1 to 25 of 81 Customer Service Jobs in the South West with Remote Work Options

products to existing and new Partners. You'll be great in this role if: - You have experience in the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner experience - You can work logically, consistently and accurately - You are enthusiastic, self … growth - Manage relationships with Partners at all levels up to Director/Business Owner - Supporting Partner complaints through to resolution and following the Partner Service plan - Actively seek new partner and new product opportunities - Support the development of our sales accreditation process for all products - Supporting partner onboarding & enablement … Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on more »

to grow company name and sales Managing a portfolio of clients with pre and post aftersales support Drive new products and upsell to existing customer base Consult lapsed client base and covert back to being a user Generate and provide customer quotes Lead and participate in monthly sales … within dedicated timeframes The ideal candidate for this Sales Account Manager will have the following: Previous sales exposure across B2C or B2B environments Previous customer service exposure is advantageous KPI driven looking to grow their client base Self-motivated Confident engaging with new clients and lapsed users Excellent more »

opportunity to join our team as an Ecommerce Manager. Working with premium brands, products and with a team that is motivated to give excellent service and drive quality at every turn. This role is office based, full time in Taunton TA1 with potential for some hybrid working after an … and promotional plans as required to drive sales and engagement, identifying the best way to present brands, features and benefits to end users. Drafting customer-facing emails using Mailchimp, delivering engaging and highly converting email communications. Developing email engagement journeys to cross promote and develop revenue from the email … channel. Working closely with our Customer Services team to ensure a fantastic Customer Service experience, including ownership of our help platform. Conduct regular research of competitor online activity. Line management of the ecommerce assistant. Working closely with the buyers, operational, marketing, creative and customer services teams more »

our cruise line partners and brand partners to ‘make every cruise better'. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 and 2023. Harding+ is an equal opportunities employer. We believe more »

Support or 2 nd line support professional, working with ERP systems (ideally Business Central) and/or retail technology? Can collaborate effectively, using a customer centric focus is a fast paced and time critical environment? Do you want a unique challenge with a great opportunity to really make a … wider Support and Delivery teams at Harding+, you will have strong technical and soft skills.You will provide a technical bridge and second line support service to end users, dealing with problems, answering service tickets, or delivering IT elements of wider projects all with the objective of supporting the … in a retail technology environment including ERP systems (ideally MS Dynamics BC) and point of sale and stock take solutions Excellent communication skills and customer centric focus, capable of dealing with difficult and stressful situations with a calm disposition Ability to troubleshoot and diagnose to a high standard in more »

world of potential We’re looking for an energetic, dynamic people leader to join the team. You will lead a team of highly motivated customer service professionals, striving to develop and empower them to deliver world class customer service while balancing client service demands. You … regions and representing our Centre of Excellence. As part of the Contact Centre Leadership team, you will play an integral part in enhancing our customer service offering across all our communication channels. We’re looking for someone who can grow, develop, and shape the team you’re working … A role you will love You will take responsibility for your team’s contribution towards the success of the Contact Centre’s operational and service delivery goals, delivering excellent customer service whilst achieving client service level criteria, management, and development of your team members, ensuring high more »

Job Title : Service Engineer Location : Chester-Le-Street Salary : up to £34,000 Working Pattern: Monday - Friday Working Model: Hybrid Working (3 days on site/2 days WFH) NRG are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit … a Service Engineer. This is an incredibly exciting opportunity to join our client during a period filled with exciting and ongoing projects. Primary Responsibilities (Service Delivery): Detecting and resolving faults, delivering remote support, ensuring regular updates on tickets, and promptly responding to emails, all while maintaining a high … quality customer experience through effective communication and customer care. Adhering to service level agreements and meeting deadlines. Collaborating efficiently as part of the service team, often working independently. Escalating incidents to Senior Engineers when necessary. Assisting in customer meetings alongside the Head of Department, Team more »

about progression as well, you will work and learn alongside your colleagues and really grow into your role. The role itself involves lots of customer service and excellent IT skills are a must. You will be part of team routing imports and exports via road freight to and … contribution 26 days per year working from home Private health care Road Freight Coordinator Role: Effectively manage Road Freight Imports and Exports An exceptional customer care standard at all times. Communicating daily on the phone. Ability to build relationships and increase business with existing clients. Invoice jobs on completion … Excellent administration Road Freight Coordinator Requirements: Excellent IT skills Excellent Customer Service experience Degree Educated #FREIGHTJOBS #FREIGHTJOBS WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in more »

Payments Service Manager (12 month Fixed Term Contract) Salary: Up to £54,000 As a Payments Service Manager, you’ll own an end to end payment service ensuring it is delivered and maintained in accordance with agreed business and service levels. You’ll work with various … increased value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the … end-to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting more »

Collaborate and Problem-Solve: Work collaboratively and logically to address and solve problems, escalating tickets to the appropriate line when necessary. Provide Top-Notch Customer Service: Deliver exceptional support and service to our clients, ensuring their cloud solutions run smoothly. Handle Multiple Tasks: Juggle multiple responsibilities, prioritize … effectively, and maintain a high level of service under pressure. Pax8 , the world’s favourite Cloud Marketplace to buy cloud products is a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. If you want to … Incident management, responding to all types of tickets within the required SLA Acknowledge and remediate alerts that come through to the ticket system Handling customer phone calls Dealing with escalations from other teams Monitoring backup issues Completing server patching, ensuring automated processes are working and issues fixed where needed more »

efficient resolution.Collaborate and Problem-Solve: Work collaboratively and logically to address and solve problems, escalating tickets to the appropriate line when necessary.Provide Top-Notch Customer Service: Deliver exceptional support and service to our clients, ensuring their cloud solutions run smoothly.Handle Multiple Tasks: Juggle multiple responsibilities, prioritize effectively … and maintain a high level of service under pressure.Pax8 , the world’s favourite Cloud Marketplace to buy cloud products is a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business.If you want to know more about … day to day...Incident management, responding to all types of tickets within the required SLAAcknowledge and remediate alerts that come through to the ticket systemHandling customer phone callsDealing with escalations from other teamsMonitoring backup issuesCompleting server patching, ensuring automated processes are working and issues fixed where neededAssisting other teams around more »

a leading organisation that offers great financial incentives and career development opportunities? We may have the perfect role for you! The Company: A full-service tech solutions provider. Global leaders in their industry. Rapid growth due to continued success. Progressive employer with promotion and incentive opportunities. Package … offered after training. The Role: Prospecting and onboarding new clients and nurturing existing clients. Engage with prospects through cold calling, emailing and LinkedIn. Expand customer base across the UK. Build strong rapport with clients, thinking on your feet and problem-solving. Work alongside an assigned mentor to maximise your … potential and accelerate your career development. About You: Experience in a client or customer service role. Proven ability to organise tasks with exceptional attention to detail. Excellent communication skills and a customer-centric mindset. Strong time management skills. Capability to work effectively as part of a team. more »

collaborative relationships with insurer clients. Team Supervision: Manage and mentor Claims Handlers, ensuring a high-performing team. Compliance and Quality Assurance: Ensure adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), maintain data integrity, and conduct regular audits. Technical Support: Deliver training, coaching, and support to team … Management: Identify trends and escalate risks to the Head of Claims and insurers as needed. Client Needs: Understand and fulfil client needs, ensuring excellent customer service. Delegated Authority: Ensure accurate and consistent operation under Insurer Clients' Delegated Authority. Requirements Qualifications: Law degree or working towards ACII, CILEx, or equivalent … or significant experience in claims with technical expertise. Skills: Excellent oral and written communication, customer service, relationship management, prioritisation, organisation, and efficiency. Experience: Line management, dealing with demanding situations and clients, and proficient use of Microsoft Office (Excel, Word, PowerPoint, Outlook). Desirable: Knowledge: Familiarity with law firm more »

with clients in a wide range of sectors offering full event planning from concept to completion. As well as this their venue sourcing teams service small to large scale complex venue and accommodation bookings for events across the globe, with dedicated and long standing client and venue partnerships. The … have a passion for events and be keen to working within a busy and fast paced role. We are looking for excellent client/customer service experience as well as strong attention to detail and systems admin skills. Would suit an event manager looking for less travel. Role more »

will ideally have several years local experience gained in an established business field. You must be a confident self-starter with strong ethics and customer service values. If this is potentially of interest to you, please either contact me direct or forward a copy of your CV on more »

will ideally have several years local experience gained in an established business field. You must be a confident self-starter with strong ethics and customer service values. If this is potentially of interest to you, please either contact me direct or forward a copy of your CV on more »

will be to complete daily orders, make outbound calls and take any relevant incoming calls. Handle queries efficiently and ensure a high standard of customer service is being delivered.? You will need to ensure good lines of communication with your team leader and other colleagues and offer assistance … Company bonus scheme (up to 10%) 25 days holiday a year in addition to the statutory bank holidays. (Plus, additional holiday for length of service after 5, 10, 15 years etc). Pension , is subject to auto-enrolment, upon day one of joining the organisation. Employer to make a … Private Healthcare after 1 years service. Flexibility to add partners or dependents at an additional cost. Membership of the Group Life Policy (Death in Service) at 4 x basic salary. Next Steps :? After receiving your up-to-date CV and being shortlisted, you will be contacted by one of more »

Sales into Higher Education/Universities Activity Based Costing Course and Module Costing TRAC Statutory Return for HE Sector Consultancy Services, Support Services, Management Service, Implementation Services C-Suite engagement Day to Day Activities: Identify and generate potential new leads Seek out new relationships with clients Producing proposals and … The ability to sell products and services Business management skills Excellent verbal and written communication skills The ability to use your initiative Leadership skills Customer Service skills Persuading skills Ambition and desire to succeed If you would like to hear more about this opportunity, please apply, or ring more »

single day. The role requires you to support Brighter Places in implementing their ‘Great Homes and Partnerships Strategy', with a focus on delivering exceptional customer experiences. You'll lead proactive management of our homes, ensuring they meet the highest standards of care and value for money. Additionally, you will … oversee effective program management to ensure optimal performance and customer satisfaction from your team. Key Responsibilities as our Asset Manager: Assisting in formulating and implementing the Asset Management Strategy to optimise asset utilisation. Participating in the setting of annual and future maintenance budgets. Maintaining stock condition, values and assets … and views are taken into account. Staying updated on legislation and best practices, suggesting policy changes to fulfil obligations. Supporting our ‘Out of Hours' service in line with the Out of Hours Policy. Setting, achieving and being accountable for team performance targets About our Asset Manager: A higher education more »

customers, providing help desk support to both direct customers and partners. You will also be involved with delivering our specialist post go-live support service for customers directly after the implementation, involving both on-site and off-site assistance. Additional activities include testing of new releases, updating product documentation … delivering customer webinars, supporting implementation and pre-sales consultants, delivering ad-hoc customer training and supporting account managers with customer reviews. Providing high quality support to customers and partners via our cloud-based support desk Managing the progress of support tickets from inception to resolution, including follow … up with 3rd line support, to meet our Service Level Agreement (SLA) targets Encouraging customers to make the best use of the product for automating business processes Delivering additional training and consultancy on site or remotely to customers after they have gone live Testing of new releases Maintaining the more »

for Application Experience Advisors' to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email and … live chat. Ultimately, you will ensure where possible that you deliver an excellent end to end service to your customers; the Motability Scheme users. This is a varied role where you will have the chance to work together with other areas of your team and also the wider business. … one of our Application Experience Advisors to gain further insight into the role. Qualifications To be successful in the role, you should possess a customer-focused attitude where you naturally put the customer experience at the centre of your thought processes. You look to meet their needs and more »

Line Support Engineer Hybrid working available - salary £30,000 Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service requests Key Responsibilities: Monitor support ticket queues ensuring incidents are actioned in line with SLA's Mobile Device and Tablet configuration and laptop rebuilds … required Escalation ticking to other areas of the team when required Handle all queries and updates professionally and efficiently, maintaining a high degree of customer service Administration of Active Directory, End User Devices (Windows 10 and higher), Office 365 and Business Applications Skills & Experience Customer focussed attitude … with positive approach Excellent telephone manner, listening and empathy skills Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications Span of technical knowledge to encompass all versions of MS Windows, Basic TCP/IP Networking more »

We're looking for an exceptional Service Delivery Manager to help us make a difference to our planet. As our Service Delivery Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the … inclusivity make us greater We keep evolving - pushing boundaries to make tomorrow better for our customers Your world of expertise We're recruiting a Service Delivery Manager (SDM) to work closely with the Met Office Data Provisioning Team. This includes overseeing the delivery of data through Weather DataHub (a … evolve our operational services is key to the future data offer. Your key duties Being responsible for the set up and production of all customer services and managing the day-to-day delivery of these services to customers to meet business, compliance and timeliness requirements. This will include ensuring more »

our people, our environment, our world. Join us. You will be managing the team responsible for operating the IT Helpdesk and deliver an excellent service to IT customers. You will be responsible for the direct supervision of the IT Support team including 1:1s, delegation of workload management, skills … will also be expected to liaise with both IT customers and the Infrastructure and Business Systems Teams to ensure continuity for problem management and service requests. What we offer Your work, your contribution, deserves to be recognised and rewarded. Have a look at the benefits we offer: Work life … that the team provide effective cover. The skills you need Experience of managing staff. Ability to communicate effectively both verbally and in writing. Excellent Customer Service skills are essential. Must have knowledge of multiple IT Helpdesk Systems Must have knowledge of Microsoft Windows Environments Experience of problem solving more »

Description We are looking for a MI Analyst to join the Customer Services MI Team who will be responsible for delivering management information and insight to support our departmental and company objectives. This role reports into the Insight Team Manager within the Customer Services Division. The successful individual … variety of regular Business as usual reporting. Working closely with many different stakeholders to identify opportunities and deliver analysis to drive operational improvements to customer experience and business processes. Provide on-going analysis and visualisations for key stakeholders. Manage priority lists and working to deadlines. Using visualisation software such … data to draw out insights to identify patterns, trends and outliers in a variety of data sets. Ideally you will have experience in using customer & operational data to drive recommendations that deliver commercial and operational gains. Including manipulating large data-sets, using different programming tools and analytical software. As more »