An outstanding opportunity has arisen for an ApplicationSupport Analyst/UAT Tester to join a dynamic and rapidly expanding business based near Ipswich. You will have the chance to join a thriving organisation as we seek to enhance our customer support team. As a Application … Support Analyst/UAT Tester, you will play a crucial role in delivering exceptional service to our nationwide customers, responding to support tickets via emails and phone calls, assisting system users with issues, and ensuring effective resolution. Additionally, you will gain experience in User Acceptance Testing … written and verbal communication skills. Having prior experience supporting logistics software such as Destin8 would be beneficial but not essential. Comprehensive training and support will be provided, along with clear opportunities for career progression. more »
Shipley, West Yorkshire, Yorkshire, United Kingdom
Watermark Technologies Limited
Job Title : ApplicationSupport Analyst Location : Shipley Salary : £23,000 - £26,000 per annum Job Type : Full time - Permanent Company Overview: Watermark Technologies Ltd is a well-established B2B software business, based in Shipley, that has been operating for over 20 years. Our document management software products have … to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Core Responsibilities: As 1st line Support Engineer you will act as the first line of service to customers, logging tickets via phone calls, emails and from a chat system. You … Testing software for end user deployment Creating and maintaining training and knowledge base materials Additional Role Offerings: Opportunities to bridge into 2nd line support Assisting with the Support and administration of the WT production hosted environments Performing software installations of the Watermark software Gain knowledge of more »
South Darenth, Kent, United Kingdom Hybrid / WFH Options
IntecSelect
Business ApplicationsSupport Lead - £35-40k - Hybrid Overview: I'm currently working with a market leading Automotive company, operating on a global scale, who are looking for a Business ApplicationsSupport Lead to join the growing team. This newly created role will lead … the business applications service desk to ensure all SLA's are met effectively, develop and implement policies and procedures that will increase efficiency and enhance customer service across all aspects of the service desk and also participate in ISO audits and maintain ISO standards when required. The ideal candidate … desk to ensure the effective management of 1st, 2nd and 3rd line support. Oversee the daily operation and support of business applications, ensuring their availability, reliability, and performance. Act as a liaison between the IT department and business units, understanding their needs and translating them into more »
ApplicationSupport Lead City of London (Hybrid) Up to £115,000 per annum + annual discretionary bonus On behalf of a leading financial services organisation, I am seeking an ApplicationSupport Lead. Operating as a function of Cyber Defence under Information Security, you will lead the … purple team sprints, identify opportunities to reduce the businesses attack surface using preventative controls. Work with the Security Engineering team as necessary to support the deployment and tuning of security-related tooling, particularly those that pertain to prevention and detection. Develop processes for attack surface monitoring and constant more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Twinstream Limited
JAVA SUPPORT ENGINEER/BRISTOL (HYBRID)/UP TO £80K & GREAT BENEFTIS Are you an experienced ApplicationSupport Engineer, looking for a rewarding new challenge, working alongside an amazing team? If so this Java Support Engineer role could be perfect for you. Excellent pay … working both on-site with clients and remotely from home. As we continue to expand our operations, we are looking for an experienced ApplicationSupport Engineer with Java development & Spring Boot skills to help deploy and maintain a new cross-domain service in our customer environment. Whats on … an electric vehicle via salary sacrifice Health and Well-being - Access to workplace Mental Health First Aider Life assurance Key Responsibilities of the ApplicationSupport Engineer: Develop high-quality code. Write and update Java end-to-end and performance tests to ensure optimal system performance. Run end-to more »
Rugby, Warwickshire, West Midlands, United Kingdom
Culina Group
place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Head of Product/ApplicationSupport to join our IT Department at our Rugby site. As Head of Product/ApplicationSupport You will be responsible for … a competitive salary and package with the opportunity to work for a forward thinking market leader. Job responsibilities of Head of Product/ApplicationSupport include: Product Support Develop and implement a comprehensive support strategy aligned with business goals and customer needs. Oversee the … customer satisfaction by providing excellent support services and addressing user concerns promptly. Service Level Agreements (SLAs) Define and monitor SLAs for applicationsupport and key KPIs, ensuring that response times, resolution targets, and availability metrics are met. Report on and communicate performance against SLAs to stakeholders more »
Newton-Le-Willows, Merseyside, North West, United Kingdom
Speedy Hire
widest range of tools, specialist hire equipment, plant and support services everything for every job! An exciting opportunity has arisen foran ApplicationSupport Analyst to play a key role in the support of new and existing software applications. Development of existing IS controls that … within the system and its use (including trialling new processes and set ups) Develop, Implement and Maintain Test Scripts for all Speedy and 3rdParty applications Quality assure all application changes and developments using UAT methodology Perform system implementations and upgrades ensuring all changes are done following recognised industry best … to manage supplier relationships Good Documentation skills PC support skills Experience with Windows Server Technologies Knowledge of SQL Server database systems ApplicationSupport Skills Good all round knowledge of IT Good appreciation of service excellence Desirable SQL Server 2008R2 & 2012 DBA Knowledge Familiarity of ITIL best more »
Job Title: ApplicationsSupport Administrator/Analyst Location: Office based in Ringwood, Hampshire Hours: 37 hours per week, Monday to Friday Rewards & Benefits: Competitive salary, benefits plus excellent Colleague rewards and ongoing investment into your personal development. About the role As our new ApplicationsSupport Administrator/Analyst, you will provide an in-house systems administration, analytical and service desk response for Churchill Retirement Living hosted operational applications which … include; MRI Qube PM, Coins and Civica CX/Keystone. The ApplicationsSupport Administrator/Analyst will report to the ApplicationSupport Manager and work alongside a range of stakeholders across the Churchill Group, playing a key role within our business project teams and the more »
City of London, London, United Kingdom Hybrid / WFH Options
Bilge Adam Technologies UK Ltd
JOB TITLE: Senior ApplicationSupport Engineer JOB LOCATION: London/Hybrid Job Type: Fixed Term or Permanent employment We are seeking several Senior ApplicationSupport Analysts with a strong background in supporting live production systems as BAU. They are also expected to support multiple … releases. Investigate issues, develop fixes, support new releases, and perform general maintenance and administration All round experience in working on an applicationsupport team. Take ownership of issues and have a proactive approach to ensuring system stability and resilience. Out of hours support overnight … in Shell scripting Oracle and SQL scripts Understanding of software development lifecycle and methodologies Excellent problem-solving and analytical skills KEY RESPONSIBILITIES General applicationsupport responsibilities such as: Building and supporting environments Running intraday and end of day batches using Control-M job schedular Responding to queries from more »
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Bond McKenzie Ltd
Senior ApplicationSupport Analyst A public sector organisation have a new career opportunity available for a Senior ApplicationSupport Analyst to join the Business world team on a full time, fixed term contract (12 months) basis. This contract is offered on a hybrid basis but can … be done predominantly from home. As a senior applicationsupport analyst, you will work in the Business World ApplicationSupport team alongside two ApplicationSupport Specialists working on the Business World IT application and reporting to the Business World Product Manager. You will ensure … parties. This post is a great opportunity to learn new skills and progress in knowledge of IT, HR and Finance. As a senor applicationsupport analyst, you will perform basic maintenance and housekeeping tasks on the Line of Business Application, for example, loading file loads, maintaining items to more »
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
ApplicationSupport Specialist ApplicationSupport Specialist required by a global software company with an office in Southampton. The company provide ERP software using a wide technology stack. This is a hybrid position involving 3 days a week in the office in Southampton and 2 days from … home. Knowledge required: Experience working within a software support environment Technical knowledge of an ERP software package would be very advantageous SQL experience would also be a nice to have skill Strong customer facing experience with good customer service skills The company offer a good benefits package including more »
ApplicationSupport Specialist ApplicationSupport Specialist required by a global software company with an office in Southampton. The company provide ERP software using a wide technology stack. This is a hybrid position involving 3 days a week in the office in Southampton and 2 days from … home. Knowledge required: Experience working within a software support environment Technical knowledge of an ERP software package would be very advantageous SQL experience would also be a nice to have skill Strong customer facing experience with good customer service skills The company offer a good benefits package including more »
to make a positive, sustainable contribution to both the UK economy and society. On behalf of this organisation, AMS are looking for an ApplicationSupport Analyst (Risk) for a 6 months contract based in London ( Hybrid 2/3 days per week in the office). Purpose of … the Role: As ApplicationSupport Analyst (Risk) you will provide support to business users in relation to production and application services for Market and Counterparty Risk, you will also act as a second/third level production support related to Market and Counterparty Risk. … Responsibilities of the role: As an ApplicationSupport Analyst (Risk), you will be responsible for: Provide business support to users and act as second line/third line of support. Analyse data quality/system issues and remediate to these. Provide daily sign-off on main more »
The primary responsibility for this role is to work on production support environment in Level 2 and ensure that fixing of daily … queries, morning checks monitoring system performance, and providing cross-application support. The Candidate must understand the technical and functional intricacies of the suite of applications for Risk and Finance that they will be supporting, including the end-to-end business impacts. They will understand the interfaces to and from … Qualifications and Experience * Degree qualified or Bachelor's Degree in IT * 3 to 5 + years' experience in Risk and/or Finance applicationsupport Lead Role * Preferred experience working in a function of Risk and/or Finance investment banking and understands the need for control in more »
Lincoln, Lincolnshire, East Midlands, United Kingdom
Corriculo Ltd
1st Line ApplicationSupport Engineer, COR5740 Are you early in your IT Support career, looking for the next big step? Are you wanting to work in applicationsupport? If this sounds like you, then please read on! The Role This is an excellent 1st … Line ApplicationSupport Engineer role, working for a company with a growing reputation in their field. The 1st Line Support Engineer will have excellent all-round IT support skills, be a great communicator and be a problem solver. They will provide end user support … will have some of the following: Excellent all-round IT skills, with prior experience in an IT support position Experience in applicationsupport would be a big plus Strong communication skills, with a great approach to customer service A problem solving attitude is a must! The more »
Eastleigh, Hampshire, South East, United Kingdom Hybrid / WFH Options
Blake Morgan LLP
Primarily an ApplicationSupport role, you will be part of a team who are responsible for the ongoing support and development of the firm's legal applications, website, client facing extranets, internal intranet and reporting services. The successful candidate will hold responsibility for the support … and maintenance of our legal case management systems and web presence. Actively monitor and manage support calls assigned to the IT Applications team Investigate and resolve IT application-related incidents, service requests and problems in a timely and efficient manner in line with business requirements. Continuously … monitor supported IT applications for availability, performance, and throughput, proactively addressing potential issues. Provide timely communication to users regarding the status of service requests and incidents. Liaise with IT suppliers when necessary to ensure IT application-related incidents and problems are resolved in a timely and professional manner. Maintain more »
Discover the digital applications that keep our offices and roads open for business and achieve a professional qualification. What youll be doing Starting in September 2024 as a Digital ApplicationsSupport apprentice, youll join our Digital Services directorate to help manage and optimise the digital applications that we rely on at National Highways. Working alongside experienced specialists, youll learn all about the applications portfolio that supports the Corporate IT services we use in day-to-day business operations and the Operational Technology that keeps our roads safe and running smoothly. Youll discover how we … work with suppliers to monitor performance and availability of applications, how we manage configuration and access to applications, as well as their ongoing development and improvement. In this role youll be highly customer-focussed, ready to support stakeholders and users to get the best from our more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Travel Counsellors
The ApplicationSupport Analyst plays a critical role in supporting our global community of Travel Counsellors with our bespoke technology platform. This platform includes Phenix, MyTC, and its direct ecosystem of integrations. About the Role You will act as a second-line technical support team supporting … you will be responsible for proactively identifying challenges with platform performance or stability to ensure the platform operates within our service levels. The ApplicationSupport Analyst aids front-line support and technical teams with internal applications and ensures that only genuine issues with those systems … core hours for critical and service-related incidents. Produce statistics, KPIs and Management Reports relating to application and service outages. About You This ApplicationSupport Analyst role will suit an individual passionate about customer service and has a track record of providing specialist support for bespoke more »
I'm looking for a Senior ApplicationSupport Engineer to join the UK's leading Aerospace & Defence organisation in Warton, Carnforth. You MUST be eligible for security clearance (SC) to be considered for this role. What you'll be doing: Incident and Request Management through our ITSM toolset … a Support environment or rolling out a new PLM toolset An awareness of ITIL Foundations would be desirable The Air PLM ApplicationSupport team: As a senior ApplicationSupport Engineer, you will be responsible for troubleshooting technical issues within the PLM toolset. The PLM … Support team provides specialist IT applicationsupport services to the Engineering userbase of Siemens Teamcenter Enterprise and Unified. These toolsets are configured for the Air Sector use case, so extensive training will be provided to the right individual. The salary is £47,683 to more »
Our client, a global leader in business intelligence solutions, seeks a skilled BI ApplicationSupport Specialist to join their dynamic team. This permanent position requires the candidate to be based at their offices in Hertfordshire, with a minimum of 3 days per week on-site. Key Responsibilities: Troubleshooting … design, planning, building, testing, documentation, and deployment. Training: Conduct training sessions for customers, creating user-friendly materials and quick reference guides. Pre-Sales Support: Collaborate with sales representatives, providing technical demonstrations to potential clients. Promotion and Networking: Attend industry events to showcase their products and services, supporting sales more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
Posted: 2024-03-05 Country: United Kingdom Location: GBR01:Harlow, Essex, Kao One, Kao Park, Harlow, CM17 9NA Position Role Type: Unspecified Job Title: ApplicationsSupport Engineer Location: Glenrothes or Harlow (Hybrid working with up to 2 days a week on site with occasional travel to other … UK sites) Raytheon UK has an opportunity for an experienced IT professional to supportapplications used by our Engineering and Manufacturing functions. The function sits within the Digital Technology team and is responsible for the delivery and support of application solutions to UK based divisions … new stand-ups, utilising industry standard best practice. It will also play a major part in understanding new business requirements, testing and integration other applications to integrate data between application. Reporting to the Engineering and Manufacturing Services Manager, you will be operationally focused and will support optimal more »
Senior ApplicationSupport Engineer - Oldbury, Onsite (5 days a week) - 3 months contract - £325 - £350 per day inside IR35 Are you an experienced ApplicationSupport Engineer looking for your next challenge? We're seeking a skilled professional to join our team on-site in Oldbury for … a 3-month contract . Responsibilities: Troubleshoot and diagnose applications on Windows 10/… tablet devices. Provide expert support to ensure seamless functionality. Collaborate with team members to resolve complex issues efficiently. Essential Skills: Previous applicationsupport diagnostics experience, preferably on Windows tablets. Proficiency in SCCM, Intune, or Autopilot administration. Strong understanding of device security principles and practices. **Must be more »
Watford, Hertfordshire, South East, United Kingdom
La Fosse Associates Ltd
Title: IT Support Team Lead Day Rate: £350 - £450pd (INSIDE IR35) Duration: 6 Months Based: Hybrid - Watford … day a week) The Role/Experience Required: Proven track-record of delivery support (2nd line), config, testing, and maintenance Strong Applicationsupport experience System capability reviews Strong PaaS knowledge Strong Azure experience M365 knowledge (essential) including Power Platforms (preferred) ITIL Knowledge Powershell scripting and automation … support Life cycle of application platforms support - upgrades, patches Please apply for more information more »
CMC are hiring a Senior Trading ApplicationSupport Analyst to join the applicationsupport team. The applicationsupport team is an integral part of the wider IT Production department. The team is split across London and Sydney and responsible for providing applicationsupport for CMC Markets award winning web- based trading platforms. This role reports into the regional Trading ApplicationSupport Team Leader, who provides support, management and escalation for the role. The teams work in a mixed operating system environment (Red Hat 70% and Windows … weekend on call work, rotated through the team; Key Skills/Experience Essential: Self-starter with passion for IT Extensive experience in an ApplicationSupport role Recent and proven experience of using Red Hat Linux (or others Unix flavours) including scripting in a commercial environment Experience supporting applicationsmore »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Elevation Recruitment Limited
Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead ApplicationSupport Analyst. * Predominantly site-based role in Sheffield * Are you a dynamic and driven individual with a passion for technology and problem-solving? We're on the … lookout for an exceptional Lead ApplicationSupport Analyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated applications. Additionally, you … scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead ApplicationSupport Analyst to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to more »