1 to 25 of 602 Customer Requirements Jobs in England

the options for this particular role. Salary: £47,683 - £52,426 depending on experience What you'll be doing: Analyse new and emerging Customers requirements and provide a Safety and Avionic scoping together with a feasibility analysis for all the 7 main sub-systems teams Co-ordinate a review … of the provided requirements, either a Customer Statement of Requirements (SOR) or an EF System Requirements Document (SRD), to identify the initial Customer needs. The Customer requirements along with an assessment of the ConEmp scenarios are assessed to identify the ''Problem Space''. … for Weapon System Preliminary Hazard Analysis (WS PHA). The output is also captured in the ASFAR Co-ordinate initial technical assessments of the Customer Business Cases (BC) to identify and document the overall scope, impact of the change(s) and a potential solutions. The solutions will be analysed more »

Nationals only. The primary role of the Senior Technical Consultant is to work closely with Customers to understand and translate their business and technical requirements, propose solutions to business problems and lead the technical delivery of the chosen solution. If you have a strong and proven background in Service … for the following deliverables: • Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements • Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to “needs” versus … wants”. Working with the Client this requires thought leadership in transforming “solutionised” requirements to true business outcomes • Providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow, HP, etc.), process gaps (ITSM/ITIL) and cultural challenges (people) • Working with the more »

fantastic deals The person What you will need to bring to the role: * Great communication skills - both verbal and written * Established experience in a customer focused environment where you can demonstrate exceptional customer support skills * Ability to follow, understand multiple and complex processes * Problem solving, logistical thinking, with … targets Desirable Skills: * SAP/C4C/Ticket Management experience * Environmental Supports/Waste Management/Recycling experience Job description This is no ordinary customer service role, and our people are our biggest asset. Due to continued success and growth, we are looking to recruit proactive and enthusiastic team … members who focus on providing excellent, friendly, and professional service to our customers. Our customer support team members actively improve our culture of customer delivery and take responsibility for making our department a great place to work. The happiness of our team is a Key Performance Indicator. This more »

Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. … issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint … resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (i.e., pre more »

experienced Systems Engineer looking to make a significant impact in the aerospace and defence industry. What you'll be doing: Analysing new and emerging customer requirements and providing a Safety and Avionic scoping together with a feasibility analysis for all 7 main sub-systems teams Coordinating a review … of the provided requirements to identify the initial customer needs Examining customer requirements and assessing the scenarios to identify the "Problem Space," documenting the findings in the Avionic System Scope and Feasibility Analysis Report (ASFAR) Being responsible for the overall system level functional Avionic design and … systems and 100+ "black boxes" Leading avionics safety analysis, qualification, and certification of the integrated system Ensuring the delivery of the final product to customer(s) Your skills and experiences: Essential: A strong Systems Engineering background throughout the whole system development lifecycle, ideally from the Aerospace or Defence sectors more »

The role of the Senior Project Manager is toensure all assigned projects are properly planned, budgeted, organised, directed, monitored and controlled to safely meet customer requirements and agreed timescales and company financial objectives Be the prime customer point of contact manage relationships with all stakeholders Provide leadership … for the cross functional team (Sales, Technical, Quality, Production) with accountabilities for successful delivery of the customer project External supply chain management to ensure externally sourced parts and services are delivered on time and to cost and quality requirements Maintain a close working relationship with key customer stakeholders to identify project requirements and critical delivery dates and plans Represent the Company at external customer meetings and facilitate customer communications to resolve issues and develop shared plans and objectives Ensure a regular cycle of project review governance meetings to meet the requirements of more »

We are looking for x2 Customer Success Managers to join our Business Development Team based in Coventry. Reporting to the Head of Sales operations, the Sales Operations team is tasked with acquiring, managing, and growing our customer relationships whilst maximising margins. This key role will work proactively to … provide support services to customers with a focus on maximising sales operations effectiveness and customer experience. Duties and Responsibilities The role will foster and cultivate client relationships to help The MTC develop even greater levels of customer intimacy. Liaising, influencing and working alongside the Marketing team around specific … events, collateral required for Sales, Bids, or other customer related events. Support the collations and production of customer and business specific presentation/Case Studies to ensure this is to the required standard. Ensuring relevant business information/Sales reports are produced and shared when necessary. Working closely more »

for a Technical Account Manager to join an established managed IT services provider based in Halesowen. The successful candidate will be responsible for managing customer relationships, being the primary point of contact for all clients and ensuring customer satisfaction. Key Responsibilities: * Manage customer relationships, ensuring customer satisfaction and responding to customer enquiries including growth and development * Develop and maintain a clear understanding of customer needs and requirements, advising how their services and products can address their needs * Liaise with internal teams to ensure customer requirements are met * Prepare technical proposals … demonstrations and proof of concept presentations * Maintain and update CRM system with relevant client updates and records * Monitor and report on customer service performance * Identify opportunities for improvement Technical Skills Required: * Previous experience in a customer service/account management/sales executive role desirably essentially within the more »

for a Technical Account Manager to join an established managed IT services provider based in Halesowen. The successful candidate will be responsible for managing customer relationships, being the primary point of contact for all clients and ensuring customer satisfaction. Key Responsibilities: * Manage customer relationships, ensuring customer satisfaction and responding to customer enquiries including growth and development * Develop and maintain a clear understanding of customer needs and requirements, advising how their services and products can address their needs * Liaise with internal teams to ensure customer requirements are met * Prepare technical proposals … demonstrations and proof of concept presentations * Maintain and update CRM system with relevant client updates and records * Monitor and report on customer service performance * Identify opportunities for improvement Technical Skills Required: * Previous experience in a customer service/account management/sales executive role desirably essentially within the more »

then read on. Role and responsibilities:- Team Leadership Develop and code software Undertake functional testing Lead investigations in to product use scenario's Translate customer requirements to technical requirements Project planning and decide on resource allocation Produce design/specifications to meet customer requirements Experience more »

way of working. Role and responsibilities:- Team Leadership Develop and code software Undertake functional testing Lead investigations in to product use scenario's Translate customer requirements to technical requirements Project planning and decide on resource allocation Produce design/specifications to meet customer requirements Experience more »

Essential skills: Approx 6 months+ experience as Application Support Analyst, 1st Line Support Analyst, Software Support Analyst or similar Experience of working in a customer facing environment IT literate and familiar with current Microsoft™ applications Good communication skills and ability to engage at all customer levels Experience of … in a delivery capacity, ideally as part of a service desk/helpdesk capacity Previous or current experience of supporting release testing, UAT and customer Live environment testing Anyone with C# programming knowledge Application Support Analyst Responsibilities : Customer Support: Reacting to first line application queries Recording requirements within the customer ticketing and helpdesk system Replicating where necessary customer experiences within the internal environments Raising issues with the development team where necessary Tracking and ensuring that customer expectations and SLA’s are being met Escalating any items that fall outside expected SLA internally to more »

Line Support Analyst, Software Support Analyst OR Junior IT Support Analyst OR IT Graduate (ideally with some C# knowledge) Experience of working in a customer facing environment IT literate and familiar with current Microsoft™ applications Good communication skills and ability to engage at all customer levels Experience of … in a delivery capacity, ideally as part of a service desk/helpdesk capacity Previous or current experience of supporting release testing, UAT and customer Live environment testing Anyone with C# programming knowledge would be very beneficial Junior IT Support Analyst Responsibilities : Customer Support: Reacting to first line … application queries Recording requirements within the customer ticketing and helpdesk system Replicating where necessary customer experiences within the internal environments Raising issues with the development team where necessary Tracking and ensuring that customer expectations and SLA’s are being met Escalating any items that fall outside more »

the expert for formulating and leading presales technical/functional support activity to both Oracle Technology software/license sales and customers whilst ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Reps or junior Solution Engineer’s. Focuses on large or complex sales … aspects of the technical sales process. Advises internal and external clients on overall architect solutions. Supporting the sales team with account planning, identifying potential customer requirements and progression through to opportunity creation via strong discovery techniques. To work beyond single product discussions to architect solutions based upon customer requirements. Support sales with demonstrating to the customer how the technical solution will provide business value with positive outcomes. Ability to communicate functionality and lead discovery discussions with customers in technical roles. Ability to shift from functionality level and articulate high-level business value benefits when meeting executive more »

The E-7 On-Site Quality Assurance Engineer will have the following primary responsibilities: * Participates in Quality reviews of proposals, contracts, regulatory, program and customer requirements to develop quality assurance strategies, plans and tests for hardware and software products, processes and services ensuring early quality involvement in program … development. * Development of Quality cost estimates based on Statements of Work (SOW) assigned. * Develop and implement processes for determining, verifying and meeting Customer SOW requirements * Verification of product conformity to design * Verification of compliance to Customers' requirements * Participate in the maintenance of processes, procedures and metrics to … assure program, contract, customer and regulatory requirements are adhered to * Validation of work instructions, tooling requirements, certifications, process standards, policies and procedures * Identify and documents discrepancies, segregates and controls non-conforming items to prevent unintended use or delivery * Verification of compliance to Regulatory requirements * Identifying opportunities more »

a motivated individual to develop the position and achieve their own career goals . Main Duties: Communication with customers and suppliers Review and clarify customer requirements Gather quotations from suppliers and sub-contractors for parts and services Raise purchase orders Track progress of purchase orders at regular intervals … the requested item is obsolete or on long lead time Find solutions to drive sales Liaise with suppliers and manufacturers for parts information Process customer orders for parts and accessories Helping customers find and purchase the correct parts Provide customer with technical advice by liaising with our engineers … Meet and exceed sales targets and performance metrics Supporting in all areas of work where appropriate Ensure compliance with customer requirements Embrace and support company values Candidate Requirements: Excellent IT skills with confident use of Microsoft Office packages including Word, Excel and Outlook Excellent personal organisation and more »

and air. Our services range from a full vehicle inspection to overhaul of complete piece of equipment to single part re-engineering, offering the customer full peace of mind that our design will increase the length of time between service intervals and in the long term save them money … of projects. This will involve working as the day-to-day interface between Tidyco and our customers. Creating project plans to met the customers requirements, liaising with our production team and providing feedback both internally and externally. This will be a new role within the business so it allows … the successful candidate to set-up and mould appropriate structures to ensure success. Reporting Relationship Reporting to Rail Divisional Director Main functions '' Understanding customer requirements and turning that into detailed project plans '' Ability to work on multiple projects at once '' Ability to identify and understand project risks and more »

with a focus on advancing offerings in hybrid and private cloud solutions. You will collaborate closely with product management teams to ensure alignment between customer requirements, market trends, and product development strategies. Key Responsibilities: Solution Architecture Development: Lead the design and architecture of cloud solutions, ensuring they meet … sets, prioritizing development efforts, and assessing market demand. Identify opportunities to enhance existing products or develop new products based on emerging cloud technologies and customer needs. Solution Delivery: Engage directly with stakeholders to understand business objectives, technical requirements, and challenges related to cloud adoption. Collaborate with sales and … Google Cloud Platform, and VMware. Strong understanding of cloud-native operations, including containerization, microservices architecture, serverless computing, and DevOps practices. Demonstrated ability to translate customer requirements and market insights into actionable product strategies and roadmaps. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross more »

such as HNC or HND would be advantageous. Key Responsibilities: Utilize engineering expertise to identify and address customers' needs, understanding both technical and budgetary requirements to specify the optimal solution. Recognize new application opportunities through in-depth customer interactions and needs assessments. Daily Tasks: Deliver technical product presentations … and demonstrations tailored to customer requirements Visit customers and prospects to discuss technical applications Provide pre-sales technical assistance and product education Establish and maintain strong relationships with customers Identify and interpret customer requirements effectively Persuade clients that our product best fits their needs Write technical … reports and prepare quotes Record and maintain customer information and data in the CRM system Negotiate price, delivery, and terms Provide after-sales support Research new industries for potential clients Prepare quarterly sales reports and sales action plans Ensure sales targets are met Attend trade shows, conferences, and other more »

facing product development role. A broad technical role reporting to the Systems Engineering Team Leader as the Senior Systems Engineer Technical Lead in this customer facing role you will be the product owner for all technical content. A full lifecycle product development role but your focus will be at … the early stages of the V model around customer requirements elicitation and V+V activities. You will have no direct reports and will not need to be a SME but as the Technical Lead you will direct the work of up to 10 members of the Engineering Team (Software …/Hardware/Electronics etc).. Essential Requirements of the Systems Engineer Technical Lead Externally facing experience working with external customers or suppliers. Full lifecycle systems engineering/product development experience - taking ownership of product roadmap, escalation of everything on the roadmap etc Engineering background - Electronics, Software, Hardware, Systems more »

documentation and training material conforming to relevant Company standards and procedures Undertake functional testing and validation of developed code, documentation, and training materials Investigate customer product use scenarios, reproducing issues and resolving these. Taking ownership of some key project areas, whilst offering advice to wider team members on technical … be undertaken Assist with resource planning procedures needed for each project Act as one of the primary contracts for customers in order to understand customer requirements and translate into technical requirements. Produce designs and specifications to meet customer requirements Identify and participate in research activities to more »

the Role of Quality Manager You will be accountable for the implementation of our quality agenda at Milton Keynes, complying with legal, group and customer requirements and working closely with the site team to ensure that all aspects are performed in line with standards. Key Responsibilities as Quality … of Refresco UKs Quality Management agenda and standards. Be accountable for site implementation of Refresco UKs Quality Management agenda, complying with legal, group and customer requirements and then working closely with the site team to ensure that aspects are performed in-line with standards. Ensure due diligence can … be demonstrated to satisfy the requirements of external agencies. Responsible for timely and accurate reporting of internal Refresco KPIs to the management team. Be responsible for ensuring GMP and Hygiene standards are communicated to the operational teams and processes are in place to effectively monitor and manage them. Partake more »

new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centres around our people, we want the best minds to be part of our team and we remain committed to … and rectifying software problems. Are you the person we are looking for? You will be the face of the business as you travel to customer’s facilities to help diagnosis and rectify issues on site; You will be able to provide a good level of software design output through … a thorough understanding of internal/external customer and regulatory requirements; Provision of the design & development of PLC Code from a pre-written code (Rockwell & Siemens, Mitsubishi, Allen Bradley & Rockwell) Siemens (Essential) is key; ravel to customer sites to carry out site commissioning activities (SAT), post installation more »

Management Team. Duties: Factory Quality: Ensure the factory quality agenda is managed effectively so that products are manufactured legally and safely, in compliance with customer and internal company specifications and standards. Carry out shelf life testing and review results on management meetings. Laboratory: Ensure all testing is performed internally … and externally by approved contractors within the frequency required. Ensure all testing meets customer and internal requirements. Action in case of out of specification results. Ensure test consumables are available. Product Launches: Ensure new products are lunched accordingly with the standard, in a safe/quality/legal manner. … a safe & legal manner. Hygiene & GMP: Ensure that the company has up to date, consistent and appropriate cleaning and GMP procedures that meet the requirements of BRC/Customers. Ensure that staff is trained on the procedures. Ensure procedures are followed all times. Compliance Auditing: Ensure the auditing schedule more »

Programme Manager to join our team in Rugeley, you will be responsible for successfully managing a portfolio of projects, providing effective leadership to achieve customer requirements and business goals. Key Responsibilities: Manage a portfolio of projects, providing effective leadership to Project Managers to achieve customer requirements … and managing a team. Experience of the commercial elements of project management, including managing contracts and supporting bids & proposals. High commercial and business awareness, customer focus, and sales orientation. APM Chartered Project Professional or equivalent qualification is desirable. Experience of managing multi-disciplined projects with a focus on systems more »