Customer Service Jobs in the South West

26 to 50 of 354 Customer Service Jobs in the South West

Regional Service Engineer

Taunton, Somerset, South West, United Kingdom
Nationwide Platforms
Regional Service Engineer This is an excellent opportunity for a Service Engineer to join the team at Nationwide Platforms in a Regional role. As a Regional Service Engineer, you will provide engineering cover, ensuring that the fleet within the region is maintained, repaired and serviced to a … high standard that is expected by the customer. In this role as a Regional Service Engineer you will need to be flexible to travel between depots and prepared for nights away on occasions. Responsibilities include: - Be required to support the engineering depots within the region. Repair machines at depot … the appearance of the fleet to corporate standards. Accurately complete all relevant paperwork including engineer's report, off hire/pre-delivery inspection and service sheets. About you: - Relevant engineering experience within the powered access industry. Experience in plant, diesel engineering, auto electrics, hydraulics, diagnostics fault finding. Have the more »
Employment Type: Permanent
Posted:

Gas Engineer

Gloucester, Gloucestershire, South West, United Kingdom
Gloucester City Homes
our prescribed work schedules, the Gas Safety (Installation and Use) regulations 1998 and to GCHs established standard policy & procedures set for delivery of exceptional customer service. Wed like you to Hold the following qualifications; ACS CCN1 CENWAT CKR1 HRT1 CPA1 Have proven experience carrying out Gas services and breakdowns. more »
Employment Type: Permanent
Salary: £35,000
Posted:

Specialist IT Support Engineer

Bath, Somerset, South West, United Kingdom
University of Bath
Closing date: Sunday 23 June 2024 Are you a skilled IT Professional with a background in IT and/or Audio Visual support and service delivery? We have an exciting opportunity to join our team, focussed on the support of specialist and advanced IT and Audio Visual equipment, software … and Technology Group (DDaT), within a changing business, research, and technical environment. About the role You will be part of a team of Senior Service Analysts, supporting the administrative, learning, teaching, and research activities of the University. You will be actively involved in the day-to-day delivery of … an effective IT Delivery Service to the University, acting as the point of escalation for incidents and changes and will provide technical expertise in their area. A typical day may see you helping to set up and deploy equipment within a research laboratory, providing advice and guidance on specialist more »
Employment Type: Permanent
Salary: £29,605
Posted:

Regional Service Engineer

Swindon, Wiltshire, South West, United Kingdom
Cameo Consultancy (Recruitment) Limited
As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Krcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair for the South West covering where … be Oxford to Swindon. This role offers an exciting opportunity to contribute to the growth and success of Krcher by providing first class professional service and support for industrial cleaning equipment. Krcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction … Krcher offers a dynamic work environment where employees can excel and grow professionally. Key Responsibilities for the Senior Regional Service Engineer Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery Serve as a custodian of the Krcher brand, embodying more »
Employment Type: Permanent
Salary: £35,000
Posted:

Multi-Skilled Engineer - Repairs

Tewkesbury, Gloucestershire, South West, United Kingdom
Bromford
growing team in a company that has been certified as a Great Place to Work . You will be responsible for delivering an outstanding service while carrying out a wide range of repairs and maintenance tasks across ourproperties. At Bromford you can expect the following: Monthly pay Additionalout of … most of the following multi-trade skills, we would like to hear from you. carpentry plumbing plastering full, clean driving licence If variety and customer interaction are important to your work satisfaction, then this exciting and varied role will see you conducting inspections, diagnostics, problem solving, repairsand maintenance using … compliance and high-quality work during all tasks. We are looking for a proactive self-starter with solid technical expertise across trades and outstanding customer service skills. As a confident communicator with a team-oriented approach, you will liaise with leaders and colleagues daily. This is a more »
Employment Type: Permanent
Salary: £30,000
Posted:

Test & Inspection Engineer

South West London, London, United Kingdom
Future Engineering
will ensure you are fully qualified to do the job. This company has massively grown over the last 5 years due to industry leading customer service. Due to growth they require an Electrical Testing & Inspection engineer to join the team who cover home counties and London. Be rewarded with more »
Employment Type: Permanent
Salary: £40,000
Posted:

Field Service Engineer

Bristol, Avon, South West, United Kingdom
Sigma
Are you a skilled and motivated Field Service Engineer looking for your next career opportunity? We're looking for an engineer to cover a patch between the Severn Bridge, Somerset, Reading and Gloucester. What's in it for you? Lucrative Overtime Opportunities : Maximise your earnings with generous overtime pay … experience. Salary Increases : As you gain experience and competence, you will be eligible for regular salary reviews. What you be doing as the Field Service Engineer Maintaining and repairing plant machinery and equipment at client sites. Conducting regular inspections and preventive maintenance to ensure optimal performance. Troubleshooting and diagnosing … implementing practical solutions. Collaborating with customers to understand their needs and provide technical guidance. Training clients on proper equipment operation and maintenance procedures. Documenting service activities, including repairs, parts used, and time spent on each job. Staying up to date with industry trends and advancements in technology. What you more »
Employment Type: Permanent
Salary: £35,000
Posted:

PAT Tester

Yeovil, Somerset, South West, United Kingdom
phs Group
Shop (Discount on household consumables). A 24-hour wellbeing helpline. A day in the life of a PAT Tester at phs: Traveling to customer sites to carry out Portable Appliance testing. Completing tests on portable appliances within our customers premises. Complete and produce results daily which meet the … requirements and quality standards of clients and external accrediting bodies. Representing phs Compliance, offering positive customer service and being the face of the company. As a Test Engineer you will be required to ensure that a professional service is delivered in a safe and timely manner on more »
Employment Type: Permanent
Salary: £22,000
Posted:

Field Service Engineer

Trowbridge, Wiltshire, South West, United Kingdom
Shannon White Ltd
Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Trowbridge Salary: Up to c£33,580 pa. Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-5pm (leave at … This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Trowbridge and the surrounding area. Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle + … Requirement A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving more »
Employment Type: Permanent
Salary: £33,000
Posted:

Field Service Engineer

Bristol, Avon, South West, United Kingdom
Pertemps Bristol Industrial
Field service engineer required for a manufacturer and supplier of compressed air systems and pneumatics based in central Bristol BS1. Permanent, full time role £30,000 - £42,000 per annum DOE, plus call out rate 40 working hours per week paid door to door Overtime paid after 40hrs … About the role Travelling primarily within the South West but sometimes to other parts of the country Effectively diagnose mechanical and electrical faults on customer equipment Undertake planned and preventative maintenance on compressors and a range of ancillary equipment and compressed air systems Perform emergency breakdown faultfinding and repair … Install and commission compressors and compressed air systems, aluminium and steel pipework Complete necessary paperwork, such as risk assessments, method statements, service reports, timesheets or job sheets The right candidate Full UK manual driving licence Willing to undertake occasional overnight stays when traveling for work, as required Excellent communication more »
Employment Type: Permanent
Salary: £40,000
Posted:

Contact Centre Team Lead

Bristol, England, United Kingdom
Hybrid / WFH Options
Computershare
world of potential We’re looking for an energetic, dynamic people leader to join the team. You will lead a team of highly motivated customer service professionals, striving to develop and empower them to deliver world class customer service while balancing client service demands. You … regions and representing our Centre of Excellence. As part of the Contact Centre Leadership team, you will play an integral part in enhancing our customer service offering across all our communication channels. We’re looking for someone who can grow, develop, and shape the team you’re working … A role you will love You will take responsibility for your team’s contribution towards the success of the Contact Centre’s operational and service delivery goals, delivering excellent customer service whilst achieving client service level criteria, management, and development of your team members, ensuring high more »
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Customer Support Analyst

Greater Bristol Area, United Kingdom
Civica
Position Name: Customer Support Analyst Permanent Location: Remote - Preferable to be based in Bristol area Skills: Application support experience, SQL, previous experience with TFCloud/Technology Forge Cloud software About Civica: We’re Civica and we make software that helps deliver critical services for citizens all around the world. … whilst making a real difference to people and communities. Role duties - To provide 1st and 2nd line support to the Civica Property Management’s customer base. To log, monitor, respond, investigate, and provide accurate application guidance on reported incidents and requests for service. Ensuring support calls are managed in … accordance with the impact and urgency and contractual Service Level Agreement, whilst ensuring a high level of customer service throughout. To provide education to the customer base in the form of written Knowledge Base Articles and videos. Skills/Experience required - Educated to A-Level standard more »
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3rd Line Service Desk Engineer - Gloucester

Gloucester, England, United Kingdom
Excelerate
Role: 3rd Line Service Desk Engineer Role Type: Permanent Location - On-site Gloucester Salary - £38,000>£42,000 The 3rd Line Service Desk Engineer is responsible for providing all levels of technical support to remote and onsite customers with a managed service contract. They will also provide … support to 1st and 2nd line service desk engineers. The successful candidate will be responsible for achieving and maintaining good working relationships with customers and providing a high level of customer service for all support queries whilst adhering to all service management principles. The role will … and working with Technical Architect and/or Solutions Architect to create IT solutions that meet those needs Maintaining 95% or above on our service desk SLA agreements Maintaining the business IT network, ensuring that any items of risk are highlighted or removed from the infrastructure Answering incoming telephone more »
Posted:

Information Technology Support Analyst

Greater Bristol Area, United Kingdom
ISR Recruitment
The Opportunity: Our client is looking for a First Line Support Analyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. This … MAC IOS and Active Directory administration Exposure to Cloud technologies as well skills in Office 365, Microsoft Exchange, SharePoint and Teams Strong soft skills, customer service skills or an ability to develop relationships Well organised, strong communication skills and an analytical problem-solving approach Role and Responsibilities: Service more »
Posted:

Service Engineer

Chester-Le-Street, England, United Kingdom
Hybrid / WFH Options
NRG
Job Title : Service Engineer Location : Chester-Le-Street Salary : up to £34,000 Working Pattern: Monday - Friday Working Model: Hybrid Working (3 days on site/2 days WFH) NRG are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit … a Service Engineer. This is an incredibly exciting opportunity to join our client during a period filled with exciting and ongoing projects. Primary Responsibilities (Service Delivery): Detecting and resolving faults, delivering remote support, ensuring regular updates on tickets, and promptly responding to emails, all while maintaining a high … quality customer experience through effective communication and customer care. Adhering to service level agreements and meeting deadlines. Collaborating efficiently as part of the service team, often working independently. Escalating incidents to Senior Engineers when necessary. Assisting in customer meetings alongside the Head of Department, Team more »
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Graduate International Logistics Coordinator

Bristol, England, United Kingdom
Hybrid / WFH Options
WR Logistics
about progression as well, you will work and learn alongside your colleagues and really grow into your role. The role itself involves lots of customer service and excellent IT skills are a must. You will be part of team routing imports and exports via road freight to and … contribution 26 days per year working from home Private health care Road Freight Coordinator Role: Effectively manage Road Freight Imports and Exports An exceptional customer care standard at all times. Communicating daily on the phone. Ability to build relationships and increase business with existing clients. Invoice jobs on completion … Excellent administration Road Freight Coordinator Requirements: Excellent IT skills Excellent Customer Service experience Degree Educated #FREIGHTJOBS #FREIGHTJOBS WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in more »
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End User Support Engineer

Somerset, England, United Kingdom
Dalkia UK
personability of a smaller business. We are a people-first culture. In fact, our customers tell us that we build the best people and customer relationships in the business. With an annual turnover of over c.£600m, c. 4,000 employees and a diverse and inclusive ethos, we are … proud to attract great talent, nurturing and inducting our people who embed the Dalkia DNA and apply an innovative mindset across all customer engagements. With c 80 employees, the Dalkia group centre has HR, Finance, Legal, IT, QSHE and Communications teams supporting our business unit colleagues in these specialisms. … We provide technical expertise, governance, policy, guidance, and support to the business units to provide a high-quality service to their own people and their clients. Roles in the centre work closely with Executive team to shape and deliver our strategic goals but also partner with the business functions more »
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Payments Service Manager - 12 Month Fixed Term Contract

Swindon, England, United Kingdom
Hybrid / WFH Options
Nationwide Building Society
Payments Service Manager (12 month Fixed Term Contract) Salary: Up to £54,000 As a Payments Service Manager, you’ll own an end to end payment service ensuring it is delivered and maintained in accordance with agreed business and service levels. You’ll work with various … increased value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the … end-to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting more »
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Linux System Administrator

Bristol, England, United Kingdom
Hybrid / WFH Options
Pax8
Collaborate and Problem-Solve: Work collaboratively and logically to address and solve problems, escalating tickets to the appropriate line when necessary. Provide Top-Notch Customer Service: Deliver exceptional support and service to our clients, ensuring their cloud solutions run smoothly. Handle Multiple Tasks: Juggle multiple responsibilities, prioritize … effectively, and maintain a high level of service under pressure. Pax8 , the world’s favourite Cloud Marketplace to buy cloud products is a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. If you want to … Incident management, responding to all types of tickets within the required SLA Acknowledge and remediate alerts that come through to the ticket system Handling customer phone calls Dealing with escalations from other teams Monitoring backup issues Completing server patching, ensuring automated processes are working and issues fixed where needed more »
Posted:

Linux System Administrator

Bristol, England, United Kingdom
Hybrid / WFH Options
Pax8
efficient resolution.Collaborate and Problem-Solve: Work collaboratively and logically to address and solve problems, escalating tickets to the appropriate line when necessary.Provide Top-Notch Customer Service: Deliver exceptional support and service to our clients, ensuring their cloud solutions run smoothly.Handle Multiple Tasks: Juggle multiple responsibilities, prioritize effectively … and maintain a high level of service under pressure.Pax8 , the world’s favourite Cloud Marketplace to buy cloud products is a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business.If you want to know more about … day to day...Incident management, responding to all types of tickets within the required SLAAcknowledge and remediate alerts that come through to the ticket systemHandling customer phone callsDealing with escalations from other teamsMonitoring backup issuesCompleting server patching, ensuring automated processes are working and issues fixed where neededAssisting other teams around more »
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IT Solutions Developer

Trowbridge, England, United Kingdom
Selwood Housing
your run of the mill role where you will just be looking after existing systems. You will be building brand new solutions, where each customer and story will present a new challenge and set of design problems to solve. What will you be doing? Design, develop and deliver solutions … and suggestions to the team to assist with continuous improvement of the processes, techniques and standards in use in the department. Selwood’s values – customer-focussed, one team, honest and dynamic – at all times. What are we looking for? Strong experience with T-SQL, data manipulation and ETL. Experience … up to 1 weeks holiday Life assurance Flexible working opportunities – giving you flexibility on how long, where and when you work to support better customer service and promote a work/life balance. Competitive enhanced pension scheme. You pay 4%, we pay 9% (with standard and opt out more »
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Client Support

Bath, England, United Kingdom
Search
Role purpose: To provide administration support to the Planner and Technical Support team. To promote the Company in a good light. Remain customer service focused at all times and always ensure empathy with our customer's needs. To have a thorough understanding of the sales process, client more »
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Information Technology Engineer

Greater Bristol Area, United Kingdom
WeDoData
cause analysis Mentoring and assisting more junior team members Successful applicants will have: Advanced IT skills Passion for improvement and delivery Exceptional teamwork and customer service ethics Excellent communication skills Excellent prioritisation and organisational skills A proactive can-do attitude A positive, friendly and enthusiastic approach Candidates with more »
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Cyber Security Engineer

Somerset, England, United Kingdom
Capula
Control Systems (ICS) used within the nation’s critical infrastructure cyber-landscape. Assess the robustness of cybersecurity architectures, technologies, and procedures being implemented within customer facilities. Design comprehensive technical solutions that meet client requirements and implement the appropriate tools, technologies & processes to mitigate critical security risks (e.g., system and …/800-82, ISO 27001, IEC 62433, HSE OG-86, NIS-D etc. Experience and good understanding of Capula’s capability, markets and service offering. Able to demonstrate stakeholder management and the ability to develop effective relationships at all levels. Build and maintaining strong relationships with internal and external … customers and key business stakeholders. A drive for outstanding customer service and high performance culture. The ability to gain and maintain SC clearance. Desirable Requirements: Comfortable at operating in an engineering and non-engineering environment, meeting specific accountabilities. Experience with the design and delivery of Operational Technology Target more »
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Senior IT Technician

Tewkesbury, England, United Kingdom
Rise Technical
C#, Cloud Platforms or Database Services A Strong communicator with the ability to influence at all levels, developing sustainable internal & external relationships providing excellent customer service The individual will drive improvements in the quality of SQL databases. Commutable to Tewkesbury. Reference Number: BBBH (221769) To apply for this more »
Posted:
Customer Service
the South West
10th Percentile
£21,250
25th Percentile
£25,000
Median
£30,000
75th Percentile
£43,750
90th Percentile
£61,250