Customer Service
West Midlands > Walsall
The table below provides summary statistics for contract job vacancies advertised in Walsall requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.
| 6 months to 12 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | - | - | 4 |
| Rank change year-on-year | - | - | -2 |
| Contract jobs citing Customer Service | 0 | 0 | 1 |
| As % of all contract jobs advertised in Walsall | - | - | 11.11% |
| As % of the Processes & Methodologies category | - | - | 12.50% |
| Number of daily rates quoted | 0 | 0 | 1 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | - | £234 |
| Median daily rate (50th Percentile) | - | - | £243 |
| Median % change year-on-year | - | - | +102.08% |
| 75th Percentile | - | - | £251 |
| 90th Percentile | - | - | - |
| West Midlands median daily rate | £313 | £400 | £246 |
| % change year-on-year | -21.88% | +62.44% | +64.17% |
All Process and Methodology Skills
Walsall
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Walsall.
| Contract vacancies with a requirement for process or methodology skills | 4 | 11 | 8 |
| As % of all contract IT jobs advertised in Walsall | 50.00% | 55.00% | 88.89% |
| Number of daily rates quoted | 3 | 9 | 7 |
| 10th Percentile | £243 | £345 | £218 |
| 25th Percentile | £269 | £413 | £272 |
| Median daily rate (50th Percentile) | £325 | £425 | £310 |
| Median % change year-on-year | -23.53% | +37.10% | +37.78% |
| 75th Percentile | £356 | £460 | £456 |
| 90th Percentile | £368 | £463 | £530 |
| West Midlands median daily rate | £500 | £520 | £495 |
| % change year-on-year | -3.85% | +5.00% | +16.53% |
Customer Service
Job Vacancy Trend in Walsall
Job postings citing Customer Service as a proportion of all IT jobs advertised in Walsall.
Customer Service
Contractor Daily Rate Trend in Walsall
3-month moving average daily rate quoted in jobs citing Customer Service in Walsall.
Customer Service
Contractor Hourly Rate Trend in Walsall
3-month moving average hourly rates quoted in jobs citing Customer Service in Walsall.