Customer Requirements Jobs in the North of England

1 to 25 of 115 Customer Requirements Jobs in the North of England

Customer Support Advisor

Warrington, Cheshire, North West, United Kingdom
Tradebe Management Ltd
fantastic deals The person What you will need to bring to the role: * Great communication skills - both verbal and written * Established experience in a customer focused environment where you can demonstrate exceptional customer support skills * Ability to follow, understand multiple and complex processes * Problem solving, logistical thinking, with … targets Desirable Skills: * SAP/C4C/Ticket Management experience * Environmental Supports/Waste Management/Recycling experience Job description This is no ordinary customer service role, and our people are our biggest asset. Due to continued success and growth, we are looking to recruit proactive and enthusiastic team … members who focus on providing excellent, friendly, and professional service to our customers. Our customer support team members actively improve our culture of customer delivery and take responsibility for making our department a great place to work. The happiness of our team is a Key Performance Indicator. This more »
Employment Type: Permanent
Salary: £24,000
Posted:

Proposal Engineer

Manchester, North West, United Kingdom
SIEMENS ENERGY LIMITED
A Snapshot of your day As a Proposal Engineer, you will collaborate with the regional sales team to understand the competitive landscape, customer requirements and market conditions and prepare bids accordingly. You will continuously work to build relationships with internal and external stakeholders. Working together for the future. … role in the energy value chain and provide key elements including gas-insulated and air-insulated switchgear and components. Siemens Energy has a broad customer base that includes transmission system operators, utilities, renewable developers, independent power producers, engineering, procurement and construction companies (EPCs) and industrial companies in sectors such … the HV products portfolio including Air & Gas Insulated Switchgear and Surge Arrestors. Work collaboratively with the regional sales team to understand the competitive landscape, customer requirements and market conditions and prepare bids accordingly. Develop and maintain excellent working relationships with customers representatives and internal partners at all levels more »
Employment Type: Permanent
Posted:

Software Engineer - Service

Tadcaster, England, United Kingdom
Hybrid / WFH Options
Mpac Group
new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centres around our people, we want the best minds to be part of our team and we remain committed to … and rectifying software problems. Are you the person we are looking for? You will be the face of the business as you travel to customer’s facilities to help diagnosis and rectify issues on site; You will be able to provide a good level of software design output through … a thorough understanding of internal/external customer and regulatory requirements; Provision of the design & development of PLC Code from a pre-written code (Rockwell & Siemens, Mitsubishi, Allen Bradley & Rockwell) Siemens (Essential) is key; ravel to customer sites to carry out site commissioning activities (SAT), post installation more »
Posted:

Apprentice Purchasing and Customer Service Administrator Level 2

ORCHARD BUSINESS PARK, MYTHOLMROYD, HALIFAX, WEST YORKSHIRE, England
JOHN VEITCH LIMITED
assisting the purchasing department in the organisation of the supply chain process, for all materials, goods and services required by the company to meet customer requirements. Role Key Responsibilities: To assist in the purchasing of all materials, goods and services to ensure in line with the relevant documentation and … to meet customer order requirements To assist in placing and managing purchase Orders according to the purchase requisition or customer contract To liaise with the marketing department & the supplier to ensure label artwork is supplied on time To assist in determining Customer requirements before shipping … produced To assist in the organisation, follow-up and monitoring of the logistics of all Purchase Orders until goods are delivered as per order requirements To assist in the production of all relevant documentation i.e. invoices, certificates, etc. ensuring full traceability of the products and adhering to set standards more »
Employment Type: Intermediate Apprenticeship
Salary: £12,480.00 to £22,308.00
Posted:

Technical Sales Engineer

Stockport, Greater Manchester, North West, United Kingdom
Heat Trace
the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships … with customers Provide both pre and after sales advice Support customer service/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate more »
Employment Type: Permanent
Salary: £35,000
Posted:

Service Manager

Halifax, England, United Kingdom
Edenhale
ideally on Managed Service contracts. Main purpose of role: You will be responsible for the achievement of all service elements within this new key customer account and for demonstrating performance to key customer and internal stakeholders and working knowledge of ITIL is required. Key responsibilities: To ensure that … business objectives and service targets are exceeded, ultimately facilitating the successful retention of your customer account. Tasks required will include (but are not exclusive to): · Work to targets to achieve and exceed Key Performance Indicators (KPIs). · Understand the deliverables of the individual customer contracts with a view … to develop and improve the service offered by us to the customer throughout the lifecycle of the account. · Identify Service Levels not being met and liaise with involved departments to execute corrective action, lead Continual Service Improvement (CSI) as an imperative aspect of the Service Advocate role. · Help manage more »
Posted:

Technical Customer Support

Chorley, Lancashire, North West, United Kingdom
Hybrid / WFH Options
Newton Blue
UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience and like … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call backs and correspondence when required. Prioritisingcalls and incidents and escalatingto more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Quality Engineer - 12 Month FTC

Liverpool, Merseyside, North West, United Kingdom
International Automotive Components Group Limited
the below opportunity to join our innovative and conscientious team: Quality Engineer -12 month FTC Main purpose of the job: Quality Engineer for all customer quality and engineering issues, providing pro-active support and response (internal champion until resolution and customer closure). Key Responsibilities: Utilising IAC systems … i.e., Fast Response) to take responsibility for recording, progressing, responding and closeout of customer concerns utilising 8D or other problem-solving techniques as required. Responsibility for managing customer Issues Management system (i.e., IQM) Support/Lead in both internal and supplier PPAP submissions Lead team in preparation of … Plans and support D/PFMEA reviews as appropriate and document output using the necessary systems defined in NPI, APQP, PPAP, and company/customer procedures. Understand customer requirements/expectations in detail, communicating with the internal team ensuring the requirement is fully understood. Other Responsibilities: Project more »
Employment Type: Temporary
Posted:

Project Manager

Stockport, Greater Manchester, North West, United Kingdom
DJS Business Development LTD T/A (Westwood Recruitment Ltd)
Work with key suppliers and procurement departments to ensure that delivery schedules are achieved To liaise and inform departments of any changes in delivery requirements To maintain accurate reporting against multiple projects via the customer interface/portal Help deliver projects on time meeting customer requirements Job Requirements Be competent in Microsoft Work packages and IT Systems such as MS Project Have sound knowledge of all Group Quality Procedures Have an understanding of Quality plans & specifications Product Delivery experience in Projects Having a relevant business degree is preferred Engineering background experience within Manufacturing or more »
Employment Type: Permanent
Salary: £40,000
Posted:

Network Solutions Consultant

Leeds, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
MECS Communications Ltd
Network Solutions Consultant Location: Hybrid working and Leeds area Salary:- £60-70k + Bens Environment:- Customer Facing, Design, Implementation, Cisco, CCNP, CCDP, CCIE MPLS, SD-Wan, Meraki, Fortinet, Security, VOIP, Layer2, Layer3, Core Networks, Firewalls, Datacentre Our client, a leading provider of networking services is looking for an … experienced Customer Facing Network Solutions Consultant to join their team. The role requires a high level of interaction at a consultancy level with a variety of Enterprise customers as well as internal engineering and pre-sales teams, providing a broad range of Networking and Data Centre solutions. Experience of … You will be confident & professional when dealing face to face with customers on a technical level and will have the ability to both field customer discussions and present to technical audiences. The role will involve working closely with projects and delivery teams to ensure that customer related projects more »
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

Sea Logistics Business Development manager

Liverpool, Merseyside, North West, United Kingdom
Kuehne+Nagel
Sales and Operations teams and promote and develop the UK with key overseas partners and route through structured and constant interaction. YOUR ROLE A customer facing role to develop and promote the growth of Sea Logistics business through a focused approach collaborating with and supporting Sales and Operations by … and own strategy in line with, and execution to achieve agreed growth targets for sea logistics. Targeted number of client visits per month: Owned Customer and Support Sales Customer Visits. Provide sales leads to the Sales organisation as well as delivering new business within own sales pipeline Maintain … and develop overseas partner relationships, including pipeline development, sales lead creation and focused activities with our overseas company partners. Understand customer requirements to ensure effective alignment with supplier sourcing. Conduct regular reviews of market sector strategy, new business opportunity and value creation. Ensure key client requirements are more »
Employment Type: Permanent
Posted:

Sales Administrator

Liverpool, Merseyside, North West, United Kingdom
MSite
stage of its development. At MSite, you can expect more. About the role: As a Sales Administrator it is your responsibility to support the customer journey, actively supporting Account Managers by reducing their administration overhead. You must ensure clear communication between key external and internal contacts. The role requires … new customer qualification, ensuring key information is captured, that any follow-up information sourced, with the correct processing undertaken – either passing the opportunity to Sales or providing direct quotations. Key responsibilities also extend to supporting the Account Managers with Pipeline Management, Forecasting, quotations, processing purchase orders, project handovers and … general customer management ensuring that responses are provided in a timely manner. The Sales Administrator should seek to proactively manage processes ensuring that best practices are followed and strive to provide customer excellence at all times and at every touch point. Key responsibilities as our Sales Administrator: Providing more »
Employment Type: Permanent
Salary: £26,000
Posted:

Service Engineer

Liverpool, Merseyside, North West, United Kingdom
Marine Turbo Engineering
professionalism are what wed like to see in our ideal candidate. Key responsibilities: Successful candidates will be expected to fulfil the following responsibilities: Provide customer support at customer sites and MTE workshops both within UK and Worldwide. Raise concerns and issues when encountered to management with regard to … limited to) Risk Assessments and work procedures, and assist with meeting the company HSEQ objectives. Follow manufacturing and H&S procedures whilst inspecting both customer and company plant and machinery. Assist with emergency customer requirements in an extremely timely manner. Participate in the company callout rota which more »
Employment Type: Permanent
Salary: £40,000
Posted:

Customer Service Advisor / Technical Sales Administrator

Barnsley, South Yorkshire, Yorkshire, United Kingdom
AWD online
Customer Service Advisor/Technical Sales Administrator who has experience within the steel processing/fabrication industry, a background within technical sales/sales administration/order processing or similar and excellent communication and organisational skills is required for a well-established company based in Barnsley, South Yorkshire. SALARY … WORKING HOURS: 8.30am to 5.00pm Monday to Thursday and 8.30am to 3.45pm Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor/Technical Sales Administratorwho has experience within the steel processing/fabrication industry, a background within technical sales/sales administration/… order processing or similar and excellent communication and organisational skills. Working as the Customer Service Advisor/Technical Sales Administrator you will join an integral team in a high volume, fast paced environment, providing technical sales support and quoting services to customers. You will work closely with the Sales more »
Employment Type: Permanent
Posted:

Product Manager - Identity

Leeds, England, United Kingdom
LexisNexis Risk Solutions
Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The RiskNarrative team operates as a established innovative leader in our field. We are a passionate team who see development as a creative and challenging endeavour … About the Role: You will own product development plans and represent features within the cross-functional team. Proposing new feature ideas that address a customer pain point or need based on your deep understanding of the customer. You will prioritize and communicate production customer issues defects based on more »
Posted:

Lead Radio Engineer

North West London, London, United Kingdom
The Venari Limited
providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience more »
Employment Type: Permanent
Salary: £45,000
Posted:

Project Manager

Leeds, England, United Kingdom
Hybrid / WFH Options
EMIS
Here at EMIS we have an opportunity for a customer facing delivery focused Project Manager to join us on a permanent basis. We are a tech for good business, and everyone who works here genuinely makes an impact every day on the healthcare industry, what could be more rewarding … position, our Project Delivery team meet in our Leeds office on a quarterly basis. So, if you are someone with a passion for excellent customer experience and have exposure or experience with project management, then apply today! What you’ll do We are a busy team, managing all aspects … successful delivery of assigned projects from initiation through to go live and handover to support teams. It is your responsibility to deliver the agreed requirements, proactively planning and managing all aspects of the delivery to ensure our projects meet quality benchmarks. Like any Project Management role, stakeholder engagement is more »
Posted:

Product Manager

Rotherham, England, United Kingdom
Hybrid / WFH Options
Venatu Consulting Ltd
Healthcare Westfield Health Gym Subsidy Ability to buy additional holidays. Hybrid Working Investors in People Silver Accredited company and member of the Institute of Customer Service Internal Training packages About Us: Our South Yorkshire based client is currently looking for an experienced Product Process Manager to join their team … Development Develop and execute a strategic product roadmap for the Power Distribution product line, in markets that present as an opportunity. Market Analysis and Customer Insights: Conduct market research to understand customer requirements, competitive landscape, and industry trends. Gather customer feedback and collaborate with cross-functional … in marketing collateral creation Sales/Technical Support: Train the sales teams on your relevant product set to enhance product knowledge and drive successful customer engagement. Provide technical support to sales teams as and when required. Competitor Analysis: Monitor the Competitor's product performance and determine weaknesses that the more »
Posted:

Site Services Manager

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Houghton International Electrical Services Limited
and manufacturing. Duties and responsibilities: As a Site Services Manager you will manage and oversee the direction of the site work ensuring that the customer specifications and requirements are met whilst reviewing progress and monitoring/managing costs. You will also be expected to bring in new business. … a job and 10% of your time is allocated to meetings (internal and external), report writing and people management. This will include working on customer sites. Furthermore, you will work with the Heads of Department and HR to build up a dedicated site team. Additionally, you will: Effectively generate … updates are communicated. Maintain and build new professional relationships with Customers/prospects from providing the quotation through to completion of the job. Qualify customer requirements to provide accurate timely quotations including proposed timescale of completion, collection and delivery; agree reporting on work in progress. Continuous improvement in more »
Employment Type: Permanent
Salary: £50,000
Posted:

Principal Product Officer, Utilities expert, Smart Metering Solutions

North West, United Kingdom
Go Partnership
My client provides business critical software to a blue chip customer base in the Utilities sector, delivering scalable and reliable transactional, data handling and analytics solutions. As a company we are committed to meeting and exceeding our customers expectations such that we are the first choice for continuing to … quality solutions to market in a commercially ambitious way. You will manage the products throughout their lifecycle, accountable for gathering and prioritising product and customer requirements, defining the product vision, and working closely with your colleagues to deliver these requirements, creating innovative & winning products. You will work … with sales, marketing and support to ensure revenue and customer satisfaction goals are met. You will do this by leading the whole product pillar within R&D, including innovation and industry change team members. You will obtain deep product knowledge of their portfolio, have extensive industry knowledge and a more »
Employment Type: Permanent
Salary: £95,000
Posted:

MIS Funding & Data Manager

Blackburn, Lancashire, North West, United Kingdom
Hybrid / WFH Options
Training 2000
To drive a data compliant culture through developing, embedding, and driving policies, processes and procedures which relate to data processing and management. Some essential requirements: Comprehensive knowledge of Government contractual obligations and funding rules in relation to funded training in particular Apprenticeships and Traineeships. High level knowledge and use … to drive success. Highly effective and consistent communication and active listening skills. Strong organisational and presentation skills. A positive and proactive approach in anticipating customer requirements and delivery to high standards of customer satisfaction. Positive team player to ensure company wide solutions and improvements are effective. Desirable … requirements: Possession of professional qualification in accordance with position held, i.e. relevant degree. Management qualification. Ability to design and deliver staff training aligned to the remit of the department. Why work for Training 2000? We believe Training 2000 is a great place to work. We genuinely care about our more »
Employment Type: Permanent, Part Time, Work From Home
Salary: £35,000
Posted:

Onboarding and Customer Service - Asset Finance

Chester, England, United Kingdom
The Curve Group
Onboarding and Customer Service - Asset Finance Chester - onsite Our client, a growing banking organisation based in Chester is looking for an experienced Onboarding and Customer Service professional to join their team. You will be responsible for supporting the sales team in the delivery of the business plan by … personal identity checks, plus Fraud and PEP checks where appropriate. Undertake Business credit and verification checks. Alert to recognising potentially fraudulent activity or vulnerable customer requirements ensuring that you report and escalate as required following policy and regulatory procedures. Preparation of legal documentation which will include finance agreements … Handle and resolve broker queries in a timely manner and to a high standard. Ensure we provide the resolution with the utmost level of customer service. Effective communication skills, both written and verbal, and ability to tailor communication to a variety of audiences. Understand the background of the query more »
Posted:

Sr. Data Architect

Cheshire East, England, United Kingdom
Wipro
Glue, Lambda, S3, DynamoDB, NoSQL, Relational Database Service (RDS), Amazon EMR and Amazon Redshift Deliver on-site technical engagements with customers. This includes understanding customer requirements, and creating packaged Data & Analytics service offerings Proving the use of AWS services to support new distributed computing solutions that often span … Demonstrated industry efficiency in the fields of database, data warehousing or data sciences Implementing AWS services in a variety of distributed computing, enterprise environments Customer facing well within the customer’s environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation more »
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SHE Manager

Crewe, England, United Kingdom
Randstad Technologies Recruitment
and influencing key stakeholders to ensure that the strategic SHE objectives are being delivered. Ensuring the site meets all legal and Land UK SHE requirements, including all the requirements of the COMAH Regulations, such as the submission of the Safety Report, establishment of the Major Accident Prevention Policy … MAPP), and meeting any additional requirements of the Competent Authority. Investigating and reporting incidents in accordance with Land UK, regulatory, and customer requirements - this may include being the assigned lead investigator for significant incidents at other sites. Providing reports and data interpretation to Land UK and the more »
Posted:

SAP Manufacturing Analyst

North West, United Kingdom
Hybrid / WFH Options
Airbus
next change? As a Business Analyst, you will be working as part of a Multi-Functional Team to translate the business needs into digital requirements and proactively identify opportunities for business transformation or improvement enabled by technology. You will be part of a team which will build the Airbus … YOU WILL CONTRIBUTE TO THE TEAM Fully support the UK SAP Landscape to ensure rate ramp up, minimal downtime and maintain excellent levels of customer service, especially in the areas of Manufacturing Execution System (MES), Material Requirements Planning (MRP), quality and demand/work order management MES service … site(s) route map Support New Developments or Digital Projects which integrate with SAP & Digital and ensure services are delivered in accordance with agreed customer requirements Deal with L2/L3 incidents across a broad spectrum of processes, utilizing your strong problem-solving skills. Ensuring Mean-Time-To more »
Employment Type: Permanent, Part Time, Work From Home
Posted:
Customer Requirements
the North of England
10th Percentile
£30,000
25th Percentile
£36,250
Median
£50,000
75th Percentile
£60,000
90th Percentile
£77,500