1 to 25 of 599 Customer Service Jobs in London

CE) c.£70,000 + benefits Remote working with occasional travel to Hertfordshire Permanent Role Overview: Lead the implementation of D365 CE [Sales, Marketing, Customer Service] Ensure solution compliance to service and technical standards Manage a team of junior developers, leading their development and training workshops Required … Skills: Experience in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Knowledge using .NET, .NET Core, and C# Experience working in an Agile/Scrum development environment. more »

2.4. 10yrs+ project management experience 2.5. Experience in a similar role 2.6. IT literate -Word/Excel/MS Project/Primavera 2.7. Strong customer service skills with effective communication It would be hugely advantageous to have any of the following; 2.8. Electrical Engineering qualifications 2391/18th more »

Senior Service Desk Analyst – Office 365 (O365 & EUD Support) £35,510 - £44,197 plus £1,750 location allowance and a 12.5% Shift allowance, hybrid working and excellent benefits Based at Hanslope Park near Milton Keynes Free shuttle bus available between central Milton Keynes and Hanslope Park Have you ever … thought about getting more from your career, using your passion for technology and customer service skills for a global organisation that delivers for the UK government and our international partners? If you’re passionate about technology and ready to lead a high performing team, this could be your … a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them. Inspire our Service Desk Analysts to be the best Our customer-focused Global Support Centre provides technical support across a wide range of ICT systems and more »

skilled and motivated surveyor to join our Building Compliance Team at emh. As a surveyor with emh, you will deliver a positive and engaged customer experience, which is compliant with statutory and regulatory bodies requirements. You will be involved in compliance and property related inspections including but not limited … with statutory and regulatory requirements. Emh has a co-regulation model, and you will actively engage with customers to address complaints and improve the service delivery, including participating in resident forums and scrutiny activity. You will have excellent communication and interpersonal skills, which you will demonstrate in the customer focused service you deliver, and by working closely and in conjunction with other stakeholders across the business, including our Trade Union representatives, colleagues within the Property Services Directorate, and both our Housing and Customer Service Teams. A HND or similar relevant professional qualification is essential to more »

The Systems and Connectivity Retrofit Solutions team within the customer services domain provides integrated and innovative Retrofit Solutions to our customers for a safe and sustainable fleet. One of the teams missions is to provide a service for airlines to modify/upgrade the in-service products … of maintenance and retrofit engineering in aerospace, Systems Engineering has the responsibility to create the technical information for the production of the instruction dossiers (‘Service Bulletins') to implement improvement and upgrade modification. In the UK a significant proportion of the focus is on, but not limited to, Landing Gear … Systems and Wing Structure for A320 family, A330 family, A350XWB. Systems Engineering is an exciting domain of Customer Services to work for in a number of ways: • We are a key interface and the closest area to the Design Office in Customer Services, whilst having the airline customers more »

and commitment. As part of our team, you would be eligible for: Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays. An additional day off for your birthday Discounted Gym Membership Retailer Discounts Access to electric vehicle leasing scheme (subject to eligibility … criteria) Enhanced maternity/paternity and adoption pay. Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Job Description We are currently seeking an experienced and dynamic Business Development Manager to join our team. The successful candidate will be responsible for identifying and pursuing new business opportunities, building and … maintaining customer relationships, and driving the growth of the company. Responsibilities: Develop and nurture relationships with customers. Act as the main point of contact between these customers and SGS. Carry out quarterly, half yearly, annual reviews with each customer. Understand and document each customers business needs and goals. Document more »

strong relationships and you're a collaborative and strong cross-functional team player, capable of partnering across geographies and practices. You have a demonstrated customer service motivation. Working independently - You are self-motivated and take initiative. You look for opportunities to contribute and work well with a virtual more »

+ Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex . Senior Field Service Engineer will be required to fault … find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time … served 'Field Service Engineer', a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve more »

and the list is growing! As a Supply Chain Co-ordinator, we’ll expect you to - · Ensure the supply of stock required to fulfil customer orders in a timely fashion, by placing daily purchase orders with our supply partners · Monitor, analyse, manage, and source unavailable stock · Initiate, maintain and … partners · Analyse Key Performance indicators (KPI’s) from 150+ suppliers with the aim of optimising problem areas · Work closely with IT, 3PL, finance and customer service teams to identity and formulate solutions for issues as they arise · Assist in enhancing in-house processes such as live order tracking more »

their financial goals by providing expert guidance and solutions to optimise their cloud infrastructure costs. This role will be the technical face of our service to the customer and will be responsible for identifying and implementing cutting-edge technologies and best practices, this includes cost optimisation, budget management … Contract Length: 6 Months Day Rate: Market Day Rate - Inside IR35 Key skills & Responsibilities Be a thought leader/evangelist for Cloud FinOps, driving customer platform modernisation & optimization through cost optimisation, budget management, financial reporting, compliance with financial regulations and policies, and monitoring and reporting on cloud infrastructure costs … and usage. Meet and collaborate with customer to understand their cloud infrastructure costs, usage patterns and priorities, providing recommendations and solutions that will help optimise costs, reduce waste, and increase efficiency. Build meaningful and lasting relationships with senior stakeholders within our partner community in the Cloud FinOps space. Multiple more »

re helping the UK's first 100% renewable energy provider to hire Senior Data Scientist focused on solving exciting business challenges in operations and customer service. This role can be based at either one of the client's hubs in either Nottingham or London, with very flexible presence in … TensorFlow) and experience with MLOps frameworks for model deployment Exceptional communication skills, able to engage confidently with non-technical stakeholders Experience resolving operational or customer experience-related problems such as workforce management, demand forecasting, or root cause analysis Strong visualisation skills including experience with Tableau Familiarity with Databricks and more »

experience with Amadeus Company Description Our client is a leading global airline and tourism representation company. They specialize in providing comprehensive sales, marketing, and customer service solutions to airlines, tourism boards, hotels, and other travel-related businesses. With a strong network of offices and professionals worldwide, our client … ticketing, and reporting services for our airline client. Your role will involve handling reservation calls, generating bookings, processing invoices and payments, and delivering excellent customer service. Key Responsibilities Answering reservation calls from both direct passengers and trade partners. Generating airline bookings, making changes, managing ancillaries, and issuing/reissuing … for airline tickets while adhering to strict airline and company reporting guidelines. Preparing daily and monthly airline sales reports and conducting reconciliation. Providing exceptional customer service over the phone and in-person. Assisting with ticket reissues, upgrades, reroutes, lost tickets, and other related inquiries. Handling group bookings and more »

delivering to over 150 countries worldwide? You will be joining a technology team who have a passion for innovation, collaboration, and providing the best service to their customers as well as embracing new ideas, technologies and approaches. As a Senior Fullstack developer, you will be joining one of their more »

industry knowledge and experience to deliver performance across a wide range of services for some of the world's most established gambling brands. Our ‘Customer First’ philosophy is the force behind our award-winning culture. Based all around the world, we work as close extensions of our clients’ teams … very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. THE ROLE We are seeking brilliant and motivated Product Manager to help us keep our Agile environment going. In this role, you will … a domain expert in your product area and will act as an advisor to internal teams and have a direct impact on how we service our other internal departments. The role is critical as it involves our main back office and many departments. Responsibilities include: Manage tactical or strategic more »

working and experienced Senior IT Support Engineer to join the College IT team. You will support the IT Manager in ensuring the highest professional service standards are provided in the College in relation to all aspects IT support to both students and staff and across all of its further … Maintain records of software licenses Manage stocks of equipment, consumables and other supplies Identify internal training requirements Troubleshoot email delivery issues and work with service providers Plan and undertake scheduled maintenance upgrades Account administration for students and staff on all platforms Solving access problems Support students and staff with … candidate will demonstrate good communication skills and be able to interact with both technical and non-technical users. Dedicated to the delivery of excellent customer service, the role holder will have a flexible approach to work and the ability to problem solve Work well under pressure with a more »

customers the freedom and assurance they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. The Service Now Systems Specialist ensures the proper functioning of applications - especially ServiceNow ITSM - used by Charterhouse. You will need to co-ordinate with business analysts … in London or Liverpool and at home. Requirements Perform regular reviews of data held in applications to identify inconsistencies, duplicates or quality issues within Service Now and CRM. Perform application health checks, raising concerns to IT support as appropriate Ensure systems configurations within Service Now are fulfilled and … changes (e.g. starters, leavers) are catered for on the system and licence allocations updated accordingly Ensure users are trained appropriately in using CRM and Service Now applications, including creating/maintaining training materials Work remotely (on a hybrid basis) and support remote users where applicable Create and modify reports more »

at Nétive as we continue to grow and thrive in the UK! As part of our expansion, we are seeking a dynamic Implementation/Customer Success Consultant to be a driving force in unlocking the full potential of our VMS (Vendor Management System) for our customers and manage the … successful implementations of our cutting-edge VMS across a wide array of organisations, Be innovative and implement your own ideas and areas for improvement, Customer satisfaction, going for a 7 or higher on customer evaluations, Using your commercial feelers so you see opportunities and create possibilities to expand … knowledge. This is a versatile position in which you can take full responsibility for ‘your own’ implementations and enjoy working with various colleagues and customer relations. Our offer Work with an award-winning software Plenty of opportunity for professional growth The freedom to be innovative Work in an award more »

Descriptions: As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team to prioritize and address customer requests, issues … and feature enhancements promptly. Standardized Operations: - Ensure the stability and security of customer cloud platforms through comprehensive risk governance, timely product updates, upgrades, and efficient emergency fault response. - Optimize cloud resources and performance, enhancing cloud operational efficiency and customer satisfaction. - Advocate for continuous product operation improvements, simplifying cloud … the architecture of main business line products. - Capability to understand and design cross-product system architectures and effectively solve related issues. - Ability to recognize customer categories and maintain tailored communication and problem resolution strategies, ensuring satisfaction at all levels, including senior management. - Strong operational management skills, focusing on system more »

years prior experience with providing technical support in a large corporate environment Ability to provide quality technical support, attention to detail, and a positive customer service attitude Good communication skills A collaborative attitude Strong attention to detail along with a commitment to quality and confidentiality A sense of more »

in their values, global reach, meritocratic culture and strong work ethic. Their success over the years has been built on their guiding principles of customer service, creativity, transparency, integrity, and responsibility. Our client has a flat company structure and encourage collaboration across all seniority levels, teams and locations more »

needs of our clients, whether they are small or large in scope. We pride ourselves on our exceptional attention to detail, our friendly, personal service and on the stunning results we achieve for our clients - on time and on budget. We are looking for an experienced Project Manager to … work request system. To provide on-call support for emergency situations. Each project to be led by Arkle’s main values: Ownership, Accountability, Personalised Service, Trust, Good communication, Quality of workmanship. To attend required meetings and training programmes. To follow all UK safety requirements. We are seeking someone with … Expert knowledge of health & safety and risk requirements The ability to implement health & safety programmes The ability to provide efficient, timely, reliable and courteous service to customers The ability to respond effectively to sensitive issues Exceptional attention to detail Ideally a driving licence and own car We are seeking more »

record keeping for all the buildings systems through traditional methods and use of building analytics and predictive maintenance techniques. Undertake regular walk-rounds of Customer areas and plant rooms to note and rectify any defects and to maintain in a clean, tidy and safe environment. Liaise and arrange sub … manage and control all sub-contractors. Provide innovative solutions to improve building, plant and system energy efficiency. Manage, rectify and record defects through the Customer reporting system, working with and leading a 2 man shift team. Engagement and updating Customer stakeholders on all issues and progress. They must … of issues and ensures completion. Able to organize and manage own work load. Good interpersonal skills. Good communication skills both verbal and written. Excellent customer service understanding and skills. Presentable and smartly dressed. Self-motivated with drive to exceptional service. Proactive individual. more »

very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. THE ROLE We are looking for a full-time Senior Full Stack Developer with at least 5 years of software development experience having more »

Senior Service Desk Engineer - London Contract - Initial 6 months On Site One of the largest global broking firms in London is hiring a Team Leader for the Service Desk supporting staff globally both face to face and remotely. You will primarily be working from the London office alongside … and mentoring through leading by example. This is a second/third line position where you will be expected to bridge the gap between service desk and infrastructure. As a senior member of the team, you will maintain the team rota, report and maintain KPIs for service desk … Azure Active Directory, Teams, Anti-Virus/Bitlocker encryption and ideally ITIL Foundation. This is a very fast paced company and a busy, professional service desk environment where you will be expected to have exceptional customer services skills and work with the highest level of stakeholders. We are more »

a highly motivated and detail-oriented Wholesale Operations Assistant to join our dynamic department. The ideal candidate will be responsible for managing global wholesale customer orders, including distributors, ensuring accuracy and timely processing times. The role requires a proactive and solution-focused mindset to ensure the execution of wholesale … orders and fulfilment success, alongside excellent customer service. The individual must have proven success in building relationships with key stakeholders, both internally and externally. As a growing business, troubleshooting skills are essential to resolve challenges swiftly, whilst contributing to delivering results and driving continuous improvement. CANDIDATE PROFILE … Excellent Excel skills, and proficiency in data analysis, modelling, and reporting is a plus. · Knowledge of order processing, key account management, and ensuring bespoke service based on individual customer requirements. · Skilled in managing 3PL’s and warehouse relationships. · Comfortable reviewing large sets of data to drive resolutions. · Experience more »