101 to 125 of 460 Customer Service Jobs in the Midlands

will be on-site near Derby, your own transport is required for this role (limited public transport on offer). As part of the service desk team, you will play a key part in providing an excellent level of customer service to internal users who need assistance … Training will be on offer in the role, however any previous training, experience or knowledge of IT would be highly desirable. Experience working in customer service would also be very useful for this role. Salary The salary/package for this position is flexible up to more »

IT Service and Support Analyst Great chance for an IT service professional to join a household name brand with a real time Ecommerce customer website and an established IT team of 10. You will need excellent customer service skills as this role is IT service … management function and it’s an excellent environment for tech development/progression. Role/Responsibilities Support franchisees in all IT related incidents/service requests. Where possible provide first call resolution for all IT related incidents/service requests. Log all incidents/service requests within … ticketing system. Own incidents/service requests or escalate to 2nd/3rd line support where necessary. Work to SLA thresholds for all incidents/service requests. Dedicated to meeting the expectations and requirements of internal and external customers Establishes and maintains effective relationships with customers at all more »

We are looking for x2 Customer Success Managers to join our Business Development Team based in Coventry. Reporting to the Head of Sales operations, the Sales Operations team is tasked with acquiring, managing, and growing our customer relationships whilst maximising margins. This key role will work proactively to … provide support services to customers with a focus on maximising sales operations effectiveness and customer experience. Duties and Responsibilities The role will foster and cultivate client relationships to help The MTC develop even greater levels of customer intimacy. Liaising, influencing and working alongside the Marketing team around specific … events, collateral required for Sales, Bids, or other customer related events. Support the collations and production of customer and business specific presentation/Case Studies to ensure this is to the required standard. Ensuring relevant business information/Sales reports are produced and shared when necessary. Working closely more »

of delivery to customers and the reverse logistics process. Key duties and responsibilities are: Acting as the first point of contact for customers Providing customer assistance in the return of faulty and non-faulty goods. Keeping our customer up to date on the latest tracking/delivery information. … Liaise with our courier partners to provide swift resolutions to escalations from our internal teams and customers. Make decisions around re-shipping orders to customer in the event of a delivery failure. Ensuring special ‘rollout’ projects are monitored and deliveries are made on time. Rectifying deliveries that are already … the logistics network. Raise insurance claims with the carriers and track the claim through to completion. Checking courier invoices for completeness and accuracy. Issuing customer credits and returning stock back to our inventory system. Cover for other team members as appropriate. Skills, knowledge and experience: Use of computerised inventory more »

Key Responsibilities: Be the first point of contact for our valued clients, delivering top-notch support with professionalism and enthusiasm. Maintain high standards of service by promptly resolving issues raised via phone or email. Quickly assess the priority of each issue and ensure resolution within agreed SLAs. Demonstrate your … understanding of PC hardware, accessories, and connections to provide comprehensive support. Showcase your excellent customer service skills and ability to multitask, ensuring all tickets are managed efficiently. Experience Required: Minimum of 1 year experience on a Help Desk , demonstrating your ability to thrive in a fast-paced environment. … protocols and configurations. Previous exposure to ticketing systems and Active Directory on Windows Server platforms. Familiarity with Exchange Online and PC hardware components. Strong customer service skills, with a passion for delivering exceptional support experiences. Ability to multitask and prioritize effectively in a dynamic support environment. Requirements: Must more »

Systems Access Analyst to join their team based in West Bromwich. This is a fantastic opportunity to join a company that puts their employees, customer and members at the heart of all they do. The Role The IT Systems Access Analyst will be responsible for the creation and maintenance … Whilst experience of IT Literacy skills and knowledge of Active Directory is important, I am primarily looking for somebody with an excellent background in customer service who is looking for an opportunity to carve out a long and successful career in IT. Skills & Experience Required Outstanding customer service skills Experience and knowledge of Active Directory 1st Line Support ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

suitable solutions. tools such as Office, Azure, and Excel to develop and implement effective technical solutions. multiple projects simultaneously with exceptional organizational skills. excellent customer service by addressing client inquiries and issues promptly. strong time management skills to meet project deadlines. technical solutions effectively to clients. To be … English, both written and verbal, with the ability to translate technical jargon into plain English. organizational skills with the ability to prioritize tasks effectively. customer service skills to ensure client satisfaction. to work independently as well as part of a larger project team. to travel as required. This … candidate will bring a security-first approach to all engagements, prioritize workload effectively, and be open to new ideas and approaches. Experience in Managed Service Provider (MSP) environments and dealing with small to medium-sized businesses is desirable. If this role is of interest, please apply or reach out more »

meet contractual KPIs Generation of purchase orders for materials and subcontractor requirements Ensure all PPMs are completed within the appropriate timescales. Skills & Experience Excellent customer service skills Strong IT skills used to working with MS Packages Excellent organisational and communication skills Experience of face to face interactions with … helpdesk or similar fast paced environment Experience of working to strict SLAs & KPIs Previous experience of planning/scheduling PPM/reactive works. Excellent Customer Service Skills Good attention to detail including a high level of accuracy Experience of working in a fast-paced environment Due to the more »

call to completion Updating the client on progress and timescales Logging and recording all issues Assigning calls to engineers and 3rd parties Providing excellent customer service Creating standard documentation on problem resolution and fixes The ideal candidate for the 1st Line IT Support role will have: Experience within … a fast faced customer service role Ability to work on their own, as part of a team, and under pressure Good time management and ability to prioritise An interest in problem-solving with hardware, operating systems, and software packages Excellent communication skills, both written and verbal Flexibility to more »

We are looking for the following skillset - · 1st/2nd Line Support · Customer Service · Excellent all-round IT skills · Communication skills · SQL Support · Troubleshooting · Helpdesk/SLA Support I have an incredible opportunity an ambitious IT Support Analyst, who is looking to progress within the IT sector. A … on their bespoke systems. This is an excellent opportunity for somebody to be exposed to a wide varieties of technologies, provide excellent technical and customer support, be challenged every day, and to finally progress considerably as a result. This is a Hybrid position (1 day in office, 4 from … home) Ideal candidates will have a strong technical stack across Helpdesk Support, Customer Service, Software Support, SQL, Troubleshooting and Time Management. To apply, please reply with your CV. Kindest regards, In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

Junior Service Delivery Manager Northampton £27K - £33K + Company Benefits Our client is a top-tier IT service provider in Europe with 40 years of experience, known for their innovative and collaborative approach. Operating in 14 European countries and managing over 85 system houses and e-commerce entities … services. By focusing on accessibility and local presence, they provide extensive support through their global network of IT partners. The Role: As a Junior Service Delivery Manager, you will be a proactive and customer-focussed individual primarily responsible for managing a shared inbox for client inquiries, requests, and … as needed. Coordinate with internal teams to address client requests and resolve issues in a timely manner. Escalate complex issues or requests to Senior Service Delivery Managers or other relevant stakeholders as necessary. Maintain detailed records of client interactions and actions taken to ensure accountability and transparency. Collaborate with more »

the leading specialist provider of managed IT and telecom services to the UK’s commercial & retail property sector. We are also an independent Internet Service Provider (ISP). This role sits within our Group Company, Wave 9 Managed Services Limited, which is 100% focused on Education and has established … a fantastic reputation in the sector for customer service and support. What you'll be doing Our provisioning coordinators are responsible for managing the delivery of safe, secure Internet and telecommunication services to our school customers. Working from our Stafford offices, you'll be liaising with our customers … SoGEA/FTTC/FttP Leased Lines Cloud Telephony Firewall and Filtering Devices Monitoring and Tracking notifications for rejections, delays, escalations, cancellations. Processing of customer orders on various systems and portals, managing projects to completion. Following supplier escalation paths, including DSO to facilitate timely installations. What we're looking more »

Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Order Processor, Order Processing, Internal Sales, Customer Service Location: Corby Remuneration: £25,000 - £28,000 The role of the Order Processor PVC Windows & Doors will involve: Order Processor position dealing … clad windows and doors direct to trade customers Primarily you will be focusing on the PVC windows & doors product range Assist with any incoming customer queries via telephone & email Raising quotations for customers and processing the orders that follow Ensuring all orders are price checked against the sales cost … Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Order Processor, Order Processing, Internal Sales, Customer Service more »

will have at least 2 years of relevant experience. Do you have experience in working in an IT support role? Do you have great customer service skills? A glimpse of what you can except day to day in this role Logging and processing support calls in line with … to help others resolve similar issues quickly What you need At least 2 years experience in a similar role A desire to provide exceptional customer service and a proactive can do attitude Excellent communication skills, both verbal and written Practical experience of Microsoft desktop operating systems, Microsoft server more »

12.91 per hour) plus benefits Are you a tech enthusiast who is looking for an opportunity to use your knowledge to resolve customer issues and solve problems? We have a great opportunity for a Junior/Trainee IT Support/Technical Support candidate to join our Client's growing … responsible for handling technical support queries from customers, remotely investigating IT issues and trying to resolve software problems. Who are we looking for: Great customer service skills Good IT knowledge with an interest in technical systems A strong work ethic, happy to work in a team environment You … working in a Technical Support Agent or IT Support role at present and are looking for a change. You may be working in a customer service role, with an interest in the IT field and need someone to give you an opportunity. My client are really open minded more »

One of the largest providers of traffic management services, RTS delivers quality service to an array of clients. The client base covers all aspects of traffic management including consultancy, planning, drawing and delivery. Due to unparalleled growth, RTS has created a new role and is seeking to recruit a … to ensure that we retain FORS accreditation. Monitor Depot Fleet Stock Levels sent in and purchase additional stock and arrange distribution as required. Training Customer Service Practitioner Level 2 Apprenticeship Standard McArthur Dean Training - Scunthorpe Classroom x1 half day per week Excellent future prospects for the right person … Apprenticeship Standard Customer service practitioner (level 2) Training Provider MCARTHUR DEAN TRAINING LIMITED Working Week Monday to Friday: 8.30am – 5.30pm (breaks to be confirmed). Expected Duration 12 Months Positions Available 1 Closing Date Monday, 27th May 2024 Start Date Monday, 10th June 2024 Desired Skills Communication skills more »

and fuel/expenses will be paid by the business. The purpose of the role is to design bespoke fire alarm solutions and write customer proposals. What are the benefits? The benefits for this position include: 25 Days annual leave plus statutory holidays. Company Pension Scheme. Hybrid working and … necessary. Ensuring that all designs and proposals meet with the relevant standards and regulations at the time of writing. Provide excellent technical information and customer service to all external and internal stakeholders. Essential Skills Experienced Fire Design Engineer (FIA Design qualification or similar). A full clean UK … Technical knowledge of fire systems such as Hochiki, Gent, Advanced or Ziton. The ability to pass vetting and security clearance checks. Desirable Experience Excellent customer service and communication skills. Previous experience within a similar role dealing with contractors and end users. Training Full training provided 'on the job more »

Electric Company Car! which will cost you hardly any company car tax. As an Account Manager, your role will be two-fold, providing great customer service to and driving business with their existing motor dealer accounts and actively canvassing and acquiring new business from target dealer accounts in … individual, hungry to succeed and be the best. * Great communication and presentation skills. * Able to persuade and influence potential sales over the line. * Excellent customer service skills. * Comfortable proposing ideas and proposals to management. In return…. * A friendly and people-focused culture with big ambitions for the more »

the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision … equivalent in English Language and Maths. Grade C or above , OR relevant experience in a similar NHS role. Desirable ECDL NVQ Level 2 in Customer Service Knowledge Essential Understanding of Risk Management, Data Protection and Information Governance Knowledge and understanding of Trust values & behaviours Desirable Experience of using … environment Understanding Radiology workflows Experience Essential Knowledge and experience of accurate Data Entry on a PC Able to cope in a pressurised environment Desirable Customer service Experience communication Essential Able to work using own initiative and as part of a team Able to communicate with staff and members more »

working on behalf business at the forefront supply chain solutions and design industry who work with some of the UK's leading brands. With customer service and technical knowledge being at the core of everything they do, they truly stand above the competition when it comes to delivering … or Beckhoff) Experience of Profibus/ASi communications Experience of Variable Speed Drives, Motors, and Safety Circuits Strong analytical and problem-solving skills Excellent customer service skills So what's on offer with the Controls Engineers role? A basic salary starting at £50,000 - £55,000. Compensation for more »

About the role Reporting to our Head of Enterprise Sales, the Sales Development Representative is primarily responsible for connecting with our large existing customer base as well as new potential targets to generate and build a sales pipeline of opportunities Key duties and responsibilities are : We are seeking a … warm customers, who have a purchase history from the previous 12-24 months. You will also be responsible for: Connecting with our large existing customer base and new potential targets to generate and build a sales pipeline of opportunities that can be progressed through the team structure to be … individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment. We truly believe our commitment to people, sustainability, and more »

of the business our On-Boarding Team in Albrighton is growing and we have 2 new opportunities for experienced On-boarding Administrators with strong customer service skills to join us. This is an amazing time to join the team as along with the growth of the business we … for new starter payroll Keep in regular contact with Line Managers, keeping them up to date on the progress of new starters for their service Provide accurate and timely updates and reports where required and work proactively to meet all targets and SLAs Carry out general administration tasks for … policy Undertake other activitiesfrom time to time to support the wider team, Onboarding Manager orSenior Onboarding Administrator What you'll have: Excellent Communication and Customer Service skills Previous experience of working in an administration role is essential, it would be an advantage if this was within a Recruitment more »

Job summary An exciting opportunity has arisen at Kettering General Hospital NHS Foundation Trust for a Service Desk Analyst.The primary purpose of the role is to provide First Line support services for ICT users and systems throughout the Trust and its peripheral sites. The post holder will be an … integral team member of the ICT Service Desk Support Team who provide a customer sensitive and responsive support, fault resolution, advice and technical support services, which ensures the maximum availability, performance and utilisation of information systems for the Trust directorates customers/clients.The post holder will be responsible … solving and ensuring agreed procedures and standards are met. Main duties of the job To provide a call logging and 1st Line incident resolution service and a local service to customers installing, supporting, and developing the use of Digital facilities throughout the Trust. Provision of a 1st Line more »

PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »

PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »