1 to 25 of 39 3rd Line Support Jobs in the UK excluding London

Join A Dynamic IT Team! We are looking for 2nd/3rd Line IT Support Technicians to join a growing independent business based in Stourbridge. Are you the type of person who thrives in a fast-paced, ever-changing environment? Do you love rolling up … and surrounding counties. The starting salary is £25K - £45K dependent on level of skills and experience. What You'll Be Doing as 2nd/3rd Line IT Support Technician: Technical Troubleshooting: Diagnose and fix IT hardware and software issues via phone, email, and remote support. … needs completely. Tier 1 Support: Assist with overflow of tickets and calls, ensuring nothing falls through the cracks. Collaboration: Work with our 3rd line technicians to escalate calls when necessary. Coordination: Liaise with suppliers and channel partners to resolve problems and queries. Hands-On IT more »

3rd Line Support Engineer Location: Luton/Home 3 Month Contract £400 - £500 per day (Inside IR35) Skills: Windows Server, Active Directory, Exchange, Microsoft 365, VMware We are looking to recruit a 3rd Line Support Engineer on an initial … on Premise/Exchange Online Microsoft 365 Applications Teams, SharePoint, OneDrive Microsoft 365 Apps for Enterprise Microsoft Entra ID Windows 10/11 Support and Admin Active Directory Admin Filesystems and Permission Management Microsoft Multi-Factor Authentication Microsoft System Centre/EndPoint Manager The successful candidate will be … able to demonstrate: Essential: Experience in an infrastructure/Windows server support and admin experience in the following technical environment: M365, (Exchange online, Teams, Sharepoint), Email, (Exchange), MS system Centre/Endpoint Manager, Intune. Active Directory admin. Exceptional customer service skills. Strong written and verbal communication skills. Eagerness more »

Role: 3rd Line IT Support Engineer Location: Coventry Salary: £35,000 - £40,000 + Benefits Interviewing Immediately - Apply Now Do you want to work for one of the best MSP's in Coventry? They work in a modern office with a fantastic working environment. Ideal more »

3rd Line Support Engineer - Hybrid (Cambridgeshire) - £40k + £5k on call 3rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £40,000 + £5,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3rd Line Support professional, looking for a new challenge in your career? Do you have demonstrable experience of managing and monitoring infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support … with individuals who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1st and 2nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily more »

available budgets. They offer professionalism on a personal level, building trust with their customers by consistently meeting their expectations. They provide guidance and support no matter the size of the challenge presented. They source and assemble any needed equipment to ensure smooth operations. They value people … who genuinely care and whose skills and deep knowledge add genuine value to their customers' businesses. Job Summary: In the role of 2nd/3rd Line Support Analyst, you will be integral to supporting our managed services clients, addressing their IT needs and challenges. This … IT concerns, ensuring their business operations are maintained with minimal disruption. Your expertise will help maintain the high-quality standards of our IT support services, fostering trust and reliability among our client base. The 2nd Line Support Analyst will handle queries and problems across more »

3rd Line Network Support Engineer - LAN, WAN, DC, Meraki, Fortinet - Home/Birmingham -£35,000 - £42,000 + £4,200 car allowance + on-call Do you want to join a thriving team at a business that will support your professional growth? Be … for their Network Managed services continues to grow both from existing and new customers. As a result, there is a need for an experienced 3rd Line Network Support Engineer to join the team with advanced technical knowledge. Required Cisco (core focus) LAN DC - Router and more »

Senior Technical Services Engineer The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams, within agreed KPIs and SLAs. … outcomes for our customers. Requirements: Minimum 8 years experience working for a Managed Services Provider (MSP, or MSSP), or an in-house IT support team. Knowledge and technical understanding of Microsoft 365 and general business IT systems. Specialised knowledge/certification in more than one field of IT more »

and challenges for new leading research. This will require you to work with researchers and technical teams across the university to deliver technical support to enable world-leading research. With several large-scale pieces of research underway, this is an incredibly exciting role and unique opportunity for someone … university continues to be cutting-edge technically and in its research. Experience of interest: Working in a technical IT role at the 2nd/3rd-line level in a Windows, Linux or Mac environment. Taking ownership of certain technical assets such as software, infrastructure, networks and maintaining … standardising, and further developing these assets in line with the rest of the business Strong interpersonal skills, able to engage key stakeholders as part of project delivery, delivering excellent service, assessing impact of technical decisions, and providing frequent updates on developments Experience working with architecture teams would be more »

We are seeking a highly skilled 3rd Line IT Support Engineer with excellent troubleshooting skills and great attention to detail to join our IT support team. Experience of managing both Windows and Linux environments is essential. As a 3rd Line IT Support Engineer, you will be responsible for providing advanced technical support to both our customer base and internal staff, ensuring the smooth operation of all IT infrastructure. This role requires in-depth knowledge of IT systems, strong problem-solving skills, and the ability … to work both independently and collaboratively. Key Responsibilities: Technical Support: Responding to client Support Requests through our ITSM Tools or by Telephone Provide expert-level support to resolve complex IT issues escalated from 1st and 2nd line support teams. Diagnose more »

Derbyshire Fire & Rescue Service have an exciting opportunity for a 3rd Line ICT Support Engineer to join their team. Location: Ripley (DE5 3RS) Salary: £46,464 - £53,831 PA Job Type: 2 Year Temporary Contract Hours: 37 Hours, Monday - Friday Close Date: 9th of June … and collaboration with others, to the people who live, work and visit the county and aim to achieve excellence in all that we do. 3rd Line ICT Support Engineer - The Role: As a 3rd Line ICT Support Engineer, you will … is 37 hours, usually worked Monday to Friday; however, you may occasionally need to work beyond normal office hours, evenings, and weekends as required. 3rd Line ICT Support Engineer - Key Responsibilities: - Ensure effective day-to-day support for communications, mobilising, and information systems more »

3rd Line Support Technician Location: Ringwood, Hampshire, BH24 3FW, with Hybrid option Salary: £37,000 - £42,000 + profit share and benefits + on call Hours: 37.5 hours per week Join us as a 3rd Line Support Technician! Trusted Technology … Working On call and weekend working - additional pay. Ongoing training and support. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! 3rd Line Support Technician - The Role This is a fantastic career opportunity for a talented 3rd Line support technician who has demonstrable experience in Windows Server operating systems, server hardware, Azure, Office 365, and networking. 3rd Line Support Technician - The skills you'll need Technical knowledge including but not limited to: Microsoft Server technologies; MS Server, MS Clustering, Active Directory Services more »

3rd Line Support Engineer Location: Luton/Home 3 Month Contract £400 - £450 per day (Outside IR35) Skills: Windows Server, Active Directory, Exchange, Microsoft 365, VMware We are looking to recruit a 3rd Line Support Engineer on an initial … week. The Role: To respond to tickets, investigate, diagnose and resolve infrastructure alerts and issues around M365, Exchange online and Citrix related queries. Support sys admin projects, including Exchange online, M365, SCCM, Intune etc. Provide excellent customer service to all Users of the service. Create and maintain relevant … technical documentation and knowledge articles. The successful candidate will be able to demonstrate: Essential: Experience in an infrastructure/Windows server support and admin experience in the following technical environment: M365, (Exchange online, Teams, Sharepoint), Email, (Exchange), MS system Centre/Endpoint Manager, Intune. Active Directory admin. Exceptional more »

SC security clearance for this role if this is not in place already We are looking for a Network Engineer with experience to a 3rd line level. You will have previous hands on experence configuring SRX series routers. Skills and experience; Juniper products, including Juniper SRX platform more »

3rd Line Support Engineer Opportunity for a 3rd Line Support Engineer to join a rapidly growing Managed Service Provider in Hartlepool. Salary between £30,000-£40,000 depending on experience plus benefits. Apply online or contact Nathan Finlay via Nathan.Finlay … in Hartlepool. Benefits: Medical insurance 28 days annual leave inclusive of bank holidays. Employee discounts Company events What will you be doing? As a 3rd Line Support Engineer you will be working with within a team of support engineers to deliver first class … solutions for the user. Essential Skills: A high level understanding of Networking, including switches configurations, Aruba, firewalls and security. A track record of proving 3rd line support to a high standard. Excellent communication skills to transfer technical jargon into real world solutions for clients. Experienced more »

Wintel 3rd Line Support Consultant 54-57k plus benefits IO Associates have a permanent opportunity for a DV Cleared Wintel 3rd Line Support to join a defence company. You will be required to be onsite in Plymouth/Corsham … plus benefits. 10% uplift for DV Candidates on top of salary (£5k-5700 per month) + annual bonus structure. Requirements: Extensive experience as a 3rd Line Support using Wintel. Experience managing Window Server and infrastructure/Exchange 2016/SharePoint 15/Server 19/ more »

3rd Line Support Engineer needed to join our team on a permanent basis. The opportunity: This is hybrid role and will also require a willingness to travel to various other locations as needed. What you’ll be doing: This position will provide project leadership and … across a range of business solutions and technical initiatives. Troubleshooting hardware and software problems as well as monitoring and maintaining core infrastructure. As a 3rd line engineer working within a support team, you will provide mentoring to more junior staff and be responsible for resolving … and assisting in resolving issues What we want from you: Experience as a 3rd line support engineer or similar role Knowledge in Windows 10/11 and Apple Mac installation and configuration, rebuild and repair. Experience with MDM solutions such as Intune, JumpCloud, Mosyle Experience more »

3rd Line Network Support Engineer SC Cleared Bracknell – On Site Working £180-£290 per day - 12 Month Contract We are looking for an experienced 3rd Line Network Support Engineer to join an existing team of 3rd Line Support engineers. Your role will involve providing operational support to enterprise environments. You will collaborate with the rest of the team to maintain remote support of the infrastructure and hosted applications. Day-to-day activities will include: Managing the Network Infrastructure. Patch more »

FRENCH SELECTION UK German speaking 3rd line Technical support Salary: Up to £40,000 p.a. basic + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIT Hybrid working VIEW JOB DESCRIPTION APPLY NOW: Please visit more »

3rd Line WAN Network Support & Project Engineer SC Cleared Solihull - On Site Working £180-£290 per day- 9 Months contract We are looking for a 3rd Line WAN Network Support & Project Engineer the role will involve Configuring SRX series routers … meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Are you an experienced 3rd line network engineer, looking to join a team of highly skilled engineers based in Solihull to manage and support the …/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rd line team. Desirable Skills: Juniper SRX platform - successful candidate will have an in-depth knowledge of Junos & experience in various SRX and more »

Job Title: 3rd Line Support Engineer Salary: £30,000 - £45,000 Location: Hartlepool Schedule: Monday – Friday Day Shift NRG is delighted to announce that we are supporting a well-established IT consultancy in their search for a 3rd Line Support … a motivated individual who excels at problem-solving and taking the lead to implement technical solutions, always putting clients' needs first. Key Responsibilities: Deliver 3rd line support to end-users through phone, email, or in-person interactions. Escalate issues and collaborate with third-party suppliers … Address technical issues and support fellow team members. Develop technical design documentation and proposals. Required experience and skills: Demonstrated experience as a 3rd Line Support Engineer or in a similar role, preferably within an MSP or the educational sector. Proficiency with Microsoft more »

3rd Line Support Engineer – Hybrid (Cambridgeshire) – £35k + £8k on call 3rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3rd Line Support professional, looking for a new challenge in your career? Do you have demonstrable experience of managing and monitoring infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support … with individuals who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1st and 2nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily more »

3rd Line Core Apps Support Engineer is urgently required by our Global IT Services Company for an initial 6 months rolling contract, to be based in Portsmouth, Hampshire. Responsibilities & Skills: The successful applicant will be an experienced 3rd Line Core Applications Support … incident management escalated from 2nd line team and you will be responsible for resolving these on the customer’s live systems The 3rd Line Core Application Support Engineer will be responsible for maintaining a complex secure solution Additional responsibilities will include delivering infrastructure more »

Senior Support Engineer - Worcestershire - £50,000 - £70,000 This 3rd Line Microsoft position will give you the opportunity to work with a leading MSP with amazing culture, technology and learning opportunities. We have seen people join at this level and become consultants, architects, management etc … the possibilities are endless. Technology involved: Azure (IaaS) VMware Networking Microsoft tech - Windows, DNS, Group Policy, Server, Exchange Responsibilities: High level 3rd line support for multiple projects; troubleshoot and resolve complex technical issues. Last point of escalation for Azure, IaaS issues and associated Microsoft technical … issues Work across all manner of Microsoft enterprise services providing support (Windows Server, AD, SQL, DNS etc). Work across the full Microsoft stack supporting customers. Collaborate with internal teams to define and implement enhancements, meeting client requirements and specifications. Any certs would be beneficial (even if you more »

2nd/3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role. more »

IT Service Desk 2nd/3rd line Support Engineer – 24x7 ops Looking for an experienced IT service desk, IT support Engineer to join a new 24x7 operations team. Providing 2nd and 3rd line IT support with patching & infrastructure … tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server 2016 to 2022 Active Directory more »