first line, they may work on the following areas, among others: Microsoft 365, Microsoft Azure AD, Microsoft Intune, Network Issues, SharePoint Online, Virtual Machines, RemoteDesktop, Windows Server, Internet Connectivity. Key Responsibilities: • Office365 user management. • Desktop/Server troubleshooting and support • SharePoint Online management • Resolving complex tickets more »
Networking, Storage solutions (NAS), Client Desktops and Linux Server. Excellent verbal and written communication skills, with the ability to resolve complex problems. Familiarity with remotedesktop tools and helpdesk software, eg. TeamViewer and Zendesk. IT Certifications or technical qualifications is ideal. more »
maintain strict confidentiality in respect of all Resident, staff and business records Key skills • Active Directory & Group Policy • DNS & DHCP • Windows-based operating systems • RemoteDesktop Services/Remote access • Detailed understanding of network security • Microsoft Office Working Conditions • Working hours in this role will most often more »
Preston, England, United Kingdom Hybrid / WFH Options
In Technology Group
the IT team in optimizing the use of equipment and systems across the organization. Ideal Tech Stack Microsoft Windows Microsoft 365 Barracuda Email Security RemoteDesktop tools (e.g. Splashtop) CRM systems (e.g. CharityLog) Company Benefits Competitive salary Hybrid working model. Professional development opportunities Collaborative and supportive work environment more »
The Main Office Dalham Hall Stud Duchess Drive, Newmarket, England
Godolphin
The post holder will be primarily responsible for providing 1st line desktop and infrastructure IT support to Godolphin’s End User community. This will include office-based locations and domestic property locations supported by the UK IT Department. Role The successful candidate is expected to embrace continuous development and … 1st line IT support to approximately 300+ users Respond to helpdesk tickets in a timely manner Escalate unresolved tickets as appropriate Provide desk side desktop support to End Users Provide remotedesktop support to End Users on other sites Production of standardised builds for PCs and laptops more »
St. Albans, Hertfordshire, South East, United Kingdom
Connexa
A+, Network+, Microsoft Certified Solutions Associate (MCSA), or VMware Certified Professional (VCP). Experience with IT service management tools and ticketing systems. Familiarity with remotedesktop applications and help desk software. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A supportive and more »
Didsbury, Greater Manchester, United Kingdom Hybrid / WFH Options
Principal IT
group IT engineer to join their team. In this role you will play a vital part in supporting the head office, retail outlets and remote specialist locations across the UK. They are looking for someone who can confidently service staff face to face, share their passion about continuous professional … knowledge base articles to assist team members and colleagues with self-help information. Build PCs/laptops and attempt to troubleshoot hardware problems. Provide desktop, printer, phone support in a Windows 10/11/AD/Office environment. Deploy new IT equipment as part of the management of … 11. Good verbal and written communication skills. Some experience with MS Office UK Driving License Desirable: Relevant IT Service Delivery experience or IT Desktop Support Experience Knowledge of User & Security Groups and Active Directory Administration Using and installing Microsoft Office 365 - permissions, calendar sharing, delegation Experience supporting Desktopmore »
Newbury, Berkshire, South East, United Kingdom Hybrid / WFH Options
Netteam tX Ltd
services Overseeing design, testing, and deployment of the voice infrastructure Administration and troubleshooting of O/S and Apps consisting of Microsoft Windows Server, Desktop OS, Microsoft Cloud Technologies, Microsoft 365, Active Directory, Group Policy, SharePoint, Remote Desktops, DHCP, DNS etc. Remote diagnostics along with analysis and more »
Lisburn, County Antrim, Northern Ireland, United Kingdom Hybrid / WFH Options
Hays
guidance on the 1st/2nd Line and identify any key areas for efficiency improvement. Main Duties and Responsibilities Providing 2nd/3rd line remote support * Escalation point for any escalated cases from 1st or 2nd Line. Dealing with complex issues until completion * Work to deliver on Service Level … supporting products (Exchange Online, SharePoint etc) * Experience with Active Directory, DNS, DHCP and Group Policy * Experience with Windows Server Technologies (Active Directory Group Policies, RemoteDesktop Services, IIS, Certificate Services etc.) * Experience supporting security appliances (SonicWALL, WatchGuard, FortiGate) * Experience with Hyper-V/VMWare * Understanding of network technologies … Firewall etc.) * Previous Azure experience Benefits * Hybrid working: What you will get in return With a team in the office or working at a remote location * Highly competitive salary depending on experience * professional development, coaching, mentoring and career progression opportunities. * Family-friendly policies * Performance related bonus scheme * Holiday Allowance more »
Huddersfield, West Yorkshire, Yorkshire, United Kingdom
Circle Group
Servers Key Skills the Service Desk Team Lead will have: Excellent 3rd Line IT Engineering experience Fully proficient with VMWare/Hyper-V Extensive RemoteDesktop and Windows Server experience Excellent networking experience (Firewalls, Routing, switching and Wi-Fi) Azure and Citrix experience is beneficial Previous experience managing more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how do … beneficial: - Active Directory user administration - Google Gsuite experience, OSX skills, Android, ChromeOS ITIL certification would be particularly beneficial. - Windows 7, Windows 10 - Anti-virus - Remotedesktop/VNC- Print management- Jira suite (or other recognised ITSM platform) Basic hardware diagnostics/triage ITIL foundation certification would be particularly more »
the medical industry, promoting tech for good. What you will ideally have experience with Excellent communication skills (verbal & written) Microsoft Server skills Active Directory RemoteDesktop Server Office 365 Microsoft Teams SharePoint The ability to build servers and PCs from scratch is desirable but not essential What’s more »
closure. Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remotedesktop support and perform other activities based on SOPs. Perform user account management activities. Escalate complex problem to appropriate support specialists. Responsible for …/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remotedesktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel … MS-PowerPoint, MS-Outlook, MS Project, and MS Vision Internet browsers (e.g. Explorer, Chrome, Firefox), VPN and remote dial-in users Support for laptop, desktops, and printers PDA and blackberry support Others: Adobe Acrobat and other common desktop applications like WinZip, etc. Soft Skills Excellent communication and conversation more »
closure. Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remotedesktop support and perform other activities based onSOPs. Perform user account management activities. Escalate complex problem to appropriate support specialists. Responsible for activities …/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remotedesktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel … MS-PowerPoint, MS- Outlook, MS Project, and MS Vision Internet browsers (e.g. Explorer, Chrome, Firefox), VPN and remote dial-in users Support for laptop, desktops, and printers PDA and blackberry support Others: Adobe Acrobat and other common desktop applications like WinZip, etc. Certification requirements Preferred MCP/MSCE more »
ideally some exposure to presales)Understand customer requirementsDesign effective cloud infrastructure solutionsConfiguring and supporting networking technologiesAzure cloud management, automation, and monitoring toolsIntune, Azure Virtual Desktop, RemoteDesktop Services, and Citrix would be beneficial.Professional Services industry would be beneficialExcellent English communicationOpportunityMy client is a leading consultancy that can more »
based Salary: To £28,000 (depending on experience) + Training & Certifications Paid for Benefits: Holidays, Pension and benefits You will be responsible for providing remotedesktop, server and network support to a varied external customer base with some on-site support where necessary. Identifying customers’ issues, you will … successful career with a growing company. • Support Microsoft Cloud Services (Microsoft 365, Azure) • Server Administration (Windows Server, Active Directory, Print Management, File Sharing) • Virtual Desktop Infrastructure Support (RDSH, WVD, Citrix) • Desktop Deployment (MDT, Autopilot) • Desktop Support (Windows 10, MacOS) • Mobile Support (Android, iOS) • Networking Support (Meraki, UniFi more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
scale as quickly as the market demands. Position Overview As a IT Support Specialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users across our global organization. As you will be working within a team environment and speaking to … 365. Duties Work under limited supervision both independently and within a team environment. Providing 2nd line support towards hardware and software issues (onsite and remote). Work closely with other Global Support teams to resolve issues, manage IT Requests and provide assistance on 2nd line capacity. Following ITIL methodology … Library) or relevant certifications Proven work experience as a Support Engineer or similar role Ability to diagnose and troubleshoot basic technical issues Familiarity with remotedesktop applications and help desk software Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and more »
cultural sensitivity and effective communication skills. Comprehensive knowledge of the Microsoft 365 platform, encompassing proficiency in Teams and SharePoint. Ability to assist users with remote access setup and troubleshooting using Citrix and RemoteDesktop/VPN technology. If you are passionate about technology and want to be more »
this role* Requirements Required Familiarity with Linux setup and management (RHEL or Ubuntu) Interest in computer networking and enterprise systems Experience with local and remotedesktop support, and hardware troubleshooting. Strong Cyber-Security awareness and ethics Excellent communication and problem solving skills Well-organised and self-starter with more »
and replacing equipment as necessary. o Checking daily the server backups and disaster recovery replication server o Ensuring the VPN and access to the RemoteDesktop Server is always available for remote users. Automation and Integration Activities o Continuous improvement of business processes where instructed by implementing more »
Desk Analyst. You will be the single point of contact for all company IT needs and be accountable for resolving incidents and requests through remote support. You will be required to take ownership of a variety of service and support issues and ensure that they are recorded and progressed … tickets. To do this you will be required to have excellent telephone and technical skills, ensuring that service targets. Responsibilities · Provide day-to-day remotedesktop support. · Follow the agreed ITIL processes and procedures, whilst continually reviewing to find improvements to the current processes. · Responsible for IT knowledge more »
scaled internationally across major energy companies worldwide. Their software creates a 3D digital replica of onshore and offshore process plants (digital twin) which enables desktop surveys, visual inspection, and real-time sensor data access, providing complete control and visibility over site data. They have revolutionised how onsite engineering surveys … and visual inspections are carried out, moving these workflows into remotedesktop exercises. Due to business growth they now need to hire a Senior Piping Designer. The position of Senior Piping Designer will report to the Engineering Manager and will be located in Aberdeen. As a senior piping more »
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a full-time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: • Fully site-based • Able … to deal directly with clients in a friendly and highly confident manner • Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories • Experienced with VIP support and engagement • Troubleshooting known and unknown software issues related to Windows platforms • Building and deploying PCs … with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) • Experience in Windows imaging techniques (Network & Local) • Microsoft Active Directory & Azure Active Directory knowledge • Remotedesktop support tools • Desktop/printer configurations • Excellent interpersonal & communication skills • Must be able to work independently and part of a team. more »
Sulhamstead, England, United Kingdom Hybrid / WFH Options
Sondrel
date and secure. User Training and Documentation: Develop and deliver user training sessions, create, and update documentation for troubleshooting, FAQs, and knowledge base articles. Remote and On-Site Support: Provide remote and on-site assistance for users, addressing issues through phone, email, and remotedesktop tools. more »
closure. Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remotedesktop support and perform other activities based on SOPs. Perform user account management activities. Escalate complex problem to appropriate support specialists. Responsible for …/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remotedesktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel … MS-PowerPoint, MS-Outlook, MS Project, and MS Vision Internet browsers (e.g. Explorer, Chrome, Firefox), VPN and remote dial-in users Support for laptop, desktops, and printers PDA and blackberry support Others: Adobe Acrobat and other common desktop applications like WinZip, etc. Soft Skills Excellent communication and conversation more »