Customer Service
Scotland > North Lanarkshire
The table below provides summary statistics for contract job vacancies advertised in North Lanarkshire requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.
| 6 months to 12 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | - | - | 4 |
| Rank change year-on-year | - | - | 0 |
| Contract jobs citing Customer Service | 0 | 0 | 2 |
| As % of all contract jobs advertised in North Lanarkshire | - | - | 28.57% |
| As % of the Processes & Methodologies category | - | - | 33.33% |
| Number of daily rates quoted | 0 | 0 | 0 |
| Median daily rate (50th Percentile) | - | - | - |
| Scotland median daily rate | £340 | £250 | £213 |
| % change year-on-year | +36.00% | +17.65% | -33.80% |
| Number of hourly rates quoted | 0 | 0 | 2 |
| 10th Percentile | - | - | £15.51 |
| 25th Percentile | - | - | £15.53 |
| Median hourly rate | - | - | £16.13 |
| 75th Percentile | - | - | £16.78 |
| 90th Percentile | - | - | £16.84 |
| Scotland median hourly rate | £15.00 | £11.57 | £16.00 |
| % change year-on-year | +29.70% | -27.72% | +35.82% |
All Process and Methodology Skills
North Lanarkshire
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in North Lanarkshire.
| Contract vacancies with a requirement for process or methodology skills | 1 | 4 | 6 |
| As % of all contract IT jobs advertised in North Lanarkshire | 100.00% | 100.00% | 85.71% |
| Number of daily rates quoted | 0 | 3 | 4 |
| 10th Percentile | - | £118 | £264 |
| 25th Percentile | - | £156 | £319 |
| Median daily rate (50th Percentile) | - | £220 | £363 |
| Median % change year-on-year | - | -39.31% | +81.25% |
| 75th Percentile | - | £230 | £391 |
| 90th Percentile | - | £236 | £396 |
| Scotland median daily rate | £464 | £475 | £475 |
| % change year-on-year | -2.26% | - | +11.76% |
| Number of hourly rates quoted | 1 | 1 | 2 |
| 10th Percentile | - | - | £15.51 |
| 25th Percentile | - | £20.79 | £15.53 |
| Median hourly rate | £13.85 | £23.86 | £16.13 |
| Median % change year-on-year | -41.95% | +47.97% | +40.34% |
| 75th Percentile | - | £26.93 | £16.78 |
| 90th Percentile | - | - | £16.84 |
| Scotland median hourly rate | £19.50 | £15.99 | £37.43 |
| % change year-on-year | +21.95% | -57.28% | -6.43% |
Customer Service
Job Vacancy Trend in North Lanarkshire
Job postings citing Customer Service as a proportion of all IT jobs advertised in North Lanarkshire.
Customer Service
Contractor Daily Rate Trend in North Lanarkshire
3-month moving average daily rate quoted in jobs citing Customer Service in North Lanarkshire.
Customer Service
Contractor Hourly Rate Trend in North Lanarkshire
3-month moving average hourly rates quoted in jobs citing Customer Service in North Lanarkshire.