18 Apprenticeship Service Delivery Jobs in the UK

handled quickly, and the client is informed of what to expect every step of the way, also escalating issues to other members of the Service Delivery Team. Role As an apprentice you will be provided with the necessary on the job training needed to carry out your duties. … RESPONSIBILITIES & TASKS CUSTOMER SERVICE - Providing a first point of contact for customers through our helpdesk, be that via phone, email or chat. - Delight our Clients with a Friendly, Quick and Helpful Experience. - Provide the Client with basic remote troubleshooting. USE OF IN HOUSE TICKETING SYSTEM - Use an in-house … Ticketing System to work on and resolve Helpdesk Tickets & Service Requests. - Managing and recording all work through our Ticketing System. - Make sure that Client Documentation is well maintained. - Split tickets that have several issues into their own individual ticket - Make sure that tickets aren't "stale" throughout the process. more »

The Service Desk Apprentice is at the beginning of the ICT journey. A developmental role which through both formal and informal training, will progressively increase in responsibility towards the delivery of a Service Desk function to agreed service levels, performance indicators, targets and objectives as determined … by Service Level Agreements. Role To undertake training as deemed fit for the role To be shadowed/mentored by other members of the ICT team to enable knowledge transfer To meet agreed milestone of development and to seek to increase in confidence and ability in provisioning ICT service delivery Assist in the problem solving ICT Service Desk incidents and service requests Developing to perform ICT Service Desk function to ITIL standards and Service Levels Support the ICT Service Desk for the day to day delivery of all Company and Client more »

sexual health services, through innovative digital platforms and our own in-house laboratory which prides itself on providing excellence and quality to customers and service users alike. APPLICANTS MUST BE 18+ TO APPLY DUE TO THE NATURE OF THE ROLE. Role Key Responsibilities: • Develop an understanding of the business … its values and service culture and uphold this through the services provided • Understand and adhere to organisational policies and procedures • Operate efficiently; in a highly organised and professional manner as the primary point of contact for multiple Partner Service Professionals • Liaise with current Partner Service Professionals to … the performance of services against the predefined KPIs and report to Account Managers underperforming services before they become an issue • Address or redirect Partner Service Professionals queries to Account Managers/relevant teams in a timely manner (e.g. queries regarding service use, development and online portal management) • Support more »

will include using data to identify areas for improvement and make recommendations for changes. Role Designing and creating reports that provide valuable insights into service levels, customer insights and system availability - By analysing this data, you will contribute to the enhancement of IT delivery processes Seeking opportunities to … you may implement industry best practices, adopt new technologies, or streamline workflows Through your contributions, you will play a key role in ensuring that service levels are maintained, concerns and issues are addressed promptly, and IT operations are continuously improved. Training Why choose our Microsoft Data Essentials apprenticeship? QA … basis for other roles within IT or Data teams, providing an insight into business requirements, and opening up into roles such as Data Analyst, Service Delivery, Problem Management or Business Analyst. Benefits: 25 days holiday with the opportunity to buy additional leave Two volunteering days a year to more »

to deal with enquiries from citizens, both on the telephone and face to face Undertake a range of administrative support duties to support efficient service delivery Training You will attend a local training provider, usually on day release, to gain a Level 4 qualification in Revenues & Benefits. Attend more »

Academies in the Trust as well as resolving support requests logged via the Helpdesk system. This is to ensure that customer satisfaction and continuous service delivery demands are met. Role Main Duties and Responsibilities: Ensure that the ICT Helpdesk function Is effectively maintained by responding to incoming calls more »

to 4 – Manage Installation and commissioning activities of your assigned packages. YR-3 to 4 – Project reporting to PM. Training Building Services Engineering Service and Maintenance Engineer Level 3 Apprenticeship Standard A - Level The apprenticeship will take place at South Bank Colleges, London 20% off the job training The … Gratte Brothers Graduate scheme will progress you into a Project Engineer role. Apprenticeship Standard Building services engineering service and maintenance engineer (level 3) Training Provider SOUTH BANK COLLEGES Working Week Monday - Friday: 8.30am - 5.00pm (breaks to be confirmed). Expected Duration 48 Months Positions Available 2 Closing Date Thursday … Essential) About the Employer GRATTE BROTHERS LIMITED As one of the UK’s leading building services companies, we are committed to providing outstanding service delivery in every area of our business. We pride ourselves on building long-term relationships, so understanding our clients’ needs is a key priority more »

recruiting for an Apprentice Client Relation Advisor, the successful candidate will work towards a Level 2 qualification in Customer Service. Role As a Customer service Apprentice/Client relations advisor Apprentice your training will include: • Answering incoming customer calls promptly and efficiently • Responding to and taking necessary actions on … company and client expectations. • Collaborate with regional management, National Accounts, and other stakeholders to identify and escalate any issues or queries that may impact service delivery to clients. • Perform cross-referencing of SECOM's operating platform to ensure accurate and up-to-date information. • Efficiently handle and resolve … safety standards, promoting a safe working environment, and completing all required e-learning modules to maintain compliance. Training Work Based Learning Level 2 Customer Service Practioner Functional Skills Maths/English Progression onto full time employment Apprenticeship Standard Customer service practitioner (level 2) Training Provider NORTH LANCS. TRAINING more »

Looking for an IT Apprentice to join our Service Delivery Team. The initial focus will be IT procurement, asset configuration and asset management. Long term upskilling to enable you to provide 1st line IT support. Role Taking ownership of IT hardware requests, ensuring regular, yet appropriate updates are … vendor certifications in addition to the Level 3 Information Communication Technician apprenticeship qualification: CompTIA A+ CompTIA Cloud Essentials+ BCS Level 3 Award in IT Service Management & Business Processes Key areas covered are: Support Technician Maintenance or repair of systems faults Support for the roll-out of installation and commission more »

and advise the client logistics to confirm helicopter/CTV travel arrangements and clearance for travel On and offshore time sheet administration for the delivery team. Maintain and distribute offshore operations weekly movements log to HR on a weekly basis Prepare the offshore crew planner and update it with more »

C (Desired) About the Employer GRATTE BROTHERS LIMITED As one of the UK’s leading building services companies, we are committed to providing outstanding service delivery in every area of our business. We pride ourselves on building long-term relationships, so understanding our clients’ needs is a key … priority for us. We also recruit, retain and develop people with the knowledge, skills and attitude to deliver consistent service and only work with supply chain partners who share our high standards. The incredible rate of technological change in our industry presents both opportunities and challenges for our clients more »

FSP) is a leading digital transformation and cyber security specialist, delivering consultancy services across strategy, change and solution delivery. Their portfolio of expertise includes delivery of modern workplace, cloud, data and Ai, and cyber security offerings, alongside trusted managed services delivery. Their work drives change for high-profile clients more »

with landlords and tenants to ensure the process runs smoothly along with terminations Marketing, collating and processing invoices Property management whilst providing excellent customer service at all times The role includes a continuous long-term training and development programme starting with Level 2 Housing and Property Management course. Training … world class customer experience for client owners and tenants alike, we set out to redefine the residential letting experience. Creating a welcoming, supportive letting service while delivering added value for owners, Ashmore Residential is committed to successful partnerships with all parties. Our Values: Leadership – Taking ownership of everything we … do, always accountable to every customer and stakeholder. Exceptional Standards – We set out to create new standards for service delivery in the industry. Robust, reliable, fast and efficient, designed to meet the needs of modern living. Customer Focused – Everything we do revolves around maintaining the very best customer more »

contracts, paperwork and keeping contact details relevant and up to date. To liaise closely with key Its Clean Staff, Customers, Suppliers to ensure effective service delivery. Complete customer complaint forms and spreadsheets. Create quotations and supporting documents for prospective customers. Creating new customer files (physical and electronic) and black more »

experienced remarkable growth and expansion. Over the years we have earnt a stellar reputation for our commitment to excellence in both our products and service delivery. more »

The Health Informatics Service are looking for two technical apprentices to work in the IT Operations Department. The department has 6 teams supporting Desktop, Server, Networks, Telephony, Cyber Security and Service Desk. The role will be to support the IT Operations teams in all aspects of service delivery. Role JOB PURPOSE To support the IT Operations teams in all aspects of relevant service delivery. To assist in maintaining a high standard of customer service to the South Devon Health Community. To support the IT Operations teams in the day to day running and delivery … the role. Support and assist the IT Operations teams on a day-to-day basis as workload determines, reacting to changes in priorities as service dictates. Participate in monitoring IT Service Desk requests. Dealing with telephone calls and enquiries efficiently in a polite and professional manner. Prioritise own more »

value of catering to the unique needs of each client, prioritizing regular client visits to gain deep insights into business requirements. This ensures the delivery of top-quality candidates for every role. Their portfolio encompasses a diverse range of sectors, including transportation & warehousing, industrial & manufacturing, construction & engineering, hospitality & catering … lies at the core of Yorkshire Staffing's ethos. They maintain transparent and open lines of communication with clients, ensuring consistency and quality of service delivery. Customer service is paramount, with honesty, reliability, and community-centric values driving their commitment to exceptional service. Trust is a cornerstone of more »

value of catering to the unique needs of each client, prioritizing regular client visits to gain deep insights into business requirements. This ensures the delivery of top-quality candidates for every role. Their portfolio encompasses a diverse range of sectors, including transportation & warehousing, industrial & manufacturing, construction & engineering, hospitality & catering … lies at the core of Yorkshire Staffing's ethos. They maintain transparent and open lines of communication with clients, ensuring consistency and quality of service delivery. Customer service is paramount, with honesty, reliability, and community-centric values driving their commitment to exceptional service. Trust is a cornerstone of more »