20 Apprenticeship Customer Service Jobs in the East of England

The apprentice will support the Customer Service Section Manager and Customer Service Graduate primarily with regular reporting and data analysis, with the opportunity to input to the reporting transformation plan. This role will require a team player who will contribute positively and efficiently to the daily … operations of customer services. Role To run regular (daily/weekly) scheduled reports To support the Section Manager and Graduate with the overall reporting improvement plan Create new Salesforce (customer case management platform) reports and dashboards to monitor all customer case related data Purchasing portal administration and … Positions Available 1 Closing Date Thursday, 13th June 2024 Start Date Saturday, 13th July 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Strong numeric communication Microsoft Office Package Tableau knowledge Qualifications English & Maths GCSE or equivalent, grade 4/ more »

This is a fantastic opportunity to join a well-established organisation as a Customer Services Specialist Apprentice. You will have the opportunity to develop your knowledge and skills in end-to-end sales and customer interaction as part of a leading UK provider of Health and Safety training … programmes. Role Leading the end-to-end sales interaction with an allocated customer portfolio Managing sales internally within the organisation Retaining and growing a number of existing customer accounts Generating new business by contacting prospective customers, qualifying opportunities and bringing the sales process to a mutually acceptable close … up-to-date product knowledge in order to keep customers informed of our products and services Training Studying over 15 months to achieve a Customer Service Specialist level 3 qualification Training delivered by specialised Tutors and Guest Speakers Sessions delivered face to face and remotely over Microsoft Teams more »

surrounding areas, fitting showroom displays and servicing our products in end users homes. Role Installation and inspection of displays in retailer showrooms, building on customer relationships Assess and repair damaged or faulty shower enclosures/screens in both customer homes and bathroom showrooms Carry out saleable services to … Telephone responses to aid and advise customers over the telephone - troubleshooting To be able to handle difficult conversations whilst remaining professional Liaise with the customer service team – updates to visits Maintaining recognised van stock To represent the company in a professional and competent manner Promote Lakes with every … service visit Training Full in house training provided towards the successful completion of the Level 2 Furniture Manufacturer standard qualification under the Fitted Furniture Installer pathway. Includes maths and English Functional Skills at Level 2 if applicable. Delivery method of training to be confirmed. Fully trained member of the more »

Closing Date Friday, 31st May 2024 Start Date Monday, 5th August 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Enthusiasm Inquisitive Confident Qualifications English GCSE … we can bring you the latest advancements in laboratory technology and ensure that you have access to the most reliable products on the market. Customer satisfaction is at the core of everything we do. We strive to exceed your expectations by providing technical expertise, exceptional customer service, and prompt support at every stage of your journey with us. Our knowledgeable customer service team is always ready to assist you with product enquiries, technical questions, and order processing, ensuring a seamless experience when you choose ESSLAB as your laboratory supplier. more »

Do you love all things tech in the retail or hospitality industry? Would you like to join our team of talented Hardware Service Engineers? We are a global software company providing innovative booking system technology for the hospitality, workplace and venues industries. Role As an EPOS Support Engineer (ICT … set to better serve our clients What we are looking for: Able to drive and have a full UK driving licence Have a great customer service attitude Experience of supporting a diverse range of customers Great communication skills, particularly experience of customer interaction Previous retail or hospitality … Closing Date Monday, 17th June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Logical Team working Initiative Qualifications English GCSE or equivalent, grade C/4+ (Essential more »

The role of a Vehicle Parts Advisor is to provide each and every one of our customers with consistently high levels of service within the Parts Department. This Apprenticeship Programme is an exciting opportunity to kick start your career with Volvo, one of the world’s leading automaker and … parts sold Working with technicians to ensure they have the correct parts to complete their work Training The Vehicle Parts Advisor role follows the Customer Service Practitioner Level 2 standard The Programme typically lasts between 12 and 24 months depending on the career path chosen and you'll … lots of opportunities within our expanding retailer network to progress and move into new roles once you’ve successfully completed the programme. Apprenticeship Standard Customer service practitioner (level 2) Training Provider CALEX UK LTD Working Week A typical working week could be 40 hours Monday - Friday 8.30am - 5.30pm. more »

Making sure any queries or questions asked by learners are answered General admin Answering calls Spreadsheet data Training TheLightBulb will deliver the Level 2 Customer Service Practitioner Apprenticeship Standard To include 20% off the job training In-house training will be given to support specifics of the role … There will be opportunities for ongoing career progression and development for the right candidate Apprenticeship Standard Customer service practitioner (level 2) Training Provider THELIGHTBULB LTD Working Week Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.30pm Expected Duration 13 Months Positions Available 1 Closing Date Friday, 31st May … Start Date Saturday, 1st June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working Initiative Qualifications English GCSE or equivalent, grade 4/C (Essential) Maths GCSE or equivalent, grade 4/C (Essential) About more »

join our dynamic and expanding team. Work as part of a market leading calibration laboratory to help deliver the highest quality of calibration and service in a timely manner to ensure top-level customer satisfaction. We calibrate precision equipment for the measurement of sound, vibration and air quality. … Closing Date Friday, 24th May 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Keen to engage Keen to learn … Embrace new technology Customer Service skills Qualifications English GCSE or equivalent, grade A*-C/9-4 (Essential) Maths GCSE or equivalent, grade A*-B/9-5 (Essential) About the Employer CAMPBELL ASSOCIATES LTD Based in Great Dunmow, Essex and founded in 1999. A friendly team of more »

Exposure to M365 and Azure a desirable attribute · Understanding of key concepts, Legacy/cloud and Hybrid cloud. · Good Telephone/Communication manner and customer liaison skills Training Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they … configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. · Address IT issues by prioritizing in response to customer service level agreements. · Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets. · Support the roll out of … Closing Date Friday, 14th June 2024 Start Date Monday, 17th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications 5 GCSE's more »

Closing Date Sunday, 2nd June 2024 Start Date Monday, 17th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Physical fitness Enthusiasm/… the highest quality parts because we are passionately committed to delivering outstanding levels of quality-assured repair, design and fitment. It's the same customer service ethos that has seen our sister company thrive and expand over the last three decades. Our core business is in the replacement more »

Essential) Maths GCSE or equivalent, grade C or 4 (Essential) About the Employer ISALES ACADEMY LIMITED A specialist SALES, MARKETING, DIGITAL, LEADERSHIP and CUSTOMER SERVICE training company, delivering excellence since 2017. We design and deliver high-quality, innovative APRENTICESHIPS and BESPOKE TRAINING SOLUTIONS. more »

Closing Date Monday, 17th June 2024 Start Date Wednesday, 19th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Physical fitness Qualifications English … for nearly three decades. We have earned a great reputation in the local area for the high quality of repair work and first class customer service we provide, and our expert team are regular industry award winners. We work alongside the UK’s leading manufacturers, insurers, fleet companies more »

System Engineers to join their team. Role The new apprentices will initially be working with an experienced engineer learning how to install, maintain and service CCTV, Access Control, and Intruder Alarms. The successful applicant should be committed to developing new skills and gaining knowledge of the industry. In addition … to regularly attending college, the Apprentice will learn customer service, health and safety, safely operating and maintaining all relevant handheld tools The ideal candidate will need the confidence to deal with clients in a professional manner, be reliable, adaptable, conscientious, and able to follow instructions. Training Skills for more »

maintenance Observing and assisting technicians Car technicians will be expected to see whether components and systems are secure and working properly Training Motor Vehicle Service And Maintenance Technician Level 3 (Light Vehicle): Servicing - Working to manufacturer servicing guidelines to ensure the vehicle is running at optimum performance Maintenance - Replacing … and location to be confirmed A full-time career within the automotive industry with many opportunities to progress to positions of responsibility, including a Service Manager, Master Technician and Dealership Principles. The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop … careers within the specific interests they may have, progressing through their dealership and being an asset to Ford Motor Company. Apprenticeship Standard Motor vehicle service and maintenance technician - light vehicle (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday with some Saturdays required (40 hours max). Shifts more »

Duties include - booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Monday, 17th June 2024 Start Date Sunday, 30th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

Expected Duration 24 Months Positions Available 1 Closing Date Monday, 16th December 2024 Start Date Friday, 20th December 2024 Desired Skills Attention to detail Customer care skills Problem solving skills Team working Initiative Patience Physical fitness Qualifications Maths and English GCSE or equivalent, grade 4 (Desired) About the Employer … expert colleagues, repairing over 100,000 vehicles a year. You’ll find our highly qualified technicians deliver true excellence on every job. And our customer service is founded on respect and integrity. We respect the environment too. Our innovative technology drives us to use the most sustainable repair more »

Expected Duration 24 Months Positions Available 1 Closing Date Monday, 16th December 2024 Start Date Friday, 20th December 2024 Desired Skills Attention to detail Customer care skills Problem solving skills Team working Initiative Patience Physical fitness Qualifications Maths and English GCSE or equivalent, grade 4 (Desired) About the Employer … expert colleagues, repairing over 100,000 vehicles a year. You’ll find our highly qualified technicians deliver true excellence on every job. And our customer service is founded on respect and integrity. We respect the environment too. Our innovative technology drives us to use the most sustainable repair more »

to kick start your career with Volvo. The role includes repairing and replacing faulty parts, developing an understanding of workshop equipment and advising the service receptionists about required repairs. Role The role of a vehicle service technician is to maintain, service and repair vehicles to a consistently … high standard. Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features. The role will vary by employer based upon the specific needs of the location, but the position typically involves: Servicing vehicles by carrying out … check and maintenance Repairing and replacing faulty parts Developing an understanding of workshop equipment Advising the service receptionists about required repairs Producing time estimates Maintaining repair and service records Training Motor Vehicle Service and Maintenance Technician (light vehicle) Level 3 Apprenticeship Standard: The programme lasts for at more »

solutions to lots of different types of customers from large car manufacturers and supermarkets to Schools and even home users. As part of this service, we need to provide support to our customers that have purchased our solutions. The technical support team provides this service to new, evaluating … and existing customers. This is a busy team that provides a support service to our customers via Phone, email and a live chat system. The Technical Support team consists of around 10 staff based in the UK office and 3 in the US. The apprentice role includes the below … Closing Date Monday, 17th June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Patience Qualifications English GCSE or equivalent, grade more »

we're committed to developing our people, the health and safety of our people and share a desire to succeed by delivering a better customer experience. Dalkia UK is a hard technical facilities management provider so we're responsible for the electrical, gas & engineering aspects of the buildings we … and we aim to retain our apprentices post course completion. We run multiple online and face to face training sessions covering topics such as customer service. We also run wellbeing programmes throughout the year and each apprentice can take a paid day’s leave to do something in their more »