1 to 25 of 236 Customer Service Jobs in Yorkshire

us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we’re a customer-obsessed market powerhouse. And we all work together to be … brilliant for customers, every single day. What youll be doing You will perform as part of the T&LL claims team to deliver service and indemnity cost outcomes in the management of large and complex losses that meet business objectives. As part of the T&LL claims team support … is essential - including: Initiation and investigation, negotiation and settlement, claims quantum and assessment ● Knowledge of Fraud and Investigation ● Aware of Insurance Principles & Practice ● Excellent customer service and stakeholder management skills ● Excellent interpersonal skills ● Ability to work to deadlines and agreed SLAs ● Experience of mentoring and coaching others ● The more »

Stakeholders: As a key point of contact within the team, you will field inquiries and address concerns from various internal stakeholders, including subject specialists, customer services, and management. Your prompt and effective responses will help ensure smooth operations and stakeholder satisfaction. • Maintaining Qualifications and Updating Criteria: Continuous improvement is more »

be responsible for managing key accounts, providing technical support to customers, and driving sales growth. You will collaborate closely with the sales team and customer service representatives to ensure exceptional service and support throughout the sales process. This role requires excellent communication and presentation skills, as well … Yorkshire and Northwest Ideal Location: Around Leeds, Sheffield, Huddersfield. Key Accountabilities Be proactive, focused and driven to meet sales targets. Understand, interpret and manage customer requirements with the confidence to negotiate and close sales. Communicate and build repour effectively with our client’s customers. Provide pre-sales and after … sales technical assistance, sharing your knowledge of cutting tools, conducting technical presentations and demonstrating how a cutting tool will meet customer needs. Document cost saving activity and daily use/updating of the CRM system Work with our talented product team to create custom-made products for our customers. more »

Basis. What you'll need to succeed Candidates wishing to apply must be able to demonstrate proven experience in the following key areas: Exceptional Customer Service Technical experience on a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and more »

Bonus · Contribution Pension Scheme 5% contribution · Cycle to Work Scheme . Hybrid working options Duties: Maximise profit through the effective sales proposition by driving customer satisfaction Build and maintain relationships to ensure that all technically and commercial solutions are achieved. Work with the customer and the business to … to provide and offer guidance to customers and clients. Gather and maintain a level of knowledge of general engineering, automation solutions, of projects and customer satisfaction Ensure financial controls are established in line with the budget. Maintain accurate records of all target accounts, opportunities, quotes, project etc. To keep … developments identifying any future opportunities or threats. Undertake additional responsibilities and tasks as required. To establish, grow and market the sales proposition, ensuring that customer expectations are met. Requirements Cooperate with both internal and external stakeholders. Have strong organisational skills, time management and presentation skills. Strong commercial awareness with more »

Exciting Opportunity: Become the Customer Support Team Lead Join Our Visionary Team at a Leading Legal Tech Solutions Provider Position: Permanent Salary: £40,000 Location: Huddersfield Pattern: 3 Months onsite, then Hybrid Our client, a trailblazer in providing cutting-edge legal tech solutions to law firms across the UK … is seeking a Customer Support Team Lead. With innovative software, they enhance clients' access to crucial data, enabling better decision-making and improved performance. Their commitment to excellence is shown through their unparalleled customer retention rate and exceptional customer support service. As they continue to grow, they … re looking for a dynamic Customer Support Team Lead to maintain their reputation for industry-leading customer service. Role Summary As the Customer Support Team Lead, you will play a pivotal role in enhancing the customer support experience. You will oversee the dedicated Customer Support more »

high-value and complex matters with confidence. Strategic Litigation : Identify cases ripe for early litigation—those with high prospects of success and low risk. Service Excellence : We’re all about consistently high levels of service. You’ll be a key player in delivering just that. Collaboration : Work closely with … colleagues to ensure seamless service delivery. Data Accuracy : Your meticulous data input will keep things running smoothly. Client Interaction : Engage and communicate with our valued clients. Mentoring and Expertise : Be the go-to technical reference point for your team members. Working Hours: 35 hours per week Monday to Friday … quantum assessment to liability investigation and settlement negotiation, you’ve seen it all. Tech Savvy : Microsoft Word, Excel, and email are your trusty companions. Customer Service : You know how to make clients feel heard. Attention to Detail : Nothing escapes your eagle eyes. Negotiation and Communication : You’re a more »

Finance Lender of the Year. Role Desc r iption To support the execution of the Banks Introducer strategy and deliver a professional relationship management service to commercial finance brokers, prospective customers and existing customers providing an exemplary level of service and maximizing value. Principal Accountabilities Building and relationship … for day-to-day management of the relationships. Reviewing, encouraging, managing, and progressing applications from Introducers from initial enquiry through to completion. Owning the customer service to always ensure excellent service for Introducers, prospective customers, and customers. Work closely and collaboratively with all areas of the Bank … to ensure a seamless and professional service is always provided. Promoting the Banks culture and values. Supporting lending applications in line with Allica’s Credit Policy and Credit Appetite. Compliance with all mandatory policies. Being a positive contributor to Allica’s culture, and always promoting our values of Straightforward more »

new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centres around our people, we want the best minds to be part of our team and we remain committed to … This will involve targeting, approaching, and pursuing potential and existing customers. Collaborating closely with the Applications Engineering team you will ensure all the Opportunity, Customer and Contact data is updated in CRM, negotiate and close deals, as well as the ongoing management of customer relationships. Ideally you will … plans. Managing the sales process and develop winning value propositions so that our tender has the highest possible chance of success. Managing and & developing customer relationships at all levels and drive strategic partnerships to become a trusted partner. Proactively communicating & networking with customer personal to ensure we engage more »

from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide … the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of …/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across more »

IT Service Desk Analysis Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Two shifts (08.00 - 16.30) and (14.30 - 23.00) Monday - Friday including Bank holidays. About the Company and the Role: Auxilion a leading provider of IT outsourcing and IT managed service solutions. As part … of the Auxilion organization you will work directly on a client site responding to internal customer service requests needing technical support for hardware/software issues. You will be working closely with a wider team across Ireland to provide the best possible technical service and customer … the client requires. Working in an IT support environment, that is central to provide smooth running, efficiencies to our customers and services. The IT Service Desk Analysis is first point of customer contact, focusing on continuous operation of a customer estate. You will be supported with personal more »

areas. Over the course of the three and half years, experience different job roles and be mentored by our senior managers to deliver excellent customer service to our clients, support functions such as finance, health and safety, legal, HR, procurement, sustainability, and project management. Carry out all your … Months Positions Available 1 Closing Date Friday, 21st June 2024 Start Date Monday, 5th August 2024 Desired Skills Communication skills Attention to detail Customer care skills Problem solving skills Analytical skills Team working Full Driving License Own your own vehicle Able to travel between sites Qualifications in Chemistry more »

Available 1 Closing Date Saturday, 20th July 2024 Start Date Saturday, 3rd August 2024 Desired Skills Eye for detail Genuine interest in digital Good customer service skills Hard Working Qualifications English GCSE or equivalent, grade 4 (Essential) Math GCSE or equivalent, grade 4 (Essential) About the Employer UK more »

University of Leeds. If you thrive in a fast-paced office environment, possess outstanding communication skills, and have a knack for providing top-notch customer service, we want to hear from you! You will be the first point of contact for those visiting the IT Services department and … Your unwavering commitment to customer service excellence will enhance our service delivery to the IT department. Key Responsibilities: - Delivering a high-quality, responsive, and customer-focused administrative support experience for all users of IT Business Support Services. - Serving as the first point of contact for IT … Services reception on campus, ensuring a professional customer experience. - Managing the electronic diaries of the IT Executive team, prioritizing appointments, arranging meetings, booking venues, and organizing catering. - Coordinating with external travel providers to arrange travel and accommodation and processing associated expense claims in line with University policies. - Handling telephone more »

PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »

managed business, incredibly diverse and progressive role within a company where you will be the main sales & commercial professional. They have a very loyal customer base the majority of their enquiries come through repeat customers. The business has an excellent reputation for exceptional customer service and quality more »

Provide technical support to other IT staff members.This may include answering questions, troubleshooting problems, and providing training. Build and maintain positive relationships with the customer, delivering high standards of customer service. Provide remote support as and when required. Key Skills Excellent communication skills (both verbal and written). more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford/Hybrid Working (a mix of office and home working) Work type … Friday between a working window of 8:00am-6:00pm We have an exciting opportunity for a Digital Product Design Manager to join the Customer Experience team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this … functional team in partnership with the Digital Product Manager, Content Designer and Developers. You will be accountable for making sure that Yorkshire Waters digital service experience is loved by our customers across Yorkshire. Putting users at the heart of decision making the Digital Product Design Manager will ensure that more »

our p anel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation V ery high standard of work Who are Solus and whatcantheydo for … employees Holding several main manufacturer approvals Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »

providers, housebuilders, local authorities, and housing associations. Develop strong, long-term relationships with clients, understanding their unique needs and exceeding their expectations. Deliver exceptional customer service, ensuring a smooth buying experience and fostering brand loyalty. Achieve and exceed ambitious sales targets through effective account management strategies. Identify new … communication, interpersonal, and negotiation skills. The ability to build strong, trusting relationships with clients at all levels. Strong understanding of the trade sector, including customer needs and buying behaviours. A self-motivated, ambitious, and results-oriented approach. We offer a competitive compensation package, including: Salary of circa more »

managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a …/DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V/VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customer service and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up more »

are self-taught in coding or have industry experience, we want to hear from you! As an Associate Engineer you will sit within our Customer Support function, where you will be responsible for creating software solutions to problems raised against our product suite. We will provide you with the … support, training, coaching and development you need to further your career at EMIS. You will receive support from Expert Developers, Engineering Managers, Customer Support Team Leaders, and Technical Directors, we will give you what you need to succeed. Please note this is a hybrid role and will require you … assist the wider development team. We are looking for you to lead in the championing of the prioritisation of outstanding problem tickets to ensure service to our customers. Other key responsibilities and accountabilities will include; Actively reduce outstanding problem ticket backlogs, relating to their chosen capability in their chosen more »

carry out planned preventative maintenance and reactive works to building plant, equipment and systems as well as respond to site engineering emergencies within agreed service levels. Responsibilities: * Carry out routine maintenance to all building plant, equipment, and systems in accordance with agreed service levels. * Ensure that reactive breakdowns … are carried out in accordance with agreed service levels. * Complete timesheets accurately, recording site time, expenses etc. and submit weekly with report sheets. * Record all reactive and PPM tasks accurately and in detail using report sheets and ensure signed by the client weekly. * Ensure that Method Statements and Risk … to provide safe working practices. * Encourage a safe and healthy working environment and ensure compliance with all Company policies and procedures High levels of customer service, maintaining effective relationships with key client contact. Candidate requirements: *The ideal candidate is client facing (job activities that involve direct interaction or more »

Reliability Engineer to join the Strategic Maintenance Planning Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … Planning Team , you will help ensure that all operational assets have appropriate maintenance plans to ensure reliability, resilience and sustainability and ensure they fulfil customer and stakeholder expectations. This is achieved by applying the right maintenance at the right time to secure cost efficient asset reliability. Where you fit … Planning Team , you will help ensure that all operational assets have appropriate maintenance plans to ensure reliability, resilience and sustainability and ensure they fulfil customer and stakeholder expectations. This is achieved by applying the right maintenance at the right time to secure cost efficient asset reliability. You will: Be more »

software strong experience with Windows, Microsoft office and Microsoft 365 knowledge of networking technologies including TCP/IP, DNS, LAN, WAN, VLAN, DHCP excellent customer service skills strong work ethic and self-motivation with the ability to work under pressure windows Server Operating Systems (2016, 2019) and Microsoft more »