Customer Service Jobs in the North of England

51 to 75 of 661 Customer Service Jobs in the North of England

German Speaking Customer Service Advisor

Dewsbury, West Yorkshire, Yorkshire, United Kingdom
French Selection UK
FRENCH SELECTION (FS) German Speaking Customer Service Advisor Location: Dewsbury Salary: up to £26,000 per annum Ref: 4199CG To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4199CG The company: A prestigious multi-award-winning manufacturing company … prides themselves in using sustainable technology in producing their products. Main duties: To be the main point of contact for customers and deliver excellent customer service. The role: - To be the first point of contact and go-to person for both customers and internal departments - To assist customers via … phone and email - To keep track of orders regularly ensuring customer requirements are met - To maintain an accurate and up-to-date external communication by constantly liaising with internal departments - To assist various teams whenever relevant ensuring an overall customer satisfaction - To build product knowledge and maximise efficiency more »
Employment Type: Permanent
Salary: £26,000
Posted:

Service Desk Analyst

Liverpool, Merseyside, North West, United Kingdom
Hays
Are you passionate about providing top-notch technical support to end users? Do you thrive in a fast-paced environment where problem-solving and customer service go hand-in-hand? If so, we have an exciting opportunity for you! Your new company You will be working for an … impact on the local area and offer a rewarding working environment. They are dynamic and innovative, they value teamwork, excellence, and continuous learning. Their Service Desk team plays a crucial role in ensuring seamless IT operations for their organisation. Your new role As a Service Desk Analyst, you … will be the first point of contact for our internal users. Your mission? To deliver exceptional customer service while resolving technical issues efficiently. Here's what you'll be doing: Handling Incoming Queries: Respond to user requests via email or phone, following established request fulfilment and incident management more »
Employment Type: Contract
Rate: Up to £17.44 per hour + £17.44 per hour PAYE
Posted:

Ford Vehicle Parts Advisor Apprentice - Rochdale

Manchester Road, Rochdale, England
THE OLDHAM MOTOR COMPANY LIMITED
to be fully trained in sourcing and supplying parts for light vehicles. Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service. Role Safe storage of parts Handling, storing, receiving stock, payments, procedures, identifying, sourcing and ordering parts Monitoring and solving customer problems/… enquiries and processing customer’s orders The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and a parts identification programme – ECAT A Parts Advisor Apprentice will support the dealership, improve sales and provide … excellent customer service Training Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course. An Apprentice’s training more »
Employment Type: Intermediate Apprenticeship
Salary: £13,312.00
Posted:

Engineering Technical Support Specialist

Manchester, North West, United Kingdom
Detail 2 Recruitment Ltd
DOE About the company Leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are … Engineering Technical Support Specialist - Responsibilities Completing (BOMs) Bills of Materials Producing quotations, costings for customers for products and bespoke services Supporting the Sales, Parts & Service and the Customer Service teams Taking service calls from customers, collating potential order information & variation to produce quotes for the sales … team Supporting to the order management team and has contact with new and existing customers to provide a superior level of customer satisfaction Following up on sales made by the Sales department and conducts additional sales in his specialization to the customer Investigating and analyse the possible needs more »
Employment Type: Permanent
Salary: £32,000
Posted:

Technical Customer Support

Chorley, Lancashire, North West, United Kingdom
Hybrid / WFH Options
Newton Blue
UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … to day duties will include: Resolvingcustomer incidents and training support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

IT Support and Training Analyst

Chorley, Lancashire, North West, United Kingdom
Hybrid / WFH Options
Newton Blue
UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … to day duties will include: Resolvingcustomer incidents and training support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Technical Sales Manager

Bradford, West Yorkshire, Yorkshire, United Kingdom
Verto People
Sales Manager shall be responsible for technical advice, generating quotations, commercial proposal order processing, expediting, documentation, Prepare energy audits,proposals and other aspects of customer service within the fluid power sector such as valves, compressors, vacuum systems, Pumps, MRO, pneumatics, hydraulics or similar mechanical engineering products. The Capital … Sales Engineer/Technical Sales Support Engineer/Internal Sales Manager will ideally have a technical aptitude and/or customer service/sales background, determination, enthusiasm, and motivation to succeed with a reputable engineering company. Full product training is provided. Package £35,000-£38,000 High Bonus … Scheme Company benefits Death in Service + Healthcare Career Progression 25 days holiday + bank holidays Pension Early Finish Friday Capital Sales Engineer/Technical Sales Engineer/Internal Sales ManagerRole Give technical advice and guidance on correct valves, compressors, vacuum systems, Pumps, power tools, motors, MRO, pneumatics, hydraulics more »
Employment Type: Permanent
Salary: £35,000
Posted:

End User Compute Technical Analyst

Fleetwood, United Kingdom
Hybrid / WFH Options
NHS Business Services Authority
Job summary IT User Services form the central point of contact for all technology related incidents, service requests and queries. The role of the End User Compute Technical Analyst is to provide first/second/third line support for all NHSBSA employees. The End User Compute Technical Analyst … is responsible for triaging incidents and service requests and resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. There is a need for the End User Compute Technical Analyst to ensure the integrity … and security of ICT systems is maintained. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently working largely remotely) Career development Active more »
Employment Type: Permanent
Salary: £35392.00 - £42618.00 a year
Posted:

Receptionist / Health Care Navigator

Hull, United Kingdom
Wolseley Medical Centre
job Duties will include performing reception duties, booking appointments, dealing with patients both face to face and on the telephone therefore must have excellent customer service skills and a good telephone manner. You will need the ability to record accurate and sensitive information. About us Wolseley Medical Centre … centre of the city of Hull. We are a cohesive and supportive group of people, who enjoy working together. We are proud of the service we collectively deliver to our patient population. We offer a competitive salary, free on site car parking, good access to local transport, paid lunch … as a team member and autonomously Good interpersonal skills Ability to follow clinical policy and procedure Desirable Active signposting or Care Navigator training qualification Customer Service qualification (NVQ) or equivalent Knowledge of Systmone clinical system Medical Terminology Experience Essential Experience of working with the public Experience of customer more »
Employment Type: Permanent
Salary: Negotiable
Posted:

Drinks Technicians - Doncaster/Lincoln

Doncaster, South Yorkshire, Yorkshire, United Kingdom
Budweiser Brewing Group UK&I
Support On Trade Sales & Marketing initiatives, including Brand launches and New Product Development, by creating technical specifications and quality standards for equipment. Foster a Customer Service culture that provides prompt and effective technical support to internal and external customers. You will work with the On Trade Sales, Tec … Key figures: On Trade draught volume: ca 2.5m hl draught beer. Working with circa 20 key customers with 6,000 installs and 30,000 Service calls annually (per region). Install, maintain, and repair drinks dispense equipment and provide exceptional customer service meeting SLAs and completing related … looking for: 12-18+ months as a Drinks Dispense Technician Ability to work unsupervised and meet deadlines Availability for on-call work Excellent customer service skills with attention to quality and process Proficient in Microsoft Office Suite and IT equipment (e.g., laptops, handheld devices) Valid driver's more »
Employment Type: Permanent
Posted:

Audi Service Technician/Mechanic Apprentice Macclesfield

Star Lane, Macclesfield, England
INCHCAPE RETAIL LIMITED
Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »
Employment Type: Advanced Apprenticeship
Salary: £14,851.20
Posted:

Inchcape Audi Service Technician/Mechanic Apprentice Tetbury

Star Lane, Macclesfield, England
INCHCAPE RETAIL LIMITED
Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »
Employment Type: Advanced Apprenticeship
Salary: £14,851.20
Posted:

Sales Administrator - Apprenticeship

VIP HOUSE, CHADDOCK LANE, ASTLEY, MANCHESTER, England
VALVES INSTRUMENT PLUS LTD
Valves Instruments Plus Ltd (VIP) in Astley are recruiting for a Sales Admin Apprentice. The successful candidate will work towards completing a Level 2 Customer Service Apprenticeship over the duration of 17 months. The successful candidate will also be speaking with customers regards outstanding quotations, prospects about working … numbers, details of calls, jobs roles, etc. Sending introductory emails to customers Training Level 1 & 2 Functional Skills in maths and English Level 2 Customer Service Practitioner Apprenticeship Standard Progress onto full-time employment Apprenticeship Standard Customer service practitioner (level 2) Training Provider NORTH LANCS. TRAINING more »
Employment Type: Intermediate Apprenticeship
Salary: £12,480.00
Posted:

Inchcape Volkswagen Service Technician/Mechanic Apprentice Macclesfield

Inchcape Volkswagen Macclesfield, Winterton Way, Lyme Green Business Park, Macclesfield, England
INCHCAPE RETAIL LIMITED
Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working Following checklists to ensure all critical parts of vehicles are examined Carrying out bumper to bumper overview, service, and inspection Maintenance of electronic systems including on- board entertainment systems Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »
Employment Type: Advanced Apprenticeship
Salary: £14,851.20
Posted:

Group Marine Planning Assistant

Liverpool, Merseyside, North West, United Kingdom
Peel Ports Group
Control Operators and Business Unit Managers to administer vessel bookings for Ports within the Group using various IT platforms. You will provide industry leading customer service through the administration of vessel movement planning and bookings for all Ports across the Group. Regularly reviewing the planning system, you will … recommend improvements and support the Group Planning Manager in resolving planning conflicts and challenges, providing excellent customer service at all times. You will administer Pilotage booking services for certain Ports, ensuring relevant electronic records are maintained and updated at all times. As part of this role you will … communication skills, you will be able to speak to range of internal and external stakeholders at various levels. Strong problem solving, issue prioritisation and customer service skills are key for this role. You will have the ability to understand and apply geographic and technical information, combined with strong more »
Employment Type: Permanent
Salary: Plus 27 days annual leave, cycle to work scheme, matched pension
Posted:

Field Service Engineer, Medical Systems

Leeds, West Yorkshire, Yorkshire, United Kingdom
TRS Consulting
Field Service Engineer, Medical Systems **An excellent opportunity for a skilled biomedical or medical engineer to join a market leading manufacturer offering exceptional opportunities for career development** Basic Salary £38,000 to £44,000 On Target Earnings £52,000 Bonus 10% Overtime (Circa £4,000) Company Car Pension Scheme … Excellent Opportunities for Career Advancement Year End Salary Review The Role - Field Service Engineer, Medical Systems Following planned expansion, they now seek to recruit a technically focused Biomedical Field Service Engineer, responsible for the planned preventative maintenance, service and repair of their range of technologically innovative patient … ventilators, patient monitors, critical care systems and anaesthesia delivery systems, ensuring that the highest levels of customer service are maintained at all times. Your Background - Field Service Engineer, Medical Systems To be considered for this exciting opportunity, you must be able to demonstrate: A competent background in more »
Employment Type: Permanent
Salary: £40,000
Posted:

Customer Support Specialist

Leeds, England, United Kingdom
Solera, Inc
to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. What You’ll Do Trouble shoot and resolve issues for customers relating to Solera software providing advice … and expert knowledge over phone, email, chat and web channels Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets Communicate clearly and effectively both internally and externally Accurately record all customer contact and outcomes within … relating to compliance procedures, especially data security Job Specific Qualifications: At least 1-2 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact center Experience of working in a technical or software support capacity would be more »
Posted:

Senior Field Service Engineer

Manchester, Lancashire, United Kingdom
Global Technology Solutions Ltd
+ Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find … and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served … Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable more »
Employment Type: Permanent
Salary: GBP 29,000 Annual
Posted:

Senior Field Service Engineer

Manchester, North West, United Kingdom
Global Technology Solutions Ltd
+ Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester . Senior Field Service Engineer will be required to fault … find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time … served 'Field Service Engineer', a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve more »
Employment Type: Permanent
Salary: £28,000
Posted:

Senior Systems Support Specialist (Clinical Applications)

Peterlee, United Kingdom
Hybrid / WFH Options
County Durham & Darlington NHS Foundation Trust
/development and support of one or more clinical systems, contributing to the delivery of high-quality patient care. You will need to be customer focused, pro-active, possess strong communication skills, confident, IT skills and have a strong work ethic. You will have the opportunity to work with … testing. Experience of dealing with systematic and process issues, analysing complex data to report back to both technical and non-technical staff root cause. Customer Service Experience or experience in a customer facing role delivering resolutions to customer issues. Desirable Experience of healthcare environments. Proven experience … technical support environment with evidence of continued professional development. Experience of maintaining and supporting computer systems and applications. Desirable ITIL Foundation Certificate in IT Service Management. Customer Service Qualifications or training. Training and experience of data analysis. Special Skills and Knowledge Essential Demonstrable skills in the use more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
Posted:

Claims Support Representative

Leeds, England, United Kingdom
Solera, Inc
to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. As part of the Solera family, cap hpi have a mission to be the most innovative, accurate … is vital for this role, ensuring that interactions are documented and decisions explained. What You’ll Do Conduct a thorough evaluation and assessment of customer claims under the terms and conditions of their warranty/guarantee, supporting them through the process taking each claim to resolution. Work with the … to newly development trends of cases as well as poor/late methods of updating records from our data providers. Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets. Communicate clearly and effectively both internally and more »
Posted:

1st Line Support Engineer Apprentice (IP Exchange)

Ground Floor, Statham House, Talbot Road, Stretford, Manchester, England
IP EXCHANGE LIMITED
communicate well with people and be able to operate in a busy office environment. You will provide our customers with the highest level of customer service, whilst providing 1st line technical support. Role Create a positive first impression and experience for all who contact our organisation. Greeting callers … take clear written messages. Build strong relationships with our customers, and suppliers always. Be the first point of contact for inbound enquiries from our customer base, carry out first line checks, and escalating tickets and calls to the relevant service team members; this will include but is not … Update customers according to IPEX SLAs by phone and our ticketing system - Freshdesk. Liaising with Suppliers as and when required to assist in resolving customer issues, carrying out relevant testing as per their recommendations. Monitor and review tickets and ensure they are closed appropriately and only once a resolution more »
Employment Type: Advanced Apprenticeship
Salary: £13,000.00
Posted:

Bank IT Workshop Assistant (*Internal Applicants Only*

Carlisle, United Kingdom
North Cumbria Integrated Care NHS Foundation Trust
and wellbeing in our community. Technology is intrinsic to healthcare across Cumbria so to support this vision our Digital Health team to provide a customer focussed service which is responsive, proactive and tailored to theTrust'sneeds. We're looking for individuals with a passion for service improvement … for staff who rely on IT to deliver patient care across Cumbria as efficiently as possible. We require you to deliver the best possible service to our staff drawing on your asset management and organisation skills to ensure new and old equipment is recorded and monitored accurately and the … For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands more »
Employment Type: Bank
Salary: £25147.00 - £27596.00 a year
Posted:

Service Desk Coordinator

York, England, United Kingdom
MyKnowledgeMap
developers to be part of a growing team responsible for developing and supporting MyKnowledgeMap’s award winning products. We are seeking a dynamic and customer-focused individual to join our team as a Service Desk Co-Ordinator. The successful candidate will play a crucial role in ensuring the … smooth functioning of our customer support operations. Responsibilities Customer Support: · Provide outstanding customer service by responding to inquiries and resolving issues in a timely, detailed and efficient manner. · Efficiently manage and prioritise support tickets to meet service level agreements. · Act as the first point of … contact for customer support, ensuring a positive experience for our customers. · Contribute to the development and updating of knowledge base articles for both customers and internal use. Problem Solving and Investigation: · Demonstrate an investigative/inquisitive nature to identify and analyse issues reported by customers. · Collaborate with technical teams more »
Posted:

Workforce Deployment Administrator

Bolton, United Kingdom
Hybrid / WFH Options
Bolton NHS Foundation Trust
Job summary If going the extra mile with customer service, in a fast paced environment, is your thing then this could be the perfect opportunity. You will develop workforce systems knowledge and be part of a team that supports the delivery of patient safety and safe staffing levels … Rostering Solutions. This role is for you if you like variety, and providing first class support that is solution focused to deliver high quality customer service. We want people who can contribute to efficiency and effectiveness, willing to try out new ways of working and have ideas about how … and will have some hybrid working remotely from home to support agile working. Main duties of the job If going the extra mile with customer service, in a fast paced environment, is your thing then this could be the perfect opportunity. You will develop workforce systems knowledge and more »
Employment Type: Permanent
Salary: £22816.00 - £24336.00 a year
Posted:
Customer Service
the North of England
10th Percentile
£22,750
25th Percentile
£25,000
Median
£30,438
75th Percentile
£46,000
90th Percentile
£62,500