able to estimate the possible impact of an interruption of service and the consequences of problems with/or the loss of computer services. ITIL certified or willing to obtain certification as part of the development plan asap. Language English - Excellent: professional level both in writing and speaking. more »
to have experience in a leadership/team lead role in a similar service desk environment. You will need to have good expertise regarding ITIL best practice and ideally hold an ITIL certificate. You will need excellent communication skills and familiarity with service desk tools and incident response more »
new skills in a fast-paced environment Comfortable working within a team or on own initiative Full UK driving licence Desirable Certifications/Qualifications ITILcertificationCertification and/or excellent working knowledge of windows server 2003/2008/2012/2016 Certification and/ more »
and team performance. Report Progress : Update Head of Technology Services on KPIs. Budget Planning : Suggest and plan roadmaps for budget efficiency. Other Technical Skills: ITILCertification : Incident, problem, and change management. Problem-Solving : Strong analytical and solution-based thinking. Communication : Excellent verbal and written skills. Documentation : Ability to more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
and team performance. Report Progress : Update Head of Technology Services on KPIs. Budget Planning : Suggest and plan roadmaps for budget efficiency. Other Technical Skills: ITILCertification : Incident, problem, and change management. Problem-Solving : Strong analytical and solution-based thinking. Communication : Excellent verbal and written skills. Documentation : Ability to more »
Avon & Wiltshire Mental Health Partnership NHS Trust
knowledge base content creation and management ofsolution* Experience of IT call queues allocation and monitoring* Experience of conducting IT training on IT related subjects* ITIL Intermediate level qualifications relevant to the area of technicalspecialists or equivalent experience.* Thorough understanding of modern information systems/technologies and the supporting tools … systems.* Expert in spreadsheet, presentation and word-processing software.* Knowledge of legislation and good practice in relation to IT policies,processes and standards e.g. ITIL, Data Protection, ISO standards.* Able to prioritise workload of self in order to deliver results.* Able to set clear goals and objectives and use … Experience with NHS systems and processes. Person Specification Qualifications Essential GSCE A-C in Maths and English, or evidence of successful secondary education Desirable ITIL Qualification Degree/Higher Education related to IT Additional courses related to IT Skills Essential Ability to interpret technical and non-technical data which more »
work based in Exeter/Honiton/Newton Abbot. Qualifications Minimum of 4 GCSES grade C and above (including IT) Technical degree, or equivalent ITIL Certified in a professional supplier area, e.g. Microsoft, Networking, Storage, Vitalisation etc. Mandatory Experience Digital communication and network technologies, which are essential to this … role. Modern technologies that can be integrated to deliver a world- class IT Infrastructure. Understanding of modern architecture design based on ITIL principles. Public and/private sectors. Project Management. IT Governance processes. Competent communicator able to build collaborative relationships with clients, suppliers and colleagues. Excellent written, oral and more »
the expectation of the wider business. Ideally, we are seeking a candidate with higher level education in IT, Computer Science or similar, having attained ITILCertification, a Qualification in Windows Exchange and able to work confidently in and around IT operating systems both software and hardware based. Ensuring more »
of contact for all IT related issues from users across the UK. It will require someone technically strong (ideally you will have an MCP certification/ITIL qualification, or similar) who can lead a team of 4/5 service desk analysts, manage IT development install requests, co more »
