Customer Service Jobs in the East of England

51 to 75 of 344 Customer Service Jobs in the East of England

Internal Sales Administrator

Hoddesdon, Hertfordshire, South East, United Kingdom
SC4 Recruitment Limited
Hoddesdon is Office-based with free onsite parking. Do you have B2B customer service experience processing orders? Are you comfortable using Excel? Do you want a role that offers clear progression in a fast-growing, dynamic business? Due to the nature of this role, you will ideally come … from a sales administrative, B2B customer service or account manager role. If this is you, you could be who we are looking for to join a friendly and vibrant team where you'll play a pivotal role in driving our success! Internal Sales Administrator Responsibilities: Be the first … point of contact for customers by email, website and telephone. Managed a customer order inbox, ensuring customer orders were processed and customers were kept up to date with their stock and order queries. Maintain accurate sales records, reports, and databases to track progress and identify opportunities using CRM more »
Employment Type: Permanent
Salary: £28,000
Posted:

Aftercare Coordinator

Huntingdon, England, United Kingdom
Interaction - Huntingdon
is up to £30,000. They are looking for someone resilient, eager to grow and who prides themselves in providing a high level of customer service whilst managing a small team and working in a fast paced environment. A knowledge of windows and doors or the construction industry … Schedule planned warranty and aftercare works § Process and case manage new warranty and aftercare requests § Process and case manage escalations § Work with the relevant Service managers to utilize the engineers as productively as possible § Continuously achieve or exceed the departments and Team Members KPIs § Demonstrate and uphold, at all … times, the customer first policy § Keep accurate records of client and customer engagement using our in house software What will you bring? § Experience within an aftercare and warranty environment § Excellent customer service ethos, attention to detail and organisation skills § Excellent communication skills, both written and verbal more »
Posted:

Contact Centre Shift Leader

Cambridge, United Kingdom
Cambridge University Hospital NHS Foundation Trust
Leader within the Contact Centre at Addenbrookes Hospital, supporting the Contact Centre Manager and Deputy Contact Centre Manager in running our busy 24-7 service within the Unified Communications department. You will help ensure that each Contact Centre shift runs smoothly and efficiently and will be responsible for day … performance and development of their team, devising plans with their Agents to improve in these areas. Supporting team with day-to-day queries and customer escalation. Ensuring smooth shift handovers for the 24-7 service including organising staff shift changes on request. Coordinating backup testing of key telephony … Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
Posted:

Client Services & Marketing Assistant Apprentice

Suite 8, Crystal House, New Bedford Road, Luton, England
PARAGON TRAINING (UK) LTD
This is a fantastic opportunity to join a well-established organisation as a Customer Services Specialist Apprentice. You will have the opportunity to develop your knowledge and skills in end-to-end sales and customer interaction as part of a leading UK provider of Health and Safety training … programmes. Role Leading the end-to-end sales interaction with an allocated customer portfolio Managing sales internally within the organisation Retaining and growing a number of existing customer accounts Generating new business by contacting prospective customers, qualifying opportunities and bringing the sales process to a mutually acceptable close … up-to-date product knowledge in order to keep customers informed of our products and services Training Studying over 15 months to achieve a Customer Service Specialist level 3 qualification Training delivered by specialised Tutors and Guest Speakers Sessions delivered face to face and remotely over Microsoft Teams more »
Employment Type: Advanced Apprenticeship
Salary: Competitive salary
Posted:

Payroll Support Coordinator

St. Albans, Hertfordshire, South East, United Kingdom
Insite Public Practice Recruitment
services including PAYE, CIS, and umbrella company payrolls to a large portfolio of clients across various industries. With a focus on accurate, compliant, and customer-centric payroll solutions, they have earned a reputation for reliability and excellence in the region. We are currently seeking a talented Payroll Support Coordinator … to oversee the vital operations that facilitate seamless payroll processing for our client's diverse customer base. In this client-facing role, you will lead a team responsible for new starter processing, high-volume data entry, and addressing customer payroll queries related to taxation, compliance, and more. Payroll … compliant practices Maintain up-to-date knowledge of payroll legislation and implement process improvements Collaborate with payroll processing teams to streamline operations and enhance customer service Requirements and Experience: Proven experience in a payroll support services or payroll customer support role Strong understanding of UK payroll legislation more »
Employment Type: Permanent
Salary: £40,000
Posted:

Service Engineer Apprentice

5 Brand Street, Hitchin, England
LAKES BATHROOMS LTD
surrounding areas, fitting showroom displays and servicing our products in end users homes. Role Installation and inspection of displays in retailer showrooms, building on customer relationships Assess and repair damaged or faulty shower enclosures/screens in both customer homes and bathroom showrooms Carry out saleable services to … Telephone responses to aid and advise customers over the telephone - troubleshooting To be able to handle difficult conversations whilst remaining professional Liaise with the customer service team – updates to visits Maintaining recognised van stock To represent the company in a professional and competent manner Promote Lakes with every … service visit Training Full in house training provided towards the successful completion of the Level 2 Furniture Manufacturer standard qualification under the Fitted Furniture Installer pathway. Includes maths and English Functional Skills at Level 2 if applicable. Delivery method of training to be confirmed. Fully trained member of the more »
Employment Type: Intermediate Apprenticeship
Salary: £12,313.60
Posted:

2nd Line Engineer

Peterborough, Cambridgeshire, United Kingdom
Hybrid / WFH Options
BeTechnology Group
and assist with IT Projects & Migrations for clients Excellent communication skills and team player Be decisive and have the passion to problem-solve Strong Customer service skills Skills required/Desirable: 2+ years of It Experience within a similar role Windows management & troubleshooting experience Networking troubleshooting - DNS, DHCP … phone number removed) . Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking more »
Employment Type: Permanent
Salary: £33000 - £35000/annum Hybrid, Bonus, Onsite Parking, 28 da
Posted:

2nd Line Engineer

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Be Technology
and assist with IT Projects & Migrations for clients Excellent communication skills and team player Be decisive and have the passion to problem-solve Strong Customer service skills Skills required/Desirable: 2+ years of It Experience within a similar role Windows management & troubleshooting experience Networking troubleshooting - DNS, DHCP … . Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking, Routers, Firewalls, Troubleshooting. more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Employee Relations Advisor

Watford, England, United Kingdom
The ONE Group Ltd
role within a team of experienced HR professionals who are passionate about delivering a high-quality HR service. Delivering an efficient Employee Relations Advisory service through excellent standards of customer service Advising managers in relation to policy, HR best practice and legislation and managing a portfolio of … reports and case files. Contributing towards and delivering managerial ER workshops Ensuring that HR correspondence is completed in accordance with department SLAs and suits customer and business requirements. You will need the following experience:- Currently operating as an ER Advisor or have proven generalist HR experience. Able to demonstrate … credible ER knowledge covering all elements of the employee life cycle. Ideally CIPD Qualified or currently studying Understanding of Employment Law legislation Strong customer service skills Able to build effective working relationships with managers. In return they offer an excellent benefits package. For more information, please call me more »
Posted:

Internal Account Manager

Luton, England, United Kingdom
Team First Recruitment
Job Description Internal Account Manager This is a long-established and respected electrical manufacturer. They have built their reputation on providing excellent customer service to electrical contractors and wholesalers and have developed long established trading relationships with companies of various sizes. The Role: They are looking for an … add support to their busy sales team. The role is telephone based and you will be calling existing accounts to offer support and manage customer queries. You will be the first point of call for any customer wanting to place an order with the company and assisting customers … skills both written and verbal. Strong analytical and organisational skills with the ability to work in a fast-paced environment Problem-solving mentality. Previous customer service or sales support experience. Outgoing character, with a positive attitude and strong relationship building skills. The Package: Up to £30,000 plus more »
Posted:

Development Payroll Officer - Finance

Stevenage, United Kingdom
East and North Herts NHS Trust
Job summary We are recruiting for a Development Payroll Officer who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. We are looking for someone who has a passion for providing excellent customer service, who has an excellent telephone … to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Job description Job responsibilities Please see the attached … working in a payroll department. Experience of working in a large fast paced Payroll/Pensions environment. Desirable Experience of working in a shared Service environment Skills Essential Demonstrate ability to work on own initiative and have excellent organisational skills. Impeccable attention to detail, excellent interpersonal and communication skills more »
Employment Type: Permanent
Salary: £22816.00 - £24336.00 a year
Posted:

BSc (Hons) Digital Marketer Degree Apprentice

356-358 PRINCE AVENUE, WESTCLIFF ON SEA, England
ESSEX SCIENTIFIC LABORATORY SERVICES LTD
Closing Date Friday, 31st May 2024 Start Date Monday, 5th August 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Enthusiasm Inquisitive Confident Qualifications English GCSE … we can bring you the latest advancements in laboratory technology and ensure that you have access to the most reliable products on the market. Customer satisfaction is at the core of everything we do. We strive to exceed your expectations by providing technical expertise, exceptional customer service, and prompt support at every stage of your journey with us. Our knowledgeable customer service team is always ready to assist you with product enquiries, technical questions, and order processing, ensuring a seamless experience when you choose ESSLAB as your laboratory supplier. more »
Employment Type: Degree Apprenticeship
Salary: £25,000.00
Posted:

Senior Administrator

Hemel Hempstead, United Kingdom
Everest House Surgery
Job summary We are looking to recruit two dynamic part-time Senior Administrators who will assist us in providing an efficient and effective service for all our patients. The successful candidates will have excellent customer service and communication skills, together with the ability to supervise the reception … posts. This is a job share role that will cover both am and pm shifts. JOB SUMMARY: To provide an excellent reception and administrative service to patients and the wider primary care team under the guidance and direction of the Operations Manager. You will have specific administrative responsibilities, be … GCSE English C or above GCSE Mathematics C or above Desirable IT qualification Clinical audit skills qualification Experience Essential Experience of working in a Customer Service setting, preferably within a General Practice. Proven supervisory skills. Desirable Experience of using clinical software. Experience of training staff. Disclosure and Barring more »
Employment Type: Permanent
Salary: £25350.00 - £27300.00 a year
Posted:

Graduate Delivery Manager

Hertford, England, United Kingdom
Hybrid / WFH Options
Zoocha
a day to day basis Working closely with our Resource Manager and the wider Delivery team to appropriately and efficiently resource projects Providing excellent customer service and establishing constructive relationships with our clients Contributing to the continuous improvement of our agile delivery processes About Zoocha Founded in … experience Strong organisational skills with the ability to manage multiple tasks simultaneously. Strong analytical and problem-solving skills. A keen understanding of what great customer service looks like Excellent communication and interpersonal abilities with confidence to communicate at senior manager and director level within large organisations. Ability to more »
Posted:

Projects Engineer - MSP

Borehamwood, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Enable Technology
is to partner with our clients and tailor their IT strategy. Driven by our vision to become one of the UK's premier Managed Service Providers (MSPs), we're dedicated to expanding our product offerings and client base. However, our ultimate priority remains delivering top-tier technological solutions that … dedicated to providing our team members with ample opportunities to develop skills in new areas and advance their careers. Whether you're an experienced Service Desk Engineer or just starting out, we're committed to helping you reach your full potential. At Enable, our small team environment enables us … technical users You enjoy working as both a part of a team and leveraging the expertise of others to solve problems You have exceptional customer service skills with a proven ability to quickly build rapport. SYSTEMS YOU ARE FAMILIAR WITH Proficiency in Microsoft Office 365 services and email more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Information Communications Technician Apprentice

CHURCH BARNS, WARE ROAD, WIDFORD, WARE, England
NFS RESTAURANT TECHNOLOGY LIMITED
Do you love all things tech in the retail or hospitality industry? Would you like to join our team of talented Hardware Service Engineers? We are a global software company providing innovative booking system technology for the hospitality, workplace and venues industries. Role As an EPOS Support Engineer (ICT … set to better serve our clients What we are looking for: Able to drive and have a full UK driving licence Have a great customer service attitude Experience of supporting a diverse range of customers Great communication skills, particularly experience of customer interaction Previous retail or hospitality … Closing Date Monday, 17th June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Logical Team working Initiative Qualifications English GCSE or equivalent, grade C/4+ (Essential more »
Employment Type: Advanced Apprenticeship
Salary: £17,000.00
Posted:

Technical Services Analyst (Infrastructure)

Luton, England, United Kingdom
DataCareers
resolve infrastructure alerts and issues around M365, Exchange online and Citrix related queries.Support sys admin projects, including Exchange online, M365, SCCM, Intune etc.Provide excellent customer service to all Users of the service.Create and maintain relevant technical documentation and knowledge articles.The successful candidate will be able to demonstrate:Essential … admin experience in the following technical environment: M365, (Exchange online, Teams, Sharepoint), Email, (Exchange), MS system Centre/Endpoint Manager, Intune. Active Directory admin.Excellent customer service skills.Strong written and verbal communication skills.Eagerness to learn any new technologies.Great team player experienceDesirable skills include:VMWareMonitoring toolsMobile device management more »
Posted:

Technical Services Analyst (Infrastructure)

Luton, England, United Kingdom
DataCareers
alerts and issues around M365, Exchange online and Citrix related queries. Support sys admin projects, including Exchange online, M365, SCCM, Intune etc. Provide excellent customer service to all Users of the service. Create and maintain relevant technical documentation and knowledge articles. The successful candidate will be able to … experience in the following technical environment: M365, (Exchange online, Teams, Sharepoint), Email, (Exchange), MS system Centre/Endpoint Manager, Intune. Active Directory admin. Excellent customer service skills. Strong written and verbal communication skills. Eagerness to learn any new technologies. Great team player experience Desirable skills include: VMWare Monitoring more »
Posted:

Technical Services Analyst

Luton, Bedfordshire, United Kingdom
Data Careers Ltd
alerts and issues around M365, Exchange online and Citrix related queries. Support sys admin projects, including Exchange online, M365, SCCM, Intune etc. Provide excellent customer service to all Users of the service. Create and maintain relevant technical documentation and knowledge articles. The successful candidate will be able to … experience in the following technical environment: M365, (Exchange online, Teams, Sharepoint), Email, (Exchange), MS system Centre/Endpoint Manager, Intune. Active Directory admin. Exceptional customer service skills. Strong written and verbal communication skills. Eagerness to learn any new technologies. Great team player experience Desirable skills include: VMWare Monitoring more »
Employment Type: Permanent
Salary: £38000 - £42000/annum Comprehensive range of Employee Bene
Posted:

Technical Services Analyst

Central Bedfordshire, England, United Kingdom
DataCareers
alerts and issues around M365, Exchange online and Citrix related queries. Support sys admin projects, including Exchange online, M365, SCCM, Intune etc. Provide excellent customer service to all Users of the service. Create and maintain relevant technical documentation and knowledge articles. The successful candidate will be able to … experience in the following technical environment: M365, (Exchange online, Teams, Sharepoint), Email, (Exchange), MS system Centre/Endpoint Manager, Intune. Active Directory admin. Exceptional customer service skills. Strong written and verbal communication skills. Eagerness to learn any new technologies. Great team player experience Desirable skills include: VMWare Monitoring more »
Posted:

IT Technician

Stalham, Norfolk, United Kingdom
Technique Recruitment Solutions
a bespoke manufacturer that specialises in marine glazing and works with some of the world’s most prestigious yacht designers and boat builders. Our customer employs more than 170 people at its 12-acre Norfolk site near Stalham and have a new opportunity for an IT Technician to join … level interface with the external providers and specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures … accurate logging incidents, service requests, access requests and changes. o That for every call and/or reported event a service ticket is created in both a timely and accurate manner. This one call/one ticket method provides effective tracking of all incidents and service requests. more »
Employment Type: Permanent
Posted:

IT Technician

Norfolk, East Anglia, United Kingdom
Technique Recruitment Solutions Limited
a bespoke manufacturer that specialises in marine glazing and works with some of the world's most prestigious yacht designers and boat builders. Our customer employs more than 170 people at its 12-acre Norfolk site near Stalham and have a new opportunity for an IT Technician to join … level interface with the external providers and specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures … accurate logging incidents, service requests, access requests and changes. o That for every call and/or reported event a service ticket is created in both a timely and accurate manner. This one call/one ticket method provides effective tracking of all incidents and service requests. more »
Employment Type: Permanent
Posted:

Field Service Engineer, Medical Ultrasound Systems

Watford, Hertfordshire, South East, United Kingdom
TRS Consulting
Field Service Engineer, Medical Ultrasound Systems Basic Salary Up To £53,000 Car Allowance Overtime Excellent Benefits **Excellent opportunities for experienced Ultrasound Medical Imaging Field Service Engineers to join a market leader in sophisticated medical imaging systems, offering first class opportunities for career development** The Role - Field Service Engineer, Medical Ultrasound Systems Following expansion, they seek to recruit a customer focused and technically motivated Field Service Engineer responsible for the service, repair and maintenance of their range of highly advanced ultrasound systems. Your Background - Field Service Engineer, Medical Ultrasound Systems To be considered … for this exciting role, you must be able to demonstrate: A background working in a field service or technical support role, gained within a medical imaging environment Extensive experience of repairing x-ray or ultrasound medical imaging systems Qualified to a minimum of ONC or HNC level or above more »
Employment Type: Permanent
Salary: £50,000
Posted:

Field Service Engineer

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
We need an electrically biased Field Service Engineers to join an experienced team and become an expert in our sector. We've been in business for over 180 years and with no 'on call' shifts, you'll always know where you need to be and when whilst installing, servicing … to £50,000) BENEFITS: · Company van included - available for private use · Company credit card and fuel card · 23 days holiday rising to 28 with service · 6% company pension · Laptop and mobile phone · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we'll be relocating to … Leicester this year. You'll be based from home as a Field Service Engineer. Covering the South and East Anglia, you'd ideally live in any of the following locations: Milton Keynes, Leicester, Reading, Watford, Cambridge, Slough, Oxford, Aylesbury, High Wycombe, Luton, Northampton, Peterborough, Bedford, Crawley, Woking, Guilford, Andover more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Field Service Engineer

Bedford, Bedfordshire, South East, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
We need an electrically biased Field Service Engineers to join an experienced team and become an expert in our sector. We've been in business for over 180 years and with no 'on call' shifts, you'll always know where you need to be and when whilst installing, servicing … to £50,000) BENEFITS: · Company van included - available for private use · Company credit card and fuel card · 23 days holiday rising to 28 with service · 6% company pension · Laptop and mobile phone · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we'll be relocating to … Leicester this year. You'll be based from home as a Field Service Engineer. Covering the South and East Anglia, you'd ideally live in any of the following locations: Milton Keynes, Leicester, Reading, Watford, Cambridge, Slough, Oxford, Aylesbury, High Wycombe, Luton, Northampton, Peterborough, Bedford, Crawley, Woking, Guilford, Andover more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:
Customer Service
the East of England
10th Percentile
£22,750
25th Percentile
£25,000
Median
£29,000
75th Percentile
£40,000
90th Percentile
£53,750