92 Customer Service Jobs in the North East

in November 2020. JMG Groupplace over £200m of Gross Written Premium into the market and our teams are very well respected in the industry. Customer excellence and doing the right thing is the backbone to our business ethos, which means that our talented people, high-tech systems, and robust … developing the profitability of the business whilst ensuring full FCA compliance in all aspects of SME insurance. Our Account Handlers ensure a high-quality service is provided to all clients in accordance with their specific needs and requirements. Key areas of responsibility include Ensuring accuracy, efficiency and professionalism when … business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice Always promoting exceptional customer care standards Developing and maintaining a professional working relationship with all clients and providing expert product advice and guidance Actively securing renewal business by more »

Duties include booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role Giving customers top-notch advice (as well as a warm welcome to … Duration 15 Months Positions Available 1 Closing Date Sunday, 26th May 2024 Start Date Monday, 10th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

Duties include booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Tuesday, 18th June 2024 Start Date Sunday, 30th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

Lumineux Group trading name of B&T Associates Ltd, a family-owned and run business that has been providing high-quality solutions and excellent customer service for more than 38 years. Our brands: Lumineux Lighting Lumineux Sports truSmart The ideal candidate will have at least 5 years’ experience … Support Divisions Maintain and develop product knowledge to enable clear and effective communication to our customers Working closely with support staff to ensure any customer issues and resolved in a timely manner Meet revenue targets and attend regular sales meetings Attend company events and functions, such as trade days more »

research sectors Offers 'best in class' solutions across their range of products and systems At the core of their business lie product innovation, excellent customer service and good people. This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment more »

the Companys BMS system; Ensure that projects and services are delivered in accordance with current CDM regulations; Provide and maintain a high standard of customer service; Engage with internal staff to develop and maintain relationships in similar fields across other services. Essential Skills & Experience Project Engineer Structural Maintenance more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »

Field Service Engineer Do you fancy a change? Are you hands on and love life out on the open road? Do you have experience in mechanical engineering or any basic electrical knowledge and have helped to lead a team? Great! Because we are #hiring! Are you good at planning … Can we utilise your organisational skills? Do you take pride in your work? We are recruiting for an Mechanical Handling Field Service Engineer to join our East Field Service Engineers. The position is full time, and we would love you to work within our Service Department to … maintain, repair, service and modifya range of other material handling equipment. Because we are independent every challenge is new and different, and we would really welcome your help. Skills and Experience You will have worked with material handling products or hold a senior engineering position and are looking for more »

support tasks, you will be expected to deliver a wide range of bespoke services within SLA, deal with suppliers effectively and in line with customer expectations, manage your workload to ensure deadlines are met across multiple accounts while building and maintaining rapport with new and established clients. What exactly … including invoice validation, energy budget reports and supply management. The role helps in achieving strategic outcomes for the business by offering high standards of service to those customers who invest significant time, money and resource into their energy strategy. Examples of your main tasks: Serving as the lead point … of contact for all customer account management matters. Attend customer review meetings and manage customer specific account management plans. Building and nurturing strong, long-lasting client relationships. Invoice validation and energy budget reporting, working with the trading team to explain customer bills Managing your portfolio of more »

are not limited to:Stay updated on industry trends, market conditions, and competitor activitiesGather market intelligence and provide feedback to management regarding product performance, customer preferences, and competitor strategies.Collaborate closely with the internal sales team, marketing department, and other stakeholders to align sales strategies, share customer insights, and … enhance product knowledge, sales techniques, and professional development.Manage and maintain a CRM base of existing customersEstablish and maintain strong relationships with customers to enhance customer loyalty and satisfaction.Understand customer needs via regular visits/calls to customers to promote and sell our innovative products and servicesSupport customers with … solution-oriented mindset.Proficiency in using CRM software and other sales-related tools.Technology experience preferred and an interest in Technology is a must.Previous experience in customer serviceStrong background in lead generationBe creative when faced with challenges and sharing best practice with peers.Confident to proactively work on your own and as more »

of the Collection and Delivery Manager is to lead and manage the collections and deliveries in an efficient manner that ensures we deliver Great service to our Customers every time. The Collection and Delivery Manager is also responsible for the effective management of all service delivery partners and … PAYE drivers ensuring high quality performance is delivered. Key to this the Collection and Delivery Manager is to manage the Service Centre and its satellites (if applicable) in the day to day collection and delivery network. Essential Criteria: Proven record of delivering great service to Customers and managing … on-going Customer relationships. Experience of managing a diverse workforce including sub- contractors, self- employed drivers and PAYE drivers. Experience of managing direct cost budget. Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar data base. Always maintain a calm and rational presence, even when in more »

off between Monday to Sunday, fixed on monthly rota. Holidays: 29 days annual leave including bank holidays, increasing to 31 days after 1 years' service We are currently looking for Alarm Receiving Centre Ambassadors to join our monitored alarm response team who are operating 24/7 to protect … them. With over 35 years of insight, experience, and innovation , Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. Role Overview: This department is known to be the heart of Verisure, directly dealing with incidents across the UK to ensure peace of … are looking for a right individual who is passionate and eager to make a difference. The ideal candidate will have: Experience in providing excellent customer service. Excellent communication skills with problem solving attitude. Ability to show patience and consideration towards customers via telephone. Customer oriented, genuinely passionate about more »

for your hard work, you will receive : a competitive salary depending on your qualifications & experience, enhanced holiday entitlement increasing with good attendance & length of service, free on site parking, cycle to work scheme, 24hrs employee support program, Company pension and the chance to be part of a family business … in the production of timely & accurate quotations to customers. Continuously review workload throughout the day to ensure efficiency of quotes produced taking into account customer priority lists. Review work in progress raising any anomalies or queries with Commercial Manager, Estimating Team, Customer Services or Sales to ensure best … policies and procedures (see attached ISM document). Performance Indicators/Targets: Consistent attainment of agreed estimating targets within given timescales. All estimates meet customer & company specified requirements and quality standards. To work as part of the estimating team ensure the company goals are met. To demonstrate a flexible more »

Job summary CDD Services provides a procurement service to County Durham and Darlington NHS Foundation Trust, and Tees, Esk and Wear Valleys NHS Trust. As part of the CDD Services team, the post holder is responsible for providing an effective and efficient materials management service to wards and … products on wards and departments and the accurate receipting and onward transmission of all goods received. To promote and maintain a cost effective, responsive service in line with the trust policies and procedures. The post holder must be fully conversant with the departmental objectives and individual trusts Standing Financial … within CDD Services and proactively provide materials management support to wards and departments at all stakeholder trusts and also support the receipt and distribution service for all CDD Services stakeholders. This includes receipt, storage and engagement with other Trust employees to ensure goods reach the intended destination as quickly more »

We are confident we can provide you with a solution for all your welding requirements. Role Specialist Welding Aluminium Welding Coded Welding Site welding service and metal fabrication High Integrity Fabrications Specialist Weld Reclamation Stellite & Monel overlay welding Machined Fabrications Shot Blasting Weld Cleaning and Passivation Metal Fabrication Welding … Positions Available 1 Closing Date Sunday, 9th June 2024 Start Date Monday, 5th August 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Physical fitness Qualifications English GCSE … and Steven Young are located in Blaydon on Tyne on a site in excess of 52,000 2ft, offering a complete sub-contract engineering service in the North East. With a combined experience of over 65 years in the engineering industry, we offer a world-class service, incorporating more »

Trust. Working closely with the ICT Focus Groups, staff you should understand the key role of team working and its part in delivering successful customer service. Knowledge/experience of supporting existing NHS information systems on a range of platforms will be an advantage. Applicants will require a Full … reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards. We recruit for values and "Together we are North Tees & Hartlepool" Job description Job responsibilities To maintain all systems in a state where … installation, support and maintenance of ICT provided devices, their associated software applications and their peripheral equipment To provide a 1st & 2nd line fault fix service for ICT software and hardware using SMS remote control software and as a roaming field engineer. Person Specification Experience Essential Competent in Microsoft Windows more »

Technical are proudly representing our prestigious engineering supplier, based in Tyne & Wear, with their plans for growth and expansion, by recruiting a permanent Crane Service Engineer to join their team. You will be joining an expanding, dynamic company, with an excellent team-based culture and huge opportunities to progress … a major international player in their specialist industry and will be soon entering a period of sustained growth and expansion as they widen their customer portfolio, with blue-chip orders for many years into the future. You will be joining a very secure and expanding business, where you will … please apply now for an immediate response. The Job Youll Do; To be part of an experienced engineering team delivering the highest level of service to customers as a Crane Service Engineer at the companys Tyne & Wear branch. You will be inspecting, servicing, maintaining and repairing customers overhead more »