IT Support Analyst (1st/2ndLine) Permanent (Competitive Salary) London (Hybrid Working) Posted 09/05/24 CVs by Asap Start Date May – Jul 24 Meraki Talent is looking to recruit a 2ndLine IT Support Analyst for … Microsoft suite of products and ideally Apple -coupled with strong communication and organisation skills. Responsibilities of the IT Support Analyst (1st/2ndLine) Provide excellent technical support to users through various forms of communication tools Promptly address Service Desk tickets, giving priority … responding promptly Maintain high standards of customer service throughout the support journey Experience of the IT Support Analyst (1st/2ndLine) Experience in IT Support positions – up to 2ndline level Strong understanding in Microsoft suite of more »
2ndlineSupport Engineer Microsoft Stack/Azure Circa £30k Bristol/Portishead - Hybrid We are representing a managed service provider specialising in Microsoft technologies. They are looking for a 2ndlineSupport Engineer to support their customers. … As 2ndlinesupport you will be handling escalations from the 1st Line Team and actively monitoring infrastructure through a variety of products. This team operate on a hybrid basis working both at home and in the office. You shall gain exposure to … a range of technologies and have the opportunity to further develop your skillset with fellow enthusiastic IT professionals. What we are looking for: 2ndlinesupport experience Microsoft Stack - Azure/SharePoint Active Directory A positive mindset and a willingness to learn. Network Supportmore »
IT Support Officer (1st/2ndLineSupport) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2ndline IT assistance across all aspects of … the SME business. As IT support administrator you will support the companies user base at a 1st and 2ndlinesupport level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices. Onsite Key Responsibilities Installing, configuring and maintaining … Windows 10 and Windows 11 desktop environment. Provide 1st and 2ndline IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all more »
Birmingham, Coleshill, Warwickshire, United Kingdom
VIQU Limited
2ndLine IT Support Engineer (MSP) – Birmingham £25,000 to £32,000 We’re partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful 2nd … IT Support Engineer will join a vibrant and talent team of engineers who operate within a collaborate environment. As the 2ndLine IT Support Engineer, you will be resolving issues with a wide range of customers – this will involve being in … need to be familiar with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Requirements of the 2ndLine IT Support Engineer: Proven experience in a Managed service provider (MSP) or Telecommunications. Experience in a 1st or 2ndmore »
2ndLineSupport Engineer - Milton Keynes 5 Days per week onsite - £40,000 2ndLineSupport Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2ndLineSupport Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. … Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills, * Strong 2ndLinesupport experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
2ndLineSupport Engineer – M365 – Home based - £35,000 - £40,000 Do you want a tailored progression plan, with a direct path into 3rd linesupport or Project Engineering? Looking to potentially become a team lead in future? Can you handle … that is their evolving Microsoft practice. Importantly, the business culturally is superb and care deeply about their staff both personally and professionally. Key Skills: 2ndlineSupport experience Microsoft Workplace Intune/MEM Enterprise Mobility & Security This is the perfect opportunity for any 2nd … role is not for you, register with us letting us know your preferences, and will be in touch when the right role comes in. 2ndLineSupport Engineer – M365 – Home based more »
Southwark, Chaucer, Greater London, United Kingdom
Mars Recruitment
2ndLine IT Support Engineer, Southwark, London. £30,000 Our market leading professional services client is looking to recruit a 2ndLine IT Support Engineer. As part of a team of dedicated engineers, you’ll be providing 2ndLine … you want to make a move into a more technical environment then I highly recommend that you apply to this role. The role: The 2ndLine IT Support Engineer will provide support to a diverse group of users, responding to incidents and requests … install hardware, software and mobile devices, and have the opportunity to administer servers and gain insight into infrastructure based technology. About you: The successful 2ndLine IT Support Engineer will need to be self-motivated, conscientious, methodical and organised, with the ability to liaise with more »
2ndLine IT Support Engineer - £36,000 - Billing Hill - Unbelievable Benefits! Role: 2ndLine IT Support Engineer Location: Billing Hill Salary: £30,000 - £36,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now My client's are looking for an experienced … 2ndLine IT Support Engineer to join a rapidly growing IT department in Billing Hill. The successful candidate will be responsible for providing technical support for IT systems, resolving issues and providing advice on technical solutions. Responsibilities: - Provide on-site technical support … be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Interviewing Immediately - Apply Now Built more »
Job Title: 2ndLineSupport Specialist Location: West London, Central Salary: £50k Schedule: Full-time, 5 days a week, 1-2 days a week remote Are you a skilled 2ndLineSupport Specialist with a passion for resolving technical issues … West London. Great opportunity to further your career in a business that will genuinely grow your skills and knowledge. Role and Responsibilities: Provide comprehensive 2ndLineSupport, resolving technical issues promptly and efficiently. Diagnose and troubleshoot hardware and software problems, ensuring minimal disruption to business … requests and resolutions. Offer technical guidance and assistance to end-users, promoting best practices for IT systems usage. Requirements: Proven experience in a 2ndLineSupport role, if you have exposure to Finance or Trading environments that would be a bonus In addition, if more »
Birmingham, Coleshill, Warwickshire, United Kingdom
VIQU Limited
2ndLineSupport Engineer – Coleshill (West Midlands) £25,000 - £32,000 We’re partnered with a growing IT Managed Service provider based in Coleshill (West Midlands) that is looking to grow their 2ndline team due to growth and further investment. The … successful 2ndline engineer will join a vibrant and talent team of 12 engineers who operate within a collaborate environment. As the 2ndlinesupport engineer you will be troubleshooting issues with a wide range of customers – this will involve being in … to be confident with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Experience required for the 2ndLine Engineer: Proven experience in a Technical Support Analyst role or similar Strong communication skills. Experience with project work. Strong more »
St Asaph, Denbighshire, Wales, United Kingdom Hybrid / WFH Options
Hyperloop Recruitment
2ndLineSupport Engineer £35,000 (DOE) + benefits North Wales (hybrid) Hyperloop Recruitment are looking for a 2ndLineSupport Engineer to join a high-growth scale-up client based in the heart of North Wales. Our client are … looking for someone with at least 2 years' commercial experience in IT Support, to work across 2nd and 3rd line application & infrastructure support, helping assist in solving some of the more complex technical problems facing the business. The role would suit an up … setting up system protocols. The role also offers some exciting opportunities to travel abroad. Key skills required: Minimum 2 years' commercial experience in IT 2ndlinesupport Strong communication and customer service background Software support Linux Java AWS 3rd line experience more »
Rochester, Medway, Kent, United Kingdom Hybrid / WFH Options
Constant Recruitment Ltd
2ndLineSupport Engineer Rochester Up to £28k Are you looking for a local company to join in a 2ndlineSupport Capacity? Great opportunity to upskill and undertake further training Good progression to 3rd line if required … We are now looking for an experienced 2ndLine Helpdesk Engineer to join the team. You will primarily be responsible for 2ndLine Technical Support and occasional client visits. We believe in investing in our employees, and actively encourage our engineers to more »
Role : 2ndLineSupport 🗺️ Location : Northampton 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2ndLineSupport, Windows 10 & 11, Windows Server My client are expanding and are looking for a 2ndLineSupport Engineer … for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2ndLineSupport Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills Ability to more »
2ndLineSupport Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2ndLineSupport Analyst to work with a number of their key clients. Role … Responsibilities: Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £35,000 - £40,000 Basic Salary + Bonus + Excellent Benefits Package 2ndLineSupport Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits more »
2ndLineSupport Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2ndLineSupport Analyst to work with a number of their key clients. Role … Responsibilities: Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £35,000 - £40,000 Basic Salary + Bonus + Excellent Benefits Package 2ndLineSupport Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits more »
SecondLine Engineer | Bristol | £30,000 – £35,000 Peaple Talent has partnered with a growing technology company to recruit for a 2ndLine Engineer. This is an exciting role to join a growing, culture-led company where you will be responsible for providing technical end … user support, troubleshooting, and customer service to clients. The successful candidate will be an eager and enthusiastic professional with 2ndline experience supporting technologies like Active Directory, Azure, M365, Windows OS & Server. This is a hybrid role where you will be expected to be onsite … in their Bristol offices 3 days a week. The Role: Provide technical 1st and 2ndlinesupport to end users within a variety of companies, engaging with them via chat, email, phone and portals Prioritise and progress tickets using service management tool, ensuring that they more »
Role : 2ndLineSupport Analyst 🗺️ Location : Orpington 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2ndLineSupport, Windows Server, Azure My client are expanding and are looking for a 2ndLineSupport Engineer to … for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2ndLineSupport Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills Ability to more »
Role : 2ndLineSupport Engineer 🗺️ Location : Dudley 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2ndLineSupport, Windows 10 & 11, Compliance & User practises, InTune My client are expanding and are looking for a 2ndLineSupport … for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2ndLineSupport Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills Ability to more »
1st/2ndLineSupport Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2ndLineSupport Analyst to join their newly formed IT Support function. With two UK offices in … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2ndLineSupport role Good experience of working in a Microsoft environment support M365 Exposure to the management of more »
1st/2ndLineSupport Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2ndLineSupport Analyst to join their newly formed IT Support function. With two UK offices in … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2ndLineSupport role Good experience of working in a Microsoft environment support M365 Exposure to the management of more »
Job Description📑Role: 2ndLineSupport Engineer🗺️Location: Dudley💰Salary: £30,000 - £36,000✅Skills: 1st and 2ndLineSupport, Windows 10 & 11, Compliance & User practises, InTuneMy client are expanding and are looking for a 2ndLineSupport Engineer to join their growing team in the Birmingham area. You'll be … responsible for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line.Requirements:Proven experience as a 2ndLineSupport Engineer or similar roleStrong understanding of operating systems (Windows)Excellent analytical and problem-solving skillsAbility to communicate effectively more »
South East London, England, United Kingdom Hybrid / WFH Options
The People Network
Job Description1st/2ndLineSupport Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2ndLineSupport Analyst to join their newly formed IT Support function. With two UK offices … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … right candidate will have/be:Minimum of 1-2 years commercial experience in IT Support/1st Line/2ndLineSupport role Good experience of working in a Microsoft environment support M365 Exposure to the management of more »
Job title: 2ndLineSupport Engineer Location: Peterborough (onsite) Salary: £30-35,000 per annum + package Concept are working with a growing IT Managed Service Provider who are looking to add a talented 2ndline Engineer to their established customer support … will be provided throughout, but we would be looking for an individual with a strong basis of knowledge around infrastructure support. Required Experience Previous 2ndline level experience in either an internal facing or MSP environment. Excellent communication and customer service skills. Experience troubleshooting both software and … If you'd be interested in finding out more details about this position, please apply with an up-to-date copy of your CV. 2ndlineSupport Engineer/Infrastructure Support/Support Analyst/Managed Service Provider/Hardware/ more »
2ndLINESUPPORT ENGINEER 30K TO 35K BASIC PLUS BENEFITS BASED BURNLEY, HOME AND OFFICE Our client is a leading provider of IT Support Solutions within a range of sectors. Established, hugely successful and well respected. Growing quickly, they are an ambitious and … entrepreneurial business. Due to growth we are looking for an experienced 2ndline IT support engineer we are looking for someone that has experience of working onsite with clients, great communication skills as well as the technical IT support engineer knowledge. The company … has the technical capability to develop into a 3rd line role and learn to deal with more complex problems. Main Responsibilities as 2ndline Providing a planned and reactive service to your corporate clients across all of their IT Support needs Installing, maintaining more »
1st/2ndLineSupport Engineer - £33,000 - Chobham - Amazing Training! Role : 1st/2ndLineSupport Engineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up … be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of more »