Customer-Centric
UK > Scotland
The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 2 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 119 | 165 | 173 |
| Rank change year-on-year | +46 | +8 | -14 |
| Contract jobs citing Customer-Centricity | 8 | 3 | 3 |
| As % of all contract jobs advertised in Scotland | 0.37% | 0.11% | 0.088% |
| As % of the Processes & Methodologies category | 0.43% | 0.12% | 0.094% |
| Number of daily rates quoted | 4 | 1 | 1 |
| 10th Percentile | £413 | - | - |
| 25th Percentile | £414 | £563 | £513 |
| Median daily rate (50th Percentile) | £455 | £575 | £525 |
| Median % change year-on-year | -20.87% | +9.52% | +133.33% |
| 75th Percentile | £506 | £588 | £538 |
| 90th Percentile | £525 | - | - |
| UK median daily rate | £450 | £525 | £563 |
| % change year-on-year | -14.29% | -6.67% | +2.27% |
| Number of hourly rates quoted | 1 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £12.38 | - | - |
| Median hourly rate | £12.75 | - | - |
| 75th Percentile | £13.13 | - | - |
| 90th Percentile | - | - | - |
| UK median hourly rate | £10.30 | £26.67 | £26.25 |
| % change year-on-year | -61.38% | +1.60% | +15.38% |
All Process and Methodology Skills
Scotland
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 1,869 | 2,492 | 3,189 |
| As % of all contract IT jobs advertised in Scotland | 87.17% | 92.43% | 93.44% |
| Number of daily rates quoted | 1,156 | 1,739 | 2,252 |
| 10th Percentile | £219 | £250 | £250 |
| 25th Percentile | £363 | £400 | £400 |
| Median daily rate (50th Percentile) | £463 | £475 | £475 |
| Median % change year-on-year | -2.63% | - | +11.76% |
| 75th Percentile | £566 | £550 | £550 |
| 90th Percentile | £638 | £638 | £625 |
| UK median daily rate | £525 | £550 | £538 |
| % change year-on-year | -4.55% | +2.33% | +7.50% |
| Number of hourly rates quoted | 94 | 54 | 51 |
| 10th Percentile | £12.30 | £10.63 | £15.04 |
| 25th Percentile | £15.24 | £11.25 | £17.61 |
| Median hourly rate | £19.50 | £14.50 | £37.43 |
| Median % change year-on-year | +34.48% | -61.26% | -6.43% |
| 75th Percentile | £40.94 | £35.00 | £48.75 |
| 90th Percentile | £60.75 | £66.09 | £56.00 |
| UK median hourly rate | £36.50 | £36.00 | £25.68 |
| % change year-on-year | +1.39% | +40.19% | +9.70% |
Customer-Centricity
Job Vacancy Trend in Scotland
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Scotland.
Customer-Centricity
Contractor Daily Rate Trend in Scotland
3-month moving average daily rate quoted in jobs citing Customer-Centricity in Scotland.
Customer-Centricity
Contract Job Locations in Scotland
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Scotland region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Edinburgh | +34 | 6 | £480 | -16.52% | 4 |
| Glasgow | - | 1 | - | - | 5 |
| Customer-Centricity UK |
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Customer-Centricity
Co-occurring Skills and Capabilities in Scotland by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: