Service Management Contracts in Central London

Service Management
London > Central London

The following table provides summary statistics for contract job vacancies advertised in Central London with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 103 108 82
Rank change year-on-year +5 -26 +50
Contract jobs citing Service Management 34 67 125
As % of all contract jobs advertised in Central London 1.42% 1.81% 2.79%
As % of the Processes & Methodologies category 1.56% 1.98% 3.03%
Number of daily rates quoted 22 54 92
10th Percentile £313 £215 £363
25th Percentile £413 £405 £463
Median daily rate (50th Percentile) £488 £513 £550
Median % change year-on-year -4.88% -6.82% +14.29%
75th Percentile £638 £669 £638
90th Percentile £659 £705 £675
London median daily rate £500 £525 £550
% change year-on-year -4.76% -4.55% +10.00%
Number of hourly rates quoted 0 0 4
10th Percentile - - £17.85
25th Percentile - - £19.88
Median hourly rate - - £21.00
75th Percentile - - -
90th Percentile - - -
London median hourly rate £37.50 £35.13 £21.00
% change year-on-year +6.76% +67.26% -23.64%

All Process and Methodology Skills
Central London

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Central London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 2,175 3,386 4,120
As % of all contract IT jobs advertised in Central London 90.81% 91.29% 92.11%
Number of daily rates quoted 1,537 2,291 3,136
10th Percentile £350 £325 £363
25th Percentile £450 £463 £469
Median daily rate (50th Percentile) £550 £600 £565
Median % change year-on-year -8.33% +6.19% +7.62%
75th Percentile £675 £725 £688
90th Percentile £799 £813 £775
London median daily rate £550 £590 £575
% change year-on-year -6.78% +2.61% +9.52%
Number of hourly rates quoted 22 27 45
10th Percentile £20.22 £14.85 £18.50
25th Percentile £23.03 £17.56 £25.25
Median hourly rate £27.81 £35.00 £41.50
Median % change year-on-year -20.54% -15.66% +107.50%
75th Percentile £32.09 £53.38 £55.25
90th Percentile £41.65 £88.30 £62.50
London median hourly rate £28.00 £39.21 £35.50
% change year-on-year -28.59% +10.45% +8.07%

Service Management
Job Vacancy Trend in Central London

Job postings citing Service Management as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Service Management in Central London

Service Management
Contractor Daily Rate Trend in Central London

3-month moving average daily rate quoted in jobs citing Service Management in Central London.

Daily rate trend for Service Management in Central London

Service Management
Daily Rate Histogram in Central London

Daily rate distribution for jobs citing Service Management in Central London over the 6 months to 1 June 2024.

Daily rate histogram for Service Management in Central London

Service Management
Contractor Hourly Rate Trend in Central London

3-month moving average hourly rates quoted in jobs citing Service Management in Central London.

Hourly rate trend for Service Management in Central London

Service Management
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Central London region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London +19 34 £488 -4.88% 8
Service Management
London

Service Management
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.88%) Confluence
1 2 (5.88%) Microsoft Exchange
1 2 (5.88%) SharePoint
Applications
1 1 (2.94%) Microsoft PowerPoint
1 1 (2.94%) Microsoft Project
Business Applications
1 2 (5.88%) SAP S/4HANA
Cloud Services
1 6 (17.65%) Azure
2 2 (5.88%) Azure DevOps
2 2 (5.88%) Microsoft 365
2 2 (5.88%) SuccessFactors
3 1 (2.94%) AWS
3 1 (2.94%) IaaS
3 1 (2.94%) PaaS
3 1 (2.94%) Power Platform
3 1 (2.94%) SaaS
Database & Business Intelligence
1 1 (2.94%) Power BI
1 1 (2.94%) Tableau
Development Applications
1 3 (8.82%) JIRA
2 1 (2.94%) Git
General
1 10 (29.41%) Social Skills
2 9 (26.47%) Finance
3 3 (8.82%) Banking
4 2 (5.88%) Analytical Skills
4 2 (5.88%) Presentation Skills
5 1 (2.94%) Influencing Skills
5 1 (2.94%) Public Sector
Job Titles
1 9 (26.47%) Service Manager
2 7 (20.59%) Architect
3 6 (17.65%) Analyst
4 4 (11.76%) Enterprise Architect
4 4 (11.76%) Service Transition Manager
4 4 (11.76%) Support Analyst
4 4 (11.76%) Transition Manager
5 3 (8.82%) Delivery Manager
5 3 (8.82%) ITIL Manager
5 3 (8.82%) ITIL Service Manager
5 3 (8.82%) Lead
5 3 (8.82%) Service Design Manager
6 2 (5.88%) Administrator
6 2 (5.88%) Data Administrator
6 2 (5.88%) Data Analyst
6 2 (5.88%) Insurance Systems Analyst
6 2 (5.88%) ITIL Service Delivery Manager
6 2 (5.88%) Service Management Manager
6 2 (5.88%) Service Transition Leader
6 2 (5.88%) ServiceNow Manager
Libraries, Frameworks & Software Standards
1 1 (2.94%) Middleware
Miscellaneous
1 3 (8.82%) CMDB
2 2 (5.88%) Management Information System
3 1 (2.94%) Analytical Mindset
3 1 (2.94%) Enterprise Software
3 1 (2.94%) IoT
3 1 (2.94%) Operational Technology
3 1 (2.94%) Product Ownership
Operating Systems
1 1 (2.94%) Windows
Processes & Methodologies
1 20 (58.82%) ITIL
2 11 (32.35%) ITSM
3 8 (23.53%) Agile
4 5 (14.71%) Change Management
4 5 (14.71%) Service Delivery
4 5 (14.71%) Service Design
5 4 (11.76%) Computer Science
5 4 (11.76%) Continuous Improvement
5 4 (11.76%) Project Management
5 4 (11.76%) Stakeholder Management
5 4 (11.76%) Waterfall
6 3 (8.82%) Acceptance Criteria
6 3 (8.82%) Business Strategy
6 3 (8.82%) DevOps
6 3 (8.82%) Impact Assessments
6 3 (8.82%) Incident Management
6 3 (8.82%) Problem Management
7 2 (5.88%) Customer Service
7 2 (5.88%) Knowledge Transfer
7 2 (5.88%) SIAM
Programming Languages
1 1 (2.94%) C++
1 1 (2.94%) Java
1 1 (2.94%) Python
1 1 (2.94%) SQL
Qualifications
1 7 (20.59%) Degree
2 5 (14.71%) ITIL Certification
2 5 (14.71%) SC Cleared
2 5 (14.71%) Security Cleared
3 2 (5.88%) Computer Science Degree
4 1 (2.94%) MCP
4 1 (2.94%) Microsoft Certification
Quality Assurance & Compliance
1 2 (5.88%) SLA
2 1 (2.94%) Cyber Essentials
2 1 (2.94%) ISO/IEC 20000
2 1 (2.94%) ISO/IEC 27001
System Software
1 1 (2.94%) Active Directory
Vendors
1 6 (17.65%) ServiceNow
2 4 (11.76%) Microsoft
3 2 (5.88%) Bloomberg
3 2 (5.88%) Refinitiv
3 2 (5.88%) SAP
4 1 (2.94%) Alteryx
4 1 (2.94%) Citrix
4 1 (2.94%) Salesforce