51 to 75 of 104 Incident Management Jobs with Hybrid or WFH Options

mode? Are you looking for an exciting opportunity to be the focal point for Information Security matters, responsible and accountable for a specialist service management function? Make a meaningful impact as a Senior Information Security Manager ! Careers at TCS: It means more TCS is a purpose-led transformation company … information in compliance with the organizations and its information security policies. You will lead the Information Security aspects of the contract within Service Delivery Management, assess process effectiveness and make recommendations for service improvement. You will be responsible for improving service standards using and building a comprehensive knowledge base … sharing best practice, and consulting with customers (internal and external) to provide excellent service. Key responsibilities: the delivery for a specialist security service management function within or into an account. with customer’s and Information Security teams, to drive security improvements, promote and identify security enhancements and to ensure more »

across the Group. Working with the Information Security function to maintain records of all data assets and exports, while supporting with a data security incident management plan ensuring the timely remediation of incidents including impact assessments, security breach response, complaints, claims or notifications, and responding to subject access … worldwide data protection legislation. Good interpersonal skills with the ability to interact with people at all levels within the organisation. Effective change and project management skills, with great time management skills and the ability to handle multiple deadlines prioritising as necessary. Excellent written and presentation skills. Detail orientated more »

platform) SuccessFactors (or other Tier 1 SaaS based platform) certified Experienced in ensuring operational availability of major SaaS based platforms and well versed in Incident and Major Incident Management Skilled stakeholder manager with the ability to communicate complex messages, constructively challenge and guide stakeholders The ability to more »

is a 12-month FTC paying up to £60k plus benefits. As Infrastructure Services Analyst you will be responsible for the day-to-day management of all infrastructure topologies including but not limited to WAN, LAN, MPLS, WIFI, Internet, Servers, Storage, and unified communications. Key Responsibilities: Maintain all infrastructure … in conjunction with the IT Security Team. Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts. Incident Management – responsible for technical troubleshooting. Ideal skills and experience: Experience working within a global professional services environment A strong awareness of best practice more »

possible as part of continuous improvement to the support function Configuring monitoring and logging software ( Datadog preferably ) on all resources of the application service Incident management Produce wiki or other relevant documentation to enhance in-house knowledge base Maintain working relationship with business teams and business management … Jenkins) Exposure to Postgres would be beneficial but not essential Ability to communicate clearly and concisely to IT and business teams and to senior management more »

to continuously review and keep abreast of incoming requests Escalate incidents where necessary to ensure the development for smooth, timely solutions of tickets Coordinate incident resolution with the Enterprise Team to agreed Service Levels and Targets Handle complaints, provide appropriate solutions and alternatives within set time limits and follow … order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you more »

depending on project work and is very flexible on working hours! You will be responsible for performing in-depth solution research to assist with incident management or planned replacement or the introduction of a new product/solution. Supporting the production of technical specifications and/or solutions. more »

Commvault, Veeam, and Zerto for replication and disaster recovery purposes in Tier 4 datacenter environments. Participate in an on-call Rota, providing remote support, incident management, and problem resolution following ITIL processes. Oversee the installation, configuration, and maintenance of servers, both physical and virtual, to support various applications more »

value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the end … to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous … roadmap for the payment service, reviewing prioritisation on a regular basis and understanding how the changes impact the overall service. About you Extensive Service Management experience Payments knowledge and experience to include industry objectives Be able to build and maintain strong relationships both internally and externally. Be an excellent more »

value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the end … to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous … roadmap for the payment service, reviewing prioritisation on a regular basis and understanding how the changes impact the overall service. About you Extensive Service Management experience Payments knowledge and experience to include industry objectives Be able to build and maintain strong relationships both internally and externally. Be an excellent more »

value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the end … to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous … roadmap for the payment service, reviewing prioritisation on a regular basis and understanding how the changes impact the overall service. About you Extensive Service Management experience Payments knowledge and experience to include industry objectives Be able to build and maintain strong relationships both internally and externally. Be an excellent more »

company with flexibility on location and exciting projects to work on. In this role, you'll be responsible for overseeing the design, installation, and management of a robust network infrastructure across multiple UK locations. You'll collaborate with managed network suppliers and ensure the smooth operation of data networks. … VPLS Proven track record of successfully delivering IT network projects Experience managing network integrations during acquisitions and leading successful migrations Demonstrated experience in domain management and handling DNS configurations, including setting up, migrating, and maintaining DNS records Experience in incident management, with a strong background in providing more »

standards, including Cyber Essentials, ISO 27001, 27002, Data Protection Act, and GDPR. In-depth knowledge of the Microsoft O365 environment, threat intelligence analysis, Security Incident Response processes, disaster recovery, and business continuity principles. Familiarity with security testing principles, vulnerability scanning, risk identification, resolution, and reporting. Experience in formal document … creation, such as reports or procedures. Key Responsibilities include but not limited to: Assist with security incident management and response activities, emphasizing cyber threats. Conduct daily, weekly, and monthly security checks, reconciliation, and compliance checks. Handle security alerts and inquiries from systems and end users. Complete client security more »

data and customers by utilising your leadership skills, analytical capabilities, and advanced knowledge in cyber security. Key Responsibilities Responsible for the day-to-day management of the Cyber Security Team, including defining and managing rotas, proactive quality review of team activities, and adherence to processes and procedures. Confidently deputise … Collaborate with the IT Department in implementing and maintaining security measures across the infrastructure. Act as the escalation point for security incidents, ensuring prompt incident management and response. Manage forensic investigations and reporting, engaging third-party specialists when required.s. Key Requirements Proven track record in leading a technical …/prevention systems, antivirus software, authentication systems, and log management. Strong knowledge of security approaches, including risk analysis, attack vectors, cryptography, and cyber security incident response best practices. If the above role sounds like the right step in your career then please get in touch for some more information. more »

the Business Senior Leadership Team (specifically SMF 3, 18 & 24) to assess and manage its operational risk following the Group’s model for the management of operational risk and with the support of the Operational Risk Control Department Key Responsibilities: Supporting the Senior OPC Manager in the development of … is provided to BNP Paribas Personal Finance Central Function. Control procedures – Adapt the generic procedures and define and formalise the local procedures. Support with Incident Management – Identify & quantify incidents including Fraud & report incidents to the ORM team. Contribute to the analysis of the incident – root causes & effects more »

team and embark on an exhilarating journey crafting a cutting-edge SaaS platform from inception! You'll be at the forefront of revolutionising data management systems by leveraging top-tier technologies within the AWS ecosystem. As the Cloud Database Architect & Administrator, you'll be pivotal in designing, executing, and … closely with Software Engineering Teams to enhance database performance through tasks like indexing and query optimisation. Upholding database availability, performance, and security through proactive incident management, monitoring, and auditing. Crafting robust data backup, recovery, and archiving strategies to safeguard critical information. Establishing and enforcing database standards, policies, and … Aurora. Proficiency in NoSQL cloud-based solutions like DynamoDB and MongoDB. Sound knowledge of replication and high-availability techniques. Hands-on experience in database management focusing on performance, integrity, and security. Proficiency in query optimisation and database lifecycle management. Familiarity with Infrastructure as Code (IaC) tools like HashiCorp Terraform more »

relied upon by more than 60% of the Fortune 500 to power their mission-critical workloads. We specialize in Business-critical Linux, Enterprise Container Management and Edge solutions, and collaborate with partners and communities to empower our customers to innovate everywhere – from the data center, to the cloud, to … compliance policies, practices, and controls Manage all facets of SUSE’s trade compliance program, included restricted party screening, export licensing and control classification, training, incident management and risk assessments Develop and foster relationships with functional areas involved in export activities, including Sales, Product/Engineering, Finance Monitor global more »

the London office. My client is looking for a confident self-starter to provide high level tech support across all applications. Key Responsibilities - Provide incident management to various applications. - Troubleshoot & diagnose application issues. - Review & acknowledge alert notifications, escalating where necessary. - Manage the out of hours deployment of application more »

that can offer you a role with great technical exposure and opportunities to further your skills and career. Key Responsibilities: ** Provide technical support and incident management for systems and networks ** Manage Data Centre environments and Cloud Infrastructure ** Ensure all technology is fully secured and operational at all times more »

that can offer you a role with great technical exposure and opportunities to further your skills and career. Key Responsibilities: ** Provide technical support and incident management for systems and networks ** Manage Data Centre environments and Cloud Infrastructure ** Ensure all technology is fully secured and operational at all times more »

and allow them to offer the best service possible. This is a senior role, so plenty of experience within SecOps is vital, especially within incident response and engaging with the wider business. This role will also see you have direct reports, so experience in a little leadership or mentoring … to further enhance capabilities Experience with malware analysis is essential as you will play a senior role in managing this process. Having ownership over incident management and ensuring incidents are closed out in a timely manner or escalated effectively. Risk analysis across multiple teams and technologies is also … great internal security role, working with a reputable organisation and a talented team. If you have the right experience and are comfortable with your incident response skills then please do go ahead and apply now. more »

Collaborate with the IT Operations team to ensure the delivery of performant and reliable platforms to our valued clients. Provide expert-level support, including incident/problem diagnosis and resolution escalation to the Customer Support team. Conduct routine checks and triage activities, swiftly addressing any issues to uphold service … standards. Manage event and incident management for our cloud platforms, ensuring seamless operations. Execute planned change requests and maintenance activities on hosted infrastructure, prioritising customer satisfaction. Facilitate customer deployment activities and maintain comprehensive documentation on infrastructure requirements. Offer management and support for on-premises/dedicated clients more »

Supplier and Partner Relationships: Develop strong relationships and collaborate with suppliers and partners when making technology-related decisions. as a Central Contact for Service Management: Serve as the central point of contact for technology-related decisions and service improvement plans, including incident management and service restoration. Senior more »

Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. Key Responsibilities - Provide incident management to various applications. - Troubleshoot & diagnose application issues. - Review & acknowledge alert notifications, escalating where necessary. - Manage the out of hours deployment of application more »

Maintaining Certification requirements o Monitoring Cyber related threats and act to address the risk o Conduct and maintain supplier audit assessments o Own the Incident management system o Updating and maintain procedures/procedure training and compliance o Conduct Phishing simulations and other cyber related training exercises o … Tools o Maintain the company risk register relating to Information Security and Data Protection o Maintain the Business Continuity Plan o Conduct Disaster and incident simulation exercises o Review and action any identified issues from vulnerability scans or Penetration tests o Work with external Red/Purple/Blue … attacks and similar external attempts to compromise company activities Compliance:o Generate monthly compliance and activity reports and other reports as required by senior management o Internal Audit: Reviewing Financial System compliance activities Performing Internal Information Security Audits Performing Internal Data Protection Auditso External audit: Be the key contact more »