1 to 2 of 2 2nd/3rd Line Support Jobs in the UK

We are looking for an experienced 2 nd to 3 rd line IT support technician to be based in the City of London. The starting base salary is £35,000-40,000, depending on experience and Microsoft certifications. To be considered for this position, you must … via telephone, email, and desk-side; troubleshooting and problem analysis; proactive maintenance to systems and Cloud services; taking escalation calls from 1 st line support; managing helpdesk queues; contributing to deployment projects such as Cloud service builds and office moves. Musts are in-depth experience of Windows 10 / 11, Microsoft 365, Microsoft Azure and Entra ID, MDM and Intune, email security and archiving, Cloud backups, market data services (Bloomberg) configuring and supporting more »

Support Engineer – 24x7 – 2nd / 3rd Line Support Experienced 24x7 Support Engineer to join a new operations team. Providing 2nd / 3rd line support engineer with patching experience. … , covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10 / 11 Office 365 suite Windows Server 2016 to 2022 Active Directory Administration VMware Horizon, ESXi & vSphere Enterprise Cloud Platforms – Azure / AWS Mobile … Device Management Solutions Software / Hardware Infrastructure Patching End User Hardware - Laptops / Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals SharePoint Administration ITIL qualified This is an excellent MSP with offices in Stoke On Trent, going from strength to strength. You would be joining a more »