1 to 25 of 340 Customer Service Jobs in the East of England

Are you an experienced Service Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time? Our Service Engineers are essential to efficiently & effectively assist our more »

Ipswich, Drivers only MAIN PURPOSE To take a lead role in championing our customer service standards, deputise for S ervice Managers, and mentor Team Leaders and Support Workers to ensure all Tenants receive individualised high quality support. AREAS OF RESPONSIBILITY To promote and communicate with all our Tenants more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Air Source Heat Pump Installers or Plumbing Engineers to enter in to the ASHP … between £1,000 to £2,000 per week. Required qualifications: - NVQ Level 3 in Plumbing and heating Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer, HVAC Engineer, Multi Skilled Engineer, Fitter. Rubix M&E are trusted … partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing team. We are also recruiting for; Renewable Electricians more »

Are you an experienced Service Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time? Our Service Engineers are essential to efficiently & effectively assist our more »

Are you an experienced Service Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time? Our Service Engineers are essential to efficiently & effectively assist our more »

and Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients. If you have strong experience in Customer S... APCT1_UKTJ more »

and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with more »

technical conduit The successful candidate will work on several key projects, whilst this organisation goes through some key projects to increase the level of customer service available. This organisation has fantastic L&D opportunities and has upskilled employees in every role they offer. There is an opportunity here more »

Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. Key Responsibilities: first-level contact and problem resolution for all users with software and application problems. as many user-reported problems as expertise … years' experience in a helpdesk or technical support role. track record in supporting customers/clients effectively. problem-solving skills and a strong customer-oriented focus. proactive approach to preventing and resolving issues. communication and interpersonal skills, with a flair for dealing with various levels of technical users and more »

Support Consultant you will play a crucial role in ensuring the continuous availability of the software our client develops in house. This is a customer facing role where you will be responding to inbound tickets, and calls. You will also provide support to the 1st line consultants, demonstrating a … Role Responsibilities: Triage, troubleshoot and resolve inbound calls and tickets at a 2nd line level. Mentor junior colleagues on more challenging tickets. Provide outstanding customer support, investigating faults resolving or recommend additional training for the client. Support the inhouse developed software products and sharing repeated faults to the wider … kept up to date. Skills: You must have experience working in application or software support. Experience in a client facing role is essential. Outstanding customer service and communication is essential. Experience working with CRM, Office 365 and Ticketing systems is essential. Having skillsets with SQL scripting is desirable. more »

installation and maintenance. Provide regular reporting to the Head Office. Essential Requirements A professional, well-presented appearance. Excellent written and verbal communication skills. Superior customer service skills, with a commitment to maintaining the organisation's reputation. Relevant experience in a similar position. Extensive knowledge and hands-on experience … road Company benefits: 30 days annual leave plus 1 additional day within 2 weeks of your birthday. Comprehensive healthcare package, including 24-hour GP service, in-patient/out-patient care, therapies cover, and advanced cancer care cover. Mental health and wellbeing programs, along with audio, optical, and dental more »

commitment to creating 'an even better tomorrow'. Role summary: This role is split into 2 primary functions: To provide a pro-active and customer-orientated Pre and Post Sales Technical Support Service to our internal and external customers, and distributors via remote support services primarily Phone, E … Mail and Teams. To provide a centralised engineering service to our business supporting all internal customers to deliver exceptional customer service and solutions. Skills/Responsibilities: Provide First-Line Support : Serve as the initial point of contact for technical inquiries, troubleshooting, and issue resolution. Document and Track … and optimizing their technical systems. Offer guidance, training, and best practices to help users resolve recurring issues and improve their overall technical proficiency. Ensure Customer Satisfaction : Deliver exceptional customer service by responding to inquiries promptly, addressing customer concerns professionally, and striving to exceed expectations. Customer more »

As a Technical Support Engineer you will be providing technical expertise and support to engineers during installation and commissioning of security systems across the customer site including both a pre-production and production system. Provide the maintenance and monitoring of an on-premise security system. Be responsible for resolving … including VM’s, SAN solutions and system applications. To complete system checks that include hardware, performance, configuration, asset inventory and database backups. To meet customer compliance and certification by following strict and rigorous policies and change control procedures for any/all system changes. To conduct the planning, testing … many system problems as possible without the need to send an engineer To maintain accurate, real time records of site based interactions in Tesseract Service Centre providing customers and other G4S employees with all relevant information in a timely manner (call log numbers, progress updates etc.) To maintain accurate more »

Service Desk Manager – Colchester Salary - Up to £55,000 GS Solutions are currently partnered with a "modern workplace" focused MSP, who are looking for a service desk manager to their team on a permanent basis. This position is based on-site in Colchester, with the opportunity to work … from home once every fortnight or so - as well as very small requirement to visit their other offices. Skills Proven experience as a Service Desk Manager or similar role. Experience working in an ITIL based MSP Environment. Strong customer service background. Knowledge of the Autotask ticketing system more »

performance metrics and budgets. Client and Business Development Manager: Skills/experience Significant, proven/demonstrable experience in client relations, business development, account management, customer service and expertise in consultative selling, preferably in an executive education or a related field Comfortable dealing with senior business contacts both internally more »

Service Desk Analyst Hybrid with 2x days each week in the Cambridge office, 1x day each week in the London office and 2x days working from home. Travel to London will be expensed. Circa £27,000 - £30,000 Permanent We are currently assisting a prestigious client with their search … for a Service Desk Analyst. A successful candidate will provide the first contact point in the IT department for all IT-based queries and issues. You will resolve issues at the first point of contact or allocate as appropriate. You'll also support desktop technologies and maintain incident records … an idea of how this flexible role would look and feel, here are some of the things you could expect to do: Deal with customer enquiries and requests Provide support for all desktop-used technologies Maintain incident records using the Help Desk system, assign tickets and escalate to other more »

St Edmunds.. Maintenance, Gas, Domestic, Boilers, Commercial, Maintaining, Admin, Administrator, Coordinating, Coordinator, Coordination, Supervisor, Advisor, Office, Contracts, Construction, Engineering, Production, Manufacturing, Operations, Co-ordinator, Customer Service, Equipment, Residential, Industrial. more »

Training and development scheme tailored to you! Annual pay reviews Onsite parking Generous pension scheme 20 days holiday + 8 Bank Holiday (rising with service) Technologies you will use and experiences you will have: Windows Server support and administration Office365 support Network troubleshooting and support 1st/2nd Line … Driving Licence Role: IT Support Engineer Location: Hertford (Hybrid - 2 days working from home) Salary: £25,000 - £30,000 My client are a leading Service Provider, seeking an IT Support Engineer with a strong work ethic, friendly personality and a desire to continuously learn and develop in their next … will also get the opportunity to pass Microsoft exams free of charge. When working with the established clients, you will show provide top-level customer service whilst putting your new and existing skills into action onsite and remotely. With exciting projects continually on the go, the exposure you more »

to kick start your career with Volvo. The role includes repairing and replacing faulty parts, developing an understanding of workshop equipment and advising the service receptionists about required repairs. Role The role of a vehicle service technician is to maintain, service and repair vehicles to a consistently … high standard. Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features. The role will vary by employer based upon the specific needs of the location, but the position typically involves: Servicing vehicles by carrying out … check and maintenance Repairing and replacing faulty parts Developing an understanding of workshop equipment Advising the service receptionists about required repairs Producing time estimates Maintaining repair and service records Training Motor Vehicle Service and Maintenance Technician (light vehicle) Level 3 Apprenticeship Standard: The programme lasts for at more »

days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be … outstanding attention to detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer more »

hybrid working with 2 days WFH and the rest based in their St Ives office Experience Knowledge of Windows Server, networking and storage Proven Customer Service Skills If you are an experienced 2nd Line Engineer looking for a new career opportunity, please apply now! Carbon60, Lorien & SRG - The more »

D365 Developer (CE) Willmott Dixon are looking for an experienced D365 Developer (CE) with solid, hands-on experience of customisation development of Dynamics 365 Customer Engagement (D365 CE). You may well also have some experience of delivering Power Platform services using the suite of Microsoft's Power Apps … canvas and model driven apps. Ability to create business processes and custom connectors with Microsoft Power Automate. Experience of Implementing Dynamics 365 (CRM) solution: Customer Engagement (Sales, Customer Service, Marketing) A good understanding of sales, marketing, business processes and how they relate to D365. Web Resources/… values and behaviours, Willmott Dixon could be the place for you! * Flexible * Fun * Uncomplicated * Genuine and friendly * Innovative and keen to improve * Responsive to customer needs Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits more »

IT Support Engineer Salary : Up to £30K DOE Location : Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical role … in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service consistently. Maintaining appropriate … Achieving designated KPIs Escalating IT issues to the appropriate senior personnel when necessary. Undertaking small to medium-sized IT projects as instructed by the Service Desk Manager. Maintaining up-to-date security and upgrades for desktops and laptops for both clients and internal use. Offering assistance as needed to more »

This role will be coveringPeterbourgh, Ipswich, Norwich and surrounding Areas. To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out preventative maintenance in accordance with … manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work more »

maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »