1 to 25 of 111 2nd Line Engineer Jobs in the UK excluding London

Exciting Opportunity Awaits: 1st/2nd Line Engineers Wanted! Are you a seasoned 1st Line Engineer with Windows 10 prowess, looking to elevate to 2nd Line? Or perhaps you're a 2nd Line Desktop Engineer … in Salisbury You do need to be eligible for SC and DV Clearance What you'll be doing: Own the first and second-line support for PC's, laptops, peripherals, and printers Dive into building, configuring, and solving desktop and laptop systems Respond to incident requests, internal works … users to Active Directory software groups Install, configure, and maintain network printers, and support remote access connections What youll bring: Desktop experience at a 2nd Line level in a complex IT support environment Navigate Windows 10, Microsoft applications, Office, SharePoint, and Outlook smoothly Understand Thin Client environments more »

2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part more »

Job Title :2nd Line Support Engineer Infrastructure Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the … Free car parking across all campus sites (apart from Arundel) About the role: The Infrastructure Specialist will work as part of a team of 2nd line engineers to deliver high quality customer support. 2nd line engineers will also be expected to troubleshoot and resolve … issues, to provide expertise to help with the planning and development of IT systems, support 1st line engineers and escalate and manage issues with 3rd line engineers and 3rd parties. Team working and communications within an overall approach that puts staff and students first will be more »

2nd Line Engineer – Azure, M365, AVD – Hybrid/Bristol - £27,000 - £32,000 My client is a superb solutions and Services provider. They’re in fast-growth mode after successful startup and a massive part of that is their amazing Managed Services team which excel … environments to ensure high availability and optimal performance. Please do reach out to me on 0203 002 8420 or email me on craig.mcintyre@infraview.co.uk 2nd Line Engineer – Azure, M365, AVD – Hybrid/Bristol more »

Job DescriptionRole: 1st/2nd Line IT EngineerLocation: Warrington & BradfordSalary: £26,000 DOEWe are looking for an enthusiastic 1st/2nd Line IT Engineer to join a hardware manufacturing company, based in Warrington.Founded by gamers and developers, they specialise in manufacturing high … gamers, developers, like building PCs?)Willing to travel to Warrington and Bradford office on a weekly basisAble to support users at a 1st/2nd line baseGood knowledge of computer hardware and softwareExperience with Windows and/or Mac operating systemsLaptop, PC, printer support/troubleshootingExcellent customer … are interested in this role and have the required skill set, please apply for immediate consideration and interview.Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer more »

Job Description2nd Line Support Engineer - hybrid working (3 days in office or onsite)LondonUp to £35,000 DOEFitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance.In 2023 we … an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career. This role … managed services delivered through additional Fitzrovia services and effective Problem Management.Job Specifications:Experience:background preferableyears proven experience in an IT support role (1st/2nd line)of working to an ITIL framework in a service desk capacityWindows Server 2016 – 2022365 Support for Email, SharePoint, OneDrive and TeamsDirectory more »

Job DescriptionIT Support Engineer - 1st & 2nd Line - EC2 - £40-50KA specialist UK investment firm with fantastic benefits are recruiting for a IT Support Engineer to join their IT team in their Central London based headquarters.The Service Desk Engineer will be … dealing with 1st/2nd issues, triaging and closing tickets and providing general IT Support to the business. The Service Desk Engineer will provide technical support and administration for all end-user software, hardware, and connectivity. The Service Desk team works closely with the System Engineers to … and individually***Excellent communication skills, both written and verbally, ability to communicate in both technical and non-technical terms.IT Support Engineer - 1st & 2nd Line - EC2 - £40-50K more »

which the 08:00 to 16:00 shift covers. Phone support onlyPosition OverviewWe are seeking an enthusiastic Network Engineer. You will be a second line engineer with experience in troubleshooting connectivity issue at the end user level. You will be eager to develop your network skills … a site/service desk engineer when not learning from and supporting our senior network engineer.This includes but not limited to:Providing 2nd line on site and service desk technical support:• Attend customer and company sites as a minimum 2 days per week (you will … flexible, demonstrating a positive attitude.Requirements• Bachelor’s degree in information technology or a related field (or equivalent work experience).• Proven experience in a 2nd line role, providing technical support.• Strong customer service skills with the ability to empathise and communicate effectively with customers.• Solid understanding of more »

to 16:00 shift covers. Phone support only Position Overview We are seeking an enthusiastic Network Engineer. You will be a second line engineer with experience in troubleshooting connectivity issue at the end user level. You will be eager to develop your network skills with a … site/service desk engineer when not learning from and supporting our senior network engineer. This includes but not limited to: Providing 2nd line on site and service desk technical support: • Attend customer and company sites as a minimum 2 days per week (you will … demonstrating a positive attitude. Requirements • Bachelor’s degree in information technology or a related field (or equivalent work experience). • Proven experience in a 2nd line role, providing technical support. • Strong customer service skills with the ability to empathise and communicate effectively with customers. • Solid understanding of more »

Job DescriptionOperations Engineer2nd Line IT Technician - Mac-focusedAre you an experienced engineer with some serious skills when it comes to managing Mac environments?Is a fast-paced, dynamic role with a real opportunity for learning the sort of challenge you're seeking?Do you strive to … when it comes to service delivery and customer experience?Then look no further...!The roleA growing Mac specialist MSP are looking for a 2nd Line Support Technician to join their on-site team in London. This role is dedicated to one key client in the financial services … who really push their engineers to get the most out of their potential. The ideal individualRequiredDemonstrable experience supporting MacOS/iOS environments to a 2nd line levelComfortable with identity management tools such as Azure AD/Entra ID, JumpCloud or Okta WorkforceBasic networking knowledge - DNS, DHCP, TCP more »

Job DescriptionCompany: IT Managed Service ProviderRole: 1st/2nd Line Engineer – French & English SpeakingLocation: Holborn, Office basedSalary: To £28,000 (depending on experience) + Training & Certifications Paid forBenefits: Holidays, Pension and benefitsYou will be responsible for providing remote desktop, server and network support to a more »

2nd Line Support Engineer We are working with a brand new customer who are a boutique IT support services company. They have a diverse client base which is ideal for someone who is looking for a little bit of variety in the daily working lives. more »

IT Governance Channel Awards.Role:We have created a new role to strengthen our IT Support team, which requires a professional, likeable and thorough 2nd Line Technician to provide on-site and remote support.Duties include:Picking up customer calls, logging a case and handling the query from beginning … keeping the customer updated throughoutWorking through assigned tickets from triage, from beginning to resolution, keeping the customer up to date throughoutSupporting the 1st line team, acting as an overflow during busy periodsEscalating to 3rd Line, if requiredSupporting the 3rd Line team with customer onboarding … first organisation. We look for individuals that share this passion and take pride in the service they provide.The successful candidate will be a current 2nd line technician, ideally with experience of working for a Managed Service Provider. Strong working knowledge of Microsoft-based operating systems, with emphasis more »

IT Governance Channel Awards. Role : We have created a new role to strengthen our IT Support team, which requires a professional, likeable and thorough 2nd Line Technician to provide on-site support. Duties include: Picking up customer calls, logging a case and handling the query from beginning … customer updated throughout Working through assigned tickets from triage, from beginning to resolution, keeping the customer up to date throughout Supporting the 1st line team, acting as an overflow during busy periods Escalating to 3rd Line, if required Supporting the 3rd Line team with … organisation. We look for individuals that share this passion and take pride in the service they provide. The successful candidate will be a current 2nd line technician, ideally with experience of working for a Managed Service Provider. Strong working knowledge of Microsoft-based operating systems, with emphasis more »

Job Description2nd Line IT Support Engineer/Desktop Support Analyst x 2 - Warrington - Up to £35k p.a + Benefits and … Development!Salary: Up to £35k per annumLocation: Warrington - Onsite 3 days a week (Hybrid)A leading organisation in the Warrington area area requires a 2nd Line IT Support Engineer/Desktop Support Analyst to join its fantastic growing team.Ideal candidates will have the following:Experience more »

Job Description2nd Line IT Support Engineer/Desktop Support Analyst x … Warrington/Hybrid - Immediate Start!Salary: £28,000 - £35,000 + Hybrid + Good Benefits PackageA leading organisation with offices throughout the globe requires 2nd Line IT Support Engineers/Desktop Support Analysts to join its growing support function. This is an excellent opportunity to join a more »

2nd Line Support Engineer/Customer Service 2nd Line Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets … to specific SLAs Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/ more »

2nd Line Support Engineer We are working with a brand new customer who are a boutique IT support services company. They have a diverse client base which is ideal for someone who is looking for a little bit of variety in the daily working lives. … ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately Key Skills High level of 2nd line IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing desk-side more »

1st/2nd Line Support Engineer (MSP) The Opportunity: We are on the lookout for a seasoned 1st/2nd Line Engineer to bolster my clients dynamic team. If you have a passion for technology, outstanding communication skills, and a … implementing and managing solutions for Backup, Disaster Recovery, and Business Continuity. Qualifications and Skills: Minimum of 4 years of experience as a 1st/2nd Line Engineer. Strong communication and interpersonal skills. Relevant certifications (e.g., Microsoft, Cisco, VMware). Exceptional troubleshooting and problem-solving skills. Attention to more »

2nd Line IT Support Engineer - Rushden - £25K-£30K A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based … Apply now to Gianluca @ circlerecruitment (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Rushden, Northampton, Northamptonshire, Wellingborough, Bedford Circle more »

Lynx are working with a growing Managed Service Provider based in the Hampshire area who are looking for a 2nd Line Support Engineer to join their team. As the 2nd Line Support Engineer, you will be working within a team … of five which involves 1st, 2nd and 3rd Line Engineers. Key Skills & Experience: Minimum of 2 years working in a 2nd Line Support/Service Desk function Understanding of Change Control Processes Full UK Driving Licence & own a car Eligible for SC Clearance Managed more »

2nd Line IT Support Engineer | Bristol | Up to £35,000 MSP | Windows | Office 365 | VMware We are currently working with an industry leading MSP near Bristol who are looking for the newest member of their award winning and ever growing service desk. Our client specialises … on course and gain new certifications. The Role: On a day to day basis you will be required to mentor and support 1st line staff, helping to upskill and improve their technical knowledge and ability. Solve technical issues escalated by the 1st line, providing excellent customer … There is a two stage interview process for this position. Interviews are commencing the week beginning 3rd June so don't hesitate to apply! 2nd Line IT Support Engineer | Bristol | Up to £35,000 MSP | Windows | Office 365 | VMware Oscar Associates (UK) Limited is acting more »

New permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect. Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham 1st/2nd … keep relevant information up to date Resolve problems remotely in a secure and efficient manner Manage new/existing IT hardware & software 1st/2nd Line Support Engineer Responsibilities Excellent communication skills Between 1-3 years' experience in IT Support (hardware and software) M365 Windows … LAN/WAN 1st/2nd Line Support Engineer Application Process This is a permanent requirement with a start date ASAP; CV's are currently being considered and interviews are taking place from 10th June. The interview process will be 2 stages and candidates will more »

2nd Line Support Engineer A trusted and leading Cloud Consultancy is searching for a talented Support Engineer to join a medium sized team of Support Engineers to provide client side project based support. This position will offer the chosen engineer career … progression, training and an opportunity to learn new technologies within cloud (Azure). This is a fantastic opportunity for a 2nd Line Support Engineer to progress as my client is a keen advocate of in house career progression into their Infrastructure team. Role: The ideal … pool vehicle Please respond to this advert with an up to date version of your CV and the leading consultant will be in touch. 2nd Line Support Engineer more »

Role: 1st/2nd Line IT Engineer Location: Warrington & Bradford Salary: £26,000 DOE We are looking for an enthusiastic 1st/2nd Line IT Engineer to join a hardware manufacturing company, based in Warrington. Founded by gamers and developers … developers, like building PCs?) Willing to travel to Warrington and Bradford office on a weekly basis Able to support users at a 1st/2nd line base Good knowledge of computer hardware and software Experience with Windows and/or Mac operating systems Laptop, PC, printer support … interested in this role and have the required skill set, please apply for immediate consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer more »