1 to 25 of 50 Customer Service Jobs in Oxfordshire

Turn IT on are looking for a Sales Support/Purchasing Executive who has a flair for sales support a passion for providing exemplary service to our customers to join our Procurement team. turn IT on is a vibrant and people focused business, and this is an excellent opportunity … supply of quotation, production of sales order and purchasing of products. Working closely with our projects, technical and installations teams to offer first class service to our customers. Based in the Witney head office, you will work within the Procurement team, reporting to the Procurement Manager. Our ideal candidate … education IT sector, be an exceptional communicator, used to liaising with internal and external customers; and understand and practice the key principles of good customer service. You will have excellent attention to detail, ensuring quotes are generated accurately in our CRM system, that these are converted effectively to sales more »

Customer Service Representative Oxford (onsite) IT Support Services £22,000-£24,000 (DOE) A well established IT Support Services company is looking for an experienced Customer Service Representative to join their team on a full-time basis. You will be joining a team of 5 Customer Service Advisors providing advice on computer repairs and sales enquiries. Responsibilities: Handling incoming customer queries Resolving issues to management (Customer Support Team Lead) Maintain client details, processing payments, maintaining CRM Raising tickets/closing tickets Maintain customer information on database Account creation/new user … setups Skills: Microsoft Office- Excel/Word/Outlook Knowledge of CRM tools Customer Service Experience (1-2 years) If this is something you'd be interested in, can you please apply now and I will be in touch to discuss the role further. In Technology Group Ltd more »

Job Title: Field Machinery Engineer Division: phs Wastekit Oxford Purpose of Role Service Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis. They will work towards achieving their own targets as well as customer SLAs. Service level agreements are agreed and … set with our customers and must be achieved. Service Engineers will work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery. Customer Service To liaise with the call controllers and Field Service Supervisors to provide the … best service to the customers. The engineer is expected to help plan their daily work to maximize customer service, achieve the highest standards and productivity using electronic and verbal communications as appropriate. The engineer should always try and take ownership of engineering issues so that the customer more »

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Customer Service and Admin Assessor/Trainer Location: Home/Field based (Candidates must be flexible with travel around Oxford/Reading/Bucks) Salary: £28,000 - £32,000 (Depending on skills … D32/33, A1, CAVA or TAQA. Have experience of Assessing the Business AdministratorApprenticeshipat Level 3 as a minimum. Hold solid occupational competency within Customer Service and Administration. Excellent IT skills and confident with online remote delivery. Full, clean driving licence and own vehicle. Must be flexible with … travel. Duties include: Assess and support learners working towards NewApprenticeship Standards in Customer Service L2 and Business Administrator L3. Deliver training and support to learners undertaking Functional Skills - Maths, English and ICT to level 2. Conduct online and face to face observations learnersto gather evidence towards their qualifications. more »

supplying parts for light vehicles. You will be handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts Role Working on the service desk/reception Monitoring and solving customer problems/enquiries and processing customer’s problems The parts advisor apprentice will be working … face, using computerised stock management systems and parts identification programme - ECAT A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service Training Apprentices will work towards the Customer Service Specialist Level 3 Apprenticeship standard: Apprentices will be working and will be … of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays to be confirmed. Expected Duration 15 Months more »

Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to their Managed … Service clients, working on BAU support calls. The ideal candidate will already have experience of working in a Managed Service Provider (although this is not essential), be proactive and have impeccable communication skills, with a proven track record of problem solving, and providing first-class customer service. … Responsibilities: Deliver an exceptional standard of customer service Provide 1st Line Support via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd line Support Consultants when needed Liaise with 3rd party vendors Prioritising workloads and complete service desk tickets in line with SLAs more »

1st Line Support Consultant, Kidlington, £20,000 - £25,000 Our client are a leading IT Managed Service provider in Oxfordshire and are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Consultant to join their expanding team. The successful candidate will join a busy, friendly team … and be responsible for providing a first-class, customer-centric service to clients. The ideal candidate will already have experience of working in a Managed Service environment, be proactive and have impeccable communication skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Provide 1st Line Support via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd line Support Consultants when needed Liaise with 3rd party vendors Prioritising workloads and complete service desk tickets in line more »

IT Service Desk Lead Location: Oxfordshire Salary: £35k Would you like to become involved in an exciting and fulfilling opportunity to design and develop technical solutions in support of various key government agencies? Joining a team dedicated to delivering cutting-edge, secure solutions for clients in defence, emergency services … and put your skills to the test, we would be very interested in discussing further with you. Our client is an industry leading managed service provider who are actively searching for an IT Service Desk Lead to join their team in the Oxfordshire area. The successful candidate will … be acting as Shift Lead and your primary role will be providing guidance, support and coaching to a dedicated team of Service Desk Analysts, operating a 24 x 7 shift rota. Benefits: Annual professional and training development plan. Hybrid/flexible working. Accrue additional holidays after 2- and more »

million from leading investors so far, with $140 million raised in the last Series C funding round in January 2023. Your Role As a Customer Support Engineer within the Support team, you will play a critical role in providing technical support and guidance to our customers. You will be … responsible for troubleshooting, diagnosing and resolving customer issues while ensuring a high level of customer satisfaction. This role requires a combination of technical expertise, problem-solving skills, communication skills, empathy, a proactive attitude and a passion for customer service excellence. Responsibilities Provide technical support and resolve … customer requests via email, phone, and other communication channels. Qualify incoming requests, including technical issues, questions, requests and other inquiries. Prioritise requests with the appropriate level of urgency, and follow the appropriate procedure to address them in a timely and effective manner. Diagnose and troubleshoot software, hardware, and network more »

Are you an experienced engineer who can provide Internal sales support to our field-based sales team, handle reactive customer enquiries, account manage their expectations, and provide after sales customer and technical support? You can be part of a large, growing commercial team, in a brand-new role … as part of a large internal team, your role will be varied technically and commercially, no two days will be the same! Our existing customer base is diverse covering materials handling, food and beverage manufacturers, process and packaging machinery, converting, bulk handling, lifting industry, milling, heavy engineering etc. Reasons … Users and OEM's. You'll be the focal point of contact for our existing customers, account managing their expectations to provide after sales customer service and sound technical advice and providing strong support to our external sales team in the field too. In addition, you will: Account more »

information regarding the potential new suppliers - add to database if necessary Requirements We are looking for an exceptional individual who is passionate about healthcare, customer service and delivering excellence. You don't need to have worked in Market Research or Field Work before, previous administration or customer service experience would be great. If you tick all of the boxes below, please apply online today: You will be a highly organised individual An excellent communicator with great interpersonal skills Highly attentive to detail Excellent at collaboration and team working Benefits Teams who play together, stay together more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

Job summary We are looking for an enthusiastic and committed individual to join our growing pool of Service Desk Administrators, who can work well in a team but autonomously when required. If you have great customer service skills as well as a level of patience, can easily … The role will require you to be flexible and responsive and you will need to plan and prioritise your work to ensure deadlines and service standards are met. Main duties of the job The Service Desk provides first level support to staff for queries relating to eRostering, pay … sends information to our outsourced payroll provider to ensure staff are paid. Duties include responding to staff queries received by telephone or through the service desk portal, completing system configuration changes, setting up system access, managing the Trust's pay process and resolving pay and expense queries. The successful more »

throughout the world. At the heart of this success is our commitment to find solutions for the cryogenic community. Delivering high quality products, outstanding customer support with excellent levels of personal service from our expert technical staff. Our core values are: excellent customer service, constant innovation more »

and Personal Development Reviews. The post holder will provide support for the Trust's Learning and Development System and act as an in-house service desk, resolving user queries and escalating issues internally and to the software supplier as required. In addition to this, the individual will be required … guidance and support with accessing or navigating the Trusts Learning and Development system via phone or via message The post holder should have good customer service skills and be able to remain calm and professional when dealing with sometimes difficult and complex queries. The Help desk sees a … NHS Foundation Trust include: Excellent opportunities for career progression 27 days annual leave, plus bank holidays, with an increase to 33 days with continuous service NHS Discount across a wide range of shops, restaurants and retailers Staff accommodation Competitive pension scheme Lease car scheme Cycle to work scheme Job more »

Owner (Permanent) Hybrid (60% in office) Up to £60,000 Brimingham Role Summary Maintain and prioritise your Product Backlog Develop your product within the Service Catalogue Steer the Product Vision and Product Roadmaps Elicit, articulate and manage customer user stories and use cases Represent the voice of the … customer within your Product portfolio Contribute to Sprint planning and reviews Work with other key stakeholders to ensure that capability is delivered securely, profitably and meets expectations Main Duties Previous experience working as a Product Owner Previous experience working on infrastructure or Technical Good skills within M365 Demonstrable knowledge … of agile techniques and processes e.g. Scrum, Kanban Experience of delivery in a business/IT environment Strong interpersonal/customer service skills and telephone manner Demonstrable experience of IT security considerations e.g. clearance, assurance Must be able to hold an SC Security Clearance Substantial exposure to product more »

a contribution in a vibrant environment while growing their careers. Join our global team and grow with us. Job description: Are you a Field Service engineer working primarily in the pharmaceutical or biotechnology industry? Do you have strong electrical and mechanical knowledge? If so, this could be a great … visiting customers throughout the wider Northern Europe region (United Kingdom, Ireland and Nordics) on a periodic basis. Grow with us Your Responsibilities Travel to customer sites to install equipment Train customers on the use and operations of instruments Service and maintain complex mechanical systems, troubleshoot instrumentation Assist with … Specialists, Technical Specialists, Engineers, Sales Help customers and get feedback from them Required profile: A qualification in mechanical, electrical, mechatronics, bioengineering Experience as a service engineer in the pharmaceutical or biotechnology industry Experience working on capital or robotic equipment would be beneficial Strong customer service skills and more »

ensuring adherence to Unipart's Project Delivery System methodology. From small-scale initiatives to major programmes, you'll play a pivotal role in supporting customer service, business development, and IT projects. Solutions Design:Or maybe Solutions Design is more your thing? This team is focused on designing innovative more »

projects, co-ordination of teams Using, designing, and developing processes to enhance products and improve the company performance Driving the project (projects) to plan Customer service and communications, understanding of customer requirement Experience or Qualifications – A Mechanical Engineering or Physics degree as a minimum Experience with cryogenic … equipment Previous experience within an R&D environment. Benefits - Competitve Company Pension 23 days holiday rising to 28 with years of service (plus bank holidays) Great company culture Candidates who currently are an Project Engineer, R&D Engineer, Manufucturing Engineer or Process Engineer may be suitable for this position. more »

chain. The experts in our Semiconductor and Assembly Solutions, Circuitry Solutions, and Film and Smart Surface Solutions divisions collaborate in design, implementation, and technical service to ensure success for our partner clients. Our solutions enable our customers manufacture of extraordinary electronic devices at high productivity and reduced cycle time. … a catalyst for successful and sustained continuous improvement implementation. Provides high level of technical and operational recommendations in meeting material control, product quality and customer service goals Supports coaching and teaching of continuous improvement principles using outside resources Understand the current culture by reviewing existing documentation of policies more »

As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Krcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair for the South West covering where … be Oxford to Swindon. This role offers an exciting opportunity to contribute to the growth and success of Krcher by providing first class professional service and support for industrial cleaning equipment. Krcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction … Krcher offers a dynamic work environment where employees can excel and grow professionally. Key Responsibilities for the Senior Regional Service Engineer Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery Serve as a custodian of the Krcher brand, embodying more »

full-time Technical Support Consultant based Mandatory Requirements * 3+ years Oracle PLSQL experience Database development and design experience * Logical and analytical problem-solving skills * Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients * 1+ years Microsoft .Net development experience VB.net … mature company * To become part of a hardworking, dedicated small team * To be a proactive member of a company who are solely focused on customer satisfaction * 23 days holiday annually * Death in service cover * Full training on our highly competitive Credit Management software will be provided if you more »

speak directly with Owners on a regular basis to review and update descriptions, review photos and suggest updates to ensure properties meet or exceed customer expectations. Showcasing your talent in problem-solving and rapport building, this is the perfect opportunity for those looking to make a real difference for … our property portfolio. Generating reports and sharing with our owners Making suggestions on upgrades and improvements to make sure the property meets or exceeds customer expectations. Supporting owners to resolve issues and make updates where required, to meet the grading or improve the grading. Advising owners where it is … visits for new owners joining our portfolio. Provide both written and verbal feedback to owners on quality and compliance issues and incorporate feedback from customer reviews. Assisting with the production of a Property manual for each new Property Responding to and resolving in-house guest issues which come through more »

include... Urgent Care Pathway - Oxford Crisis Resolution Home Treatment Team Learning disability hospital@home team (LDA H@H) CAMHS Urgent Care Pathway - Street Triage Service Oxon Perinatal Keystone Hub - Banbury North & West Oxon Adult Mental Health Team (AMHT) Pharmacy District Nursing About us Oxford Health NHS Foundation Trust provides … progression Access to tailored individual and Trust wide learning and development 27 days annual leave, plus bank holidays, rising to 33 days with continuous service NHS Discount across a wide range of shops, restaurants and retailers Competitive pension scheme Lease car scheme Cycle to work scheme Employee Assistance Programme … Banbury Tickets, Thu 23 May 2024 at 13:30 | Eventbrite Person Specification Skills Essential Strong communication and interpersonal skills Experience Essential Previous admin or customer service experience Skills Essential Good computer skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act more »

find out more about the opportunities available. Services attending include... Urgent Care Pathway -Oxford Crisis Resolution Home Treatment Team Urgent Care Pathway - Street Triage Service Learning Disability and Autism Hospital@home team (LDA H@H) Cotswold House Oxford, Adult Eating Disorders, Warneford Hospital NHS Oxfordshire Talking Therapies District Nursing … progression Access to tailored individual and Trust wide learning and development 27 days annual leave, plus bank holidays, rising to 33 days with continuous service NHS Discount across a wide range of shops, restaurants and retailers Competitive pension scheme Lease car scheme Cycle to work scheme Employee Assistance Programme … venue** Tickets, Tue 11 Jun 2024 at 14:00 | Eventbrite Person Specification Skills Essential Strong communication and interpersonal skills Experience Essential Previous admin or customer service experience Skills Essential Good computer skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act more »