IT Support Jobs in the East of England

IT Support
England > East of England

The median IT Support salary in the East of England is £27,500 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 27 60 165
Rank change year-on-year +33 +105 -18
Permanent jobs requiring an IT Support 396 200 140
As % of all permanent jobs advertised in the East of England 5.78% 4.29% 1.95%
As % of the Job Titles category 6.14% 5.17% 2.10%
Number of salaries quoted 360 143 123
10th Percentile £22,500 £22,600 £19,150
25th Percentile £24,500 £26,250 £22,500
Median annual salary (50th Percentile) £27,500 £29,000 £27,000
Median % change year-on-year -5.17% +7.41% -9.60%
75th Percentile £33,750 £35,000 £34,625
90th Percentile £38,075 £38,750 £41,850
England median annual salary £28,500 £31,500 £29,000
% change year-on-year -9.52% +8.62% -

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 6,448 3,865 6,682
% of permanent jobs with a recognized job title 94.05% 82.82% 93.03%
Number of salaries quoted 4,880 2,077 2,943
10th Percentile £26,000 £26,250 £27,500
25th Percentile £31,750 £36,250 £35,000
Median annual salary (50th Percentile) £47,500 £55,000 £50,000
Median % change year-on-year -13.64% +10.00% -
75th Percentile £62,500 £67,500 £65,000
90th Percentile £75,075 £80,000 £77,500
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

IT Support
Job Vacancy Trend in the East of England

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support in the East of England

IT Support
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing IT Support in the East of England.

Salary trend for IT Support in the East of England

IT Support
Salary Histogram in the East of England

Salary distribution for jobs citing IT Support in the East of England over the 6 months to 12 June 2024.

Salary histogram for IT Support in the East of England

IT Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East of England region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +24 135 £27,500 -12.87% 13
Essex +19 76 £27,250 -0.91% 12
Norfolk +11 62 £28,500 +8.57% 6
Cambridgeshire +20 60 £30,000 +7.14% 8
Suffolk +19 42 £27,500 +7.84% 7
Bedfordshire +36 21 £30,000 -7.69% 3
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 12 June 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support in the job title.

1 207 (52.27%) Microsoft
2 200 (50.51%) Windows
3 195 (49.24%) Microsoft 365
4 146 (36.87%) Active Directory
5 125 (31.57%) Social Skills
6 102 (25.76%) Windows Server
7 97 (24.49%) Customer Service
8 93 (23.48%) Microsoft Exchange
9 90 (22.73%) Azure
10 88 (22.22%) Problem-Solving
11 65 (16.41%) Windows 10
12 61 (15.40%) Microsoft Office
12 61 (15.40%) VMware
13 54 (13.64%) Firewall
14 50 (12.63%) ITIL
15 49 (12.37%) Hyper-V
16 45 (11.36%) VMware Infrastructure
17 43 (10.86%) SharePoint
18 34 (8.59%) Linux
19 33 (8.33%) Entra ID
20 31 (7.83%) Degree
20 31 (7.83%) Self-Motivation
21 29 (7.32%) DNS
21 29 (7.32%) Virtual Desktop
22 27 (6.82%) Windows Server 2016
23 26 (6.57%) Apple
24 25 (6.31%) Google
24 25 (6.31%) Microsoft Intune
25 24 (6.06%) Manufacturing
26 22 (5.56%) Mac OS

IT Support Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 93 (23.48%) Microsoft Exchange
2 43 (10.86%) SharePoint
3 21 (5.30%) Exchange Server 2013
4 13 (3.28%) Exchange Server 2007
4 13 (3.28%) Exchange Server 2010
5 4 (1.01%) IIS
5 4 (1.01%) Skype for Business
6 2 (0.51%) Exchange Server 2003
6 2 (0.51%) WordPress
Applications
1 61 (15.40%) Microsoft Office
2 5 (1.26%) Spreadsheet
3 4 (1.01%) Microsoft Project
4 3 (0.76%) Final Cut Pro
4 3 (0.76%) Pro Tools
5 2 (0.51%) Microsoft Excel
Business Applications
1 1 (0.25%) SAP Business One
Cloud Services
1 195 (49.24%) Microsoft 365
2 90 (22.73%) Azure
3 33 (8.33%) Entra ID
4 14 (3.54%) Google Workspace
5 9 (2.27%) AWS
6 7 (1.77%) OneDrive
7 5 (1.26%) Serverless
8 3 (0.76%) Mimecast
8 3 (0.76%) WhatsApp
9 1 (0.25%) Cloud Computing
9 1 (0.25%) IaaS
9 1 (0.25%) PaaS
9 1 (0.25%) SaaS
Communications & Networking
1 54 (13.64%) Firewall
2 29 (7.32%) DNS
3 18 (4.55%) Internet
3 18 (4.55%) Remote Desktop
4 17 (4.29%) LAN
5 16 (4.04%) DHCP
5 16 (4.04%) WAN
5 16 (4.04%) Wi-Fi
6 14 (3.54%) Wireless
7 12 (3.03%) VPN
8 10 (2.53%) VoIP
9 9 (2.27%) VLAN
10 8 (2.02%) TCP/IP
11 7 (1.77%) Network Security
12 4 (1.01%) SAN
12 4 (1.01%) Skype
13 3 (0.76%) Bluetooth
13 3 (0.76%) WLAN
14 2 (0.51%) MPLS
14 2 (0.51%) PBX
Database & Business Intelligence
1 18 (4.55%) SQL Server
2 12 (3.03%) Amazon RDS
3 8 (2.02%) MariaDB
3 8 (2.02%) MySQL
4 3 (0.76%) SQL Server Reporting Services
Development Applications
1 7 (1.77%) JIRA
General
1 125 (31.57%) Social Skills
2 24 (6.06%) Manufacturing
3 19 (4.80%) Analytical Skills
4 16 (4.04%) Finance
5 10 (2.53%) Inclusion and Diversity
6 8 (2.02%) Marketing
7 6 (1.52%) Organisational Skills
8 4 (1.01%) Agriculture
8 4 (1.01%) Documentation Skills
8 4 (1.01%) Retail
9 3 (0.76%) Public Sector
9 3 (0.76%) Telecoms
10 2 (0.51%) Automotive
10 2 (0.51%) Electronics
11 1 (0.25%) Influencing Skills
Libraries, Frameworks & Software Standards
1 5 (1.26%) CSS
1 5 (1.26%) HTML
2 4 (1.01%) Cocoa
Miscellaneous
1 31 (7.83%) Self-Motivation
2 20 (5.05%) Driving Licence
3 15 (3.79%) iPad
4 10 (2.53%) Social Media
5 8 (2.02%) Educational Technology
5 8 (2.02%) LIMS
5 8 (2.02%) NHS
6 7 (1.77%) Smartphone
7 6 (1.52%) Management Information System
8 5 (1.26%) Public Cloud
9 4 (1.01%) Analytical Mindset
9 4 (1.01%) Life Science
10 3 (0.76%) Acoustics
10 3 (0.76%) Video\Live Streaming
11 2 (0.51%) CCTV
11 2 (0.51%) Digital Media
11 2 (0.51%) Handset
11 2 (0.51%) Onboarding
12 1 (0.25%) Product Ownership
12 1 (0.25%) Sports Betting
Operating Systems
1 200 (50.51%) Windows
2 102 (25.76%) Windows Server
3 65 (16.41%) Windows 10
4 34 (8.59%) Linux
5 27 (6.82%) Windows Server 2016
6 22 (5.56%) Mac OS
7 21 (5.30%) Apple iOS
8 19 (4.80%) Windows 7
9 18 (4.55%) Windows Server 2019
10 17 (4.29%) Windows Server 2012
11 16 (4.04%) Windows 8
12 15 (3.79%) Android
13 13 (3.28%) Windows Server 2008
14 5 (1.26%) Mac OS X
15 3 (0.76%) Windows Server 2003
Processes & Methodologies
1 97 (24.49%) Customer Service
2 88 (22.22%) Problem-Solving
3 50 (12.63%) ITIL
4 20 (5.05%) Coaching
4 20 (5.05%) Incident Management
5 15 (3.79%) Line Management
5 15 (3.79%) Project Delivery
6 14 (3.54%) Service Management
7 13 (3.28%) Collaborative Culture
7 13 (3.28%) Cybersecurity
8 12 (3.03%) Collaborative Working
8 12 (3.03%) Preventative Maintenance
8 12 (3.03%) Time Management
9 11 (2.78%) Mentoring
9 11 (2.78%) Migration
9 11 (2.78%) Server Management
10 10 (2.53%) ERP
11 9 (2.27%) Information Governance
12 8 (2.02%) Computer Science
12 8 (2.02%) Project Planning
Programming Languages
1 16 (4.04%) PowerShell
2 5 (1.26%) VB
3 4 (1.01%) SQL
Qualifications
1 31 (7.83%) Degree
2 17 (4.29%) Microsoft Certification
3 15 (3.79%) A+ Certification
4 9 (2.27%) ITIL Certification
4 9 (2.27%) MCP
4 9 (2.27%) Network+ Certification
5 8 (2.02%) CompTIA Security+
5 8 (2.02%) DBS Check
6 5 (1.26%) Computer Science Degree
6 5 (1.26%) MCSA
7 4 (1.01%) CCNA
7 4 (1.01%) Cisco Certification
8 3 (0.76%) MCSE
9 2 (0.51%) ITIL Foundation Certificate
9 2 (0.51%) Postgraduate
10 1 (0.25%) Azure Certification
10 1 (0.25%) CCNP
10 1 (0.25%) HND
10 1 (0.25%) LPIC
Quality Assurance & Compliance
1 10 (2.53%) SLA
2 5 (1.26%) GDPR
3 3 (0.76%) ISO/IEC 27001
4 2 (0.51%) Cyber Essentials
4 2 (0.51%) ISO 9001
5 1 (0.25%) Accessibility
5 1 (0.25%) ISO/IEC 20000
System Software
1 146 (36.87%) Active Directory
2 49 (12.37%) Hyper-V
3 45 (11.36%) VMware Infrastructure
4 29 (7.32%) Virtual Desktop
5 8 (2.02%) VMware ESXi
6 3 (0.76%) vSphere
7 2 (0.51%) Firmware
7 2 (0.51%) Terminal Services
Systems Management
1 25 (6.31%) Microsoft Intune
2 4 (1.01%) Jamf Pro
2 4 (1.01%) SCCM
2 4 (1.01%) WhatsUp Gold
3 2 (0.51%) Active Directory Federation Services
3 2 (0.51%) Microsoft Data Protection Manager
3 2 (0.51%) SCDPM
4 1 (0.25%) NetCrunch
Vendors
1 207 (52.27%) Microsoft
2 61 (15.40%) VMware
3 26 (6.57%) Apple
4 25 (6.31%) Google
5 20 (5.05%) Citrix
6 10 (2.53%) Veeam
7 8 (2.02%) Cisco
7 8 (2.02%) Sophos
8 7 (1.77%) Meraki
8 7 (1.77%) WatchGuard
9 6 (1.52%) ServiceNow
10 5 (1.26%) Sage
11 4 (1.01%) Adobe
11 4 (1.01%) Draytek
11 4 (1.01%) Mitel
12 3 (0.76%) ConnectWise
12 3 (0.76%) HP
13 2 (0.51%) Dell
13 2 (0.51%) SonicWALL
13 2 (0.51%) Symantec