76 to 100 of 103 Support Specialist Jobs in the UK

Application Support Analyst - Hybrid currently - 2 days in theBirmingham office - up to £36K per annum My client is a multi-national Software company specializing in providing highly scalable and class-leading ERP business solutions for a broad range of manufacturing, retail and distribution companies. Their ERP Software platform is … resolving technical challenges pertaining to ERP software, all while upholding the highest standards of customer service. It's important to note that the designated support hours align with the UK time zone, spanning from 9:00 AM to 5:30 PM. Main Tasks: Accurately recording customer-reported requests through … individual cases to guarantee satisfactory resolutions for customers. Investigating and resolving intricate customer problems. Maintaining a current skill set and knowledge base to proficiently support the client's product. Coordinating with other departments to ensure timely case resolutions. Thoroughly documenting issues and their corresponding resolutions. Identifying and escalating complex more »

to remediate complex AV issues as needed. · Provide timely communication on issue status and resolution. · Maintain ticket updates for all reported incidents. · Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. · Should have basic knowledge of … Mac operating system, to support Apple pc users. · Install, upgrade, support and troubleshoot for printers, computer hardware. · Performs general preventative maintenance tasks on computers, laptops, printers. · Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. · Use diagnostic tools to troubleshoot problems associated with network more »

and other markets. Our portfolio includes clients such as Boston Consulting Group, Hiscox, PwC and others. We are now looking to strengthen the Attensi Support Team with a skilled and motivated person who can provide top notch support to our growing portfolio of Clients. Attensi Support’s … closely with project managers, developers, and designers to solve the customers' problems, and ensure that the root cause is identified and solved. We also support project managers and the sales team with activities that contribute to our customers' success. Who are you? Our dream candidate is passionate about creating … explain complex technical issues. You work easily with other teams, and communicate well with the customer. You have experience from areas such as technical support, customer service, or other customer-support related work You have an IT related degree You have a hunger for knowledge and love to more »

Application Support Investment Manager London £90,000 – £130,000 Harrington Starr is currently recruiting for an Application Support Analyst a leading Investment Manager based in the city. You will be working in a fast-paced environment working closely with the Front Office and other technology teams such as more »

2nd line support engineer – Firewalls, switches, routers, servers, Hyper-V, virtualisation, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients you … stack • Firewalls – Fortigate • Switches – Cisco Nexus/FortiSwitch • Servers – HP • Hyper-Converged Infrastructure - Nutanix • Virtualisation – VMware, • Storage – Nutanix • Backup – Veeam Backup and Replication Infrastructure & support: • Take responsibility for the maintenance and management of the Cloud platform and Data • Centre and collate and maintain up to date documentation on the more »

Senior Application Support - Leading Buy-Side Firm - £150,000 - £200,000 Harrington Starr have been working closely with a leading Asset Manager based out of Central London. The client in question is looking for a strongly capable and experienced Application Support Analyst who has relevant experience within the … same industry as well as being strong technically. The ideal candidate will have the following: Experience providing L2/3 Application Support within a reputable Buy-side company over the span of your career. Be technically strong with SQL, Linux and Windows environments. Experience reading and debugging scripts within more »

Role Summary: 1st Line Support Manchester - Shift Pattern (5 days on, 2 days off) Enterprise Software House £25,000-£30,000 starting salary (plus bonus scheme and other benefits) We're working closely with an enterprise level software company who are looking to hire a 1st Line Support … team. In this role, you'll be responsible for solving both internal and external technical issues which include, hardware set-up, triaging, application. system support and more! This is a challenging and varied role that will allow you access to multi-national clients in a fast-paced, rewarding environment. … This company are ideally looking for someone who has 1-2 years' experience in a 1st Line Support/Helpdesk/ServiceDesk role who is looking for their next step! Who you are: Minimum 12 months experience in a relevant role Excellent communication skills Previous hardware experience (desirable) Previous more »

HR Information System Support Analyst £175 - £250 per day Inside IR35 6 month rolling contract Based near London Liverpool Street Station. 3 days in office 2 WFH. This is a transformation project within the HR function as we migrate from Oracle to SuccessFactors. Your role will report into the … HR Technology team and you'll act as the first line of support to the project. Key Skills required System experience of SuccessFactors in an administration and support capacity. Knowledge of SuccessFactors modules Performance & Goals, Learning, Recruitment and Compensation - or similar. Professional communication skills both verbal and written more »

JOIN A COMPANY WHO LOOK TO CREATE THE IMPOSSIBLE & LOVE TO GET STUFF DONE! Position: Technical Support Department/Group: Commercial Reporting to: Head of Digital & E-commerce Location: Crownhill, Milton Keynes/Hybrid Working (Flexible is who we are but we would expect this person to travel into … strong, supportive culture and is dedicated to its customers, retail partners, and people who are at the heart of our business. As a Technical Support team member, your primary role entails collaborating with clients to seamlessly integrate finance modules onto their webstores. Your expertise will shine as you address … and forward action plans if not resolved. Configure and maintain clients’ accounts on our primary system. To be successful in the role of Technical Support we require the following skills and experience: Experience in a software support role within a 2nd line support ticket environment. Experience within more »

office locations Rea: Umbrella pay is £385.00/PAYE is £299.79 Overview This particular role sits within the Infrastructure End User Computing team, providing support and technical project implementation. The role holds a range of key responsibilities which covers a number of IT technologies and platforms. Responsibilities as a … key member of the IT Infrastructure Team, working closely with other team members, and colleagues across the IT Department in order to support all systems and technical processes the internal knowledge base with both technical guides for colleagues, and system usage procedures to aid internal staff. excellent customer service … and support for internal staff via email, Teams or face-to-face collaboratively with both internal teams and 3rd party support services on diagnosing and troubleshooting issues related to the system environments. to all IT security policies and assistance in enforcing and monitoring of IT security policies. the more »

Unleash Your Technical Prowess in an Exciting MSP Environment! Are you a tech-savvy professional with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team on a … heights! In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of Office 365, Windows, Active Directory, and more »

phased approach to supporting our services and helping us create our 24x7 function. The candidate will join a working day shift moving into weekend support onto a full 24x7 rota; the established rota will run as a 12-hour shift, working 4 days on 4 days off. Role Responsibilities … will be required as we move to round-the-clock operations later in the year. Education And Experience Requirements As the 24/7 Support Engineer you will have: The successful Engineer will need to possess 3 years' experience within IT Support, ideally covering 2nd line and some more »

Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for … customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT ... APCT1_UKTJ more »

We’re searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business. Your Role: Provide first and second-line support for IT inquiries and technical issues. Troubleshoot, triage, and resolve complex … system problems. Collaborate with cross-functional teams to improve customer service and address systemic issues. We Need: 2+ years in customer service or technical support Strong technical skills, excellent communication, and a customer-first mindset. Experience with CRM and ticketing platforms. This is an organisation who invest heavily in more »

workflow of responsibilities is maintained using CRM tools, weekly report outs to clients, monitoring mailboxes, use of Frameworks portals and creation of sales documentation. Support: Provide post-implementation technical support to clients, troubleshoot issues, and ensure the optimal functioning of deployed solutions. Design: Collaborate with technical teams to more »

together to provide the best possible service to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring … about us and the role as well as us learning more about your search and experience. Our 1st stage interview takes place with 2 Support Team Leads online - we use Google Meet for the majority of our video interviews. This will be 1 hour 30 minuteslong , covering competency and … we'll send you a document to help prepare. Our 2nd and final stage interview will be a video callwith Emily Dowse(Head of Support) which would be a culture fit style interviewand will focus around our values and mission as all Arbor employees are very much aligned to more »

headcount growth, they are looking to expand the team to accommodate this. The successful End User Computing Engineer will be responsible for providing technical support for users at all levels within the fund, including traders, portfolio managers, quants and C-level stakeholders. This will include taking ownership of all … vendors, understanding business requirements and making suggestions for improvements across the technology stack. Key Requirements 2- 5 years of experience working in a Desktop Support/End User Computing Engineer role Extensive experience with Powershell Expert knowledge of Office 365, Exchange and Virtualised desktop platforms In depth knowledge of more »

Paynt. Payments As You Need Them. Who We Are We are a dynamic payment solution and infrastructure provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and finance products. Our primary offering, Acquiring-as-a-Service, targets the more »

lines of PHP code to manage. The client implements a service-oriented approach to applications development and primarily uses PHP and JavaScript to support this. This role also requires a level of second line infrastructure support rotation. What you'll need to succeed Able to get up to … speed with understanding of the systems infrastructure Be able to pick up complicated briefs and work with the team to deliver development and support in delivering the projects to completion. Interacting with key managers and internal users regarding timelines, technical issues, and infrastructure integration Documenting code and system functionalities … as directed by the Systems Solutions Manager or Systems Solutions team. Coding, testing, and debugging programs. Design and development of new applications and services. Support the content team in managing and delivering the Corporate web-sites and subdomains. What you'll get in return A chance to be part more »

our products and services. With a wide variety of solutions available, from websites to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. What You’ll Do Trouble … record of delivering high quality customer service in a customer focused environment, preferably a contact center Experience of working in a technical or software support capacity would be ideal Experience of CRM and telephony systems beneficial (preferably Salesforce Service Cloud and Genesys) IT qualifications/degree educated would be more »

of livestock. This role will cover Devon (particularly Exeter) and Cornwall, as well as Bristol, Bath, and across to Dorchester. As a Customer Success Specialist, you will ensure that valued customers get the most out of the products. From guiding them through the initial onboarding process to providing ongoing … support and training, you'll be their go-to person for all things product-related. In this field-based role, you will meet our customers directly and help them get the most out of our company products. Embrace the opportunity to be integral to new product introductions and stay … Farm Routine Advisor: You will evaluate farm routines and recommend changes for optimisation, leading to the full implementation of our technology. Provide Ongoing Product Support: You will readily address customers' product functionality and usage inquiries. Be a Commercial Promoter. You will identify opportunities for upselling, cross-selling, and upgrading more »

working to help engineers with technical problems from password resets to internet issues. Having experience with Macs is useful. Skills: Azure AD, 1st line support exp and 2nd line exp Duration: 12 months + Rate: £300 - £320 - Inside Location: Must be located in Manchester - 5 days a week on more »

Your new role Due to company growth, our client is searching for experienced candidates to grow their systems solutions team. You will be responsible for supporting the Systems Solutions Manager and the team in delivering agile project work based around more »

Project Support Coordinator/Project Planning Specialist £30,000 - £33,500 + Excellent Training + 16% Private Pension + 33 Days Holiday (3 Additional Holidays over Christmas) + Holiday Increases with time served + 10 Purchasable Days + 3x Life Insurance + Healthcare Cash Back + Sick Pay … alongside the scope of career progression to become a technical expert? This is a great opportunity to work as part of a small technically specialist team that will invest in you as you play a vital part in the growth of the expert team whilst you progress your career … analytical individual from a Projects background looking to be heavily invested in through in house training combined with external project management courses The Role: *Support Project Managers delivering high end projects on Commercial and Industrial sites *Working on projects with key stakeholders to ensure effective delivery *Further training and more »

Do you have a keen eye for detail and a passion for ensuring equipment performance? We are seeking a highly motivated Equipment Validation Specialist to play a vital role in maintaining the integrity and efficiency of pharma manufacturing processes. In this role, you will be responsible for: Defining and … meets the required standards. Coordinating and managing the procurement and qualification process , from selecting and acquiring equipment to ensuring its proper validation. Providing technical support to Manufacturing Operations during troubleshooting and investigations. Conducting data integrity assessments for GMP equipment , safeguarding the accuracy and reliability of collected data. Maintaining the more »