76 to 100 of 3,286 Customer Service Jobs in the UK

escalating to 2nd line where necessary. Key skills: Active Directory Office 365 administration Excellent communication skills Experience on an IT Helpdesk Technically minded Outstanding customer service skills The IT Support Technician will receive a daily rate of up to £180 and there is an immediate start available. The more »

and fluency in English. Written and spoken fluency in English Team collaboration and outstanding problem-solving skills. Proven ability to execute engineering deliverables. Strong customer service mindset, delivering quality on time. Fluent communication for effective collaboration. Self-motivated, strong planner, adept at balancing priorities. Excellent motivational skills in more »

and mitigated; Ensuring that credit business is processed in an efficient and timely manner; Excesses are properly monitored and reported; and A high-quality service is provided at all times to the Front Office lending teams. Responsibilities Credit Risk Check credit applications for accuracy, completeness and compliance with Credit … s reports (Valuation, Legal [including Report on Title] and Project Monitoring Surveyor). Sound loans administration and credit risk experience at Assistant Manager level. Customer service skills. Communication skills. Numerical accuracy. Evaluation and analysis skills. Ability to identify and deal with problems/issues arising from due diligence. more »

Entry Level Graduate Scheme (Sales, Customer Service and Account Management) Do you like facts? Fact Number 1 – Many students attend university with no discernible career plan and many decide on a career completely unrelated to their field of study. Fact Number 2 – There is an abundance of fantastic more »

the ERP system and manage any changes and software add-ons. Measure the performance of existing suppliers through tracking of KPIs, delivery performance and customer service. Maintain and build strong relationships with suppliers and continue to work closely with them to make continuous improvements. Work with the Finance Director more »

very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. THE ROLE : The responsibilities of this role are to perform core AML/CTF and Customer due diligence, PEP, Sanctions and associated … Media checks and analysing the results to eliminate or confirm matches. Communicating professionally and confidently with stakeholders including colleagues, account managers, Risk team and customer relations as part of the DD process. Preparing AML and Player Protection management information (MI) from different sources (e.g. MixMax, KPIs, RMS, Sisense, GBG … Report, Internal workflows, Gantt Chart Efficiency) for reporting to the senior management team. Ensuring that action taken on customer accounts as in adherence with both internal policies and procedures as well as that set out by the regulator. Keep up to date with all regulatory changes and guidance in more »

available and functioning in line with business expectations, running End of Day processes as well as implementing auditable processes and improvements to continually improve customer service. Responsibilities Provide technical, and where possible, functional support for IT Managed applications to investigate and attempt to resolve production issues. Log and manage … end users. Where required escalate and ensure tracking and resolution of issues by 3rd line support (internal and 3rd parties) Understand the level of service and availability associated with each system (SLA’s) and strive to achieve this Ensure releases and changes are adequately managed, are correctly documented and … have a sufficient roll back plan. Develop production support infrastructure, processes and procedures to improve the quality of service Clearly understand levels of support and boundaries of support for new software from delivery projects, ensuring projects provide adequate handover Develop and maintain clear documentation explaining how to resolve key more »

Customer Success & Onboarding Manager (Start-up) - London - SaaS - AI Driven Solution The Company: Fast-growing VC backed A.I transformative SaaS platform. Achieving consistent YoY/MoM growth (100% inbound) Delivering a solution changing the way commercial functions operate across tech. The role: Manage client journey from onboarding and beyond … with high levels of customer service. Ability to work and collaborate across teams to contribute to product development. Create high level campaigns at a consistent level. About you: Strong academic background Degree level and above. Ability to deal with high-pressure, fast moving work environment. 2 years + B2B … SaaS/Start-up Customer success or Account management experience. The Package: Salary up to £60,000 + Bonus scheme London based office (full time) with potential to travel (US) Joining a fast-growing start-up at crucial development stage. Explore a wide range of Sales, Account Management, and more »

profile clients in the defence and military aerospace sectors specifically advanced weapons technology Working directly under the Commercial Director, we are looking for a Customer Services Manager. An individual that will have all the normal responsibilities of that role, as below, but who is going to be part of … a great change within the business. The company is looking to become very much more accountable to it's customers, offering a level of service that is valued and appeciated and in turn, will help in driving the reputation and capability of the whole organisation. So we are looking … them and offering a sense of genuine purpose behind the role and the people in your team. You will set the highest standards for customer excellence, transforming the current customer experience across multiple areas by implementing new business activities. Communicating across internal and cross departmental divisions, external customers more »

to Nathan Stewart, Field Operations Brigg, the successful candidate would be responsible for the delivery of repairs and restoration, reinforcement delivery, new connections and customer diversion projects to high levels of customer expectations, strict safety standards, stringent time, cost and quality parameters. This role will need the candidate … duties. Key Responsibilities: Project management and responsibility for maintenance, restoration, repairs, overhead, site safety or new connections to the network to high levels of customer expectations, strict safety standards, stringent time, cost and quality parameters. ·Planning and delivery of a wide range of projects/activities across multiple work … once minimum criteria is met ·Provide coaching and mentoring to develop trainees throughout the business Key Competencies: •Health, Safety & Environment •Operational Knowledge •Project management •Customer Service •Finance Qualifications & Experience: Essential Qualifications: •ONC/ILM •Full UK Driving Licence •Excellent customer service skills •Knowledge of the distribution more »

Account Manager OR Fast Track Engineer position. This unique opportunity will allow the right person to flourish as a Technical Engineer and as a Customer Success Manager, working for one of the UK’s leading Microsoft Solutions Partners, with 8 Microsoft Specialisations and 5 Microsoft Designations. Role Overview: As … successful onboarding of workloads within M365. Responsibilities: Provide technical guidance, best practices, and remediation steps to successfully onboard users to Microsoft Office 365. Support Customer Success Managers (CSMs) during customer welcome calls by addressing technically minded questions. Lead technical workshop discussions with customers across specific M365 workloads, tailoring … approaches to help them achieve their goals. Own technical workshop engagements through their lifecycle, ensuring satisfactory customer resolution. Accurately record time in a centralized system for reporting on customer service usage. Requirements: Practical knowledge of the full M365 stack Hands on technical support experience and capabilities Any more »

Operations team. You will be carrying out various administration duties for domestic and commercial metered customers throughout Ireland and will be responsible for exceeding customer expectations by delivering quality results. Main Responsibilities: Oversee daily gas metered operations, ensuring accurate readings, billing, and compliance with regulatory standards Coordinate with field … informed about industry regulations and standards related to gas metering operations Ensure that all metered operations comply with safety and environmental guidelines Collaborate with customer service teams to address inquiries related to gas meter readings and operations Provide support and resolution for customer concerns related to metered … to implement and optimize gas metering technologies Stay updated on advancements in metering technology and propose improvements Collaborate with cross-functional teams including logistics, customer service, and regulatory affairs to ensure seamless operations Participate in meetings to share insights and coordinate strategies The Person: Minimum of two to more »

part of the Company Life Assurance, our employees are entitled to participate in an Employee Assistance Programme (EAP). This is a virtual benefit service which connects our Employees to third party specialists who can help to manage their health and wellbeing and that of their family. In addition … to the EAP the service includes: Remote access to a UK based GP 2nd Opinion consultations Mental health assessments and physiotherapy . Trakm8 is a UK based technology leader in fleet management, insurance telematics, connected car, and optimisation. Through IP owned technology, the Group uses AI data analytics collected … call software such as Zoom and MS Teams. Engage with new customers to understand needs and requirements and map these into the product/service on offer. Qualify new sales prospects. Build a steady pipeline by identifying and selling to prospects. Maintain relationships with clients. Achieve KPI’s; delivering more »

to contribute to the resolution of operational problems by working collaboratively with your peers. To be successful in this role, your problem solving and customer facing skills will be important as you will work with a wide variety of internal clients. About You: Y ou will have the following … of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching Excellent customer relationship, communications and interpersonal skills with prior experience in a similar customer service role. Experience with a ticketing system. A driving license more »

Proficiency in Greek as a minimum Key Responsibilities: Design Leadership: Lead the design process for new lift systems, ensuring compliance with industry standards and customer requirements. Product Development: Work closely with the R&D team to bring new lift products from concept to production. Collaboration and Innovation: Collaborate with … to integrate innovative solutions and technologies into lift systems. Documentation and Quality Assurance: Create and maintain detailed technical documentation for manufacturing and field support. Customer Focus: Collaborate with sales and customer service teams to address customer inquiries and incorporate feedback into product development. Order Placement: Be more »

9am-5pm. The role The key responsibilities you could be looking after include: Analyse different performance metrics across a range of products to support customer acquisition and engagement; Present and explain data in non-technical terms and engaging with stakeholders at any level; Work with stakeholders, both technical and … products, platforms, and services that empower vehicle retailers, manufacturers, finance lenders, and brokers. Our solutions simplify operations and boost profitability, while our award-winning customer service ensures a smooth experience for users.. Our diverse business includes four key branches: AutoProtect: Recognised for its outstanding warranties and value-added more »

Express Recruitment are looking for a hard-working professional to join their client’s busy service desk as a Client Service Administrator. In this role you will be required to assist with any administration tasks and build rapport with external contacts on a daily basis, as well as … 30pm Monday to Friday. There is onsite parking available and is a great public transport location. Roles & Responsibilities Take inbound phone calls and handle customer enquiries efficiently Oversee portal management for key clients and accounts Manage email queries coherently and in a timely manner Liaise with Engineers, external suppliers … and 3rd parties Ensure customer portals and email inboxes are monitored daily Improve customer service experience and build client relationships Skills & Experience Previous strong Administration experience essential Polite and professional telephone manner Previous administrative experience preferred Confident using IT platforms including Microsoft Office Able to build rapport more »

managers and the sales team with activities that contribute to our customers' success. Who are you? Our dream candidate is passionate about creating great customer experiences and is able to quickly grasp and explain complex technical issues. You work easily with other teams, and communicate well with the customer. … You have experience from areas such as technical support, customer service, or other customer-support related work You have an IT related degree You have a hunger for knowledge and love to share this both internally and externally You have a solid understanding of and a real … in a systematic way and are used to using your own initiative and relying on your own judgement You genuinely care about helping the customer! You are a fast learner You are good at putting complex issues in simple terms You thrive in a high-pace environment You have more »

The ideal candidate will have: Previous experience and understanding of video compression and the various codecs used by broadcasters and VOD platforms. Passionate about customer experience and customer service excellence. Hands-on experience with digital media workflows is required. Good communication skills and the ability to prioritize more »

plan is to build a global team covering time zones based on the customers geographical locations. The role will work closely with Product Operations, customer teams and engineers. It is a crucial position to identify common issues and prioritising areas that require immediate attention, ensuring a seamless and positive … communication to keep everyone informed. ● Support Team Management: Manage the support team, ensuring they are aligned with existing and new internal process requirements and customer service standards. ● Maintain Support SLAs: Ensure that all customer issues are handled within our SLAs, providing timely updates and resolution notices as … specified. ● Team Collaboration: Work closely with engineering, product, and customer teams to ensure effective communication and collaboration in resolving issues and improving the product. ● Process Improvement: Continuously evaluate and improve support processes to enhance efficiency and effectiveness. Implement best practices and innovative solutions to streamline operations. Requirements: ● Proven experience more »

Design, Development and QA teams. You will report to the Delivery Director and will take care of one or more of the external key customer accounts – existing and new travel agencies. Proactively establishing and maintaining effective relationships with customers to facilitate the growth of software blueprints through the consideration … to support software development planning and delivery to agreed specifications and timescales. Identifying opportunities to advocate for additional products or services and contribute to customer retention and renewal efforts. Lead Customer Service Review meetings Assist customers in identifying new requirements for BAU change requests and new project … initiatives using travel/systems experience. Collaborate with the Technical Design Lead and Delivery Director to handle customer requests for changes. Ensure that all interactions are timely, solutions are appropriate for the purpose, important milestones are comprehended and achieved, and the deliverables are scheduled into the timelines and customer more »

attending to the Smartroom’s on-site and remotely, supporting teams in support locations performing a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex issues, deploying the latest updates, system maintenance … the systems and tools effectively and securely. Handling other ad hoc IT requests. Key skills/knowledge/experience: first-rate interpersonal, communication and customer service skills, a must to build and maintain relationships with end-users at all levels. first-rate knowledge and experience in smart room … to end resolution. Ability to draft and present technical reports. Good to have: working in a commercial IT Support environment - preferably within a Managed Service Provider. Remote and onsite support experience, ticket management, experience working in an ITIL environment. Office 365 services – experience in all aspects of Microsoft more »

working overhead and underground using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries. Working with Circet Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport … equipment. · Complete intrusive surveys ('rodding and roping') on the underground and pole network. · Fault-Finding on End to End Installations including UG, Dropwire, Splitters, Customer Endpoint · Installing, Splicing and Testing Fibre Optics · Work efficiently whilst being considerate and maintaining a clean environment and excellent customer satisfaction · Respond professionally … and effectively to all customer requests and enquiries · Comply with company fleet policy · Comply with current health and safety regulations aligned to H&S handbook, Tool Box Talks, Risk assessments and Method statements · Ensure work activities comply with current environmental regulations · Educating our customers on the services installed while more »

working overhead and underground using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries. Working with Circet Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport … equipment. Complete intrusive surveys ('rodding and roping') on the underground and pole network. Fault-Finding on End to End Installations including UG, Dropwire, Splitters, Customer Endpoint Installing, Splicing and Testing Fibre Optics Work efficiently whilst being considerate and maintaining a clean environment and excellent customer satisfaction Respond professionally … and effectively to all customer requests and enquiries Comply with company fleet policy Comply with current health and safety regulations aligned to H&S handbook, Tool Box Talks, Risk assessments and Method statements Ensure work activities comply with current environmental regulations Educating our customers on the services installed while more »

C#, Cloud Platforms or Database Services A Strong communicator with the ability to influence at all levels, developing sustainable internal & external relationships providing excellent customer service The individual will drive improvements in the quality of SQL databases. Commutable to Tewkesbury. Reference Number: BBBH (221769) To apply for this more »