51 to 75 of 75 Customer Service Jobs in the South West with Remote Work Options

to grow company name and sales Managing a portfolio of clients with pre and post aftersales support Drive new products and upsell to existing customer base Consult lapsed client base and covert back to being a user Generate and provide customer quotes Lead and participate in monthly sales … within dedicated timeframes The ideal candidate for this Sales Account Manager will have the following: Previous sales exposure across B2C or B2B environments Previous customer service exposure is advantageous KPI driven looking to grow their client base Self-motivated Confident engaging with new clients and lapsed users Excellent more »

to grow company name and sales Managing a portfolio of clients with pre and post aftersales support Drive new products and upsell to existing customer base Consult lapsed client base and covert back to being a user Generate and provide customer quotes Lead and participate in monthly sales … dedicated timeframes The ideal candidate for this IT Sales Account Manager will have the following: Previous sales exposure across B2C or B2B environments Previous customer service exposure is advantageous KPI driven looking to grow their client base Self-motivated Confident engaging with new clients and lapsed users Excellent more »

completion Knowledge Management: You'll be referring to and creating knowledge base articles to improve processes and help users resolve common IT issues independently Customer Communication: Inform customers of updates and progress for their incidents and requests, providing exceptional customer service and ensuring users are informed and more »

Opportunity for an experienced 2nd Line Helpdesk Engineer for a leading Bristol based IT Managed Service Provider. Bristol IT MSP Southwest Client base upto £30k 23 Days holidays + Bank Mon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which can be worked remotely. … as well as escalations from the 1st line teams, via phone and email through ticketing systems. As a Helpdesk Engineer you must have strong customer service and relationship building skills, with at least 4 years IT Support experience, ideally within an IT MSP setting. You will need demonstrable more »

and registration processes Support in coordinating class scheduling and room assignments Contribute to the development and maintenance of academic policies and procedures Provide exceptional customer service to students, faculty, and staff Assist with ad hoc tasks and related activities What we're looking for: Strong organisational and administrative more »

our cruise line partners and brand partners to ‘make every cruise better'. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 and 2023. Harding+ is an equal opportunities employer. We believe more »

Experienced administrator required for Service Improvement Coordinator role in Exeter, EX5. This is a full time, 3 month FTC (with possibility of extension), hybrid role. £13.49 per hour Monday Friday, 37 hours per week 2 or 3 days per week in the Exeter office, work from home on other … so there is a possibility that it will become permanent after the 3 month trial period About the role Providing administration support to the Service Improvement team. Monitor and respond to email queries Accessing multiple systems to resolve, or support resolution of issues. Coordinate and manage customer compensation …/evidence packs for complaints. Manage, review and action outstanding actions after complaint closure and ensure compliance to timescales. Regularly provide reports to the Service Improvement team on business processes such as deadlines to review generic cases, complaint reminders and responses. The right candidate Previous experience in high volume more »

and present our SaaS solutions - Collaborate with the sales team to develop and implement sales strategies - Build and maintain relationships with clients to drive customer retention and upsell opportunities - Provide product demonstrations and presentations to showcase the value of our SaaS offerings - Negotiate and close deals with clients to … competitor activities to inform sales strategies Qualifications: - Bachelor's degree in Business Administration, Sales, Marketing, or related field - Proven track record in sales or customer service roles - Strong communication, negotiation, and interpersonal skills - Ability to work effectively in a team environment and collaborate with cross-functional teams - Knowledge more »

Opportunity for an experienced 2nd Line Helpdesk Engineer for a leading Bristol based IT Managed Service Provider. Bristol IT MSP Southwest Client base upto £30k 23 Days holidays + Bank Mon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which can be worked remotely. … as well as escalations from the 1st line teams, via phone and email through ticketing systems. As a Helpdesk Engineer you must have strong customer service and relationship building skills, with at least 4 years IT Support experience, ideally within an IT MSP setting. You will need demonstrable more »

Sales into Higher Education/Universities Activity Based Costing Course and Module Costing TRAC Statutory Return for HE Sector Consultancy Services, Support Services, Management Service, Implementation Services C-Suite engagement Day to Day Activities: Identify and generate potential new leads Seek out new relationships with clients Producing proposals and … The ability to sell products and services Business management skills Excellent verbal and written communication skills The ability to use your initiative Leadership skills Customer Service skills Persuading skills Ambition and desire to succeed If you would like to hear more about this opportunity, please apply, or ring more »

Responsibilities but not limited to: Manage the development, implementation, maintenance and improvement of Application Support policies, processes, procedures and standards. Manage the implementation of service improvement working in partnership with internal/external stakeholders. Provide and monitor an effective Application Support Function. Manage the day-to-day activities, ensuring … service levels are maintained and continually improved. Lead/oversee co-ordination of system upgrades. Ensure escalation of issues to system providers or Application Support Leader as appropriate. Ensure effective liaison with relevant suppliers and stakeholders providing best practice advice when appropriate. Analyse performance and make recommendations for improvements … to process and user controls based on analysis of data and management information. Encourage and promote best practice, particularly in the area of customer service orientation. Ensure all processes reinforce effective data quality and data security. Lead and support the measurement and benchmarking of an Application Support Function more »

Bank Holidays Private Medical Insurance 5% Pension Scheme Free Onsite Parking This Sales Support Administrator opportunity will provide you with the following responsibilities: Manage customer quotes and aftersales queries Working closely with the External Sales Account Managers Manage receipt of Purchase Orders from clients including Quality Checks and Error … client invoice reporting The ideal candidate for this Sales Support Administrator vacancy will have the below: A previous exposure supporting a sales function or customer service is essential A previous experience within IT would be advantageous however, not essential A confident communicator with the ability to converse accordingly more »

They are a prominent global entity in the information and communications technology solutions and services sector. As a Network Engineer, you will assist our customer in supporting their secure operational network, managing and resolving incidents on secure military systems. Job Title: Senior Cisco Network Engineer Location: Plymouth, UK Job … solutions. Ensure dependable and experienced support to maintain live systems. Collaborate with remotely based support resources to address and resolve issues. Deliver high-quality customer service by managing and resolving complex network issues. Benefits: 25 days of annual leave along with public holidays (3 flexible) Double matching contributions more »

Director. Handle urgent hospital queries and purchasing requirement escalations, including supplier account holds. Seek solutions to resolve critical problems with any suppliers, to ensure customer service levels are met. Coordinating efforts to achieve best possible outcome when dealing with emergency orders or with ordered products with supply issues more »

support as a primary responsibility and helping with other engineering related tasks as well. The client is a financial institution committed to providing excellent customer service. The Economic Crime project aims to prevent and detect financial crimes. Skills Actimize IFM application hands-on experience (min 2-3 years) is more »

to join our Economic Crime Technology team! This role is key in preventing financial crimes as part of a wider team committed to excellent customer service. The role involves providing production support (primary responsibility) and tackling other engineering tasks ? The client is a financial institution on a mission to more »

someone with excellent rapport building skills and is comfortable & confident speaking to people on the phone & in person who is able to demonstrate outstanding customer service. Duties include placing job adverts for roles across our target areas plus more. Role Responsibilities will include, but are not limited to: Supporting more »

Purpose: We are looking for a Support Analyst to join our IT Service Desk. The successful candidate will be a confident and enthusiastic individual who is proactive and has a desire to deliver excellent IT support whilst offering a very high standard of customer service. As a Support … to take telephone calls from our clients and confidently deliver first line IT technical support to them. Manage support issues in line with agreed service standards. Escalate any necessary issues with your senior. Visit client offices on-site. Skills/Competencies required: Previous experience of working in a busy … and professional IT Service desk is essential. Ability to deliver excellent customer service. Able to thoroughly investigate and troubleshoot IT technical issues before the point of escalation. Enthusiastic about IT/customer service. Ability to provide user support for various business applications. Able to work calmly and more »

and Technology (DDaT) team. As part of our technology strategy, we have invested in a number of modern technologies including Microsoft Dynamics 365 for customer services and operations, a suite of enterprise applications, Microsoft M365 for our modern workplace technologies, Microsoft Azure, a large Fortinet SD-WAN and we … our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT Service Delivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a number … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »

do not apply if you are unable to make the commute on a daily basis) Main Duties Manage KPIs on an ongoing basis - covering service, production, and other operational metrics; Proactively engage with different areas of the business to sponsor change and growth in line with company objectives; Perform … maintaining deadlines; Work with finance team to ensure data sources and metrics used for reporting are consistent & robust; Monitoring of complaints and feedback to customer services manager Competencies Experience with SQL Excellent knowledge of reporting and visualization tools MS Excel, Pivot Tables, V- Look up, MS Power BI, PowerPoint more »

do not apply if you are unable to make the commute on a daily basis) Main Duties Manage KPIs on an ongoing basis - covering service, production, and other operational metrics; Proactively engage with different areas of the business to sponsor change and growth in line with company objectives; Perform … maintaining deadlines; Work with finance team to ensure data sources and metrics used for reporting are consistent & robust; Monitoring of complaints and feedback to customer services manager Competencies Experience with SQL Excellent knowledge of reporting and visualization tools MS Excel, Pivot Tables, V- Look up, MS Power BI, PowerPoint more »

customers, providing help desk support to both direct customers and partners. You will also be involved with delivering our specialist post go-live support service for customers directly after the implementation, involving both on-site and off-site assistance. Additional activities include testing of new releases, updating product documentation … delivering customer webinars, supporting implementation and pre-sales consultants, delivering ad-hoc customer training and supporting account managers with customer reviews. Providing high quality support to customers and partners via our cloud-based support desk Managing the progress of support tickets from inception to resolution, including follow … up with 3rd line support, to meet our Service Level Agreement (SLA) targets Encouraging customers to make the best use of the product for automating business processes Delivering additional training and consultancy on site or remotely to customers after they have gone live Testing of new releases Maintaining the more »

role offers hybrid working and exciting opportunities working alongside a great team. Benefits: 25 days annual leave rising to 28 days with length of service, plus bank holidays. Day off on your birthday. Hybrid working – 3 days per week in the office. Employee assistance programme for practical and emotional … full sales administrative and support excellence to the sales team, the vendor, and our reseller partners. Actioning functions that are required to deliver excellent customer service. Create a high volume of quotations for both new business and renewal opportunities. To manage the sales order process from receipt of PO … from customer through to the supply chain team including quality checks and error resolutions Managing and chasing back – order report where required. Assist with managing the RMA process. Ensure the CRM system is used and updated as defined for your vendor. To have an excellent working relationship with the more »

role offers hybrid working and exciting opportunities working alongside a great team. Benefits: 25 days annual leave rising to 28 days with length of service, plus bank holidays. Day off on your birthday. Hybrid working – 3 days per week in the office. Employee assistance programme for practical and emotional … full sales administrative and support excellence to the sales team, the vendor, and our reseller partners. Actioning functions that are required to deliver excellent customer service. Create a high volume of quotations for both new business and renewal opportunities. To manage the sales order process from receipt of PO … from customer through to the supply chain team including quality checks and error resolutions Managing and chasing back – order report where required. Assist with managing the RMA process. Ensure the CRM system is used and updated as defined for your vendor. To have an excellent working relationship with the more »

We are Business Solutions company who are looking for enthusiastic apprentice to assist us with our brilliant customer service. Role Key Objectives: To effectively deal with any customer queries or problems To help improve client satisfaction and loyalty To follow relevant procedures To work well within the team … To perform certain specialist procedures as required Achieve sales and profit targets Achieve a sufficient level of skill in appropriate procedures and products Answering customer support calls - installing software and hardware remotely - providing help and support to our DMS software Full driving license at some point Be able to … work from home at some point Training Evopos will provide in house training for all tasks - Admin - Evopos Support - Customer Support. L3 Information Communication Technician Standard https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-1 Progression to full time employment. Apprenticeship Standard Information communications technician more »