Service Management Contracts in Wiltshire

Service Management
South West > Wiltshire

The following table provides summary statistics for contract job vacancies advertised in Wiltshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 23 26 19
Rank change year-on-year +3 -7 +4
Contract jobs citing Service Management 83 73 76
As % of all contract jobs advertised in Wiltshire 8.54% 6.79% 8.72%
As % of the Processes & Methodologies category 10.25% 7.43% 9.52%
Number of daily rates quoted 78 67 59
10th Percentile £406 £444 £413
25th Percentile £463 £516 £486
Median daily rate (50th Percentile) £495 £550 £550
Median % change year-on-year -10.00% - +10.00%
75th Percentile £545 £681 £625
90th Percentile £675 £725 £675
South West median daily rate £500 £550 £550
% change year-on-year -9.09% - +15.79%
Number of hourly rates quoted 0 0 2
10th Percentile - - £52.30
25th Percentile - - £52.75
Median hourly rate - - £54.50
75th Percentile - - £55.75
90th Percentile - - £55.90
South West median hourly rate - £56.75 £16.50
% change year-on-year - +243.94% -67.00%

All Process and Methodology Skills
Wiltshire

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 810 983 798
As % of all contract IT jobs advertised in Wiltshire 83.33% 91.44% 91.51%
Number of daily rates quoted 596 817 593
10th Percentile £320 £400 £363
25th Percentile £463 £475 £450
Median daily rate (50th Percentile) £545 £575 £530
Median % change year-on-year -5.22% +8.49% +6.00%
75th Percentile £675 £675 £638
90th Percentile £706 £725 £688
South West median daily rate £525 £549 £500
% change year-on-year -4.37% +9.80% +5.82%
Number of hourly rates quoted 19 9 22
10th Percentile £12.00 £60.00 £16.81
25th Percentile £12.79 £61.50 £26.75
Median hourly rate £14.54 £75.00 £54.00
Median % change year-on-year -80.61% +38.89% +8.00%
75th Percentile £23.75 £77.50 £67.54
90th Percentile £39.00 £92.50 £69.95
South West median hourly rate £55.00 £59.90 £48.38
% change year-on-year -8.18% +23.82% +7.50%

Service Management
Job Vacancy Trend in Wiltshire

Job postings citing Service Management as a proportion of all IT jobs advertised in Wiltshire.

Job vacancy trend for Service Management in Wiltshire

Service Management
Contractor Daily Rate Trend in Wiltshire

3-month moving average daily rate quoted in jobs citing Service Management in Wiltshire.

Daily rate trend for Service Management in Wiltshire

Service Management
Daily Rate Histogram in Wiltshire

Daily rate distribution for jobs citing Service Management in Wiltshire over the 6 months to 2 June 2024.

Daily rate histogram for Service Management in Wiltshire

Service Management
Contractor Hourly Rate Trend in Wiltshire

3-month moving average hourly rates quoted in jobs citing Service Management in Wiltshire.

Hourly rate trend for Service Management in Wiltshire

Service Management
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Wiltshire region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Corsham -4 61 £498 -9.55% 2
Salisbury +16 4 £200 -36.00% 6
Swindon +10 2 - - 3
Chippenham - 1 £488 - 2
Service Management
South West

Service Management
Co-occurring Skills and Capabilities in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (40.96%) Confluence
2 32 (38.55%) SharePoint
3 29 (34.94%) SharePoint Server
4 5 (6.02%) Microsoft Exchange
Applications
1 11 (13.25%) Microsoft Office
2 2 (2.41%) Microsoft Excel
2 2 (2.41%) Microsoft PowerPoint
Business Applications
1 11 (13.25%) Remedy ITSM
Cloud Services
1 33 (39.76%) Azure
2 30 (36.14%) Azure Stack
3 10 (12.05%) Power Platform
4 3 (3.61%) Microsoft 365
5 1 (1.20%) AWS
5 1 (1.20%) Entra ID
5 1 (1.20%) OneDrive
5 1 (1.20%) PowerApps
Communications & Networking
1 31 (37.35%) Firewall
2 29 (34.94%) BGP
3 5 (6.02%) VSAN
4 4 (4.82%) Skype
5 2 (2.41%) DHCP
5 2 (2.41%) DNS
5 2 (2.41%) LAN
5 2 (2.41%) SMTP
5 2 (2.41%) TCP/IP
5 2 (2.41%) WAN
6 1 (1.20%) Network Security
Database & Business Intelligence
1 9 (10.84%) Power BI
Development Applications
1 35 (42.17%) JIRA
General
1 55 (66.27%) Social Skills
2 18 (21.69%) Public Sector
3 15 (18.07%) Organisational Skills
4 10 (12.05%) Analytical Skills
5 2 (2.41%) Electronics
5 2 (2.41%) Finance
5 2 (2.41%) Manufacturing
5 2 (2.41%) Marketing
5 2 (2.41%) Military
5 2 (2.41%) Telecoms
Job Titles
1 16 (19.28%) Analyst
2 14 (16.87%) Microsoft Engineer
3 9 (10.84%) Service Analyst
4 7 (8.43%) Infrastructure Engineer
4 7 (8.43%) Service Manager
5 6 (7.23%) Author
6 5 (6.02%) Service Management Analyst
6 5 (6.02%) Technical Author
6 5 (6.02%) Virtualisation Engineer
7 4 (4.82%) Applications Manager
7 4 (4.82%) Service Desk Analyst
7 4 (4.82%) Wintel Engineer
8 3 (3.61%) Architect
9 2 (2.41%) Business Analyst
9 2 (2.41%) Capacity Manager
9 2 (2.41%) Problem Manager
9 2 (2.41%) Programme Manager
9 2 (2.41%) Service Desk Engineer
9 2 (2.41%) Technical Analyst
9 2 (2.41%) Technical Business Analyst
Libraries, Frameworks & Software Standards
1 5 (6.02%) Flash
Miscellaneous
1 31 (37.35%) Private Cloud
2 13 (15.66%) PKI
3 7 (8.43%) Management Information System
4 5 (6.02%) Clustering
5 3 (3.61%) CMDB
5 3 (3.61%) Data Centre
6 2 (2.41%) Product Ownership
6 2 (2.41%) Virtual Team
7 1 (1.20%) Onboarding
7 1 (1.20%) Security Operations Centre
7 1 (1.20%) Self-Motivation
Operating Systems
1 37 (44.58%) Windows
2 8 (9.64%) Windows 10
3 4 (4.82%) Windows Server
4 2 (2.41%) CentOS
4 2 (2.41%) Linux
4 2 (2.41%) Windows Server 2012
Processes & Methodologies
1 56 (67.47%) ITIL
2 47 (56.63%) ITSM
3 33 (39.76%) Capacity Management
4 31 (37.35%) Network Management
5 30 (36.14%) Security Monitoring
6 19 (22.89%) Agile
7 17 (20.48%) Continuous Improvement
8 11 (13.25%) Backlog Management
8 11 (13.25%) Knowledge Transfer
9 10 (12.05%) Change Control
9 10 (12.05%) NsoIT
10 8 (9.64%) Business Intelligence
11 7 (8.43%) Critical Thinking
11 7 (8.43%) Infrastructure Engineering
11 7 (8.43%) Project Management
11 7 (8.43%) System Testing
11 7 (8.43%) Validation
12 6 (7.23%) Change Management
13 5 (6.02%) Business Continuity
13 5 (6.02%) Configuration Management
Programming Languages
1 5 (6.02%) PowerShell
2 4 (4.82%) SQL
Qualifications
1 70 (84.34%) Security Cleared
2 37 (44.58%) DV Cleared
2 37 (44.58%) SC Cleared
3 13 (15.66%) Degree
4 11 (13.25%) Microsoft Certification
5 5 (6.02%) CCNA
5 5 (6.02%) Cisco Certification
5 5 (6.02%) Master's Degree
5 5 (6.02%) VMware Certified Professional (VCP)
6 4 (4.82%) BPSS Clearance
6 4 (4.82%) Chartered Engineer
7 2 (2.41%) MCSE
8 1 (1.20%) CISA
8 1 (1.20%) CISM
8 1 (1.20%) CISSP
Quality Assurance & Compliance
1 29 (34.94%) Government Security Classifications
2 9 (10.84%) JSP 440
3 3 (3.61%) SLA
4 1 (1.20%) Accessibility
4 1 (1.20%) Cyber Essentials
4 1 (1.20%) ISO/IEC 27001
System Software
1 7 (8.43%) VMware Infrastructure
2 5 (6.02%) Active Directory
2 5 (6.02%) VMware ESXi
2 5 (6.02%) VMware NSX
3 2 (2.41%) Microsoft Virtual Server
3 2 (2.41%) Virtual Desktop
3 2 (2.41%) Virtual Servers
Systems Management
1 22 (26.51%) SCOM
2 11 (13.25%) OPNET
3 5 (6.02%) vCenter Server
4 2 (2.41%) Active Directory Federation Services
4 2 (2.41%) SCCM
4 2 (2.41%) WSUS
Vendors
1 49 (59.04%) Microsoft
2 34 (40.96%) Atlassian
3 11 (13.25%) Remedy
4 7 (8.43%) VMware
5 5 (6.02%) Cisco
6 2 (2.41%) Darktrace
6 2 (2.41%) Red Hat
6 2 (2.41%) SAP
6 2 (2.41%) SolarWinds