Customer Service Jobs with Hybrid or Work from Home (WFH) Options

101 to 125 of 851 Customer Service Jobs with Hybrid or WFH Options

Regional Technical Manager

Manchester Area, United Kingdom
Hybrid / WFH Options
Davies
in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs). To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings. … level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar. Enthusiastic Excellent communication skills and articulation Understanding and recognition of Customer Service and Quality Flexibility and adaptability The ability to work in a fast paced and changing environment Numeracy skills Reports and accountable to … services and technology business.We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. Our Values Dynamic: We adapt swiftly to change, always looking ahead. Innovative: Solution-focused, with an entrepreneurial mindset. more »
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Strategic Client Director

London, United Kingdom
Hybrid / WFH Options
NTT
internally and externallyand be able to branch out from IT related contacts to encompass other client business units including HR, Business Operations, Sales, Marketing, Service Delivery, Security, Risk and Compliance.Continually assess the client and market landscape and adapt accordingly, driving engagement with focus and momentum as a leader of … liaise with delivery teams across multiple business areas.Be a quick learner to understand any new solutions that are ready to take to market, leading customer value management and understanding profitability and ratios of clients.Good presentation skills and can manage and present at all levels of executive management through to … would be advantageousRelevant vendor certificationsRequired Experience:Advanced experience in a similar role in a similar environmentAdvanced experience in a sales environment and/or customer service roleAdvanced sales and client engagement experience coupled with a good understanding of business, sourcing and technology marketAdvanced experience negotiating with clients and more »
Salary: £ 70 K
Posted:

Trading Application Support – Equity Vol

London, United Kingdom
Hybrid / WFH Options
Quant Capital
support including Video calls, screen sharing Experience working with 3rd Party Vendors Must have excellent written and verbal communications skills as well as strong customer service experience thoroughness and strong ownership of workYou will be joining a progressive and exciting company committed to excellence. They offer an excellent more »
Salary: £ 100 K
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Account Executive

Chippenham, England, United Kingdom
Hybrid / WFH Options
Niche Recruitment Ltd
a leading organisation that offers great financial incentives and career development opportunities? We may have the perfect role for you! The Company: A full-service tech solutions provider. Global leaders in their industry. Rapid growth due to continued success. Progressive employer with promotion and incentive opportunities. Package … offered after training. The Role: Prospecting and onboarding new clients and nurturing existing clients. Engage with prospects through cold calling, emailing and LinkedIn. Expand customer base across the UK. Build strong rapport with clients, thinking on your feet and problem-solving. Work alongside an assigned mentor to maximise your … potential and accelerate your career development. About You: Experience in a client or customer service role. Proven ability to organise tasks with exceptional attention to detail. Excellent communication skills and a customer-centric mindset. Strong time management skills. Capability to work effectively as part of a team. more »
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Scheme Manager - Claims

Bristol, England, United Kingdom
Hybrid / WFH Options
Pertemps Bristol Commercial
collaborative relationships with insurer clients. Team Supervision: Manage and mentor Claims Handlers, ensuring a high-performing team. Compliance and Quality Assurance: Ensure adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), maintain data integrity, and conduct regular audits. Technical Support: Deliver training, coaching, and support to team … Management: Identify trends and escalate risks to the Head of Claims and insurers as needed. Client Needs: Understand and fulfil client needs, ensuring excellent customer service. Delegated Authority: Ensure accurate and consistent operation under Insurer Clients' Delegated Authority. Requirements Qualifications: Law degree or working towards ACII, CILEx, or equivalent … or significant experience in claims with technical expertise. Skills: Excellent oral and written communication, customer service, relationship management, prioritisation, organisation, and efficiency. Experience: Line management, dealing with demanding situations and clients, and proficient use of Microsoft Office (Excel, Word, PowerPoint, Outlook). Desirable: Knowledge: Familiarity with law firm more »
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Fire Security Engineer

London, England, United Kingdom
Hybrid / WFH Options
Bolt-On Recruitment
Residential and Commercial sites, servicing fire and security systems. You will be working remotely, covering the London and Home-Counties area in a Field Service role. Duties: Attend both residential and commercial sites maintaining intruder, fire, CCTV, and entry/access control systems (cross training will be provided on … your individual engineering skills and continuous improvement of technical ability. You will be expected to learn and train on new technologies and disciplines. Be customer focused and fully committed to improving the quality of service to all customers, maintaining the companys name and reputation. Progression available, moving into … be in addition to your normal working week. Skills & Attributes: Good technical knowledge and engineering skills. Aptitude in fault finding. Excellent communication skills and customer service focused. Good organisation and time management. Good attention to detail. Ability to work under pressure. Essential Qualifications: 5 years plus industry experience. more »
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Field Services Engineer

London Area, United Kingdom
Hybrid / WFH Options
Euro London Appointments
client , a groundbreaking European innovator of AI, robotics and Optical sorter technologies for the waste management sector is looking for a highly motivated Field Service Engineer to continue their expansion in the UK and Europe. As a trusted partner of waste management organisations you’ll provide vital on-site … should be a determined and hungry problem solver who enjoys finding solutions to electro-mechanical and robotic issues with a keen focus on the customer experience, willing to make a decisive impact on the success and expansion of a company that innovates in a sector that is in its … below the key responsibilities of the position : Performing scheduled systems monitoring via alerts and dashboards monitoring. Carrying out maintenance during monthly visits to different customer sites across the UK and mainland Europe. Undertaking complex diagnostics using specialist software tools, including pre diagnostics , which involves discussing client issues with them more »
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Account Executive (Edtech)

United Kingdom
Hybrid / WFH Options
VirtualSpeech
love to hear from you! Responsibilities: Qualify leads, understand client requirements, consult with confidence, and liaise with various stakeholders Obtain a deep understanding of customer business challenges and identify and propose solutions that will address their needs Prospect new leads in line with company strategy Represent VirtualSpeech in meetings … presentations, and events as needed, building strong working relationships Ensure clients receive a superior level of customer service Liaise with the VirtualSpeech team to ensure we’re aligned on our customer-first strategy and driving the best outcome on behalf of our customers Requirements: Demonstrated experience in … EdTech or SaaS sales Customer-focused with strong interpersonal skills and the ability to build long-lasting relationships Ability to think outside the box and contribute new and innovative ideas Highly motivated and dedicated to meet and exceed sales targets Hard-working and not afraid to go above and more »
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Senior Liability / Casualty Claims Technician Remote Bolton or Birmingham

Birmingham, England, United Kingdom
Hybrid / WFH Options
Exchange Street Executive Search
your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements/service standards and providing exceptional customer service throughout. Providing coordination and technical support for Liability Adjusters in the field, the role requires you more »
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Senior Liability / Casualty Claims Technician Remote Bolton or Birmingham (CD-7)

Bolton, England, United Kingdom
Hybrid / WFH Options
Exchange Street Executive Search
your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements/service standards and providing exceptional customer service throughout. Providing coordination and technical support for Liability Adjusters in the field, the role requires you more »
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Contract AI Software Developer

East Sussex, England, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment
join them on an initial 6 - 12 month contract . The successful candidate will work remotely and focus on developing AI-powered chatbots for customer help and internal processes, specifically in finance and programming. The role involves leveraging cutting-edge AI tools such as AWS Bedrock, Azure AI, Claude … and effective solutions. The client falls within Small company definition, therefore are IR35 exempt. Key Responsibilities Design, develop, and implement AI-driven chatbots for customer support, internal finance processes, and programming assistance. Collaborate with cross-functional teams to understand requirements and deliver tailored AI solutions. Utilize platforms like AWS … and similar platforms. Experience with natural language processing (NLP) and machine learning (ML) techniques. Familiarity with integrating AI models into business processes, particularly in customer service and finance. Ability to work independently and manage multiple tasks effectively in a remote setting. Excellent problem-solving skills and attention to more »
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Head of Product Management- Travel Experiences

London Area, United Kingdom
Hybrid / WFH Options
The Tour Guy
We achieve that through thoughtful and well-constructed travel and powerful content. This job is hybrid Remote The Candidate Drive innovation and elevate the customer experience in the travel industry through strategic product management and development. This role encompasses quality control, product evolution, accounts payable, and supplier management. Through … the product management team, encouraging continuous improvement. Product Development: Utilize data-driven insights to inform product decisions and enhancements Collaborate closely with Marketing and Customer Service to create engaging and memorable experiences Branding & Quality Control: Enhance and maintain our brand presence throughout Europe, ensuring consistency and quality Establish more »
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Sales Executive - Portuguese Speaking (Hybrid working)

London, England, United Kingdom
Hybrid / WFH Options
Flashbay
Do you have the passion and drive to achieve results? Do you want to join a well-established, global technology company where five-star customer service is at the heart of everything we do? Whether you are a recent graduate looking to kick start a career in sales … win new business opportunities from leads who have previously enquired but haven’t yet become customers * Act as the dedicated point of contact for customer queries via phone and email * Pursue sales targets and objectives for your assigned territory * Maintain our CRM system with accurate customer and lead more »
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Pension Administrator

Portsmouth, England, United Kingdom
Hybrid / WFH Options
Morris Sinclair Recruitment
software & services provider to the Financial Services sector. Due to rapid growth additional Pensions Administrators are required to join an expanding team to help service outsourced clients to the highest standards. In this role you will work alongside other members of the outsourcing team to deliver an excellent outcome … times Sharing knowledge with colleagues Self-motivated approach to professional and personal development Willingness to learn Enthusiastic, positive, and flexible approach to work Excellent customer service skills Able to organise workloads, prioritise and meet deadlines Strong communication skills, both written and verbal Proficient IT skills Strong team player more »
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Multinational Team Manager

Redhill, England, United Kingdom
Hybrid / WFH Options
The Travelers Companies, Inc
and regions to foster business development across Travelers. Actively participate in regularly scheduled regional and product underwriting and/or sales meetings. Demonstrate superior customer service standards (consistency, quick response, knowledge of products) to meet Travelers' service standards. Provide leadership and coaching to help achieve underwriting, sales … knowledge and ability required in respect of analytical thinking, judgment, decision making, communication and strong team work. Demonstrates advanced ability in the areas of customer focus and positive broker interaction. Typically demonstrates intermediate relationship management skills. Demonstrates emerging leadership capabilities and effectively manages all facets of staff performance. ACII more »
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Head of Ecommerce

Manchester Area, United Kingdom
Hybrid / WFH Options
Per-Scent
Shopify, On Buy and Ebay stores. Responsible for the overall eCommerce Strategy, helping develop and execute a comprehensive e-commerce strategy to drive sales, customer acquisition, and retention. Improving sales & conversion through launching additional online sales & conversion drivers including add to basket, upsell and cross sell products, product recommendations. … channels Co-ordinating with the supply chain team to manage inventory levels and fulfilment processes, to minimise stock ours and overstocks. Optimizing the online customer experience to improve usability, engagement, and satisfaction to drive conversion and retention. Developing and implementing best practices for UX/UI design and A …/B testing. Managing the trading on Marketplaces including the upload of products, marketing campaigns and service level attainment. Leading the holistic traffic management and digital marketing campaigns across all digital marketing channels to achieve sales targets. Leading and mentoring a team of ecommerce professionals. Fostering a collaborative and more »
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Senior Project Manager

Sheffield, England, United Kingdom
Hybrid / WFH Options
Guildhawk
our services and products. This role involves a combination of leadership, strategic and creative thinking, and hands-on project and account management to drive customer success initiatives. Key functions of the position: · Managing a portfolio of client facing products and internal R&D projects, including commercialisation strategies, cost planning … enquiries, issues and complaints in line with company policy · Staying informed about industry trends and best practices to guide the team in delivering exceptional customer service · Collaborating with Tech and Project teams to ensure successful project delivery, meeting quality standards and deadlines · Collaborating with the Sales and Business … Proven experience in a role that encompassed account management responsibilities · Proven experience fostering a positive and collaborative team environment focused on achieving and exceeding customer satisfaction and project delivery goals · Exposure to and general understanding of best practices in product management desirable · Key team KPIs and objectives monitoring · Methodical more »
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Learning Enablement Manager

Birmingham, England, United Kingdom
Hybrid / WFH Options
KPMG UK
tasks, which in agreement with stakeholders will stop/start or continue. You will manage and oversee process improvement, focusing on cost efficiency, leading customer service, reducing duplication and data driven insights. Where possible working to see where processes can be automated. Demonstrable experience of managing projects to … and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core Central Service hubs for this role are: Birmingham Watford With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours more »
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FP&A Analyst

Cambourne, England, United Kingdom
Hybrid / WFH Options
Busy Bee Recruitment
winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including: Sales & Marketing, Admin & Customer Service, Technical & Engineering, Industrial & Manufacturing, Finance & Accountancy, Care & Education, Supply Chain & Logistics. Duties: * Own the daily, weekly & monthly Management Information (MI) * Provide a more »
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Software Engineer

Greater London, England, United Kingdom
Hybrid / WFH Options
Aquent
in technologies such as Unity, WebGL, Three.js, and Flask. • Coding skills in JS, Rust, Python, C#. • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Expert ability to work independently and manage one’s time. • Expert mentoring skills necessary to provide support and constructive more »
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Technical Field Service Engineer

Hatfield, England, United Kingdom
Hybrid / WFH Options
Mitsubishi Electric
passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow" Role summary: The primary purpose of the Technical Field Service Engineer is to deliver on-site technical support across the complete range of LES sold Mitsubishi Electric products, both current and existing. On-site … generally provided in four key areas which are commissioning, health checks, fault finding and investigative works. Our goal is to deliver exceptional levels of customer service and to be a solutions provider in all areas of the role. The role requires a good level of technical competence, industry … Perform all key activities in-line with department standards and company principles. Proactively manage your calendar and bookings to ensure the highest level of customer satisfaction post visit. Effectively problem solve ensuring each activity results in clear conclusions and recommendations. Produce concise, well written technical reports that are submitted more »
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UX/UI Designer

Manchester Area, United Kingdom
Hybrid / WFH Options
Inara
their products and services. Their innovative banking platform empowers individuals to manage their finances effortlessly. They achieve this through cutting-edge technology and outstanding customer service, all made possible by an incredible team of talented individuals – and that’s where you come in. Their digital marketing team excels … and more. They are now seeking a UX/UI Designer to join the team and contribute to their mission of delivering the best service possible to their customers. The Role As a digital-first FinTech company, they are looking for a talented UX/UI Designer to help … your unique design expertise. Collaborating closely with the Design team and the wider business, you’ll play a key role in enhancing the overall customer experience, making it one that users are excited to engage with. About You They value creativity, tenacity, and being an all-around good human more »
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Head of Sales, Private Jets (Remote, EU)

London, England, United Kingdom
Hybrid / WFH Options
Jobleads-UK
makes aircraft charter more transparent, easier, and greener than ever before. Our mission is to provide a better way to fly by focusing on customer service and putting our customers in control. Innovation is at the heart of everything we do. A key point of difference with Victor … lies with the attention to detail afforded by the specialisations within the aircraft charter broking experience, Sales, Sourcing and Flight Management. Sales secure the customer, signed contract & payment, Sourcing identify suitable aircraft and manage the operator relations, with Flight Management taking over the confirmed booking through to post flight … feedback. All of this provides a more efficient experience for the customer, which we know they love. Background Victor’s Executive Jet Charter Department was established in 2011 and has enjoyed impressive growth since its inception. At Victor, our goal is to become the number one on-demand jet more »
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Digital Designer

Manchester Area, United Kingdom
Hybrid / WFH Options
Inara
their products and services. Their innovative banking platform empowers individuals to manage their finances effortlessly. They achieve this through cutting-edge technology and outstanding customer service, all made possible by an incredible team of talented individuals – and that’s where you come in. Their digital marketing team excels … areas requiring the unique touch you'll help develop. Working alongside UX Designers, Digital Designers, and Content Creators, you’ll contribute to creating a customer experience to be proud of. About You They value creativeness, tenacity, and being an all-around good human, alongside your skills and experience. They more »
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Assistant Manager, Credit Operations - Development Finance

Greater London, England, United Kingdom
Hybrid / WFH Options
Buckden Partners
and mitigated; Ensuring that credit business is processed in an efficient and timely manner; Excesses are properly monitored and reported; and A high-quality service is provided at all times to the Front Office lending teams. Responsibilities Credit Risk Check credit applications for accuracy, completeness and compliance with Credit … s reports (Valuation, Legal [including Report on Title] and Project Monitoring Surveyor). Sound loans administration and credit risk experience at Assistant Manager level. Customer service skills. Communication skills. Numerical accuracy. Evaluation and analysis skills. Ability to identify and deal with problems/issues arising from due diligence. more »
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Customer Service
Work from Home
10th Percentile
£23,500
25th Percentile
£27,500
Median
£39,500
75th Percentile
£57,500
90th Percentile
£67,500