites to undertake installation, service, maintenance and repairs * Working with commercial coffee machines, bean to cup and espresso machines * Accurately complete all relevant … paperwork * Delivery of exceptional customer service at all times Knowledge, Skills & Experience: * Field service experience * Strong mechanical and electrical skills * Excellent customer service skills * Experience within the coffee sector desirable but not essential Benefits Package: * £32,000 - £38,000 basic salary (Based on experiance and more »

conversions right in the heart of the Oxfordshire countryside. We are looking for a Receptionist to join us, ideally you will deliver friendly efficient customer service and create a warm and welcoming atmosphere for all our customers and visitors while also undertaking a range of other sales support … the growth of the business Support the sales team, by contacting customers, generating quotes, and updating the CRM in a timely fashion Help drive customer retention, with a focus on continuous improvement of the overall customer journey Actively work on the existing customer base to renew existing … agreements Deliver excellent customer service at all times Knowledge & Skill Requirements Excellent telephone skills High degree of accuracy Analytical and be able to understand reporting Strong excel skills Demonstrated ability to prioritise issues Must be able to deal with technical product information Ability to build strong working relationships more »

are looking to offer excellent training and support to an apprentice who would like to be part of a small team providing a Facilities Service Desk for all FISco clients, across their UK estates. This involves direct telephone and email contact with the customers and suppliers, who will be … located in a number of sites throughout the country. Role Assist the Service Desk Manager with reactive requests, quotes and scheduled tasks To take calls and emails from customers, the staff occupying the buildings, being both helpful and polite Utilise the CIMS (Computer Information Management System) software application and … and monitor and manage them for event closure details Update supplier contact details for each event as appropriate Assist upkeep of supplier compliance/service records/certificates and allocation to CIMS Ensure building and contact information in CIMS is kept up to date and relevant Other ad-hoc more »

other 2 days working remotely, please apply for this software support consultant role within a dynamic, fast growing software business. You may have provided customer support on any business solution, such as CRM or HR or Finance Software. Its a plus if you have supported e-learning solutions but … provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … previous software support experience - of a business application like CRM or HR or Finance, not solely Microsoft applications and desktop motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »

days holiday plus bank holiday Company vehicle this can also be used for private use Company pension (4% matched, 5% after a year of service) Employee Referral Scheme (£1,000) Uniform, all PPE, tools and ongoing training provided Job Description To repair, maintain and service systems in accordance … site are left in a clean and tidy state; To ensure that the client is satisfied in all aspects of the installation, maintenance and service visits prior to leaving site, and to project a high level of Quality Customer Service at all times; To ensure that relevant … documentation is fully completed in an accurate and timely manner, this includes timesheets, work reports, service reports and expense claims Qualifications Good basic education and ideally a relevant qualification in the electrical/Electronic industry. Alternatively able to demonstrate in depth knowledge through assessment. Field Service Experience. Good more »

contribute to our continued success. The company prides itself on delivering efficient IT solutions to over 400 clients nationwide, with a focus on exceptional customer service and lasting client relationships. As they expand, they are looking for a well-presented, customer-focused, and personable individual, like you … to the highest standards. Are you the right person for the job? 4-5 years in a similar role Proven ability to form lasting customer relationships Expertise in remote and on-site support Technical skills should include: Windows/Microsoft Focus: Azure, Office 365, Intune, Serverless deployments Cisco Expertise … you expect in return? Company pension Employee discount Flexible schedule Private Health Care Group Life Eligible for profit-share after 12 months of continuous service If you are a dedicated IT professional with a passion for technology and exceptional customer service, click “APPLY” now! Your data will more »